Less then stellar service visit. Horrible un-empathetic assistant service manager. Had my 2017 Tacoma timing chain cover resealed under power train warranty. $3500 out of pocket job. Got truck back next day i noticed all the (pictures) wrong or broken on my truck. Took it back they did fix everything and i asked the faulty techs team lead or shop foreman to look it over with him was there for 2 hours for this. service manger did apologize 1-2 times nothing from service writer or technician. service manager offered my nothing was just going to send me on my way i ask him for something for my time, he said oh yeah oil change i declined since they just did one and i had oil bought waiting at home. Next day he gives me $50 parts credit after thinking about it2-3 days after this i get further under truck monitor to make sure timing cover or anything else is leaking stuff happens. I notice a broken bolt on my oil pan which is part of that job. Bring it in at 315pm one day after they said over phone yeah bring it in well look at it. get there they dont have time that day. reschedule bring back another day for drop off and loaner. Pick up next day and same thing no apologies and no offer of anything i ask again for something for my lost time and gas and lying about the bolt. He says yeah we just filled your tank i said i filled it day before coming here so thats like $4-7 dollars. He walked away will smirking and said i think weve done enough for you already Biggest slime ball Ive ever dealt with.Dont not have your car served here do not by a vehicle from here. if you have had your car here recently look it over or have another dealer or ToyoTechs here in Omaha for Piece of mind.They can have the $50 back for manager or tech retraining. HORRIBLEI did try to call main service manager Trent back, no return call.Nothing from their customer relations manager Sara either after filing a complaint with Toyota corporate to document this.

Not a plesant experience with this dealership. Had several rude people and would not recommend them to anyone.

Horrible service. Can’t do there job

Took my RAV4 in for maintenance. They provided a detailed report and texted me when they were done.

Service shop did a good job on our Tacoma. However, the service rep was unmasked and had to be asked repeatedly to put on a mask before explaining our servicing/returning our keys. An expression of concern was met with indifference. Sarpy County has no mask mandate, but the current rate of COVID-19 is high. Wearing a mask for your customers protection-and your own-is a good business practice. We will probably look for another service provider. We cant make you wear a mask, but we can spend our money somewhere else.