Great staff and unbeatable prices! They had me in and out within 30 minutes with a brand new display for an iphone 11. They beat every other store by at least $40-60 as well. Mary is amazing and helped out tremendously
I forget the guys name that answered the phone but he was very detailed and knowledgeable. Super professional. Mary was super cool and welcoming. I thought I’d have to wait a couple days for my daughters iPad but it was ready within a couple hours. Very fast and efficient!!!
Absolutely a Great Experience! My screen was shattered and now it’s fixed and looks perfect! Was finished in the amount of time promised (even on a game day Saturday)!100% Recommend!!
I bought my iPhone 11 here and Mary was super helpful and nice throughout the whole process. She patiently and knowledgeably helped me figure out how to set up my new phone and answered all my many questions about it. I definitely recommend coming here for great service!
CPR is amazing! The staff is so helpful and encouraging! Ask for Mary, she will make your experience a breeze. It is also so nice to be greeted by kind people who make the customer fee valued. Thanks, CPR!
I dropped my phone and cracked my screen. I took it here to get fixed. Now my phone looks brand new! Great job! Definitely recommend!
The front desk clerk was nice, and helped me put on my phone screen protector. They were very helpful with my questions, concerns, and about getting a job there. Would highly recommend, 10/10. The place was spotless and the staff knew what they were doing.
My cell phone broke and when I took it back to cell phone carrier they told me I wouldnt be able to retrieve mt contacts and photos. Cell Phone Repair was able to fix the phone and I was able tomgett all of that information back. They were friendly, helpfulmand knowledgeable. Would definitely recommend!
Prompt repair of charging port on iPad. Reasonable price. Have already told friends about this great business.
This place is awesome. The only place I trust with my phones, iPads, and computer. Always professional and I have never had a problem with them.
Great service. Quick and easy in/out. Phone works great after they replaced the screen. thanks!would recommend!
My IPhone was repaired recently in Towne Center and I waited for the repair so I had the opportunity to listen to many clients having interactions as well as to share my own. The staff was respectful, pleasant, fully shared the status of each repair, the cost and time for a repair, technically very competent and make many adjustments at no additional charge. I should add that I am an old guy so they exhibited much appreciated patience with my questions. My service and engagement was exceptional. However, all the folks that came into the office were also very, very pleased with their service. My compliments to the entire team!I would not hesitate to recommend CPR to a colleague. Thank you for th repair and service!
Very professional. Although I had to cancel an order that I placed earlier that day, they were very kind, knowledgeable and helpful. I now know where to go if i have a problem with my phone. Highly recommend.
In and out in 30 minutes. Very friendly and professional. Would recommend to anyone who needs repairs.
It was enlightening to have a person capable of fixing a phone and not break it furtherShe fixed several phones of mine which were damaged when my son took it to another repair shop to fix the screenNot knowing about the damage he has struggled with older phonesNow she repaired both phones, retrieved the photos and we could not be happier!
I had an absolutely amazing experience with CPR! Walter went above and beyond what I believe anywhere else would have! He was super helpful and made me feel like he actually cares. They have great prices on their devices. I am very happy with the service I received. Everyone was very friendly. I WOULD HIGHLY RECOMMEND CPR TO ANYONE!
Fixed my daughters phone fast and it looks brand new!
Very responsive and great pricing. It was done in just an hour even though I could see they were very busy. Highly recommend.
Excellent service! Very professional!
Very nice people and very knowledgeable. They replaced my screen in under an hour. Highly recommend
Wow, what an awesome service. They said the repair was going to be done in an hour/hour and a half. 35 minute later I was out the door with my car hon fixed ! Great service and customer service. Thank you !
My mother’s iPhone suddenly began using Voice Over. I had no idea what was happening. I brought it to Frank at CPR. He immediately knew what the problem was and how to turn it off. It took less than 30 seconds and he didn’t charge me anything! I love this place!
CPR had excellent customer service and got my phone fixed in no-time. The pricing was spot on as well. I will return next time I need work done on my device.
They were quick with my repair and very kind and professional. I had a lot wrong with my phone and they gave me a discounted price for all the repairs that needed to be made! They called me and gave me updates with what was going on and made sure I had everything completed that I wanted fixed. They are honest and helpful!
