There was a mis-communication with an appointment that was set, but they made it right. 5 star service, I have 4 vehicles and will happily bring them all to them now because of how they resolved the first issue. Professional, courteous, efficient and effective
I had a tire crisis this week and Mike was very patient with me and super helpful easing my mind and solving my tire problem. The service here is excellent. Thank you so much!
This Discount tire store is the best. They are so nice and so helpful. I came in today looking for a lugnut key and the guy at the front desk came out with a box of probably 24 and tried everyone of them. It was a hot day and they were busy but he came right out to try and help me and all with a smile. He was truly a gentleman. Thank you Discount tire.
They patched my tire for free, gave me good and detailed advices. Satisfied experience.
Great service! They did a tire repair for free. I didnt wait long at all. Nice group, professional and friendly. :-)
Always great service from a totally professional staff. Very social distancing aware. Outdoor check-in.
I bought some winter tires here last year and after getting them switched back on for this winter, I got a flat. The employees went out of their way to get me back on the road again as fast as possible, and for free (thanks to their excellent certificate program).Also, you can stay in your car for the entire duration of the service for a contactless (and more entertaining) experience (since you can watch the tires being installed).Thank you Adrian and Austin!
I absolutely love discount tire. I didnt know I had a screw in my tire. Got new tires at the best price ive seen around town. 10/10 will come back. I recommend talking to Austin!
Good service, cheaper than Lester.
Great service. Free air check.
Ive been consistently pleased with the service at discount tire on Lakeway. They replaced my tire that was under warranty free of charge, were very friendly, and seem to have reasonable prices. Ive been going here, as needed, for 15 years.
Easy tire pressure check station, cheerful service
Best tire store around. They have great prices, and a super crew. Id recommend an appointment. If you have any problems they do a great job following up.
Danny who seems like the main guy is very knowledgeable and professional.Great service and I appreciate the customer service
Great prices, and they really work hard so you dont have to wait very long.
Ended up having to wait until after a person who had a later appointment than I did finally got a clue and had moved his truck and travel trailer out of the way for the workers to access the bays so that they could get the other customers that were already waiting for their vehicles to be able to leave the building, so I was pretty disappointed to not be compensated for the delay in any way, got a good pair of shoes 2 for the car though for a little bit more than I thought Id be able to get 1 for.
Discount tire is the only place my family goes, great guys, fast service!! I recommend Discount Tire to everyone i talk to !!
Stephen is a comfortable guy to talk to and a great face to represent lakeway discount tire
Good service. Friendly staff
Awesome crew, so friendly and helpful. Great service. Highly recommended!
Solid and timely service.
Excellent service done safely during COVID-19. Buying the tires and making the appointment online are seamless and quick. I am really happy with the tires I bought and felt like I not only picked the right tires, but the right place to get them installed. It was fun sitting in the car while they did the work too. Garage had decent music AND free Wi-Fi.
Always fast and professional, did not charge for tire repair
Had an appointment at 9:30 for four new tires . In and out in 30 minutes . Impressive !
I was double charged after purchasing a new set of tires at this location. After alerting them of the issue, it took another day before my money was returned. The manager was rude and unapologetic.
Larry and Ashley were amazing! After having problem after problem at a certain used tire place out in the county, we decided to go with new tires at a place where they do things by the books and we were not disappointed. Thanks guys for the great service and overall wonderful experience buying tires!
Always good experience. Friendly and helpful staff. Larry is very knowledgeable and kind. Weve been using Lakeway Discount Tire since 2010. Never a complaint!
Awesome customer service!!
Drove 50 miles to go to the store that Hugo the manager now works at, he always stayed in touch with me about making sure my tires has enough air in them, and not charging me a dime, went in he was out on medical leave but Mike helped me . let me tell you that these guys are fantastic they take the time to ask you what type of tires you’re looking for and what kind of driving you do and they fit the right tires for you vehicle. It took them less than a hour to install and balance and on the road !!!! Call the Bellingham store for great serviceThank you guysStan
The lady who helped me and my pregnant fiancé safely get back on the road was very helpful and kind!
