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Cadillac of Bellevue
600 116th Ave NE, Bellevue, WA 98004, United States
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Cadillac of Bellevue
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Os
Review №1

Brand new facility, Excellent service and the service station staffs are very helpful.Highly recommend for your all Cadillac service needs. I take my car for oil change and other service needs. Very satisfied!

An
Review №2

This was one of the nicest dealerships Ive ever been to, along with the most pleasant automotive buying experience Ive ever had. Steve H is an awesome salesman that worked with me on my purchase of my CTS-V. If youre in the market for a Cadillac, look here first.

Do
Review №3

Good team of sales people worked with us and were helpful. They attempted to meet every request quickly and competently. Very easy to work with and no pressure to buy today.It was a good experience overall, except for the current shortage of inventory because of the chip supply.

Le
Review №4

It has been over 2 months since our car purchase and in hindsight we are so glad we got to work with Mr. James Lynch! We did a trade-in and a purchase. We negotiated via text message. Once agreed on the numbers, we drove to the dealership to meet James and were done in 3 hours.James made sure to not waste our time and suggested ways to do the paperwork ahead of time so when we got there it was a breeze.James if you are reading this, please accept our gratitude! Your professionalism and humor won us over! We hope to sell and buy our future cars from you again! Highly recommend James Lynch to our family and friends!P.s. Kudos to the finance person as well! I forgot his name but he wasnt pushy and was very professional, patient with my many questions and kind! Thank you!

St
Review №5

Brenda (Sales), Nate (GSM and Shelby (Finance) were an impeccable trio to deal with. My wife and I have purchased many cars of 35-years time, and this was hands down the best experience by far. Getting and buying a car during these times is especially challenging, but these folks worked diligently to get us what we wanted and the way we wanted it, and were very high-touch through the whole process. Superb communication, great care and respect, very hospitable and accommodating given we had to travel 8-hours to take delivery...and wed do it all over again -- exactly the same!Well done, Cadillac of Bellevue!!!

Sa
Review №6

My husband & I just purchased a vehicle from this dealership. This was the most amazing customer service we have ever experienced by far while purchasing a vehicle. The manager, sales personnel and finance department worked seamlessly together offering a stress free and fully supportive experience. Thank you for working so hard for us! Cadillac of Bellevue you are the best!

Jo
Review №7

Just bought a brand new Cadillac CT5. I worked with AJ Channi and he was extremely helpful in getting the car down to the numbers I needed to be at. He was very friendly, knowledgeable and easy to work with. Id be happy to work with him again

da
Review №8

The staff and Cadillac of Bellevue are top notch. There was ZERO pressure and they were very accommodating to what I wanted in a vehicle. Lancer (Manager) and Young (sales rep) were extremely helpful. My wife felt very comfortable from the start and again ZERO pressure to buy. I am very appreciative of the time and service these two provided me and my wife. When I buy another Cadillac it will definitely be from Cadillac of Bellevue. WELL DONE GENTLEMEN.

Ja
Review №9

My wife and I just bought a 2019 Honda Odyssey in perfect condition. We love our new car! We worked with Lancer who went above and beyond to make us set us up with what we needed in our new family vehicle. All questions were answered in a no-pressure, friendly sales environment. Colton was also fantastic, getting through the sale efficiently and out the door in no time! Would definitely recommend Cadillac of Bellevue to family and friends.

