The service was great, but dont make an appointment in the morning. I sat in line for a half hour before my vehicle made it inside. They should have a pre-writer and another porter to expedite the back up in the morning. This has happened more than once. Other than that, it was a friendly atmosphere.

Just started going here Ill tell u later on serviceClean and pleasant

We buy and lease all of our cars from Rob his staff is amazing! Always a great place to do business.When you go in ask for Paul and or CoryAs always think you for making the car buying process so easy.

Awesome awesome selection of car makers and friendly helpful staff!! Fully recommended 💯👌🏼👏🏼

I took my car there for service, they were just outstanding.Thank you Patrick Ziemax, for your outstanding expertise for helping service my car correctly. Maurice Dukes

We were not told the truth and we took a hour to drive up and back home we will never buy off a dealership just out for a buck I dont trust them at all.

Brought my truck from there told them something was wrong with it theyre going to tell me all theres nothing wrong with it thats the way its supposed to act so I take it back they send me to Chrysler Jeep and they were telling me Oh theres nothing wrong with it thats the way its supposed to sound and act and all of that next thing you know there is a recall about the transmission so now I got to take it back until they fix it or give me a new truck

Very professional, honest, great customer service, Mr. Sumpter is excellent to work with very direct, honest and respectful, will work with you

Their only concern is to make a sale. I had planned on purchasing a vehicle through Ganley auto and I had placed a large cash deposit down. Unfortunately there were unforeseen life changes that altered my abilities to move forward with the purchase. There were no automatic returns of my deposit on my card. I have had to make the attempts to contact them on the need for MY money back. Here I am weeks later still haven’t received my cash deposit back. I have made several attempts to contact still no outcome. Be careful working with Ganley auto they have no concern for the individuals they deal with only the money they are after. They are thief’s. Very disappointing.

Excellent and virtuous products, services and workers.

Wonderful people very nice. And they break it down for you.

They told me what I needed to hear they were honest and I like that

This was my first time being there, but I knew I was in the right place. The took care of the nail in my tire with ease. I was in and out in about 30 minutes.

Staff was friendly and knowledgeable. I had sticker shock. I did not purchase the product.

Sticker Shock on the 2021 Chrysler 300 but the sales staff is courteous and knowledgeable.

Never will I go there again

We do a lot of there manfoi cat on lot of there couston car

They all ways do a good work

Very satisfied with the services department. Thanks for a good job.

Great service and positive outcome.

This was the worst place I ever been forced to purchase a truck!! I havent had my car 5 day when I started experiencing electrical problems. The one week after that the taillights went out. The truck reset itself and change the talk back settings to French, and yet the wanted me to deal with this problem for 30+ days before they were willing to address the issues, and they refused to offer a rental while the repairs were being made! SMH!!! Some people just dont have your best interests at heart!!! NEVER SHOP HERE!!! GO WHERE PEOPLE VALUE YOU AS A CUSTOMER AND WANTS YOU TO COME BACK AND TELL A FRIEND!!

Great service

Ganley YO YO sold me a car that had nothing but problems, motor blew while I still had a high interest rate loan. They got a judgment against me for more than I ever paid for the car! These guys are con artists!

Great buying experience!!!

Initially I rated them high but when I went back to buy a truck they werent willing to deal and were argumentative. Went to Amherst and got a truck with more options at a better price the next day.

The people are great

The sales side is wonderful. It is just the service area that needs help. Maybe things will be different since I am retired and I can stay for service and take their BS. No need for a loaner. Now everyone is happy.

Best service ever 💙 covid-19 safe!! In-laws got a 2020 Jeep renegade latitude for great price and service

Had an issue with my vehicle shacking while driving. They made me feel like my issue would be handled quickly and then delivered. They quickly diagnosed and fixed my issue with an hour with no appointment. I will be going back there in the future.

Great service, listened to my concerns, struck a fair deal and was able to work with me with financing.

Good

The service was good.

First of all. I came to get inspection then theyre going to come around and tell me that me and my driving license and insurance card theyre going to rent me a car I asked for what. For the piece thats on recall and its going to be at least four to six weeks before I come. Then it said they might can take it off another car. Then they came back around and said that theyre going to give me my card and want to call me when the police come in. I came in for a check-up inspection the oil light was on the windshield fluid was on. Then they going to tell me that I need $2,000 a work on a brand new car just got less than a year ago. Guess what they already had that car parked outside waiting for me cuz I did tell him to give me my car back. They KNEW I wasnt going for that scam. A brand new car less than a year when a car note an insurance and they going to tell me I need $2,000 worth of work on a brand new car. They told me its going to cost $100 just to put a tire on the car.YEAHH. Im going some where else for business...