Lakeway location is the only one i.ll go to. the manager ryan is great and the guys are really good at what they do. asap towing brought my truck in and within an hour i was back on the road. i suggest to anyone buying set of tires definitely get the certificates 40 bucks each is nothing when 1 tire cost 300. AND definitely go to lakeway location.
Great service. Free tire and air checks.
Very helpful. Fixed my flat tire one one car, and put good tires on my truck, better ones then i had paid for because the ones I ordered had been misplaced. All at no extra charge. Also, really great customer service.
Everything was good, except that they messed up my tire pressure sensors. I went back, and they couldnt fix it. I went to my dealer and got it fixed there
I received excellent service! From getting an explanation on what the best tire for my vehicle and purpose to an explanation of the service and estimated time of service. Staff are friendly and knowledgeable of their product. All was great. Prices are pretty good as well. Thank you!
Amazing service! They were extremely busy and still ran like a well-oiled machine.
Awesome, helpful, friendly. Wonderful neighbors in need!
Great people. Extremely friendly. They take great care of my car and my family while we are there. Clean, great prices and very efficient with their time. Will never take my car anywhere else ❤
Danny is outstanding . Service, knowledge, and integrity.
They require you to arrive 15 minutes early to your appointment but they cant get a tire rotation and pressure check done in 90 minutes. Car didnt even leave the parking spot. They blow off routine rotations and prioritize sales. DONT BUY YOUR TIRES HERE if you commit to routine tire rotations to validate your warranty. Tire rotations are included in the price you pay for the tires so if they can make it a hassle for you to commit to routine tire rotations theyll do it and it shows.
I was having problems with my traction control sensor. It kept killing the power to my engine while driving at low speeds. I called discount tire and explained the problem to Tony. He told me to bring my Murano in asap. I brought the SUV in about an hour later. After looking at my vehicle. Tony determined that I needed 4 new tires. I told him I was on a budget. He worked with my budget and got me all 4 tires with everything for under $700.00. The job was done by 3pm that afternoon. When I took the SUV on the first drive. I noticed all the sensor lights had gone off and it was driving perfectly! Thank you Tony! You solved the problem and saved us from a huge headache.5 STARS
Came in for a flat tire, unable to fix it (which I knew going in). Danny was awesome. Very friendly, quick service. Got a new set of tires for my 2015 Subaru Legacy with warranties and 80,000 miles guarantee for less than $900. Would HIGHLY recommend for quality, price, and speed of service. Thanks guys!
Fast service, $120.00 for a utility trailer tire.
THE ASSISTANT MANAGER LARRY IS A GREAT PERSON AND WILLING TO HELP EVERYONE.
They’re always great, but I wanted to shout them out because I love that the insurance I purchased on my tires in Vancouver, WA is still valid up here and they don’t even need proof of purchase. Seems like a company that is actually looking out for its customers still.
I have been a big fan of Discount Tire on Lakeway for several years! This past weekend I had new tires put on my car & even though it was very busy in their store due to the holiday weekend, I still received A+ customer service from Mike Hatch! He always greets me with a smile, is super knowledgeable, & helpful, & they were missing 1 tire for my car so he even went to the other nearby store to pick it up while I waited! I would never go anywhere else to have tires put on my car as this is the place to go! Loyalty is everything and Discount Tire Lakeway will always be my go-to! Thank you for awesome service, Mike & team! I will continue to send my friends & family your way! And, the new tires look wonderful! Nice job!
I have purchased multiple sets of tires for various vehicles from discount over the years. Price & service are always good. The wait can be long but that is a testament to the good service and price. I had one issue and they took care of it fast and a above my expectations. Ryan and Cole are great as are the rest of the team.
Great customer service.
