First rate? Heck yeah! These guys are fantastic. Great service, quality work. They have gone above and beyond to help me get my car back to 100%. Car trouble? Give First Rate Automotive a call!
Jeremy is the man! I would hands down recommend him to anyone in Bend. My car broke down right before I was moving out of town, and Jeremy was able to find a replacement engine and fix it all for me in ample time. Jeremy honestly deserves MUCH MUCH more then 5 stars - he is an incredibly helpful and kind human that doesnt talk down to you if you dont know about cars. THANK YOU AGAIN FIRST RATE AUTOMOTIVE!
Nothing but good things to say. They diagnosed the problem quickly and helped me out of a tough situation when my air conditioning went out. The work was fast, done well, and a fair price. Thank you!
I broke up with my last mechanic (who was stellar) to now be with Jeremy (who is even MORE stellar). He heard my issues of my mini van, took me in the next day, had me all sorted the following day and I drove away happy and feeling taken care of financially fair with competence and satisfaction. When I need a mechanic again, this is who I will call and depend on.
I called First Rate Auto to get a repair done on a 95 Ram 2500. Jeremy gave me an accurate estimate both on the cost and time it would take to repair. Thanks for your help.
Called them with a question about my car and asked if I could ask a mechanic a question. the guy who answered the phone was very rude. Told me he wouldnt help and tells me if he did help over the phone they wouldnt in business then hung up. Just straight unprofessional.
Great experience. Jeremy is an awesome guy. We snapped a belt pulling into town on a Friday and he helped us out. He even offered to let us park by the shop for the weekend. 10/10, five-star, 100%.
Jeremy is a great guy. Last minute fit me in to diagnose my truck since something was wrong with it just weeks after getting it from a dealer. He took time out of his busy schedule to make phone calls to be able to get my truck done and did a phenomenal job at getting it fixed fast and efficient. Jeremy is honest and hard working. If you are ever weary of other mechanics or just dont know where to go, First Rate Automotive is the place to go hands down.
The owner was great and reasonable he was honest and doesnt bs you I would take my Toyota back to him again for sure
Thank you Jeremy! I noticed my coolant reservoir couldn’t hold a fill on my trip through Oregon so decided to find a shop in Bend to stop at. Jeremy jumped up to help me diagnose a mysterious leak that ended up being a hose into the heater core.Very helpful and kind. Highly recommend for your automotive woes.
We lost a break line on vacation after calling around he said he could squeeze us in! He knew we were from out of town so he got us up and going by 11 am he even told us he was going to park the truck in the garage so none of our camping gear was stolen! We highly recommend!!!
Cant get more honest and more hard working than Jeremy. We brought our Audi TT in years ago and got great, honest work on it and now we get the same with our Q5. Thanks for your amazing work ethic Jeremy! We are so happy that our paths crossed! Youre the best!
Great experience. Weve relied on Jeremy at First Rate for a couple of minor services for two different vehicles. He was fast, friendly, and rates were reasonable.
Wen i went to Jeremys previous shop to get some work done, i was sad to hear that he was no longer working there. After a little research, I found out that he opened his own shop. I brought my car over there and he took very good care of me as usual. Very happy to find out hes running the place on his own. hes a great guy. I highly recommend doing business with Jeremy. Plus, he gave me a huge discount because of his specials hes running from his grand opening.
Great owner nice to deal with
I was referred to Jeremy to have a diagnostic done on my car. He was very pleasant to work with. When he did figure out the problem he called to check before he started any work. After a little while I had another issue come up so I brought it back into him to take a look. He was upfront and honest about the issue and said that the job would be lengthy but he put his time aside to help me so I wasnt without a car for long. I would recommend him to anyone in the future. Finding an honest, kind, personable mechanic isnt always easy, but Jeremy was all of that and more. Thankful to have found his business and will definitely be doing business with him again. Thanks Jeremy!
Best shop ever