Bo
Review №10

No trust. Read your contract before signing it!I purchased a vehicle at this dealership at the beginning of June 2021. I was very disappointed by the level of service and honesty!Here is one example of the issues.When I sign the contract, I specifically asked the finance manager for the total price of the service package. He typed $2780 on his screen. I asked twice if that the total price for the service package. He said YES. I went ahead to sign the contract with the service package. It was 9pm, I was in a rush. So, I didnt check every number on my contract.Later that night, I read through the contract and found out the total price for the service package was much higher in the contract. I went back the next day and asked for an explanation. The finance manager said $2780 is the amount he saved for me. I felt like I was fooled. OK, this is my fault because I didnt read through everything before signing the contract. I accepted it.The service package was cancelable as stated in the contract. I decided to cancel it because I was fooled. I requested a cancellation based on the contract.The dealership told me it will take 8 weeks to process the cancellation. Fine, I will wait.8 weeks later, I went back again. The dealership told me it will take 12 weeks to process the cancellation. Fine, I will wait.Now, it is 17 week later (10/11/2021). No one processed my cancellation yet. I think I need to wait until the service package expires. Then, they dont have to process it.This is only one example they tricked me. I can provide more.

El
Review №11

Great team! Steve Harris was amazing to work with! I love my new Escalade! Thanks for making it happen!

Sa
Review №12

I’m so excited to be walking out the door with a fabulous new car! Thanks to Ian, Rick, and Ali for helping me find the perfect hybrid to take home. I appreciated the service, the experience, the expertise, and the atmosphere at Cadillac of Bellevue, and will be a customer going forward!

Je
Review №13

I’ve been calling a few dealerships regarding parts for my vehicles and frankly all I’ve been getting is rude people. But this dealership is wonderful and the reception is very friendly and quick (don’t remember his name) but would definitely recommend anyone buying a car or getting service to go here.

Ch
Review №14

My husband and I had an amazing experience buying my new XT6. Steve H., Lancer & Shelby stayed late to make sure all of our needs were met & were great at explaining every detail in our car buying experience. I definitely recommend this dealership if you’re looking to buy.

R.
Review №15

My family and I have been going to Lancer for vehicles for years. Amazing customer service and absolutely no pressure. Weve recommended our friends and family as well to Lancer. Top notch service. Honest and always gets us a fair deal.

Di
Review №16

Excellent customer service. Ask for Adam and/or Jad in sales. Both guys are patient, humble and down to earth. None of them broke a sweat or frowned while we hopped into multiple cars and SUVs.

Do
Review №17

After 5 mins with Kris, I felt like he wanted to be my salesman for as long as I buy cars. He was personable and knowledgeable and when he did not have the answer he said so and got it. As a young salesman he understood that asking for help is not a weakness but a strength. He used his sales mgr to best advantage and they sold me a new car. He has been ready to help me with anything that is still up in the air and in fact has called me twice to be sure I am happy with my decision. I think he is going to be super for Cadillac.

Ka
Review №18

I noticed on a Friday evening that my oil level was below the recommended level. I was concerned about being able to get an appointment. However when I looked on line the earliest appointment was on Wednesday. When I called the service representative, he was able to get me in early that follow Monday. Thats real service. Thanks for your professionalism and willingness to help a customer.

bo
Review №19

EXCELLENT SERVICE ALWAYS!! NATE,LANCER,COLTON,HOWARD ARE THE BEST!

El
Review №20

What a wonderful experience at Cadillac of Bellevue. From the salesman to finance, everyone was extremely helpful with no pressure! We would rate them 10 out of 10.

Ki
Review №21

I just purchased my very first Cadillac from Cadillac of Bellevue and it was the best car buying experience I have ever had! James, Jad, and Colton killed it in the sales department and worked with me to make sure I had the perfect car with the best deal for me. They showed patience throughout the whole process and were all so kind. Shelby in finance was the best! She made going through the paperwork a breeze and was so much fun to work with! If you are looking for a new car, give Cadillac of Bellevue a chance, you will not regret it!

Je
Review №22

The dealership and sales team made our vehicle buying experience the best we have ever had. The Honest, professional, low pressure & no B.S. approach to customer service was refreshing. They earned my business & I highly recommend others to give Bellevue Cadillac a try before you buy

Re
Review №23

Amazing service from the first email to delivery and beyond. I am from a small town on the coast and didn’t want to drive to the city to buy a car. Rebecca Fintak not only helped me get a great deal, but she delivered the car herself. She went through all the details about the car and took her time with everything. I would highly recommend her when you are looking for your next car.