Mary has gone above and beyond to teach me how to use my phone. Thank you, CM
My iPhone was frozen and needed a software update. Although it took a while for my phone to be cooperative, the customer service was great! Casey kept me updated the entire time I was there and while the store became busy. Other customers that came in did not have to wait long to get their tech issues handled. The price to fix my phone was more than fair. I will definitely use them in the future!
Stopped in the Corporate Dr office today thinking I needed the battery replaced on my iPhone X that is just a little over a year old (out of Apple warranty). Greeted quickly and courteously. A short assessment of my phone indicated a need to turn off the “Background App Refresh” feature which was allowing a constant drain in my battery!! Problem solved, no purchase necessary!! So courteous, so helpful, so pleasant! I will definitely return to this store for any cell phone issues and you should keep it in mind for your cell phone service needs! AWESOME!!
Walter did an excellent job fixing my phone, so that I didn’t have to buy a new one. My phone was ready in a couple of hours. And Marilyn is very nice and friendly at the front desk. I will definitely be back for future repairs.
Super helpful, have my device a nice cleaning free of charge.
People should be ashamed charging 320 dollors to change a cracked screen on a cell phone
I only trust CPR with my electronic devices. The service is stellar & the professionalism outstanding. Recently had my laptop repaired at the Towne Center location, and they did it in a timely manner. These guys know their craft and they care about their customers as people. Highly recommend!
I’ve dealt with Walter and Casey just to name a few of the nice people and they’ve been a great help every time I go in there. Fast and friendly. If you’re looking to get your phone fixed or purchase products then look no further than this place. They are very helpful and kind! 5 Stars All Day!
Took them 45 min, so very reasonable time frame, they seemed to know what they were doing and didn’t halfway do it. Screen works perfect. Highly recommend them.
I needed help with my iPhone Xs Max because it was stuck on the apple logo screen. Naturally, I took to Google to find a phone repair store. After reading tons of reviews, I found that CPR Cell Phone Repair had the most consistent (and recent) reviews and they all named Walter! So, I went out of my way to go and see if Walter could help! I was greeted by a gentleman named Deonte (sp?) and explained my problem. Walter happened to be close enough to the counter to hear me talk about the reviews Id read and ask if he was working today--without hesitation he turned around and introduced himself! He gave me his realistic opinion of what the problem was, and explained that other repair stores usually just wipe the phone and restore it in my case, but hed try his best to recover my data. I dropped it off and walked over to Mr. Good Feet and then Whole Foods and when I returned it was ready! Unfortunately, he tried two different data recovery methods, but sadly Id brought it in too late. However, both men were polite and apologized for not being able to recover my data (though it wasnt even their fault)! They also did an update at no additional charge. Ive already recommended a few family members with iPhone issues and cracked screens and should I have any more issues, CPR will be my go-to! Thanks Walter--I sincerely appreciate the try!!!
Chris and Walter at CPR in Town Center are excellent! Knowledgeable and friendly guys. NOT pushy sales people. Chris answered my questions and offered relevant advice. I not only recommend coming here if you need to purchase or repair equipment but I would also recommend joining the monthly membership. The discounts on one or two repairs or purchases will negate the membership cost and is a much better value than a cell service provider insurance plan. And they are quick too. Got a battery changed in less than an hour!!!!
Fast and Friendly guest service!! I had my ipad charging port changed and the screen repaired!
HIGHLY RECOMMENDED ⭐️⭐️⭐️⭐️⭐️The best place in Baton Rouge for any repairs on phones, iPads, pc and so much more from screens to recover data from old phones, they also have awesome deals at used phones and accessories for your devices ! The customer services and the speed on the service is GREAT . Go check any of the locations!!
Great, quick, friendly service at a great price! Would recommend
Honest, fast, great service! Phil was very helpful.
This is an updated review: These people went the extra mile to make sure I got a good deal when my Playstation needed fixing. Now my PS4 works perfectly. Very professional indeed! And dedicated as well! Definitely go to CPR if you need a PS4 fixed!
Chris was very helpful with not only check in but to assist with problem resolution. Answered my questions with professionalism.
Great Customer Service. Quick turnaround.
Everything was great! Will definitely be going back!
Had my Iphone Xs Max screen replaced here recently and the owner goes above and beyond to make sure his customers are satisfied! Very impressed!
