I was having transmission problems and gave a detailed report of those problems. They were backed up and scheduled me to bring the car in the following week only to receive a call shortly after dropping it off, to tell me they dont do transmissions. When I voiced my frustrations over having waited a week specifically for transmission issues...I was hung up on, by the office manager/owner. I called back and attempted to arrange for their tow services to get me to the shop they recommended and was flat out told they would not tow me. I will absolutely not be back!!
AC & Heating issues can be costly. Thinking that we were going to have to pay and arm and a leg to get our heater working properly on our 2015 Ford Expedition. Turns out that we needed coolant in order for our heater to work. Took the vehicle in at 8 am and had it out by 3pm that same day and paid WAY under what we thought it would be. Thank you Mr. Cantu for being honest, courteous and professional! Highly recommend!
Great place for auto work
Went for an alignment they looked at my tire, found it was bad & new ones should fix it. It did, any time i have any trouble they have my business. TRUST THEM
They were great. Very fast repair service.
Professional serviceThe owner is wonderful and worked with us!Thanks so much guys!
Amazing shop! We were passing through town and broke down. A local business owner pointed us to this shop. They were amazing, friendly, and fast! Thank you!!!
Best place in Bay City Tx for automotive services and repair. Very reasonable prices, extremely honest, great customer service, and it never changes. Ive been there many times and they are consistent with professionalism.
The ladies were professional and very helpful! Made a very difficult stressful situation bearable.
Car overheated. They had it for a week and told me it was fixed and safe to drive. Two days later car overheated again...this time cracking the engine block. They claimed it was not their fault and had the nerve to charge me for a second tow
Very conscientious. Willing to fit you in if at all possible.
They are great, as always! Having a mechanic that I trust takes all the stress and worry away from car repair. Always do a great job, reasonably priced, and worked with my schedule.
I broke down in Bay City visiting family and was planning on only being in town for a couple of days. They get me fixed up and on the road without having to alter my plans. And the price for the repair they did was very reasonable. If I lived in Bay City, I would use them!
Wonderful family-owned auto repair shop and towing service, very fair, budget-minded, over 50 years old. Great, solid small business!!
From DFW area on vacation in Matagorda, alternator went out on my wife’s Toyota rav. Fixed it very fast, just parts and 1hour labor. Would have towed me there if I needed it. Wish this place was closer to home.
They were very helpful
Excellent service, hassle free, highly recommended
Great atmosphere
Working hard to be the best small-town auto shop experience available!!
Quick and honest.
Used as locksmith
Friendly and fast
Great service