Do
Review №24

Highly Recommend Cadillac of Bellevue. The new dealership is amazing. Almost as amazing as the staff. Lancer and Ian were phenomenal to work with. Knowledgeable and very accommodating. Helped my wife find her dream XT6 sport. From start to finish they are top notch. Cant say enough about the customer service and commitment to excellence.Well worth the time and drive. We will be back again for the next vehicle!

Da
Review №25

Ian McMurren was awesome in our buying experience of a Cadillac XT6! We would so buy from him again. Thank you for everything, Ian!

Pa
Review №26

Very warm and friendly sales staff, with no high pressure sales pitch.

Sh
Review №27

Young was very patient with me as I looked at all the options in the model I wanted and even showed me other models at my request to help me compare all my choices. He let me get in multiple vehicles, take a test drive and didn’t pressure or rush me. It was a very nice experience, different from other dealerships I’ve dealt with in the past.

Ha
Review №28

I went to this dealership to look and see, but decided to stay because of AJ. His excellent service was the reason I had business at this place. AJ was nice and professional, but even more important is that he really put a lot of effort to find me my dream car. He found me exactly what I had described to him. I will definitely refer all my friends and family to AJ for their car needs.

Ch
Review №29

Great staff! Great vehicles and great experience. Casey (sales), Conner (sales), Brandon (financing) and Nick (manager) were wonderful. Patient and knowledgeable without any pressure. This was a pleasant auto purchasing experience. Buy a Cadillac and do it from these guys.

Be
Review №30

Love there customer service.I trust them about what services my car needs. There Mechanic has always been honest with me about what my needs are for my vehicle I trust him. And I thank Cadillac for their service

mc
Review №31

Yes these are photos of a Jaguar. The staff was very friendly and nice. Even though I couldnt test drive the car without a credit check and proof of funds I still had a good time.

Ke
Review №32

We recently decided that it was time to start looking at a new vehicle. The decision to go to Bellevue was based off my husbands loyalty to Howard Holt in the Service Department who has provided him excellent service and assistance for the past several years with his other Cadillac. The car of interest- CTS5 Sport was in stock at Bellevue so we made an appointment.We originally had an appointment booked with someone else and ended up having our appointment with Ian, who I am most pleased to write this review about. There are two things that can describe the entire experience with Ian: genuine and comfortable.From first greeting throughout the entire experience Ian provided one of the best car sales experiences I have ever had. He took wonderful care of us. He went above and beyond in each area of the process and his customer service and attention to detail was exceptional.The test drive was extremely comfortable, like driving with a friend. The time that he took to listen to our needs and wants during the process of financing versus leasing, price negotation for the new vehicle and trade in for the other car was smooth. He was never once pushy about it. I thoroughly enjoyed chatting with him in the wait periods from the decision to move forward with the vehicle through contract draw ups, servicing the car etc. The contract process was also very smooth and easy with Diego. Everything was explained well to us from both gentlemen and they answered any questions that arised thoughtfully.When the car was ready he took additional time to go over all of the features of the car and made sure that everything was set up to our needs. The 4 hours that we spent there did not seem as long as it was thanks to the experience that we had with Ian.I would highly recommend Ian and Cadillac of Bellevue to anyone!

Ju
Review №33

David (Sales manager), Jad and Andrew (Finance) were very accommodating and patience with me. I test drove a bunch of different Cadillacs and finally picked the perfect color and model. Thank you David for being so nice and knowledgeable!!! My ride is super sweet!

Ma
Review №34

I got my first car here with james lynch. he helped us pick out the perfect car for me and he was so nice. i highly recommended going to this dealership

Ta
Review №35

Our experience at Cadillac of Bellevue was like no other. Kristopher Guevara was amazing and worked with us to get a price we felt was fair. The signing process was fast and easy. Thanks again Kris!!!

