They were all professional, courteous and knowledgeable. Told me from the time I dropped my vehicle off into the time I picked it up what was happening and stayed honest with me. I would recommend them to anyone even though I had to return my vehicle back but nothing major. I appreciate their service and professionalism.
All the 5 star reviews were correct. They did excellent repairing our car after we were hit by someone. They dealt with the other persons insurance company. Made a repair look like new and completed 2 days ahead of schedule. From desk team was excellent and kept us informed.
Had such an amazing experience here. Everyone was very professional and kind. Got everything done in a timely manner at a great price. Couldn’t have asked for anything better and will for sure be back.
Went to see about an estimate for some small cosmetic repairs and was informed that they were completely booked for a long time. I totally understand that but when I asked if I could make an appointment for whenever they had an opening (even if it was two months out) the receptionist wouldn’t even allow me to do that. Again, I understand insurance claims/repairs are “more important” but I think me being able to decide wether or not I want conduct business with them should’ve been my decision. I even asked… “so you won’t entertain it all?” She replied no. She wasn’t rude about it and I appreciate that. Facility was also clean.
Great service. Everything professional. No complaints. Kept me informed as my vehicle was being fixed. Love they took care of my rental and was pick up from there. Thanks Caliber Collision.
There may be cheaper body shops but Caliber was quick, clean and professional. Very nice waiting area. Very capable and courteous staff. Id use them again!!!
Went to the Caliber collision location in Beaufort SC, was approached by an employee named Adam Cooper. He was very knowledgeable and professional and provided information in a manner that you know the employee believes is important. He was very good at his position and redeemed my faith in humanity. Didn’t feel like I was just a number/quota. Thanks to him and Caliber Collision for the high standard they have.
Adam is great!! He keeps me updated on my repair. He was extremely nice evrn after Enterprise kept giving me the run around for a car, I had to wait a whole week after my drop off date. I highly recommend them!!! Thank you so much Adam!!!!
I shopped around the area and the prices here were the best. After my repair I honestly would have paid more due to the great service I received. I will certainly return if I need auto work again in the future.
Very customer oriented, professional, and stayed in communication with me during the whole process.
Caliber repaired Honda CRV making it look brand new. They kept us updated and completed the repair ahead of schedule. Everyone was engaging and professional. Absolutely enjoyable experience.
My car looks great, fast and friendly service.
Upon being highly recommended by a family member I took my vehicle to this shop to have accident repairs. The accident was to the passenger door and quarter panel. They are very nice to communicate with. I was assured I would have my vehicle back and be completely satisfied because the work is guaranteed. They informed me each step of the way as to the progress of repairs. After taking the vehicle back, my daughter got her sweater caught when trying to exit the passenger door after someone parked too close to us. When I looked I noticed the welding was not smooth at the joint. I also noticed that at speeds of 55+ you can hear air coming in through the door somewhere. I took it back to the shop and brought these issues to their attention. Their reply was the door was one unit and they need to see if the manufacturer would honor the warranty if they smoothed the area. They also stated they would contact the insurance company to see if they could order another door. That was back in the middle of December. It is now close to 2 months and I still have not heard from them. During this time I have since washed the vehicle and noticed other things. The passenger rear door has dust all on the inside and there are thick grease marks on the window, the frame and the lower panel. I also noticed when cleaning the front door frame the lower portion of the door is not connected. It just sort of flaps there which is probably where the air is coming from. I am disappointed because when I took it back they drove it around to the work area but I dont believe they checked all around the door or they would have noticed this problem. The fact that they didnt make sure to clean after themselves I also take issue with as my car is kept clean and the only passenger I ever have is my daughter who sits in front. I feel like the work was rushed and since I was told the door came in as one unit then why do I have some kind of dust and grease on the rear door. They should have inspected the part they received before installing it. They could have definitely done much better with the repairs. Still not a satisfied customer.
Shop kept customer attuned to repairs until its entirety! Very professional and flexible with drop-off and pick-up times. Grateful for ease of service. Satisfied to the fullest and after an added 200 miles since repair, vehicle drives with no issues.
This place was amazing. Adam was there for me from start to finish. I will always use them. They really care.
They were professional, courteous, and did a great job. Excellent experience.
Adam was the best. He kept me informed through the whole process and even helped get my car finished earlier than expected.
Great service and great communication throughout the process! Definitely recommend taking your car to them!
Knowledgeable people, kept informed. Car looked awesome afterwards. Couldnt ask for better treatment.