Discount Tire on Lakeway Drive were great to deal with. This place offers quality services and extremely friendly staff. Everyone there, even the customers, were very nice and helpful. We highly recommend this place for anyone with any tire problems or replacements.
Discount tire was great..products and servixe
Visited the store on Sat. Changed 4 tires and fixed one wheel in under an hour of waiting time is impressive. The staff was friendly. I would recommend friends to come here. It was my first time getting new tires, so I was a bit confused on how to proceed when booking appointment: I had no idea what are my options for tires nor the price quote. I had to call the store and get clarification which is fine. The staff answered my call was very informative. However, I wish I was given more details about the price range and choices of tires before coming down to my appointment. Received a call from the store today, and it was regarding the survey I completed about the service I received on my visit. Staff who called was concerned about my experience and listened to me patiently. Thumb up to their post-purchase service.
The staff here is incredibly helpful, patient, and accommodating, even when the lobby is busy with people. I was able to get a discount tires card and the tires installed all in one day, which made the process even better since I was on a time crunch. Prices are reasonable, but for me the staff was what set this place apart. Thanks, Discount Tires! :)
The very best at treating you right and making anything related to tires easy
Last friday we had just started our road trip when we noticed a large screw in our tire. We stopped into Discount tire. Ryan was fantastic. He took care of us and we were back on the road in 40 Minutes. Above and beyond helpful and he didnt charge us!
Great service as always! Always get a warranty and AAA too and breath easy knowing you and your family will be taken care of!
Really outstanding service. They can be very busy and you may have to wait in line. But they are always friendly and helpful and seem to operate with a high degree of integrity. Of course it doesnt hurt that they fix flats and rotate your tires at no charge.
This team never gave up until I was satisfied. I am giving them 5 stars because no matter what their goal was my satisfaction. Thank you Lakeway Team!
I had gotten a quote from Les Schwab and decided to shop around. The price Discount Tire quoted me was at least $20 less a tire and because they didnt have their base tires in the shop, they gave me the upgrade tires at the same price. Jeremiah scheduled me an appointment right away and was ready to help me when I got there. They put on two new tires and a spare. They installed the new tires on the rear, moved the rears to the front and balanced ALL the tires. Super helpful, super nice. They were nice to every person that I saw come in. Just a better experience than most auto places. No up charges, no hidden charges. I will go straight to them next time. Thanks Jeremiah.
These guys truly understand customer service and it shows! Everything from my phone call to order tires to when i walked in for install was amazing. I was greeted right away and you could tel these guys embrace the chaos of go go go!Appeared to be a well functioning team of young men working hard. If the boss reads this give your guys a raise they deserve it! Truly impressed with the program!
Im still new to Bellingham, so I asked where I could go to get a tire checked and hopefully fixed. (They are new tires) A co-worker said Discount Tires was the best. I went to the location next to Fred Meyer. I was greeted right away. I told the guy what I needed, and he said, Lets take a look. He looked my tires over, and set me up with an appointment. Yes, it was a 2 hour wait...but hey, I went shopping at Fred Meyer!They fixed my tire for FREE! They didnt have to do that, it was totally unexpected. Then they offered me an opportunity to insure all my tires so if anything happens they would treat them as if I bought them there. I paid for that coverage, and feel so much better knowing that I now have the same coverage here as I would have if I were back in Kansas.Once again, I am blessed by Bellingham hospitality.
I have bought tires there several times over the years, and been very satisfied each time. Among the aspects I appreciate is that they offer only tire-related services -- they one time did recognize and mention another issue while working under my car, but they dont find things they themselves need to fix -- which makes me uncomfortable at other places.Just this week I brought a new to me used vehicle in with a quote from another tire place in town. I wanted to replace just two tires, to match the other two that were still good. The first place gave me a quote for $400... Discount was great. They showed me that the tires I was trying to match were under-rated for the vehicle weight, and explained why they dont recommend going that route. They quoted me significantly less than the first quote of $400, but strongly recommended choosing a different kind of tire, and buying four -- but without pressure. I went home and did my own research. They were right -- those tires never should have been on the vehicle. I went back and let them know my price range, and that I was hopeful about the value of the tires already on the vehicle... they gave me a very reasonable trade-in value on the old tires, and I left with 4 new all-season radials rated for 65,000 miles... all for less than the first estimate for two tires. Cole Mike and everyone I have worked with there have been very helpful. Again and again they have taken care of me and I appreciate it!