Je
Review №36

Ali was very helpful! I drove all the way from Oregon because of our conversation.Noland was also great to work with and helped with our questions.Amazing experience!

アイ
Review №37

Steave is great dealer and Im satisfied with XT5!!!thanks!

Sa
Review №38

Steve is a very knowledgeable sales person and he gave us a huge discount! Go see him!

As
Review №39

I highly recommend this dealership, James lynch was very helpful and made sure we were taken care. My sister got her first car and they made the process very easy and understandable, thank you Cadillac of Bellevue for finding her the right car.

Wi
Review №40

The whole team at Cadillac of Bellevue from Nate and Ian in sales at the front of the building to Gabe and the other guys in the Service Department deliver a first class experience.

Je
Review №41

I would like to start by thanking Lancer and his impeccable customer service. Hes not only an outstanding manager but a genuine person. His vibe is something that you dont come across daily and that is a gift. He truly cares and his team is just the same. Their business is thriving because of who they are, not soley because of what they are selling. Our purchase was seamless and we couldnt be happier. Thank you Lancer and team for an incredible experience. We are now the proud owners of a BEAUTIFUL XT6 Sport and we would gladly do it all over again. A big thanks from the Dye family.-Chris, Jess, and Blakely Dye

Vi
Review №42

Best Car buying experience ever. I Want to give a big thanks too Noland, David, Rick for making this happen fast and easy with no pressure.

Ro
Review №43

Lancer and his team took care of my concerns during and after the purchase of my first Cadillac. They were quick to respond to text messages and phone calls which made communication seem less. Lancer and his team also didn’t hesitate to help me with a concern of mine after my purchase when they easily could’ve done otherwise. They took care of me, the customer, from the time I stepped into their dealership to about yesterday. And it’s been about 3 weeks since I bought the car and they still followed through with helping me out.I can’t say enough good things about Cadillac of Bellevue, from start to finish they’ll be there!

As
Review №44

The customer service was exceptional and we received excellent service & care from all staff members. Our sales rep Ian McMurren took wonderful care of us, and went above and beyond to make sure all of our questions were answered. Ian was very knowledgeable on the new XT5 we moved forward with leasing, and we’re very grateful for his help through the entire process. I would highly recommend Ian & Cadillac of Bellevue to our friends & family.

Be
Review №45

Got a great deal on a 2021 Cadillac XT5 Premium Luxury with Platinum package. They treated me with respect. The new dealership in Bellevue looks beautiful and luxurious. What a Cadillac dealership should look like to be honest.Took some negotiation to get the right deal though. Thats why I am not giving them 5 stars. However, I emphasize that they treated me with respect and I love the car. Therefore, I would like to say: Thank you Cadillac of Bellevue.

La
Review №46

Great car buying experience. We worked with Young and he was very professional and helpful. They worked with us to get a good deal. Very honest and trustworthy. They go above and beyond to make you feel comfortable. We have come here for Service as well as well. Gabe has always been kind and helped us with any car repairs or questions we had. I highly recommend working with Cadillac of Bellevue and their amazing team

Ja
Review №47

I am 18 and I got my first car here todayyyy I forgot the guys name who helped but I got a purple Hyundai Sonata and I love it :))

gi
Review №48

Ali and IanWant to say if you every need a car these 2 are the BEST . They were very patient with me. I cant say enough about these guys and the Dealship. Its worth the Drive and time.Thanks Again guysGina

Ka
Review №49

Couldnt be happier with our experience at Cadillac Bellevue. The sales guys stayed late for my boyfriend and I and they were so easy to work with. Wonderful team, easy going and wed do it again without hesitation. Not to mention the amazing new building!!

Ha
Review №50

Waited way to long for the car, the car was not really properly cleaned - very sloppy cleaning job - teenagers could have done a better job.

