I walked in unannounced and was immediately greeted by the facility manager. Introductions were made and I expressed my desire to rent a storage space. Tyler was happy to assist me. He asked me some questions about what I would be storing there and that let him know if an approximate space size to suggest for me. We went and looked at it and while it might be right, it will work. We then went back to do the paperwork which was very easy to do. He walked me through it quickly and then I paid and left. The space is ready for me to begin moving stuff in right away!! It was a little more expensive than I had hoped but will be well worth it in the long run. Overall it was a great experience. Thank you Tyler!!
I needed a storage space short notice due to a leak in my neighbors apartment. They got me signed up quickly and in such a way I knew what to do. They also have boxes for moving and storage which roved very helpful.They were very helpful in canceling my subscription and getting me signed out once repairs had been made.All in all great customer service and service in general.
The online process was easy! With one call & a couple E-sign docs, I had access 3 days before my reservation request date. Great service & a up beat personality from my call. Thank You 🙂
Low pressure sales, good promotion, and a VERY easy and digital lease/transaction process. I’m pleased how close and convenient it is to my home. Seems very secure, clean, and perfect for my short-term storage needs. ✅✅✅
I was super happy with the online process as it was a Sunday and I urgently needed storage and I was worried that it was going to be a hassle with the office closed and all. It was actually very smooth and all wrapped up within 10 min or so. Tyler even reached out to make sure it all went well. Thanks guys!
Great customer service! I was able to handle everything over the phone, signed documents electronically, and contactless access to the unit! Honest about pricing, and made sure the unit best fit my needs.
My experience with Extra Space Storage on Murray and Scholls was fantastic. They were easy to work with, professional and super responsive. I highly recommend them for your storage needs.
Tyle was great with responding to my requests and his assistance with my storage closing. I would be more than happy to go back in the event I need another storage space.
Staff is friendly, and informative. Carefully walked me through the process to get signed up.
Staff was very friendly and attentive. Highly recommend them for your storage needs.
My guy T-money was easy to work with and very helpful; always. Even coming through with the text messages! Moving again in 6 months so see you soon! Lol
Tyler the manager at the Beaverton location is amazing. He was patient with all my questions and my call backs as I navigated a quick necessary move if items to storage. The unit was super clean and ready for my move and the provided lock was excellent. I would take a lateen as the units themselves were quite dark but the corridors were well lit. Tyler is the best!!!!
It was super easy to rent the storage unit online. Took minutes. Clean facility. Great experience!
Nice storage place. A little pricey if you ask me. But all my stuff are safe. I wish it was half the price 😕...😁
Great experience all around, easy to secure a unit online, make payments, clean units, and the staff is super receptive and accommodating.
Very helpful staff- Tyler, the store manager, personally called me after I had set up a unit over the phone with the corporate team. I got a free month as well, and the units are very secure. No contracts, and I had a storage unit within a few hours.
Very Kind and wonderful staff and always a clean safe facility.
Was looking for a storage place to store my stuff and came across Extra Space and it’s been a very nice experience renting my unit from them. The manager Tyler is the nicest guy you’ll meet and goes over and beyond for his customers. Highly recommend looking at this place to store your stuff at.
Renting onine was smooth and easy. Everything is explained clearly.
Way over price self loathing unit. 450 for a single unit staying relevant to market call 5 others for 200. DO NOT USE!
Very friendly and super easy to do everything with their online services. My favorite part is that they have little carts for you to put your things on to take them to your unit which made it very convenient for me. Save me from having to go back to my car all the time.
Easy setup to get my unit and even easier when I canceled my contract, Tyler was a nice guy and extremely helpful. Highly recommended!
Taylor is awesome, very willing to help with any needs, and very understanding as well, Very Happy that I have my life things safe :) Thanks Taylor for your patients !!!!!
The storage unit size I wanted was available the day I called.I arranged the rental in 1 easy phone call.They provided me with a lock so I didn’t have to go buy one.Security seemed good, and access was easy.They had a furniture dolly in the storeroom building for me to use shlepping my stuff from the car.Building manager was very responsive to my calls/questions.When I no longer needed the storage unit, I moved my stuff out & canceled my rental with 1 phone call. Great, no-contact move-in & move-out.Overall, a great experience. Thank you!!