This place is really good at taking care of their customers. I was told what was causing a flat tire reading and I got a quote for replacing the wheels.
Great service great speed Ive always been happy with them for over 30 years
Great place for tire service. Very helpful and friendly staff. Really appreciate the manager Jeremiah to work out the best deal and service he provided. I would definitely recommend this place. Thanks Jeremiah!
Reliable tire sales and service. They do charge an installation fee in addition to the price of the tires, but prices are very reasonable. Free lifetime tire rotation with installation. Friendly service and a comfortable waiting area. Weve bought a couple sets of tires here over the years and have had tires repaired, too -- always a good experience. My only criticism is that the charges (installation) arent always made clear.
What a great experience. Staff was so friendly & polite to customers (especially Tony). I appreciate how hard they work to provide great service at affordable prices.
Best Tire Shop in Town! I have been going here exclusively for at least 2 decades. Always excellent customers service and great prices. These guys really do go above and beyond. They have fixed my flats for free and worked around my schedule. Every single time Ive left Ive felt like it was an awesome experience and you just dont see that often anymore.
This place is such a blessing. They are great at what they do and they are amazing at helping people. I will never forget my last visit. It was a joy to go there.
Very good, professional, safe environment and diagnosed my wheels.five stars!
Colt checked me in this morning, and I think it was Andrew who finished our transaction today. Its awesome to get an email receipt for my records too! We always bring our vehicles to Discount Tire because they are always timely, affordable, and very friendly. Weve never had a bad experience here, and will continue bringing all of our business to this location. I just wish you could do motorcycle tires!If you ever need air, they are there. Patches, rotations, new tires, all fabulously done with a smile. They can be busy some times, so I always call ahead and make an appointment if I can.Keep up the good work!!!
Excellent Service and knowledgeable staff eager to help.I made a mistake on my online order/appointment that raised my price significantly and they worked out an extra discount to help me go ahead. And got it done in less time than expected. Would definitely recommend!
Ive bought three sets of tires from this store, always get a great price and treated with respect. Free rotations are great, knowledgeable staff. What I cant wrap my head around is why you build a new SMALLER location than your old store? Its always busy and I end up waiting at least a couple hours for a 30 minute job, even with an appointment.
This place is busy and for good reason: Discount Tire beat the competition by more than $300, plus I got a $50 veterans rebate. Ryan is a straight shooter. He explained my options clearly, plus he made a recommendation based on his own experience. He estimated that my vehicle would be ready at 4:30, which gave me enough to time get an oil change and run some other errands before returning for the installation. The work was done in about 15 minutes, and was done at precisely 4:30 (and this was on a Saturday). I even got an automated text the instant they were finished. Highly recommended.
They had the tires we wanted at nearly $200 less than the other guys. Little did I know I would lose over 4.5 hours of my day waiting on getting those tires. Had I been given this time estimate when I dropped the car off that would be fine but I was told my car would be ready in under three hours. I get that these things take time, but a more accurate estimate would have made a huge difference in my day and my experience here.
Great place to save $50 when you buy a set of tires! Horrible horrible horrible if you ever want them rotated or a flat fixed. If your time is worth only $2 an hour it would be less expensive to go someplace and pay to have your tires rotated or a flat fixed, THE SERVICE THEY OFFER is FREE!In my humble opinion if you want to save $50 and arent concerned about ever getting your tires rotated or flat fixed,go for it!
A few years ago I finally changed from Les Schwab to Discount tire. Customer service, prices, and tire brands beat everybody, hands down. Being so good they can be busy. Plan to leave your car and do something productive.
