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Rowleys Tires & Automotive Services
3596 Wilder Rd, Bay City, MI 48706, United States
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Rowleys Tires & Automotive Services
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Review №1

Great service! We called in a panic because we wanted to go camping and our hitch was funky.They fixed it quickly and got us in and out! Super nice guys!

Da
Review №2

I had a hitch installed. Work done was perfect.My only concern was with the counter staff. They were not welcoming at all. I have used Rowleys for many years. This was a first for me. Perhaps something bad had just happened. I spent a lot of money to be treated as an inconvenience.

Ri
Review №3

Big shout out to Tim and Drew for taking great care of me. Ordered some special order tires and had some headlamp bulbs replaced. Great prices and great service!! Thank you!!

Pa
Review №4

VERY helpful and friendly associates. Went above and beyond to assist and to answer all of my (many) questions!

mi
Review №5

In the past month I had new tires and a new battery. I always deal with Rowleys for years never had a problem with them and I will keep doing business with them a satisfied customer

Ca
Review №6

Worst experience ever. Mechanic got into my truck and jabbed the brake pedal causing brake fluid to leak out of abs module. Said he couldnt align it because of that. So they sent me home without any brakes. What a fun ride home 15 miles away without brakes. Almost two accidents on the way home. Thanks Rowleys

Ri
Review №7

Ive dealt with these guys for years. Goos,honest service. I wont go elsewhere.

Ma
Review №8

Great people, been going there since 1988. Great tires and great prices. Give them a try, youll be happy you did.

ro
Review №9

We had a blowout on our boat trailer as we were headed north. Rowleys were awesome!! We were on our way in no time!!

Ro
Review №10

I have a trip that I have to be in Detroit by 4:00 these guys got me in and less than 1/2 hour I was back on the road and will make it in time. Thank you Rowleys

Ta
Review №11

I wont be going back. Horrible experience getting an oil change. We even took my car back for them to fix it and the same piece came off again. Would not recommend.

st
Review №12

Awesome fast and friendly service it is my only choice. Great experience

Mi
Review №13

Seems overpriced.. went elsewhere and saved a boatload of money that I need.bills never stop coming

Fr
Review №14

Excellent service the sales rep for Rowleys. Sean foot is amazing

Le
Review №15

Very pleasant service! Thank you!

Tr
Review №16

Started coming to rowleys after having been done wrong by bell tire down the road a few years back. I have had work done a few times with them, just recently id bought 4 new tires for a set of aftermarket rims I had. Theyd installed the new tires as Id asked, balanced them then I took them home to clean the rims before installing on my alero. Found the valve stems were leaking from the base on 2 of the tires real fast so finished cleaning and headed back to them. Apon taking it back to them their rep promptly had his tech put new valve stems in all 4 tires as I feel probably should have been done to start with, but no extra cost so they did make it right, but I am weary now they may like to corner cut but I digress, they are much better to their customers then bell tire and will make it right when called out 😀

Ju
Review №17

Great service, got in quickly, honest and reliable

An
Review №18

Got a flat tire...screw in tred...walked in was immediately greeted with a smile and immediately were ready to help me out. They did a great job and I was in and out in 15 to 20 minutes for only $20. I had priced two other places who would do nothing unless I bought a brand new tire for about $450 ...crazy!!!!

Ga
Review №19

After getting multiple quotes from different shops in the area, Rowleys wasnt the least expensive, but priced everything i needed done with quality parts, unlike the cheaper shop which gave no warranty. Drew saved me over 50% of what the dealership wanted to charge and gave a comparable warranty with the parts and labor. Randy, the mechanic, was extremely knowledgeable and pointed out everything that needed to be replaced before performing the work. Amazingly with everything that needed to be done, they had it finished up at the end of the same day. THANKS YOU GUYS. I feel so much safer being able to stop on a dime and steer my way out of any oncoming disaster. You cant put a price on that.

Ch
Review №20

Very knowledgeable auto mechanics and management. I already am planning to bring them more work at income tax return time.

go
Review №21

Got some tires mounted and balanced on new wheels I had bought online. These guys got me right and for a good price.

Cu
Review №22

Good service at a fair price. This is only my second visit, but so far, so good.

Da
Review №23

Great dependable service. Great friendly staff too. Have been going there for years!

Me
Review №24

Always friendly! Great service for great price!