Great work life time garuntee . Helpful friendly Pro shop l am very happy with their work on service
Terrific company. Excellent work and extremely responsive. Would definitely use in the future.
Customer service was great! Very pleased with the repair. Thanks Adam for all of your help!
I was very satisfied with my service experience at Calibre Collision.Todd was very professional and courteous. He kept me informed of my cars progress during the week.I was very happy with the way my car came out. The interior was cleaned as well.I would definitely recommend Calibre Collision to others. Thank you.
Amazing service and communication. Would definitely recommend Caliber.
Go see these guys if you need body work done. Professional from start to finish, excellent communication, and high quality work.
This place was very professional and careful with my car. From the moment Mr. Adam greeted me in the building to when I was taking my newly repair car home.
I have noticed some crazy 1 star reviews, I dont know what kind of experience theyve had---it couldnt be from here. Everyone was so polite and answered all my questions! Great place!
Josh and Todd were such a delight to deal with. Took all the stress of the accident away and made sure my car was done right! Stress free and now I have a beautiful car!
Honestly, the best experience ever. Our car was side swiped in a parking lot. They had it back to looking new in less than a week. The technician was knowledgeable, friendly and kept us up to date on all repairs. I highly recommend this location.
Very patient. Good people
This place had the best customer service of any body shop I have used in Beaufort. Highly recommend. My car looks amazing. Will use them again!
They were very professional and polite. Adam who worked on my vehicle was very nice and kept me in the loop of everything. They took great care of my vehicle even cleaning it inside and out as well as filling up my gas tank. It was a great experience and would recommend to everyone.
Highly recommend. Great customer service. Great daily communication via text on the status of your vehicle repairs. Adam was knowledgeable and very helpful. Professional and clean business that is both a safe and secure place to leave your vehicle overnight. Our vehicle was completed a day earlier than anticipated, which was a blessing.
Caliber Collision repaired my rear bumper the other day. They repaired the damage in a timely manner, they were very respectful, and even washed the outside and detailed the inside without me asking. Customer service was unmatched. I highly recommend this business for body work/resto.
These guys really do a great job. Best bang for the buck too. 👏
I am not at all happy with caliber collision . I had my car towed there after an accident on the 21st. They notified my insurance company YESTERDAY !!, that they dont have the proper tools to fix my car!! Today is the 4th .two weeks and they are just now figuring this out. Now I have to have it towed to a capable repair shop and wait some more BECAUSE OF CALIBER COLLISION AND THEIR INCOMPITANCE !! DONT TAKE YOUR CAR THERE !!
They have one of the best techs around. 🤙
They were pretty booked up but I needed my car to run my dad to medical appts so they brought their guys in over the weekend to repair my car! I got it back in perfect time to travel for my dads appt and my car looks amazing! They stay in constant communication and let you know every step in the process! It’s nice to know there are still honest people in this business!
Todd was so nice and repair my car in a 2 day window.
Car was repaired within the estimate and redelivered when promised.
Computer check of back-up sensors, and repair of back bumper and right quarter panel.Great communication about repair status and delivery details. Mr. Sanborn and Adam stayed in touch with us every step of the way. The work looks great and has a lifetime guarantee. Id recommend Caliber to anyone needing auto body repair.
Im very impressed with Caliber Collision. Adam Cooper helped me and explained everything so I understood what was happening. I cant say enough how great they are. Adam is very nice. So helpful. If I ever need anything like this again, Ill definitely be coming back to them.
Caliber collision was amazing!!! They made a difficult situation simple and easy. The quality of their work was exceptionally
LOVED IT SO MUCH I WENT TWICE!!Seriously! The work they did and the customer care provided was phenomenal. I had a fender bender earlier on in the year. However I didn’t visit them (through insurance company) until my wife had a little more substantial damage done to her car.Adam was awesome as a technician and representative of the company. He kept me informed of all the work and explained what needed to be done and why. I was so impressed with the work I not only awarded all stars, I can back to fix the fender bender from earlier on in He year.I completely trust the work and know that they are NOT trying to “pull one over on you” or “overcharge” you. They do use quality parts in their work and it does come with a cost.Notwithstanding, whether you plan to keep your vehicle for years to come or want to have your vehicle maintain It’s value for the future, Caliber Collision is a trustworthy place to have your repairs done and to have them done well.Thanks Caliber! Thank you Adam!
Excellent customer service! Highly recommend!
Professional and fast. Will absolutely recommend!!