Before you buy a used car from them read this:1) you have to insist on giving you the service inspection report of the car. If they do not provide you, trust me you do NOT want to end up paying repairs after you make a deal. Do NOT let them fool you like it happened to me.2) when making the deal, even if you saw that the salesman has 2 car keys, make sure that these 2 keys belong to the car that youre buying or else you will here invalid excuses from John3) Whatever repairs the car needs, get the price of each part from the dealership and deduct that from the price, do NOT take the salesman word on that. I trusted Matt but apparently I shouldnt have done such a mistake. They will underestimate the price of any parts that needs to be fixed 60% less than its original price .4) Do ask for price before tax totally separate from sales tax and other fees. They can easily manipulate you with the number.Last, John the invalid excuse that you gave me about you not being able to afford financial and manpower wise to control the keys of each car, is such an unprofessional statement from a manager whos supposed to manage the process and not only making the pennies.I am totally disappointed with the car I bought from them. Paid almost 1k of repairs and counting....

The gentleman that I work with was very good. He did not try to sell me on features that I did not want or need. They were very accommodating and friendly. I would go back to them again.

Wonderful..Todd was awesome..great customer service

Love it

Tim provided excellent service at Ganley Subaru service department. Will certainly be taking the Subaru there in the future.

Oil changes are the worst ever here. Fast lanes will have you waiting 3-4 hours tops. But getting my car serviced with a appointment went very well. They told me everything I needed done. Did the work in a timely and professional matter. Happy with my car service.

All the employees looked like they truly cared about what they were doing and worked with haste. Very nice building(s) with easy to navigate layout. Would highly recommend.

They always take great care of me and my Jetta

Poor communication skills. Car was in for 2-1/2 weeks, and with the exception of giving me an estimate, it was almost impossible for anyone to return a phone call. After paying a $3,000+ repair bill, the check engine light came on less than 5 minutes after leaving the dealership.

Would give a zero if possible. They do not care about their Customers! Find another dealership.

Great job getting my airbags fixed for me... As for the time...they were done way ahead of time..

Great place to buy and have your car serviced there.

Everyone there is great we love our Ram Big Horn trucks, Josh was our salesman he was terrific and Joe Burke was so attentive and helpful.

Very poor VIP services li es to get you out there to get your money and then they wont put you in a car

The staff are always friendly. The wait time is moderate since I never make appointments. I keep my vehicle service at Ganley and no where else. I always get a survey by email and fill it out. This has always been my place of choice.

I have only been here a few times with different vehicles. Always good service thats informative.

Great service

Sales staff and front line staff are good. Have bought 4 or 5 cars here. The service department is lacking in retrospect. The need to catch up to the rest of the staff.

I have had several bad experiences with service and oil changes. Long wait times lost parts on my car then they wanted to charge me for a cover they lost. I would not recommend anyone take their car here for repairs..

Service group wanted to make sure everything worked right. Took time to get it done immediately. nice people

Awesome 0 down 2018 my name is Chelsea Jackson and everyone should totally go there. But only go to Greg cause he the awesomeness person ever in the world.

Very very good

Took my Ram truck for service appointment in and out within an hour. Service tech Bob E. Did a great job he was thorough and fast.

I just love DODGE cars

Ganley Dodge is the place I go they awesome service is great I never had any problem and my sales guy is awesome always with a smile the whole staff Ganley Dodge on Broadway

The service department did a great job..

Went for a oil change and the wait wasnt long. Very nice people.

Did the job on my tire

I was having trouble with myCar engine light came on. They fixed it. Very good.

Service and the wait area was good

Went looking for a new vehicle. No one around to help. Ended up going to Fred Martin Superstore and recieved awesome service from Josh M. and bought a new vehicle.

I bought my car in 2017 and been treated like a number ever since. The lady in service had a nasty attitude with me about my recall. Called me a liar on the phone, then said she was mistaken and made me an appointment. Never got an apology. Then someone called me after to say that they were disappointed by the way I was treated and would have someone higher up follow up with me. Again never got a call back. Also never recieved my 25 dollar gift Visa for buying my car. Got told that it was being handled. Year and several months later, still no gift card.

Howard is not a good salesman.Dude, how dare you.First my card gets ran for $3000 instead of $1000, then the guy calls my wifes cell phone to debate the review I left here on Google!

Always helpful, and just a great place to do business.

Staff is always warm, friendly, and professional

Great service

Nice place to shop for cars

Nice and pleasant customer service front and back of the house

Best customer service you can find

I love Ganley!!! Excellent service and great people❤

Horrible experience every time I use the service department. Slow service. Lots of empty promises.

Howard Walker is the best!! Whenever I take my car for work or maintenance done I always make sure I stop by and see him

Friendly staff

The service dept has improved

The staff was helpful and friendly.

Great salesman great customer service

Excellent dealership, superior service.

Last experience was horrible. Mike in service is a crab ass. Their computer wasnt capable of reading my ODB codes, took car elsewhere. DONT GO THERE

One of the largest dealers in the area

Quick and friendly service!

Richard in the service department is awesome

Took my husband car for a oil change.

Josh was extremely helpful

Great group of people

Great customer service

Great selection of inventory!

Great service

Awesome guys

Need more money for my trade

Great place

Friendly, professional, and great assistance

Great place

Everyone is very friendly and they get you taken care of as soon as possible.

Love this place

Great place

Good work

What is the purpose of making a appointment and it takes forever for your car to go in for service🤷🏽‍♂️