Le
Review №25

Didnt mean to push the one star

Da
Review №26

Just bought new tires there checked around other places and the quality and service is very very good I cant complain Id go back there again

Mi
Review №27

Love my new tires. 🥰🥰🥰

Do
Review №28

I have going to Rowleys for years and have never been disappointed as was my last visit yesterday. They have always met my expectations and beyond. Thank you for being there.

Jo
Review №29

Very friendly and efficient. Got it done when they said they would.

Sh
Review №30

These guys are great 👍

Ch
Review №31

Great service

Er
Review №32

I always used the chain tire shops in the past. Recently, I needed a job done quickly, and Rowleys stepped up. The staff is friendly and very knowledgeable. You cant go wrong keeping it local.

Mi
Review №33

Have used Rowley’s tire for almost all of my car needs. Super good service, fair prices and friendly staff.

Ap
Review №34

Great service

Gr
Review №35

Rowleys is the only place I buy tires. Wonderful service and the best prices around! They have any tire or size you need. Highly recommend them!

Th
Review №36

Good price and fast service!

Ka
Review №37

Always am taken care of here. Thankyou guys so much!

M&
Review №38

Staff is patient and friendly ... We dont see this too much anymore! Kudos to Rowleys for all of their top notch business practices!

Ja
Review №39

They did a great job on my alingment but my problem is I drove for two years with sloppy front end parts and never had tire ware on the Inside. I go in for an front end alignment which was only suppose to take an hour at best. An hour in they tell me that I need knockouts removed from one of my upper control arms for an extra 104 dollars to correctly do the alingment. I said that fine I just had brought enough money. After 3 hours with no traffic at the shop it was finally done. Then they tell me after doing that extra 100 dollars worth of work that the canber and camber are still off by 3 degrees so my tires will sit in more. I spent the extra 100 to resolve this knockout problem only to have more problems now which worse tire ware then before I had alingment done. Tired telling me I need new springs or that they dont know something might be bent. They didnt have a clear explanation. Front end is nice and tight now but took to long and now my tire ware is worse then before I put all new parts on and they charged me extra to do extra wo k that was suppose to fix the problem. I should of had them toe it in and not touch anything else as I had no tire ware problems before hand.

Jo
Review №40

Went inside there yesterday and got a new set of tires, came back today for my free alignment check that came with the purchase. My 4 new Trail Guide tires look great on my Ford Explorer. Much smoother ride now, even on the beautiful streets of Bay City. Great prices, great service everyone was friendly. Very saitisfied in my experience. See you in 6,000 miles for my tire rotation.

Dr
Review №41

Always great service, prompt and efficient, and very fair fees. Very fortunate to have them2 doors down from my location. Honest and ethical...great community people.

S.
Review №42

Amazing service and they were done well before they were supposed to be. I couldn’t be more satisfied!

Al
Review №43

Great prices! Got me in and out quickly in the middle of the first snow storm of the season

Jo
Review №44

Came into get a ball and tongue for my truck and hot me what I needed quickly and even attached the ball to the tongue for me. Nice guys

Je
Review №45

Excellent Customer Service! I went in for new tires and came out feeling relieved with a piece of mind. I really felt they were taking good care of me and my vehicle. Brent asked me questions in order to sell me the appropriate tires for me. My father, a tire critic, was very proud of the choice Brent picked out for me! Best tires in Fairgrove!! :)

Sc
Review №46

Good deals on good tires

Jo
Review №47

When I tried to go here 2 yrs ago and WILL NEVER GO BACK, the two guys at the service center where rude and treated me like I was an ignorant costumer. All I wanted was an alignment done and was picked on cause I didnt know at the time that the rear may need to be done too!

Cr
Review №48

Awesome service awesome people.

Lu
Review №49

Great and fast service.

ma
Review №50

Currently at an hour and a half for new tires only 2 jobs in the shop. My trucks been on the lift for an hour and 15 minutes hope people dont need an oil change or break work done your car will be here for weeks. Its not like I have lo pro tires on painted rims,or 44 boggers. Its a steel wheel work truck. Some b.s

Ro
Review №51

Awesome guys helpful truthful

Tr
Review №52

Great place to get tires . And are fast and really friendly.

Ce
Review №53

Stopped in to get a tire fixed with a slow leak. I needed it fixed that day because my daughter was taking it to Sandusky Ohio the next day. Fighting bridge traffic and wasted time stopping at belle tire who said they were closing at 5:40. The sign says 6. I made it to rowleys at 5:45 who agreed to fix it. They had me out before 6. They are lifesavers!

