This dealer is very accommodating. They have a very nice facility and good staff.

I just want to thank Bellevue Nissan again, especially thanks to Adrien my advisor at the Service Department. He is so professional and knowledgeable. He understands the clients needs 100% and always exceeds their expectations. Honestly, I think there is no better place to take your Nissan for maintenance or anything else that you need.

Completely 100% unimpressed!!! I come from a Nissan family. My father worked for and was a Nissan mechanic for 30+ years just not in WA state... I took my Nissan truck in for an oil change and to have a new serpentine belt installed in which I supplied the new belt. Generally when the belt is replaced you also replace the belt tensioner as well so I asked for a price quote for the tensioner. I was quoted around $166.00 which, funny enough, is exactly the price I said I would not pay anymore than that for the part. I reluctantly said go ahead and put it on. 3 hours later, my oil change and belt installation was finally complete. Total this really shouldnt take more than 1 hour. I was charged $307.89 in total. When I was examining the completed work and paperwork, I noticed that the $50 gift card I had given them nor the 10% parts or service discount that Nissan offers was never applied to my cost. I then checked the part they replaced and the belt installed just to find out the NEW BELT TENSIONER WAS NEVER INSTALLED!!!!!! I WAS CHARGED $307.89 FOR AN OIL CHANGE AND TO HAVE A BELT PUT ON THAT I SUPPLIED!!!!! I never received credit for the gift card I provided or for the discount Nissan is offering for parts or service. I was deceived and lied to. I waited 3 hours for a 1 hour job. I was overcharged. I was told parts needed replacement that do not. I was lead to believe a new part was being installed that was NOT installed. I asked them to top off the coolant and they didnt even do that!I am a Nissan customer for life and never again will I go to Bellevue Nissan for anything!!! They over charge for their parts, service, and cars as well. Check Courtesy parts and compare price on OEM Nissan parts if you dont believe me. This place is nothing but a rip off!!!!

Cozy waiting room. Great customer service highly recommended.

Nice Nissan! The fancy gray one out front !

Very personable and I understood everything that was said to me regarding my car.. thanks...

The service staff were amazing! I came without an appointment for a transmission service and they made time for me. They even washed the car!!

Had an awesome experience at Nissan Service today! Not often I have been able to say that about a car dealership. My service advisor was Mike. He was friendly and thorough. I will be back if I need service again!

All they want to do is make money .. the part is 7x the cost

The receptionist and most of the sales staff were not wearing masks even though the notice on the door says that everyone in the building must wear a mask. With Washington now having the most Covid cases in the US, this lack of mask wearing is unacceptable.

$200 and whatever technician they had working on it left some tools in my vehicle I never bothered plugging back in the wiring harness so after paying them $200 then i had to reconnect the door this is my first and my last time Ill never go through a big dealership service like this again

Courteous and quick with the job.

My routine maintenance was fast and the waiting space wasn’t crowded.

We have been taking our 2 autos to Bellevue Nissan for over 5 years now for oil changes and various maintenance. I relied on them to keep me informed about maintenance . They failed me. We will not be going back. Brakes worn beyond a simple maint. I found out too late. Cost to repair was over $1,000.00 if alerted during my routine oil changes it would have been $250.00. Tried calling them did not return my call.

Very helpful and professional. Will be glad to do business there again

We have been customers of Nissan for years! Never ever lease from Nissan.We understand there is a pandemic going on but Nissan of Bellevue in Eastgate customer service went down hill. When they moved from NE 8th. They lost a lot of good people.We have been calling for 7 weeks and leaving message to return our lease and no one is getting back to us! Left multiple messages, emails and called the1-800 number.We will never do business with NissanWe went to Hyundai of Kirkland and best customer service. We bought two cars from them hassle free. As we were unable to make a deal with Nissan for being loyal customers. Terrible customer service from all ends.

Ive been visiting this location for 2 years now. I came today for a maintenance service. I had a great experience with the service consultant (David Florer). He was patient and did his best to address my issues.I had an issue with a past consultant that resulted in me loosing my extended warranty due to giving me false information when I first came for services 2 years ago. I asked to speak to the manager (Damon Roussell) who refused to talk to me directly and wanted all communication to be done through the consultant. After a lot of back and forth, he finally showed up after the consultant asked him like 5 times to come in. He came with an attitude, was yelling all the time, and didnt even want to listen. He didnt even want to try to understand the problem. When he made it clear that theres nothing he can do, he left the consultants office and slammed the door, without any respect to me or to the consultant. Even if theres nothing he can do, there are 100 ways of dealing with a customer, even if he/she were wrong. He claimed that he has 15 years of experience and never heard that extended warranty needs to be transferred from private sellers within 30 days. Even a 15 years old manager would know such information since its Nissans policy! It was very unprofessional experience and its my last time I do service in this location.

I don’t love this place I just went to get my old car thanks

I would definitely recommend David, my service consultant. Thank you again for the great service!

Decent place, dont feel taken advantage of, like I did in most other places. Ive learned the hard way that newer cars with electronic systems can be fixed only by its own dealership.

We took our car in for airbag service, Rodney provided an excellent experience for us. Highly recommend this location for everyone. And highly recommend Rodney.

Nice place. Service took longer than promissed, but other than that everything was good.

Service adviser provided great service. Liya Wang

Really friendly staff, the technician wont rip you off, and will keep you posted you all the time. Thanks again!

Extremely professional and nice. Diagnose the probe and only repaired what was necessary

Engine service- great!Suspension service- ok-ish.

Efficient staff and satisfactory maintenance service

Awesome dealership.

Excellent staff