Love storing my stuff here, but there’s a few downsides....1. there is no light in my unit. It’s VERY dark and hard to see. Super inconvenient2. The turns in the halls are pretty tight if you have large furniture pieces.3. Noise echos SO much that it’s hard to hear when there are tons of other people in the building (which happens on weekends often)Otherwise I like it.
Tyler, the manager, was very nice and helpful! He made the whole process very fast and easy!
Great storage place. Clean and safe. Super easy to rent and the staff is great for anything you need.
Worked with Tyler to reserve and book our storage unit. He was super quick to assist and got us situated for our move. One less thing to worry about.
Super fast and easy, guy at the front was very friendly and helpful. Very clean, safe and good area. Highly recommend.
Very convenient, clean, easily accessible, responsive staff.
Clean property friendly staff used covid safety measures.
My experience with Tyler was outstanding! He helped me first rent a space, advise me as to which space to rent, and cancel one that was not right for me. I am very appreciative!
Extras Space Storage was super easy to get signed up for and even easier to cancel when I no longer needed a unit. Very clean facility!
Interesting entrance and exit, just be mindful. The interior of the storage units are like something out of a saw movie, but store belongings just fine. You come to extra space for the extra savings, not the extra glam.Rent here, do not rent from west coast storage down the street
Not enthusiastic about the rising cost of my unit but all my stuff is safe and dry and protected. So overall Im happy.
I have had a unit here since October 2016 and have no complaints at all. The entire complex is always neat, clean and the staff have always been helpful and professional, quick to respond when I had any questions.
Outstanding service. Competitive price for a wonderful location. This isnt my first storage in my life but this is by far the best place I have rented from.
I would HIGHLY recommend this location! The storage units are very nice and the customer service is excellent! Brandon was super helpful during the process. Very happy with this choice.
Brian made the transaction so easy. He was very accommodating and helpful, listened well, and went out of his way to help get me into a unit that would meet my unique needs. I told him he was an answer to prayer!
I’m looking for a new storage unit, ESS is getting to expensive, it keeps going up. I will be out of there in another month or so, your pricing me right out of the unit
This place is managed well and it gives me peace of mind to know that my things are secure in my storage unit. Theyre great to deal with!
Honestly? THE easiest online experience I have ever had signing up for anything. Fast. Simple. Smooth. Jason followed up and helped answer the few questions I still had. Everything worked perfectly. Highly recommend.
It was amazing fast professional service. Very clean unit. Very knowledgeable.
They made it so easy to rent the space and get into it. It’s very secure also, which I like.The facility is very clean.
Fast transaction. Very accommodating Manager. Thank you, Tyler.
A nice new look to the property with new paint. The brighter green is much better lookin than the prior forest green.My Opinion (Probably need to specify this 🤦♂️)Jeff and 5 Roberts5 Guy Yard Care LLC
The gal from another storage facility who was filling in for the manager at the location I was renting was fast and courteous. I got everything I needed to fill up the unit that same day.
Clean, well maintained storage facility. Attentive and helpful office.
I recently worked with manager Brandon, who truly went out if his way to help ensure that I had exactly the right storage for my needs. The excellent customer service he provided and the location make this a great choice for storage. I highly recommend this facility.
The staff is very efficient and patient to answer questions. Expect the storage environment to be better protected
Brandon was super helpful! Great experience and was in and out in 15 minutes. Would definitely recommend!
Nicest of all the storage units I have rented. Location cant be beat and the employees are the best.
Bought 2 lockers at auction and it was the first time working with this facility. The manager made the process simple and was flexible with my schedule. Excellent experience.
I had a good experience with this storage company. Brandon was very helpful, courteous, and patience. He explained the term very well. He is a good asset to the company.
Tyler was extremely professional and was very helpful with my experience renting a storage unit. He is an asset to Extra Space Storage!
They were very nice and efficient. I got in and out . He didnt try to push me into anything. Gave me great information and everything. Thanks for the good work.
Brandon was very helpful, kind, and informative. He allowed us to view the space ahead of renting, and made sure we were fully comfortable with everything before renting. Top notch service and competitive prices!
So helpful and fast! Best rental experience
Great experience! Easy to reserve and complete contract online. Very friendly and professional and we found the space we reserved to be very clean.