Ro
Review №54

I brought my truck in for a suspension alignment only because I didnt feel like dealing with Michigan rust, otherwise I would have worked on it myself like usual. They told me that they refused to do an alignment until certain parts were replaced, then told me they would give me an estimate on the repairs. Their quote included about a dozen different components; Not only did this estimate come out to almost 1,300 dollars, but some of the components they condemned had already been replaced by my own two hands not even 2 years ago yet. My father warned me about these guys after they billed him for almost 1,000 dollars just to install a tow hitch, he was right. Nothing but snake oil merchants and con artists.

Li
Review №55

Tires are over priced

ro
Review №56

Very good they got screw out and sent me on my way.

Sa
Review №57

Excellent customer service! Whenever Ive gone to Rowleys theyve been courteous and helpful and serviced my car promptly and efficiently. I would definitely recommend Rowleys to anyone.

Da
Review №58

Great service, friendly professional attitude.

Ma
Review №59

Lance was great,very respectful,helpful,and answered all of our questions that we had.The service Tech did a superb and quick job of installing a new set of tires on our van.We will be returning soon to get some other work done.THANKS GUYS for a job well done.Mary And Tommy.

Br
Review №60

Very helpful and found a great deal on tires without sacrificing quality

Ka
Review №61

These people are great.. awesome service!

Me
Review №62

Quick service. Comparable costs. Never have a problem for getting a same day appointment.

li
Review №63

Offer tires, interstate batterys, and auto repair.

Ju
Review №64

Went in with a lower control arm off the vehicle to have the ball joint and bushings removed, they let me stand around for a while but no big deal... Finally I get service and he acts like its such a big deal to have the ball joint and bushings removed... And then tells me it will be at least $80 - $100 dollars to have it done..... I grabbed my control arm out of his hands and told him new control arms cost that and to shove that price up his assistant this place seems to always over charge people and make a job seem harder than what it really is. I dont know how they get customers, Id assume the customers they do get have no mechanical knowledge what so ever because if they did they would know they were being ripped off.

La
Review №65

Very nice got at tire at low cost and was out right away. Place was clean.

Br
Review №66

Best service, head mechanic, really knows your issue, very good staff

De
Review №67

Staff is very friendly and helpful

Do
Review №68

Love this place! The guys are friendly, helpful and honest with their advice.

Ma
Review №69

Nice comfortable waiting room with fresh coffee Wi-Fi and television.

me
Review №70

Knowledgeable staff, good prices, fast and dependable work

Gr
Review №71

Great service

De
Review №72

Full service auto mechanics. They never do unnecessary repairs!

He
Review №73

Would you guys have openings tomorrow to put on some tires?

Br
Review №74

They have informative sales people and fair prices

Al
Review №75

Great customer service. The people behind the counter did everything to help us back on the road.

Mi
Review №76

Had a great experience have an 07 Pontiac G6 that needed the front end alignment redone when a Chevrolet dealership did an incorrect job and then did not correct it the second time around

J
Review №77

Great place for vehicle repairs, been around for several decades!!

Ma
Review №78

Without question the best customer service in the Tri City area! We have been visiting Rowleys Tire for years, the advice and service is always spot on. Brent Bismack...thank you for going out of your way for us once again today.

Ja
Review №79

Great experience with the guys at Rowleys. Will be back.

Je
Review №80

Great service and value. Got me right in and back on the road!

Me
Review №81

Friendly and fast

jo
Review №82

Great service

Do
Review №83

Great family owned, wanna help feeling atmosphere

Da
Review №84

Purchased tires for my daughter and she said everything well and that she was in and out in a hour. Thank you, Rowleys.

Ma
Review №85

Great customer service!

Me
Review №86

Great workers

Da
Review №87

Great prices

Li
Review №88

Expensive but there when you dont know where to go.

Gl
Review №89

Fabulous service, as always.

Su
Review №90

They are honest and reliable

Da
Review №91

Fast and friendly

Kr
Review №92

Would like to work here.

Jo
Review №93

John Travolta approves

To
Review №94

Made an appointment and everything was right on time as promised.

Mi
Review №95

Great service

Da
Review №96

Good prices

Information
27 Photos
96 Comments
4.5 Rating
  • Address:3596 Wilder Rd, Bay City, MI 48706, United States
  • Site:http://rowleystires.com/
  • Phone:+1 989-686-1144
Categories
  • Auto repair shop
  • Brake shop
  • Tire shop
  • Trailer supply store
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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