Se
Review №51

Zach and Ali were awesome! Easiest buying experience I have ever had. Thank you.

Sq
Review №52

Ian McMurren was a super helpful salesperson and a nice guy. He will take the time to to show a bunch of vehicles and get to the right one. The new dealership sure is nice and I learned a lot about Cadillac that I didnt know. Highly recommended.

sa
Review №53

Anh and Ali were both so very helpful. They made purchasing our Cadillac XT-6 a great experience. Definitely recommend coming to Cadillac of Bellevue!

Be
Review №54

My experience at Cadillac of Bellevue was exceptional. The entire staff was engaging, professional and very easy to work with. If you are looking for a new Cadillac, Bellevue is the place to go. The new dealership is breathtaking!

Kr
Review №55

Ali and Anh made my wife and i’s buying experience the best we have ever had. This was our first luxury car and they definitely made us feel like it.

Ja
Review №56

Lancer Supasatit made our experience at Cadillac extremely positive. He is the pre owned vehicle manager at the Bellevue location.My wife and I were treated with the highest respect, customer service, and genuine care. Lancer truly made our experience extraordinary and what it was. So grateful for the opportunity to work with Lancer. Can not recommend him high enough.Excited to be a loyal Cadillac owner moving forward. Thank you Cadillac of Bellevue and thank you Lancer for the highest professionalism and care you provided.

sa
Review №57

Ali was very helpful with the purchase of my car!I came in and asked for him because of all the other good reviews and I can see why.Top notch service!Highly recommend him. :)

No
Review №58

Cant say enough good things about the folks in sales at Cadillac of Bellevue. Zach, Ali, Nate the manager and Andrew in Finance all stayed way later than normal to help me close on a great rig. Zach went so far out of his way to get me what I needed and make sure I was taken care of. 10/10 would do it again. Thanks guys!

Ra
Review №59

Our experience at Cadillac of Bellevue was Top Notch from the time we walked in until the process was complete. The crew was great! Our Sales Agent David P. was phenomenal! Real stand up dude, who didnt pressure us in any way. Matter of fact he let me use his phone to watch the playoff football game that was on. His Sales Mgr. Jad actually listened to our special requests, and we ended the buying process with the feeling that they actually compromised with us and bent a bit on their end, which made us happy with our purchase.The Finance Mgr Andrew W. was chill and cordial which helped to make the tedious stage of paper signing not so painful.My lady mentioned in her post that we had a battery issue not even a month after having the vehicle. I contacted the the store and spoke with Lancer Supasatit (Sales Mgr), another stand up guy. He was able to get his guy Tom (Shop Tech) out to my location right away with a battery replacement. Of course thats not a situation anyone wants to deal with when you purchase a vehicle with only 25k miles on it. However because of his calm demeanor and willingness to assist no matter the situation I didnt come out of that situation with a sour taste in my mouth.To the Crew at Cadi Of Bellevue, we salute you.

Ma
Review №60

Just purchased our first Cadillac XT5 from Kristopher Guevara and Lancer.Kristopher has been so accommodating, always returns calls right away and he made it an overall great experience. Thanks Kris!!

Sh
Review №61

In choosing a dealer to work with in upgrading to an Escalade Platinum, I couldnt be happier than working with Ahn & Colton of Cadillac of Bellevue. My needs were specific and they made a great deal. I couldnt be happier. Now lets talk about service after the sale. Excellent! Ahn & Colton made me feel very special and that my needs are their top concern. Be sure to ask for Ahn & Colton on your next purchase!