Quick friendly service great price on all four tires was totally happy with my visit.
Wonderful service. They worked me in on very short notice. Will be getting all my tires from this store from now on.
Traveling through Bellingham I had a Camper tire separating. I looked for a Discount Tire because I have always has great service across the country there.Ryan, the manager, stayed well past close, installed a new tire and secured my spare. Exceptional service. I highly recommend this store.
I love discount tire. They always match prices and offer me better deals then anyone. Theyve always given me honest answers and readily do extra work when Im making a big purchase on my credit card. Also really love their financing options!
Exceptional Customer Service. They made a mistake with ordering my tires and completely owned it. Ill give it to them they were VERY busy with winter tire season. They ended up putting 4 brand new tires on my van free of charge stating Sorry for the long wait Its on us and Thats how we do it and as someone who does not expect anything for free ever - It gave me chills how cool this was of them.Giving the other guys a serious run for their money in terms of Quality Customer Service. My brother shares a similar experience with Discount Tire going above and beyond to do the right thing.Really happy with my new winter snow tires from them that was quoted about $200 cheaper than the other guys and seemed like a better tire for my purposes. Nice when a company really wants your business and it shows. Thanks Jeremiah and crew!
Second Review - They remind you it could take 1.5 hours to rotate your tires when you have booked an apt and have shown up 20 minutes early for your apt. Not cool!First Review - Great customer service. Friendly and they get the job done.
Ashley was helpful, went out of her way to explain everything, and even though they didnt have the specific tire we were looking for, she made sure we were able to find it elsewhere.
Good place to have tires replaced. Pricing and warranty is fair. The reason for the 4 star is that I made an appointment a week in advance. I showed up for my appointment and they just put me on the waiting list or next available opening that day. Why make an appointment? I would go there again. It is still a good place.
Best tire shop around. They offer the best prices on tires and friendly, efficient service (free rotations for life of the tires). The only downside is that they are so busy, it can sometimes be long waits.
They were quick and efficient. Courteous when I had to wait to look something up.
Mike went above and beyond to help me with buying tires for my truck. He answered more questions than any person should ever have to deal with from a customer about tires and helped me get the tires I needed, not the ones I thought I needed. Not only that, but the price was so good I was able to replace all my tires instead of just the two I thought I was only able to buy at the time. Left there confident I had made the right choice in tires. All of the guys there are really friendly, super knowledgeable, and not pushy at all. Would and will highly recommend them to anyone needing tires/wheels.
Simply the BestI often write bad reviews for businesses in the auto sector but I am happy to report that these guys are great. They are helpful. If you need your tires topped up just drive in they will fill them with air and smile while doing so.They have a great selection of tires and wheels at very good prices.They do get busy but always take the extra steps it takes to keep the customer satisfied.I have been dealing with them for about 12 years and have never been disappointed.If you are looking for tires dont go anywhere else.
Only place I go for tires in tbe last 30 years
Came in with a slow leaking tire, was a late drive in, fixed faster than they projected and they didnt charge me. We want you to drive safe, we want everyone to drive safe Real champs!
Some of the best people I have met in this areaThey get very busy because they are very good at what they do. I had one problem with them and they took the time to contact me and make it right. Get an appointment.
I love Discount Tires! I would never go anywhere else for tires. I cant trust any other tire place. Considering safety is so important!
Quick and eff
Took my car in recently to have tires rotated and was in and out of there within thirty minutes. Just great customer service. The store is immaculate, not like your typical tire store. Shiny clean floors, sparkling windows, service technicians dressed in nice uniforms, complimentary water and coffee. Purchased tires here a couple years ago and received better than Costco price on Michelins as well as great customer service. Buy your tires here--you will be happy!
Super fast considering how busy they were. Friendly staff and got my tires at a good price.
Excellent customer service, great deals in tires, professional staff. Highly recommended. Look for Mike or Larry!