Has always been a great place for moving supplies.
Jake was very informative, helpful, and concise. Once I got the phone number form the main automated system, Jake made everything easy and convenient. My locker renting experience was excellent. Even with the locker damaged once due to a sprinkler mishap. Yet the team handled the situation swiftly and professionally. I’d recommend this facility to anyone looking for professional storage rental experience. Thank you.
Jason was so friendly and helpful in helping me select a storage space. The space was clean and had an interior door that swung 180 degrees. He knew I wanted the least number of hallway turns and we found one the was pretty close to the entrance. While we’re looking at the space I chose, he asked if I needed a lock. When I said yes, he immediately took it out of his clipboard and showed me how the lock worked. I was impressed of his preparation and smooth sale!We only had one day to move all our our mom’s belongings before we took her home to our house to live with us and appreciate his efficiency in processing my paperwork.Thanks Jason!
Tyler is super helpful, made renting and ending my lease with extra space painless! Would absolutely recommend!
Not trustworthy for long term needs
Extra Space Storage is the best storage Space facility in Beaverton! The staff at this location is truly professional, knowledgeable of your needs and provisions when you need it most. Jason is top-notch and I’ll share that it was him that made up my decision to choose this facility. He has a friendly, upbeat pleasant demeanor and he’s a plethora of knowledge of space and size needs. I might add, a very clean and secure property. My experience has been wonderful “5-Stars”
Great experience with the staff and was able to secure a unit online, and finalize details quickly, easily and safely in person. Highly recommend!
They up the rent as often as possible. Thats my only complaint!
I’m so glad we went Extra Space Storage to get a storage unit! They are organized, attentive, customer oriented, friendly and the units are clean! If you have storage needs, I would recommend Extra Space Storage every time! We used them over a decade ago as well and they’re operations have proved consistent! Jason helped us and was efficient, quick and friendly! Thank you, Extra Space Storage!!
Jason was great. He called within a few minutes of reserving a spot. Everything was done over the phone. He was friendly, professional and gave me all the information needed.- Zac
It was simple to navigate the online reservation and rental of my storage. Staff was friendly and helpful when I arrived to access my storage, only minutes after finishing the online rental process!
Friendly and helpful staff.very patient too. I would rent again whenever I need to.
Excellent customer service and very organized. I could not be happier with my customer experience here.
I needed a storage unit just moved from NCThe staff was extremely helpful, kind, courteous and knowledgeable. They gave me all the options and advice and I was able to find the right cost effective unit that fit my budget. Their attention to detail helped me get in and out in less than half an hour
Tyler and Terry provided great service.
Jason talked to me on the phone, got me registered for a space, without requiring a deposit, and let me know Jake would be there to show me the spot when it was convenient for me to come in. Jake took care of me, no hidden fees, supplies are available for sale in the office, hand carts free in each building, and the whole place is clean. Auto renews so I don’t have to worry about remembering to pay, and there is no minimum commitment. When I’m ready to move they will prorate any extra time I need. Great!
Very prompt, very nice. I was in a hurry and Rob was very good about getting his side of things and legalities done quickly. Rented me the unit and I was on my way. It was a pleasure to deal with someone that was polite and truly friendly. Not just there to collect a paycheck. Thank you for the nice experience Rob!
Jason is a great person and outstanding manager. I would recommend this extra space location to anyone. Great service and good hours. Very clean storage. Extra wide roads for driving big trucks .
Friendly! Very fast and efficient. I would recommend! Prices are very affordable. Feels very much like a family run business.
Best storage experience I have ever had. Great introduction, tour, information. Facility is clean, well-lit, easy to navigate, enter and exit.Staff are fun, friendly, professional. And closing out my account was a breeze.
Perfect, clean, convenient, stress free storage system
Great place for your things. Clean easy access. Jason, the manager was extremely friendly and helpful and you won’t be disappointed with this facility.
Jake and Jason are super friendly, knowledgeable and helpful! Great experience overall and the storage facility is clean and easy to get access. Recommend this location for their staff!