Da
Review №62

They only care about their profit. They are the most expensive dealership. Will never recommend this dealership to anyone!!!

be
Review №63

I recommend the Cadillac of Bellevue dealerships, they have excellent customer service, Kristopher Guevara answered all our questions and explained in detail everything related to the vehicle of my dreams XT5

Se
Review №64

Ali did an amazing job from start to finish! He helped me get into an amazing CT5-V and I couldn’t be happier. Nate and Andrew did an amazing job as well. Thanks to the entire staff at Cadillac of Bellevue

Br
Review №65

Spent part of the day working with Ali at Cadillac of Bellevue today. It was a wonderful experience and Ali helped us find a car that wasn’t on our original list. Ali was very helpful and straight forward. Felt more like hanging out with a friend than being sold a car. Made for a great afternoon and ended up with the purchase of a great car.

al
Review №66

Jenna is phenomenal. She worked out a great deal and was incredible to work with. Thank you to the entire team for great deal!

Da
Review №67

My dad and I recently came in to purchase an XT4 Sport for my mom. Let me tell you, this was the smoothest, least stressful process we’ve had in buying a car. The whole team was beyond kind and outstandingly professional, more specifically Colton (internet sales) and Diego (financing). Colton had everything ready for us the moment we stepped onto the lot. We started the buying process online and decided to pickup in person. The moment we got on the lot, Colton had the XT4 all ready for a test drive. With Diego, he made the financing process simple and easy. He didn’t pressure us into any services but provided all the details on what he thought would benefit us most. This is what sales should be like. The entire buying process took a little longer than we had expected however it was well worth it. While we were waiting for the car to get detailed and financing to be ready, we were kindly checked on by multiple associates making sure we were taken care of. Some may say that is a bit pushy, but we appreciated the gesture and didn’t feel any ill will from it. We will definitely be coming back when we buy our next vehicle.

Ka
Review №68

Shout out to Kris Guevera for outstanding service!!! The most painless purchase of a vehicle ever!Thanks Kris

Sa
Review №69

Ali is an awesome salesman! Very helpful and knowledgeable. Thanks Ali!

Ka
Review №70

Nate and Ali were great! We had the easiest car buying experience. We would recommend Cadillac of Bellevue to anyone looking for a trustworthy car dealership!

Ma
Review №71

Amazing. Everything was smooth and transparent. Best car buying experience so far. I highly recommend Cadillac of Bellevue. To family and friends...

Sw
Review №72

I was disappointed to see many people in the dealership were not adhering to COVID requirements. I saw at least 10 staff NOT wearing masks. People sitting and watching TV with no masks. It was just not acceptable.Ali was very nice to work with and tried to get us a good deal. When the finance manager came over to chat, he was very rude. I asked him to get to the point of the price as wed be there for almost 2 hours and he responded Im SO sorry that we wasted SO much of your day - I actually called him out for being rude. Needless to say I would not buy a car from him so will be looking elsewhere. However, like I said before Ali was nice and helpful to work with -- to bad he was just the middle man or else we might have been able to get a deal done!EDIT After response from Owner: I am sorry but no, the majority of your sales staff did NOT have a mask on or they were wearing them improperly. When I expressed concern about this they didnt ask guests or staff to put their masks on but they escorted us to a different area of the store and brought a table over so we could sit.

Ch
Review №73

I highly recommend Cadillac of Bellevue to anyone looking for a new vehicle. I especially recommend Ali Chaudhry & David Polanco, you guys are rock stars!! I received excellent customer service from both these guys from start to finish. And a big shot out to Nate and the finance department...thank you!When I took posession of my new 2021 CT5V this morning; David went over all of the bells and whistles with me and answered all my questions.I was struck by how smooth the transaction was and was impressed with how helpful Ali was with the purchase. I would buy at Cadillac of Bellevue again. There were no surprises. You can trust what they say, and Ali & David are the salesman you want!Thank you!!!

Ch
Review №74

From the moment I was scrolling on the website, I entered my information and was soon called by Rick, Internet Sales Manager. Rick was absolutely amazing to work with. Listened to my wants. My needs. And worked hard to get me into the vehicle that I wanted!!! Everything was done via text, email and a phone call or two. Same day car was delivered to my door. Top notch experience from start to finish with finding my car to talking to Andrew in finance to solidify the deal!! Highly recommend Cadillac of Bellevue!!! A++++++++ Thank you guys so much.

