Pro: Customer service: excellentPolite and kind.He tried to do what was economically best for me as a customer.Con: Did not do what I asked despite repeating myself 3 times.I am extremely militant when it comes to what I ask someone to do. I gave explicit instructions to replace the port on my wife’s iPhone. The tech insisted that the replacement port would break down. I get that but charging my phone now is far more important to me than paying for another repair later. I told him that I want it replaced no matter what. We went to eat for an hour (the Mexican food place in the mall was delicious by the way) and came back. The phone port was not replaced rather it was cleaned contrary to what I agreed to pay for. Being pressed for time we paid and left for Dallas.The phone didnt charge even with a new Apple brand cord after a few hours. We took the phone to a repair place in Dallas later that next week to which they replaced the port as requested. The parts were the same type he had warned about but they have lasted this entire time (since June).Moral of the story: the customer is NOT always right except this time.I was 100% spot on.PeriodI would use him again but this time I would make it clear that no other outcome is acceptable.
I stopped in this afternoon noon to get the screen on my phone replaced, and it only took about 30 mins. My phone works great! I should have dropped in a month ago. The owner is very nice and the price for phone protective items is very reasonable. I hope not to need any phone repairs in the near future, but if I do this is where I will go.
Mohammad is a very honest and straightforward man. Gave me his opinion and recommendation and came out with a fixed phone and a lot less than I was expecting to pay. Highly recommended.
Amazing customer service. Very fast and friendly, would highly recommended. Phone works great with no issues!
Good happy transaction. Had my interests taken care of.
This place was great! They fixed my shattered screen in less than an hour and they had amazing customer service, all around great place!
I’m not from the area and my phone broke and I needed it to get it fix ASAP to get back home, a co worker let me barrow his phone and I found this place it was 10 mins before closing and the owner stayed late to get it done and he did a great job very nice guy and knows his stuff I would recommend this place I give it a 10/10
Very sweet n helpful. I recommend this place to anyone looking for excellent service fast and professional. Very reasonable price and an awesome listener. I will continue to use Mohammad for all my cell phone accessories and repairs.
Amazing customer service! The repairs were fast and very reasonably priced. I will continue to come here for my cell phone needs.
Good place if youre in a bind & need your phone fixed ASAP
Had my kids screen replaced quickly for a good price!
I. Asked to see about getting the back of my phone fixed and couldn’t tell me price and hung up on me ! Very rude
Good price and quick service.
Excellent Service!! Had my phone ready same day! Within hours.
My phone screen was fixed like brand new But it is messing my phone up