Fast service, friendly greetings when you walk through the door. Very affordable prices
No other place gets your phone fixed like this. They’re fast and they make sure you get the best quality back. If I could rate this place 10 stars I would. If you’re going to any other place then you’re messed up in the head.
My Galaxy S6 battery was dying. CPR was recommended by a colleague, so I called to make an appointment. In 2 hours, the fantastic people at CPR had the battery changed out at a very reasonable price. I highly recommend CPR for all of your cellphone repairs!
They started open extra late so i could drive an hour fixed my phone 250 cheaper than competitors in 15 mins!!! Will be back!!!
My son forgot his password to his IPad and was locked out. I am an android guy so I took it to CPR. 30 minutes later I was walking out with his IPad working again. The customer service and the price was great!
Man these guys are the absolute best in the business for phone repairs!!! I called the store and the guy who picked up was up beat polite and helpful. Walked in the door and within 5 minutes Walter had my iPhone problem diagnosed and fixed and I was checking out within 20 minutes of walking in the door to walking out! I highly recommend Walter and his technicians to take care of your cellular phone needs!!!! Awesome job and I’m super happy!!!
Very professional and courteous staff. I’m so pleased they are so close by and have convenient hours.
I had a question about my computer due to it not tuning on and Casey helped me out in 3 minutes! Compared to other places like ubreakifix, this place actually took the time to look at my device and give me a “free diagnostic” when they don’t even advertise that on their store. Amazing place I’d recommend to anyone!
Have used this store multiple times for phone repairs. Excellent staff. Excellent experiences. Excellent repairs. They had my phone nearly factory condition new with same day repairs. They performed thorough diagnostics to be sure of the root cause of my issues. They were upfront, honest, and thorough. Could not have asked for a better experience!
I appreciated their patience, clear action plan and options laid out for troubleshooting and repairing our devices. Also, the transparency in helping us sort out which repairs and devices were the best for us to invest in given how they are used, who uses them, etc.
I brought in my MacBook Pro with a fairly complex security issue. Walter and the staff at CPR were professional, courteous and answered every single question and concern I had both prior to and after the repair. I had contacted several places about this issue prior to bringing the machine to CPR, and Walter was the only tech familiar with the issue my machine was having. As soon as Walter heard what the issue was he assured me that he could fix it and he certainly did. I had some concerns after the repair and he went way above most of my experiences in typical customer service. He and his staff will forever have my recommendation and my business. It is nice to receive great service and work for a change!
These guys do good work. Gave them a pretty tough job for a switch that included soldering and they pulled it off. Theyre also negotiable with prices and do their best to please the customer.
Very pleased with the screen replacement on my Samsung s10 plus. While done under warranty with Squaretrade, they completed it the same day and it looks and acts like a new phone. While I hope to never need another repair, I can wholeheartedly recommend them for their prompt and professional service.
Let me tell you before you even consider- maybe they can fix your phone, but DO NOT BRING A COMPUTER HERE.I brought my desktop in for a diagnosis for which they charged me $40. Other places may do a free diagnosis, but I figured that this price was there to compensate for professionalism and experience and thought it was worth investing. I was wrong!It took them over week to call me back about my desktop. This would normally be an acceptable length of time, but considering that the diagnosis was completely wrong and they didn’t even consider all the options, it shouldn’t have taken this long.When they finally called me back, the repair tech told me it was definitely my hard drive that was failing and that the cost would be anywhere from $150-$400!!!! I’ve never heard of such an unspecific gap in price.I am a student and obviously could not afford this, so I took my computer to get a second opinion. This other person that looked at it took one day to check it out and let me know it was ACTUALLY NOT the hard drive failing and instead it was power supply that needed to be replaced. All I did was I order a $50 power supply off amazon, installed it myself, and now my computer is completely back to normal! Imagine if I had spent $150-$400 dollars here. I don’t know if this guy is just inexperienced or trying to con me but DONT TRUST THIS PLACE WITH YOUR COMPUTER!
Dropped my drone here more than 2 weeks ago. Was told the repair would not take more than 3-4 days to complete. When I called to check on the drone over a week later I was told they no longer repaired drones and I would need to come and pick it up. Confused I asked to speak with a manager. The manager then got on the line and explained the drone would be ready the next week and to call if I have not heard from them. Well its next week and I cant get anyone to pick up the phone and the voicemail if full so I cant leave a message.