Mo
Review №75

Ali was fantastic to deal with. The process was so smooth and enjoyable, and I love my car. Great value, great service and would highly recommend Ali at Cadillac of Bellevue to everyone. Every person that helped with my purchase was wonderful to deal with.

Be
Review №76

Ali Haider went above and beyond in our purchase of a car. Attentive, delivered our car hours away and arrived on time. Very knowledgeable regarding the vehicle and options. Finance department was a pleasure to work with. Highly recommend Ali Haider and Cadillac of Bellevue!

La
Review №77

Ali was fantastic with all of his support with me and even provided extra help with all the phone technology hook up. He made my car buying experience a very positive one. Thank you Ali.Lauren Russell

Ro
Review №78

Super friendly staff. We went in to test drive a ct6. They had us on the road quickly. Very comfortable. Super impressed. Other dealerships we visited were pushy but not these guys. They were very respectful and polite. Great experience.

Ma
Review №79

From the moment we got to the dealership it was an enjoyable experience. Ian was knowledgeable and listened to our needs. Showed us exactly what we wanted and made buying a new vehicle a pleasant experience. We highly recommend Ian and Nick at Cadillac of Bellevue. We truly felt appreciated and love our new vehicle! -BMOTO

So
Review №80

I had a very good purchasing experience with Cadillac of Bellevue. We traded in our 2012 Escalade ESV for a brand new 2019 Escalade ESV, the car is so nice with the latest technology. I really like the adaptive cruise control, we take long road trips and being able to just set at a certain speed and not to have to adjust the cruise control constantly is a bless. The salesperson, Jason Liu, went so far to do a second delivery at our house, explaining all the features to our daughter. Wed recommend buying cars from this dealership and Jason Liu

No
Review №81

Ali did a wonderful job for my xt6.Great experience buying my vehicle and getting it ready on time.Best salesman ever!!

Ca
Review №82

Came to look for a car at the Cadillac dealer and ALI was very helpful. He made sure we were well taken care and was very polite and very friendly. I will definitely recommend him to my friends and family. Thanks Ali 🙂

ta
Review №83

Zac and Ali did a great job making the process easy! Because of these two. We left with a brand new SUV!

Li
Review №84

If youre in the car buying process, I would highly recommend visiting Gus and Peter at Cadillac / Chevrolet of Bellevue. My husband and I had the ultimate car buying experience. They were professional and yet down to earth with a great sense of humor. They certainly went above and beyond our expectations. Keep up the great work!

Is
Review №85

Zach and his manager Ali were amazing to work with for my XT6 purchase. Highly recommend them!!

Ke
Review №86

We had a great experience with Cadillac of Bellevue from the moment we walked in the door. Jason, our salesman, made us very comfortable and never pressured us. He worked hard to make the deal come together and has followed up with us after our purchase to make sure we were completely satisfied with our Cadillac. The entire staff was very professional. It was a wonderful experience and I couldn’t be happier. I would recommend Bellevue Cadillac to anyone.

Je
Review №87

Ali made my car shopping experience so much more pleasurable than I thought it would be.Highly recommend him :)

Ve
Review №88

We bought a Cadillac Escalade from Cadillac of Bellevue and all the associates at that location are very friendly and helpful. To name a few, Keith and Aj are both wondering people who has helped us through the process. Great place to look for Cadillac Vehicles.

Ra
Review №89

Took 3 hours for an oil change.They at least washed the outside of the car but they missed a few spots on a black car 🤦‍♂️Clean place and nice people though

An
Review №90

I bought a 2018 GMC Yukon from AJ and I have to say I was super impressed with the service I got. I had to bring my kids in with me and they were very accommodating and making sure we were all taken care of. I brought my vehicle in for a small service and AJ and Lancer were very helpful with getting it taken care of. The experience I got from the purchase to the service was exceptional. Could’ve have asked for a better experience.

