I told them I had just had a phone stolen and all I wanted to do was purchase a new phone. I wanted a lower cost phone because I wanted to get the new iPhone when it came out. They told me I couldnt by a phone cash with out using my upgrade so I said fine I will do a prepaid. They tolde to go to Walmart and purchase one there

Garbriel phenomenal job! I’m from Eagle Pass and had a problem with my phone on my way home and Gabriel got me taken care of right away and back on the roadThank you Gabriel

Its nice to come into the at&t store always see a smale on the people that are working,love how the store is set up good selections keep it up

I think your a brilliant and powerfull woman and your smiles very bright and radiant, not to many people will admit. its grate knowing a lady like you in our town,,, they fear a lady stronger than themi find its quite breath taking and admiral that one person can run such a respectable place of business, keep up the good work,,, this place is something to be proud of

They tried to help me with my phone

I HIGHLY APPRECIATE ALL THE SUPPORT AND RESPECT THAT YOUR COMPANY AND ASSOCIATES HAVE TO OFFER FOR US CONSUMERS AND I APPRECIATE ALL THE CONCERNS,OPPORTUNITY,AND EXPERIENCE YALL PROVIDED FOR ME ABOUT NEW PRODUCTS ASWELL AS PROMOTIONS YALL HAD AVAILABLE UPON MY VISIT!,THANK YALL VERY VERY!!!!!MUCH!!!!!! FOR BEING MY #1 SERVICE PROVIDER !!!!!!😎”STAY SAFE”!!!!!!!!THROUGH THIS PANDEMIC 😷,AND GOD!BLESS!!! ALL OF YALL!AT AT&T!!!!!👍🏻

Went in to talk about new services. As I have T-Mobile and looking to switch over. A guy by the name of Dane saw me walked in and didn’t even bother to approach or welcome me. It wasn’t until I walked to the counter did he say hello. I asked about deals and online deals but he couldn’t give me direct answers about plans and services. So I left and I will be going to Verizon to see what offers they have. One person can ruin your business and this I guess manager is yours. Good luck.

Prompt service with a smile at 7:00 PM. Thanks guys!

I went in to get some information about switching from boost to Att. Lupita was so helpful and nice although my deposit was too much for me at the moment I will for sure be going back when I have enough funds

Lupe was such great help! I would recommend coming in they’re all always willing to help you even with the smallest thing!

Lupe was great helping me with an issue with my direct tv bill. Thank you

1 to 1 ratio for employees and customers? Great that yall are taking precaution but i got rejected at the door when my father and I tried to upgrade his phone. I went to try and make sure my father didnt get fked over, but he didnt even want to business there after that. I dont think 2/1 or 3/1 ratio would hurt in all reality...

The store is good. The service I needed, they could not do. Unlock a phone.

Lupe C has done a really good job every since I opened my account with her and still has ever since she is a Perfect Associate a keeper

Amazing customer service

I believe the employee thag helped us was named Ray. He was an amazing store associate. A great help, and super friendly. Plus well, at&t is obviously the best choice haha.

The wait is long but you get that at any At&t store. The staff are a pleasure to deal with Ray is great and does everything possible to resolve your issues, April is wonderful and always smiling . They are all eager to help you anyway they can

Lupita is always a great help with any questions I may have regarding my account.

Rey was a huge help! He cares about his customers and knows how to get things done. From now on, I will use Rey for all of my families mobile phone needs. Go see him if you want great customer service!

Great experience with Lupe helped out with everything we needed

The manager there is great understands your issue with the phone and does it best to solve it. His name is Ray and his one of kind

Ashley was great and helped me pick out a great phone!

Yaws workers at big springs try there best to help everybody in there in take a little while but they do there job and they do it real good and there pretty damn friendly.

Courteous Staff thats willing to go the extra step to take care of your AT&T products and services ..Great Job, guys.

Rude... my wife stepped away for 30 seconds to ask me a question, when we returned, the snowflake took another customer who just walked in and left my wife and I to wait... again. I got pissed and we left

Amazing experience! The best service I have ever had with AT&T. I will continue use this location!!

Great customer service thank u for all of your help

Always friendly service

Great place clean and tidy amazing staff

Two phones $60 a month but husband doesnt need much data, perfect

Very busy store.

Dont go here if you need any information about anything other than phone sales. The girl didnt even suggest other ways to deal with technical issues of any kind, she couldnt even switch out a sim card...

Customer service is terrible. I waited an hour & no one came to help me. Even when they were done with their previous customers I still didn’t receive help & left without ever being helped. There was 4 people working & no one knew what they were doing.

Staff is friendly helpful and professional

Fast and curtious service!

Customer service is very helpful

Excellent customer service

I was very upset the lady Did not activate my service and have me the wrong number to activate it had to go back 4 times till it worked and I got lied to by Stephanie Barr about how much data I received (none) when she said I got 3 gigs

Cant get waited on.

Ok

I like at t

Mehhh