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Napa Autocare Centers
324 SE 9th St, Bend, OR 97702, United States
Comments
je
Review №1

I had the best experience with Wade Bryant. Lee Ann is AWESOME. She kept me updated as to how things were going and made sure I got my car back before end of day. I just could not be happier with the service and how great my car is doing. I will be back again when need be and am happy to recommend these folks to anyone who needs a great mechanic. Thank you!!

Ph
Review №2

They fixed our coolant leak quickly and economically. Great service!

Tr
Review №3

Wade Bryant is always courteous and professional great service and most of all I am a widow and can rely on them to be honest and take great care of me

Ke
Review №4

My Mazda 3 broke down outside the painted hills. Got a AAA tow to Bend, and didnt know any mechanics in the area. AAA recommended Wade Bryant. My car got worked on quickly (even with an arrival in the late afternoon), and I was called the following morning with an estimate and diagnostic. The price was on the high side, but not totally absurd (like many other mechanics I have encountered). Work was completed in a timely manner and I picked up my car and was headed back home. Overall very satisfactory.

Be
Review №5

They were so professional and helpful.

A
Review №6

Love this place. I couldnt figure out why my car was acting the way it was when we had just fixed it took it to them and they looked at it and fixed a clamp that wasnt closed all the way.

Jo
Review №7

Wade Bryant’s is awesome. LeeAnn is skilled and personable, with a sharp understanding of both customer service and the calendar. We were in and out quickly and happily.

Al
Review №8

Very friendly and knowledgeable stuff and definitely know what they are doing at a reasonable price, I totally recommend it, muy buenos mecanicos ke saben lo que asen y aun precio reasonable

Pa
Review №9

Very friendly, knowledgeable, fair, smart place to take your car !! In my opinion, they are the best in Bend😊 they really care about their customers and do everything possible to make their experience a positive one 😄 thanks Wade Bryant and crew. You are awesome!!!!☺️

Do
Review №10

I highly recommend Wade Bryants to anyone in need of auto repair or routine maintenance. Their service is first rate. Pricing is fair, and professional at every level. Kudos to service consultant, LeeAnn. Rest assured your concerns and satisfaction are her top priority.

Jo
Review №11

I needed some work done in a pinch and Wade Bryants was extremely helpful, knowledgeable on the issue over the phone, and super quick. Like crazy fast! They were a joy to work with even though I was so stressed about getting my car fixed right before a big trip. I dont have a whole lot of experience with many mechanics in bend, but after my experience with Wade Bryants I dont think Ill be going anywhere else! They deffinitely made me a repeat customer. Id recommend Wade Bryants for their professional shop atmosphere, great office staff, and overall easy, enjoyable, and quick experience. You guys rock! Thank you!

Di
Review №12

I had an extremely negative experience at a dealership in Bend, I called Wade Bryant Auto and spoke to Matt, not only did he help me in a very stressful and confusing time, but he got me on the schedule immediately and I had my broken down Lexus towed in to the shop. The mechanics at Wade Bryant fixed my problem in less than a day. Matt showed me the exact issue and the part that had failed upon pick up, and saved me $120 under the dealership quote. Wayde himself came out of the office upon pick up to wish me a good day, and everyone there was very happy and reassuring. I will never trust my automotive care to another shop in this town. Thank you!!!

Sa
Review №13

You cant go wrong coming to these fine folks! Honest work at a fair price, and personalities that are true blue. I will absolutely be coming back again and again.

St
Review №14

I have been a repeat customer of Wade Bryant Auto Repair for the last year. On each of the 3 occurrences, I have truly feel that Matt & Leanne went out of their way to provide the best options for me, as a client. Today, I was witness to another customer that expressed the same feelings while retrieving his vehicle. He was obviously a repeat customer, as well. I was referred by a friend and vehicle recovery professional. I would recommend this shop to any of my friends. Thank you

ty
Review №15

They are great guys, thats a number 1 business there great.

Ri
Review №16

Fair pricing and honest people. They will only work on the vehicle if it truly needs it. Will definitely be going back to them.

Mi
Review №17

Called Wades on the recommendation of Jason at Daniel Automotive. I had a tough super last minute need. They looked for a way to slide me in, now Ive left the car there and hope that its a small enough project that theyll be able to take care of it. If not, I know their giving it their best shot. Thanks so much everyone!!!!

Ja
Review №18

Super nice, timely, and did a lot of work on my car. However my car was still having problems after I told them to search for problems that could arise and paid for all the problems to be fixed. In my mind that should have been the end of it. It was not. I kept having problems, which was really suspicious. Now I am looking at another problem, which a few mechanic friends have said that Wades should have noticed and known about.I think it is time for a new mechanic, since these people are no help to me. A real shame because they were very friendly, oh well.

ka
Review №19

Called them, gave them my car at lunch paid then over the phone and had the car ready for me when I was off at 6 to pick up! Matt was super helpful... they took care of me with great costumer service

Gr
Review №20

It is not often that one finds a quality mechanic shop, and Wade Bryants Auto Repair is the needle-in-a-haystack. Ran by great people with an emphasis on the customer and community service, there is no other alternative in Bend, Oregon. 5 Stars!

we
Review №21

He is a great mechanic and always helps me out with fair prices

Ch
Review №22

Really great experience. They always get approval for any repairs, and its done right. Friendly staff. The best part was, larger fixes and repairs, only took 2 days.