Mi
Review №91

Service department is always good

Hu
Review №92

Ali haider did a great job for the XT4 purchase!He stayed late till 10:00 pm on a Saturday night!!Highly recommend him :)

Dr
Review №93

Best service I have ever had! I am a healthcare provider and due to Covid-19, I am working extra hours and days. My car was overdue for maintenance but I was unsure how I was going to get this done. Cadillac of Bellevue picked up my car, serviced it, then returned it to my office. This was incredibly helpful. I am very appreciative of their level of customer service.

Li
Review №94

Ali worked hard for us! We appreciate his courtesy and patience.Finance did not have good COVID space to finish up our paperwork. A small enclosed office is not safe these days! Dealership needs to fix that!Overall, because if Ali!, I will be back for my next Escalade when the electrics arrive!Peace and Love

Le
Review №95

Jazmyne was the greatest person ever! She helped me get the car I wanted she even showed me how to drive manual, how cool! I was really vibing with her. That was something amazing she did.It took me quite a long time for me to decide which car i wanted (it was weeks lol ) and Jazmyne was really there for me, she went that extra mile. I appreciated all those things she did for me.Ok unfortunately there is negative feed back for the dealer other wise it wouldve been a 5 star. The Finance Department did do a bad job, there was some issues with pricing and registering the vehicle. Bad for that department:( (everything got squared out at the end thoe).But with Jazmynes outstanding job, I would definitely shop in the future for any other car.Thanks Jazmyne! Keep up the great Vibe:)

Ka
Review №96

Ali was very kind and helpful. He worked hard for this sale, working many hours and helping me make the right decision for my new car.

Jo
Review №97

We had a great experience with Cadillac of Bellevue from beginning to end. We ordered a vehicle during the strike and they made sure the car was delivered exactly as ordered. AJ was extremely helpful and thorough throughout the process. All of our questions were answered with strong transparency. They went above and beyond during the financing discussions to ensure our satisfaction was upheld. Would highly recommend purchasing from Cadillac of Bellevue.

Je
Review №98

Ali was wonderful salesperson. I will definitely want him as my salesperson again.

ta
Review №99

Ian was great to work with. He was super friendly and very thorough. We never felt rushed or pressured and he was more than happy to explain every feature and point out differences between all the models. He also took time to make sure were comfortable as we waited to meet with finance. Our finance person Lina was also an absolute pleasure to work with. This was a stupendous car buying experience all around, I am very happy and would recommend Bellevue Cadillac to anyone.

Si
Review №100

While searching for a new Cadillac to purchase I landed on the Cadillac of Bellevue, Washington website. I filled out their form requesting information on a vehicle and immediately after submitting the request my phone rang. It was Ian Mcmurren offering assistance. From the first introduction until every question I had was answered, Ian went out of his way to assist me. He is a friendly, courteous, knowledgeable and very patient individual that makes you feel at ease with absolutely no pressure. I worked with Ian for three days and he dedicated his personal time even after hours to contact me and making sure I was informed and satisfied. Ian is the sales representative you want to be on your side when making a purchase. I highly recommend him. In addition and to complete this professional customer oriented team just talk to Sales Managers Jeff McDonald and Steve Liebetrau. These guys team up to the point of bending the rules to ensure you get the best deals possible. Thank you folks at Cadillac of Bellevue for all you do to help your customers.Check em Out!

Information
64 Photos
100 Comments
4.7 Rating
  • Address:600 116th Ave NE, Bellevue, WA 98004, United States
  • Site:http://cadillacofbellevue.com/
  • Phone:+1 866-971-3359
Categories
  • Cadillac dealer
  • Auto body parts supplier
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:7:30AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:10AM–7PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Offerings
  • Oil change:Yes
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