Not every experience can be a good one, I suppose.Edited 7/28/20: A couple of days after leaving a two-star review and the comment above, I recieved a phone call from Casey at CPR. Apparently, the owner asked him to find out why I was less than satisfied, and to rectify the situation, if possible. I have to admit, I wasnt very happy to hear from Casey, when he first called, but by the time our conversation was over, I was thanking him for doing an excellent job in dealing with a difficult customer . . . me. Because of that phone call, and the repair to my phone afterward, I am not only changing my review to five stars, but I went from never planning to return to CPR to never planning to use anyone else, AND if anyone I know needs their cellphone repaired, I am going to highly recommend that they take it CPR. I am not BSing, nor am I writing this review for any reason other than the fact that it is justified. Casey, GREAT JOB, and THANK YOU.
Highly recommend this place. Extremely knowledgeable, thorough and they work quickly to get your device back to you without delay. They repaired my son’s Google pixel 4 and it’s working flawlessly. Grateful to have an honorable, quality Smart phone repair place like this in our town.
Called over the phone to describe my issue. Mr Chris told me all the possibilities and told me to come in.. went to location, and he got on the issue immediately with no hassle. Fixed my phone in 20 mins. Glad o found this business and Chris was my tech!! Thx 😊
Employees were friendly, knowledgeable, and helpful. Completed the work quickly and correctly. A little pricey, but very honest about pricing. Would recommend 10/10
These guys are great. Quick service to repair screen. Another time they walked me through how to test something on my phone and saved me $. Highly recommend.
My phone was completely not working. I came here and they fixed it. They are such great people. They are nice and they arent like other ones that lie. My phone is like brand new. Thank you so much. I will recommend it to my other friends. They will tell you everything that happened to your phone and what they will do!
Great place to go if you need your phone repaired, I highly recommend it to everyone not just great service when I walked in today, my first visit I felt the presence of good spirits. Come too find out they were he fixed my phone @ no charge thanks buddy you got my my up most attention and I will be back to see again thanks in advance.!!!
Fast and Very Precise on time schedule to repair.....I took my playstation to be repaired, within 24hrs it was fixed......
I went to the Towne Center store and was greeted by a friendly counter person who quickly discovered my phone problem, solved it and sent me on my way free of charge and with a polite ”have a great day ”. Give them a try you will have a very pleasant experience .
Excellent service, l recommend
Great experience friendly staff quick service
Great customer service! I received my iPad back quicker than the time quoted. I’ll definitely return if needed!
Casey is the best tech Ive ever met!!! He helped 6 people in the fastest time Ive ever seen!! If you need your devices fixed.go to CPR
Great communication skills, very welcoming. Fix phones very fast. No problems. I love Theme!!!
Service was good, but the technician was not wearing a mask!
Awesome customer service and quality workmanship!! I emailed them for a quote, received a quote in just minutes, made an appointment the same day and had my battery replaced. From email to battery replaced- 2.5 hours (and that’s including 50 minutes travel time). Very helpful and polite staff. I will definitely refer others and they will be my go to cell phone/electronic repair service store from now on. Happy customer.
Great customer service. Under promised and over delivered. Wonderful communication skills.
Service was great!!! Wait time was minimal. I made appointment and the estimate given was the cost (plus tax). Very courteous. All the things you look for when a service is being rendered. Definitely the place to go!!!!!
Professional, friendly, and prompt service on my wifes iPad.
Had them work on my Xperia Xa2 charging issue. Fortunately they had a part in so the service was pretty fast and the price was under $170 for the whole process which was cheaper than I thought. I would go to them again if I had an issue.
Highly recommend! Was having trouble charging my phone for weeks. They fixed it on the spot.
Called every wheres in Baton Rouge and nobody wanted to touch my phone (GS10+) except CPR. We worked something out and my parts were in by the next day, and fixed a few hours after I dropped my phone off. Very intelligent staff, and super friendly. I will 100% recommend their services to everyone in the future!