As
Review №23

Despite many delays in getting the correct parts to fix my rear differential (partially the junkyard’s fault) Wade Bryant’s shop got the job done, and did it well. There was, however, room for improvement with their communication and follow up process. My Ford Explorer was in their shop for 3 weeks - the first two weeks not a single phone call was made for a follow up - instead I found myself having to call in to get any information/updates regarding my rig/parts. I had also asked for an emailed quote for the work, and inquired about getting a small fix on my passenger visor; I never got my inquiry on the visor answered, and was able to get an emailed quote for the rear diff work on the 2nd request a few days later. By the 3rd week, communication on the situation definitely improved from the shop personnel. They also ordered and paid for an additional part that was needed, and in the end refunded me $100 due to the inconvenience of my experience. The shop owner Terrance also apologized for the experience and worked on a Saturday to get my rig done for me. This situation started off rocky and ended redeemed. Thank you!

Se
Review №24

I came to Wade Bryants after an unfortunate incident with a deer and the hood of my car. They were the epitome of outstanding service. Throughout the entire incident they were incredibly helpful, empathetic and most importantly, HONEST, in their advice and guidance.They helped me to the best of their abilities and in the areas they couldnt (mainly body work) they connected me with the right people who could. Because of Wade Bryants, what could have been an incredibly stressful situation-- ok lets be honest it was still stressful-- but it became a more manageable situation. I felt supported and friendly with those I met at the shop.I could not recommend this shop more highly!

Pa
Review №25

Our car broke down while we were in Bend between Christmas and New Years. I was concerned that no one would be able to fix it before we had to leave with limited hours on the holidays. We had the car towed to Wade Bryant on Monday afternoon and within a few hours they called us back with the problem and the cost to fix it. By 11am the next day, we had our car back and running great.If you need repairs done while in Bend, I would recommend this shop for courtesy, honesty, and promptness.

Au
Review №26

Fixed my daughters car for less than anyone else in town! Their diagnostic fee is at least half of everyone else we called in town too. Very thorough job!

Ri
Review №27

The reason for 4 and not 5 stars is because I am not an expert on the subject matter and would usually only leave reviews on what I know a bit about. However, they are AAA and Napa certified, have always been timely when completing jobs, and pleasant counter service.

Br
Review №28

Wonderful owners. Great service. Highly recommend.

Sa
Review №29

Great office staff, great mechanics. One of the few places I trust to work on my vehicles.

Al
Review №30

Honest mechanics who will go out of their way to find the best prices for you on parts - new and used. Accurate estimates and quick work.

Jo
Review №31

I would recommend this shop to anyone in need of service or repair to their vehicles. I believe that they are very thorough.

Pe
Review №32

I always go to Wade Bryant as I know im getting the best deal and am never worried about them trying to convince me to get something fixed that doesnt require service.

To
Review №33

Great service and prices, repaired our car

Sa
Review №34

They always do quality work in a timely manner. Id recommend them to my grandma.

gi
Review №35

I could not have been happier with this shop. They actually charged me 30 dollars less than the original quote! Really nice on the phone too..

Gl
Review №36

I have used Wades for ten years. Their work is always top notch and reasonably priced.

P.
Review №37

Very pleasant, professional family business with excellent reputation for their work and for considerations of their customers.

Ju
Review №38

From trailers to trucks they get my rings on the road fast

Fa
Review №39

Brought my truck into Wade Bryants because it was starting weak. They told me it was the alternator, and replaced it. I took the truck home and discovered the same problem, so they told me most likely the battery was bad, so we replaced it, still same problem. Brought the truck back to them, they said well it must be the starter so we replaced it, still yet same problem, so I brought the truck back to them. On closer inspection they found that one wire from the battery had a bad connection point so they charged me to fix that. Bottom line, $1,000.00 dollars later the loose wire was repaired and the truck ran fine.

Va
Review №40

Brought my jeep in due to trouble starting and running rough. Matt was pleasant and forthright, kept me up to date, and they had it fixed within a day for less than I expected.

Ni
Review №41

Took a van to these guys once because the previous owner of the vehicle took it there for a tuneup shortly before i purhased the vehicle. Working off of the original estimate/ repairs needed list i fixed numerous things such as bad bulbs, windshield wiper relay. Took the vehicle back in for an inspection (over 6 months after the tune up) and they didnt inspect a god damn thing. The copy and pasted form the old estimate the exact word for word repairs needed. Stuff i know for a facthad been either fixed or replaced. They didnt even look at the vehicle. Will never go there again, thats just dis honest

Ch
Review №42

Wasnt so happy this last time..thy lie

Sc
Review №43

Staff warmed up after a while, pleasure to do repeat business

Da
Review №44

Excellent service

Co
Review №45

Never go here.

Information
45 Comments
Rating
  • Address:324 SE 9th St, Bend, OR 97702, United States
  • Site:http://wadebryantsauto.com/
  • Phone:+1 541-389-2465
Categories
  • Engine rebuilding service
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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