We rented a storage unit for about a month. Everything went very well! To begin with, the manager Rob Lesh was friendly and helpful. He was prompt to respond to my reservation online, and helped make sure I was renting the right type of units. I also appreciated that he informed me of the best discount available which I didn’t see online. It also had a good communication system by emails, texts or phone calls. The whole place was clean and well managed. The gate and the security code gave us a sense of security. Thank you!
Top of the line management and employees. Fair pricing I appreciate Extra space storage. What makes them the best storage company, Is knowing they truly care about helping you hold on to the things you value most. Thank you Andrea and Boss man :) for great costumer service . YOU ROCK
Its fine except the price keeps going up. :(
Good experience. Very friendly.
First experience using storage during our hectic move. From the moment we stepped in the office here the girl at the desk, Stacey was so warm and friendly we immediately felt at ease. Two thumbs up, she took care of our every need and helped us get the perfect space. Over the top customer service!
My mother In law is sick and had to move in with us. So, we had to rent a storage unit for her things. It was super easy to reserve the storage unit online. Then the assistant manager called me within minutes of making the reservation.When I walked in to look at the storage unit the manager was playing my favorite radio station in the office. :) Robyn was so nice and they were very accommodating!Thank you extra space storage for making this terrible experience a lot better! :)I have one complaint about the move out. My ex got his mothers things out except for what he didnt want. I understand that legally they have a liability if they dont follow the rules. But, given my difficult situation taking care of my father and not being able to leave him alone I would have thought that they would be a bit more understanding.And I have one complaint about billing. My ex was done cleaning out the unit less than a week after the bill was paid. And I was told that they would not refund any part of the paid for month.
This is a fantastic storage facility. The service is amazing and the managers Robyn and Jerry are wonderful. They get 5 stars! The grounds are kept clean and there is access to my unit most of the day. If you are looking for midnight access, this is not the place of you. I gave this location a 4 star rating because the price is high in comparison to other facilities.
Rob was very helpful. It’s a great safe place to store your items. It’s very neat and clean.A year later... In little over a year the rent for my storage unit has increased 3 times and is now aprox. $50 more than initial value. I am now looking for alternate vendors.
It’s not often that I experience such great customer service on so many levels but it happened when I needed to find storage space on a short notice.Starting with the design of the web site, it was extremely user friendly and I really liked the demonstrations that showed how much you can fit into each unit of different sizes. That helped a lot in estimating the size I’d need. The rest of the reservation process was just as easy and user friendly.Shortly after reserving a unit online I got a phone call from Extra Space Storage and they confirmed they had the unit size I needed and that it was available immediately. I drove over and met Michelle who is one of the friendliest and knowledgeable assistant manager I’ve ever met. She got me processed and on my way so quickly.To sum this up: I am VERY satisfied and happy with my experiences. Two thumbs up and I would strongly recommend this company to anyone looking for some extra storage room.Dan. S
Stacie is AMAZING, and one of the most helpful persons we have met anywhere. We also love this facility - have rented various units of various sizes at various times, several were long term. We’ve always been treated with great friendliness, competency, and fairness. We’ve recommended this facility to other family members, and they have experienced the same friendly treatment.
Everything went smoothly with renting my storage unit. Rob helped me out with everything. I can only recommend you to go ahead and rent here.
Fastest and nicest service here - helped out after our place was destroyed by fire. Our thanks- give them a shout if you need storage that’s secure and great service!
Super great Management. We purchased on first site due to the friendly, honest, and welcoming greeting. Robyn always offers water and finds carts if your block cart is being used. Never a problem as we moved items in several different times. After shopping around at a couple of sites, this site was the best.
Checked out this location for my future storage needs and was greeted by the best customer service person ever....Stacey answered all my questioned and showed me several units to find the perfect size I will be needing when my home sells. Nice facility, older buildings but well maintained and beyond what I’d expect from customer service.
Usally nice and quiet
Jake and Jason are the best at helping with anything storage related. If they dont know, they will find out!
This storage unit has been the most professional run business that I have ever dealt with. Frank who is the main manager here has been very helpful to my questions and storage needs. I feel that the items that I have stored here are in a very safe place.
This storage facility and staff are the best ever, and I have rented at other places before. The location has easy access, the storage units are easily accessible and very clean. The staff are what really makes this place above all else as they are smart, efficient, helpful, professional, and best of all pleasant and fun. I highly recommend this storage facility.