Our company has been working with Western Roller on several projects and it has been nothing but positive experiences. Communication is excellent and even follow up to see how the products are performing is appreciated.
Sent in my rollers for my Makita 2030 planer (replacements not available ) called and inquired about recovering spoke to Tim, extremely helpful sent them in gave me a great quote and filled the order exceptionally quick. Quality awesome, super nice people to deal with thanks a ton
I found this company on a repair chat room on the internet for a Harbor Freight machine that did not have after market parts support. My query was quickly answered with a request for specific clarifying measurements of my failed roller. I found the price quoted to be slightly painful, but not unreasonable given the one-off nature of my request. The new covering on my roller shaft is excellent and definitely of a higher quality than the original. I recommend both the customer service and the products of this company.
Very good quality and well engineered. We use the tires on out Weinig molder and now no more damage to delicate wood surfaces. Western has also made custom rollers for us quickly and at reasonable cost.
They rebuilt some rollers in my planer. I shipped over the old rollers and had the rebuilt version back quickly. The finished product looks like new and worked great. They will get my business again if any future needs come up.
I had 2 rollers rebuilt for my Makita planer. The cost was reasonable and was completed in a timely manner. The new rollers work perfectly. I expect to get many years of use with my planer now. Western Roller did a great job.
We have used their service and products for years. Always the best results and attention to detail. They are the best we have ever used for our roller reconditioning . We are a repair shop and have sent them many different brands of rollers to be redone.
Western Roller is the best. When I purchase a new power feeder, the first thing I do is replace the factory wheels with new ones from Western Roller. An when I need replacements. Cant go wrong with Western Roller
Unreal quality, communication and service. This is a great company that understands you need your rollers back in order to continue using your machines to keep business going. Tim, thanks much for a great experience and a high quality product !!!
I was able to get my uncles Makita 2040 planer. The rollers were rotten. I sent them to western roller and they work great! I remember working with my uncle using this machine and it is great to see this classic come back to life.
Excellent customer service and product! Helped me get a new set of wheels for an old power feeder, they fit perfectly. Highly recommended!
Bought stock urethane rollers for a power feeder. The old rubber wheels were hard and dry. I have used these rollers for many hours over the last year, and they have been working great. They might cost more, but they are worth it.
Great service, Tim was excellent to work with.....got us hooked up with the right parts the first time!
I wish I needed more rollers coated because doing business with these guys was such a pleasure.... super professional and helpful and I saved some money recoating an existing roller VS buying the factory replacementBetter than new 👍 👍
They had exactly what I needed for my 25year old feeder. Good as new!Thank you.Anthony
WRC did exactly what they said they would. They reconditioned the feed rollers on my Makita 2040 planer to better than new condition. Great job and price is very fair.
Knowledgeable and had hard to find rollers for our ancient Festo power feeder. Reasonable pricing and shipped when it was supposed to. Thanks.
I was looking for a replacement wheels for my Delta power feed. I called Western Roller, told them the model and they provided a couple of recommendations. They work great and the power feed works like the day it was brand new.
Good company... prompt service...handled return quickly w/no problems.
Great customer service, my order came quickly, was exactly as specified. Will be doing business with the again!
WRC recovered the feed rollers for my Makita 2040 planer. They did a beautiful job in the time they estimated. I highly recommend their service.
Our company has used the Western Roller Feed Wheels on our Wadkin through Feed moulder for 20 years.The Western Rollers improve the through feed consistency and are economical to operate.Lattasburg Lumberworks
After replacing the feed rollers on my Mikita 2030N planer/jointer for the second time in a short while with OEM rollers I saw an article about Western roller Corp. I decided to give them a try after reading reviews from other buyers, I was amazed at the feed ability of the rollers, no slipping and wear seams to non existence and of course more than reasonably priced, defiantly a re-buy when needed.
It is a pleasure working with Western Roller Corp. Sales person is very helpful and quick service.
Customer service good. lead time good
Have always had great service in a timely manner and good pricing
Purchased a set of replaceable tires as well as the hubs form my Homag and Kentwood Moulders. Will look at other options for my Power Feeders. Love this company and their products. Great Price and Wonderful Service!
Nothing but great experiences with Western Roller. When we get in new machines we replace the rollers right away. We have done business with then for at least 15 years.
Was quoted a price on the phone and when it came time to ship they charged way more then the quote. When confronted about it I was told I had 2 choices they could strip the roller and send back a bare shaft and pay shipping or I could pay the new price. Also was told 10 business days would be max time it would take for turn around ended up being 19. Sales manager was extremely rude.In response of the owner you need to educate the sales manager on how the company operates. I was told 10 business days from when the roller was delivered. It was delivered on September 16th and I received the roller on October 17. I was also told 80-90 for the roller not 122.56 and that was over the phone so there was no written quote and when I questioned it I was told I had 2 choices. Pay the new price or yall would remove the coating and send my roller back. When I asked to speak with the manager or owner he said no that there was no need to. I filed a fraudulent charge with my credit card company and they are taking care of the problem.
Excellent customer service and high quality product. Would recommend.
They made my old planer feed rollers like new again. Painless and fast. And at a reasonable price.
Had the feed rollers for my Makita 2030 planer rebuilt by WRC and they did a beautiful job at a very reasonable price
Excellent products and services!
When the feed rollers on my Makita 2040 planer gave up I contacted Western Roller Corporation about getting them remolded with urethane and was given all the instructions for shipping and packaging rollers. When I was ready to ship I called and was given the last of the instructions for shipping rollers. Every thing went very well and as promised 10 days for them to clean and replace roller material and 3 days shipping from Oregon to Utah, that is week days. Every thing has happened flawlessly and I have my feed rollers back and looking better than new at about 1/3 the price of the Makita replacements.The person I worked with was very friendly and knowledgeable and very easy to work with. He gave me simple instructions on shipping and price.If I had it to do over again I wouldnt change a thing. I would recommend them to any one who needs rollers rebuilt of any kind. Superb quality and service.
Great company!
Fast service, helpful staff and competitive prices...what more could you ask for.Throw away your old wheels and buy some great new ones.
My Makita Planner is a happy machine with its new rollers, so Im a happy owner/operator. The new rollers are primo!