It was a very pleasant experience
So far so good
Very professional and excellent work.
They are the absolute best all around. I highly recommend them.
The body work was amazing. No sign there was any damage. The customer service was wonderful. I was sent texts of the status of the repair. They even completed the work ahead of the estimated time.
Yall were fantastic! I felt like I could trust what I was told, and that says a lot from a woman---I did body work for years, I would know!
Great customer service and communication. Fair and competitive pricing. Extremely quick completion and quality work. Great attention to detail with reassembly of interior and exterior trim pieces and consideration for custom components in the car. Todd and Kim were extremely easy to work with and I can honestly say this has been the easiest and best experience possible with having to deal with getting your vehicle repaired. I will be sending any and all of my friends and family in need of body work.
Impeccable quality and punctuality. Never left in the dark or made to wonder what was going on with my wifes Jetta. Fantastic people and work. Wont be forgetting this. In a small town, good work is a must. Word spreads quickly and a good word can definitely make the business.Keep up the incredibly great work you all do.
Professional staff, good work.
An incredibly stressful situation turned into a wonderfully easy repair!! Stacy was just perfect! It has been YEARS on YEARS since I was involved in an accident, so suffice it to say, I was flustered. I looked around for a shop to go to and I am so thankful I went to Caliber! Thanks again for making this experience easy and actually quite delightful!
Great punctuality and professionalism. I knew as soon as I walked into a spotlessly clean waiting area I made the right call. Big business or not, Adam and the other individuals here are great local people that will take care of you before, during and after.Kudos.
Awesome service. It was so good I had my car get wrecked again just so I could come back lol. Nah, but my car is being fixed right now by Caliber again and I already know Adam and the crew will take care of me. Id recommend them to anyone.
Amazing service with incredible employees! I cannot see how anyone could have a bad experience here.
I was very worried about the repairs needed to my Infiniti after a collision. The large repair was make quickly and repairs were perfect afterwards. If I ever need anything done requiring bodywork or paintwork this will be the only shop I will go to from now on.
Loved the quality repairs. Was always kept up to date on what was going on. I cannot say enough how incredibly professional everyone is here. Thank you Adam, Josh and staff!!
Great service by all ~ repair work is looking good
Great service and people. Thank you for fixing my car so quickly and making my baby better than she was when I bought her!!
Caliber Collision is where my car was referred when one of our pecan trees lost a limb that landed on my car, destroying the windshield and causing significant damage to the body.Todd was terrific about staying in touch with me during the repair process. I was extremely concerned about potential electrical issues in the dash (due to moisture, since the windshield was penetrated), as well as the paint possibly not matching (my car has a limited-edition paint color). I shared these concerns with him - about 15 times 🤣 - and he explained that they would be addressed and the work performed has a lifetime guarantee.I was able to pick up my car about 5 days sooner than originally estimated and the paint job is perfect!!My only complaints are as follows: the top of the dashboard was not cleaned (I could see where moisture had pooled and dried on it after the limb busted the windshield), I found some small shards of glass in the cup holders, and - when I picked my car up - the gas tank was on zero miles, (I presume they had to drive it to test the new windshield seals, plus move it between buildings during the repair process...I just do not remember it being so low on fuel that the gauge would be on zero by the time I picked it up).All in all, I am incredibly pleased with the work Caliber Collision performed on my car. Their team was very polite and professional. I strongly recommend them, for your repair needs!
I recently had a vehicle here and I have to say what a wonderful experience it was. Adam and the staff were just incredible. When I first dropped my Ford SUV off and was waiting, Kim called enterprise for me to be picked up. I was funnily getting annoyed at how to make coffee and a young lady named Stacey just happened to be walking by and offered to help.This is next level customer service. My car looks even better than before. My wife passed and this was her chariot I kept telling them, and all I can say is it is even better now after repairs. So thank you to all the staff and Caliber Collision. The manager Josh was also helpful. They all do an exceptional job their. They will always have my business!
Awesome Service! Guys got my car fixed quicker than expected! Would recommend to others!
Great service. I bought the car brand new and hd it enamel coated. There was so much trash and stuff underneath, it looked terrible. They actually went out of there way to fix those areas as well because they were already fixing the side panels. I didnt even ask, they just did it for me. Just incredible. Not to mention my truck is black and you can SEE everything. My truck was show room quality. Thanks Adam and team.
Adam and his team were amazing with keeping me up to date, making sure I had an accurate timeline on how long the repairs would take, and being overall very nice people to do business with. I will recommend Caliber Collision to anyone and everyone who needs repairs done as they made my first repair experience absolutely stress free.
