Employees were well knowledgeable about plans and devices, they made it easy to switch over to this carrier, I highly recommend using this Big Spring store, Summer took care of everything for me.

Its my favorite Metro PCS...

Always plesant. Good service, knowledgeable. Quick in and out.

Great Customer Service !

The owner is fantastic. He is a genius.I followed him from his old location because everyone misses his talent at his other stores.

Omg.. I love metro pcs. I was paying 600 dollars a month with another company who just kept on making weird charges on my bill and would never fix it. I was with that company for 15 years. I finally decided to make the switch and so thankful I did. Got 4 phones unlimited everything for 100 bucks a month . The employees are savvy and nice too.

I miss the people who were so knowledgeable about everything with your phone! Now they have people who dont know a freaking thing about phones!UPDATE: Two new girls work there and were very helpful. I switched from Cricket, which free phone sucked, to MetroPCS free 6.2 phone, and its alot better than Cricket. Service is better at home at least. Now I have to see about at work and the service I get.

They sounded really good at first and they were nice at first as well. But after a while some of the workers were rude. The network also sucks like really bad

The phone service itself is good but the parking lot and the way to get into this place is kind of difficult its right there on the main highway is hard to really pull in there no no parking but the service is real good

I need to activate my iphone and no one is ever here!! shut the place down at this point.

Good selection if phones service is pretty good and plans are great

How is it not possible to be open on time? the hours online says 10am- 8pm.

Almost a hour in from opening time and still no one here. No wonder they have a sign that says now hiring because they need someone to open the damn place!!

Been with them for six months no problems

Been with them over a year now.. Everytime I call in there is a rude black dude that answers cussing most of the time and holding conversations with other people not pertaining to work.

Nice clean and great service

There great

Great Customer Service

Excellent