Excellent customer service and quality work at an affordable price. Dont waste your time at the Apple Store, come here first. Theyll fix your issue and if they cant theyre honest about it and will let you know if you need to go to the Apple Store.They fix most Apple products, PCs, set up servers, networking, and even home security. Its a one-stop shop and you dont have to be on a 2hr wait with these guys
My IPhone screen shattered last night and I was unable to use it. I called CPR about 3 this afternoon and they had one I stock for me. I drove from Mandeville La after work and got to CPR around 5:45. They were so nice and helpful that they actually fixed it on the spot for me! The entire experience was amazing. From the customer service to the replacement. The entire team this afternoon were heroes! Thank You Thank You Thank You! There is literally nothing bad that I could say. If I ever need I will be back!
My daughter recommended I try this place out.Walked in the door, helped me right away, they were very friendly and told me it would take about 30-45 mins to replace my shattered screen on my iPhone because it looked like the phone itself was bent from me dropping it.WITHIN 20 minutes I got a call that it was fixed and all done!VERY impressed!Not only fast service but at a reasonable price.Other places were about $20-$40 more for the exact same service!Well done CPR!Will be recommending CPR to the rest of my family and friends!!
Very good service one of the guys in the fromt was very friendly i highly recommend here good prices
My wife and I have used them on four different occasions. Great customer support and caring. Solve problems, sometimes with a suggestion that was supplied without charge. Made several repairs that got each of our phone back running very quickly and reasonably price.My GO-TO repair shop for cell phones.
I have never had ANY luck with cell phone repair establishments until now.EVERONE, go to CPR cellphone repair, they fixed my issue in 10 minutes. Your issues will be different from mine, but give these guys your business!!!!! Its worth it.
After dropping my phone in water, it would no longer work. Walter and his team managed to retrieve the information off of my phone and help me put it on my new phone. I received excellent customer service and Im so glad to know of a place I can trust!
I brought in my iPhone 7 Plus for repair. After updating to IOS 13, it no longer would make or receive calls, talk to text, or take photos/videos. The Apple Store told me it was not repairable and I’d have to use it as a trade in for a new phone. The folks at CPR were able to diagnose and repair in hours for a reasonable fee. They were knowledgable, polite, quick, and friendly. I definitely recommend bringing your phone here for any needed work.
The staff here is incredible! They were so accommodating and gracious to me. They honored their “lifetime warranty” for my glass screen protector after I lost my phone. (They put one on my new phone for no charge.) Wow, it is always an awesome experience. Thank you Cell Phone Repair, I appreciate you all!
These people not only fixed my phone, but saved my information.All other people say they could not save the information because the glass was broken.Five stars.
Walter at CPR was absolutely amazing. He kept me informed with the status of my MacBook Pro repair during the entire process. He went the extra mile finding a part for my system knowing that the turn around time was very important to me. It was quick and VERY affordable. I can not recommend CPR enough.
These guys do great work. They have fixed/replaced multiple things on my phone and done a professional job. They explain things well, and truly have the customers best interest at heart. Prices are fair, and they always explain the costs and get your approval before they do anything to your phone. I would certainly recommend them to anybody. I wouldnt bring my phone to anyone else.
Willing to work with individuals or businesses, very clear and concise, no negotiations needed. They play Christian music in the lobby and are very attentive to their customers.
Highly recommend. Staff was friendly and helpful. They were able to fix my phone in about an hour.
I visited this place after searching for a local business that could repair cracked/damaged IPhone screens. Im so glad I read all of the positive reviews and tried the business for myself. Its RARE that you find a small business with such great customer service and quality work. The staff is very knowledgeable and are the nicest people! This is definitely my new go-to place for device repair. I wish all businesses around the Baton Rouge area operated with such professionalism!!
Fast service, informative, saved me a lot of money instead of buying a new phone.
Walter did a fantastic job fixing my iPhone 7! It was overheating and draining the battery constantly. I thought I was going to have to get another phone but they just saved me hundreds by repairing mine! So very satisfied with the service I received!!!
One could not ask for more professional service. The work they do is outstanding! Such a great group of guys. I recommend them to anyone needing their services. Absolutely the BEST. I would not consider going anywhere else!
The guys at CPR helped me when I was in a bind. The service was great, and they were very honest with me at every step. I would recommend them to anyone who needs honest cell phone help at a reasonable price.