Great service, they did a great job and were finished at least two days before they had told me they would be done.
Great quality and service. Adam was great. Thank you for such professionalism.
First time cutomer. They were very professional and courteous. The young lady working the reception area, Ms. Kim, was very friendly and had great customer service. Josh kept me informed every step of the way. I will definitely come back to them in the future and recommend them to all my friends and family.
My first time there, everyone is so friendly and very professional. The moment I walk in the door I felt welcome. I was offered some water and popcorn while I waited😊 I did not have to wait long at all😊. After dropping my car there, I received constant text updates about how everything is going untill the actual pickup day. I felt that my car was in good hands!. They did an excellent job fixing it and detailing it. It looks Awesome!🙌🏾. And they did all that work so fast!.I recommend them 100%. Thank You Stacey! for all your help, you took very good care of me. Your are the best!. 😊
Great place for body repair on cars
Very nice and accommodating.
My first time ever dealing with a situation where I had to get my car repaired, I had no clue what I was doing and Adam was extremely nice and helpful with the whole process to getting my car repaired. Their work is amazing and The fact that they clean the car before they return it is really nice! I would highly recommend Caliber Collision! Thank you to everyone at Caliber Collision.👍😊
Awesome experience!!Car is running better than ever, customer service was impeccable!!!! Todd was awesome! Car was cleaned out, washed and gassed up!! If you’re lookin for a good collision center—this is it!!Ask for Todd!!!! 👍🏽 👌🏽
Did not replace what they provided the estimate for. I had to take my car to the dealership to determine this.
This is the 2nd time I have had to have my car repaired after an accident (in the span of a few months) and everyone at Caliber made the process super easy and stress free. Stacey made sure I was informed every step of the way, coordinated pick up/return of my rental vehicle, and even contacted my insurance on my behalf regarding my deductible. Both times my vehicle was returned to me it was cleaner than before! They proved that they go above and beyond and I can’t recommend them enough!
Awesome experience with this company! From the moment I walked in concerning a minor repair Josh was extremely professional and helpful with the entire process. The job done was amazing and they completed it in a timely fashion. Check them out first, you cant go wrong!
Great work and service.
Extremely great staff. Definitely lucky to have such a state of the art collision center in our town. And not to mention the amazing work you guys do. Definitely a rival to other centers in town!
This shop is so friendly and welcoming! They explained everything to me with no confusion. My vehicle was fixed in a very timely manner over 3 days and was cleaned when I came to pick up! Highly recommend! If I ever need work done again I will definitely be back.
Would MOST definitely recommend this place! They do AMAZING work and I am absolutely in love with my new paint job. Josh was so awesome to work with and kept me up to date with the whole process. My car looks brand new. Thank you again for such a fabulous job!!!
Amazing service! Would go no where else! The people are fantastic and the work even much better.
These folks are making too much money. They wouldnt take time to give me an estimate. Went somewhere else that needs business. Ill never return.
Very good, fast service. They kept us informed of their progress on our vehicle, and had it finished before we expected it.
Unmatched quality, was constantly updated the entire time my vehicle was in the shop, highly recommend!
Great service and quality of work!
Fantastic service. Adam was a great help with the repairs. A big thank you to all involved.
You cannot beat this body shop even if you tried. Adam was not only professional but always made sure he was available for me. The whole team was just outatanding. From front to back.Do yourself a very: get your vehicle fixed here. Youll thank me later!
Awesome small local shop! Came in as a walk in with minor damage to the front underbody spoiler. Adam took a look at it, stated it was going to be a simple fix with just putting some clips in. He put the clips in for me, realigned the spoiler, and sent me on way. By far the best collision repair shop I have done business with. I will be back for future collision needs!Thanks Adam and staff at Caliber; I greatly appreciate the help!
I had Todd he was a good dude and always tried helpin me. The texts were great because I always knew I what was goin on with my ride. I will def. let me people know that this is the place to fix your ride.
Very friendly and proffsional
Very professional and kept me updated Throughout the process of my vehicle repair
Adam is great! Loved my experience here! My car was very well taken care of
Awesome service and people here!
Caliber collision did a fantastic job and were able to expedite my repair. Adam was very helpful in the whole process and the entire staff was very professional.
Performs excellent workmanship.
Great place fast and friendly. Very helpful sent update pictures every step of the repair. Exceed my expectations 100%.