Everyone was so polite and welcoming. Big shout out to Chris Anderson. He is committed to offering good service. He displayed incredible knowledge about each product and all its features. He went the extra mile to insure all of my needs were met. A lot of people may dread going to dealerships, but the environment there was absolutely comforting. Great team guys!
Trey in service department is just awesome! Hes always helpful, nice and he does it all with a pleasant smile. You cant go wrong if Trey checks you in.Also, I must say that Sandra C. Is the best. She helpful and provides the best customer service....Sandra C. is so pleasant and courteous
Thank you Trey Russell!! He set my appointment up two weeks ago. He was very patient. Answered all questions and concerns. He was honest. Stuck to his word. Had my vehicle taken care of in about an hour or so after dropping off. Definitely will be dealing with him for all appointments.
Let me tell you about Ms. Deaun Blair, baby! She is the best! Best in service! Best in knowledge! She answered all my questions that I had. Talk about excellent customer service! It was service with a smile!
I visited Royal Nissan today and am rating it 5 stars solely due to Trey and Trey alone. He took the time to address all of my concerns and effectively solve them. Then, he went the extra mile to provide me with all pertinent information related to my service. I would go back just to have Trey assist me again.
Mr.Jarvis Williams was awesome! He made the process very easy as a first time buyer! Super grateful for his amazing service and knowledge. I walked out with a smack brand new car!! Once again, The process was smooth sailing and I highly recommend Royal Nissan especially if you are working with Mr.Jarvis Williams.
Kenny and Laura was very nice and pleasant with me. They did an fantastic job working with me. I really appreciate the time they time out with and their very well done taking care of everything with me.
I recently got my car serviced at Royal Nissan and Trey R. was my service advisor. He took the time to explain why I needed certain services completed at specific intervals. He was extremely kind and courteous throughout my communication with him. In fact, the entire service team was friendly and kind in every encounter. I highly recommend Trey and Royal for any service work for your Nissan.
Trey was very very knowledgeable and he shared that knowledge. He also ensured I was taken care in a very speedy manner. Very courteous, friendly and knowledgeable.
Mekides was very helpful, friendly and professional. She was able to provide me the service that I needed and did so with such a pleasant attitude. Wonderful customer service.
I wanted a good inspection of my vehicle with a couple specifics checked out. Royal Nissan took care of my request and fixed a recall issue as well. The only complaint that I have is the dirt left on my mat from the cabin air filter change. Besides that thanks for the quick and speedy service. Colton is a great customer service rep. Very polite and informative. 10/10!
My experience was great. Tyrone took good care of me. If you want a new ride he is the one to see.
Deaun Blair was excellent with her service for me today! She made sure that I received my service in a timely manner and that I was informed on any issues and services related to my car.
Sandra Crappell was so easy to work with!! She took her time to answer every question I had to the best of her abilities. She made sure I was well off and I understood everything that was getting done to my car. It was a great pleasure working with Sandra!!
Our experience was the best!!! If youre in need of a vehicle ask for Ollie Ledwig. He was very respectful and met all our needs!
Our 10-yesr-old car gave up on us. We needed a newer one capable of towing a small camper. We found a barely used Nissan Pathfinder and a capable salesman, Alan Landry, at Royal Nissan. The rest has been easy. I recommend Royal Nissan for help finding a vehicle to meet your automotive needs.
Mr. Kenny and Lauren are absolutely awesome. They helped me get through my servicing with no problems!
Stopped in today for a quick oil change from out of town. The service department personnel were really professional and friendly, I had Trey and he went above and beyond to get things done.
Thank you Royal Nissan and Mr. Jarvis Williams for help finding an amazing vehicle and I will definitely recommend you to all potential buyers.
My experience at Royal Nissan was amazing. Sandra Crappell, my service representative was EXCELLENT! She was very informative, patient, and had great customer relations skills. Thanks Sandra for making my frustrating situation easy to deal with. Thanks Sandra and thanks Royal Nissan! Job well done.
This was my first time going for a service and Colton made the experience such an easy process, Thank you to him and the mechanic again!
Sandra & Jackie are always amazing to work with! I went back after a not so pleasant experience, because I believe every business deserves a second chance to make things right, and Im so glad I did! They are always quick & clear and communicate with me throughout my visit. Definitely recommend bringing your vehicle here and ask for Sandra!
Trey Roussel was a great, he helped told and explained everything well to me as well getting me ready for my next step 10/10
Colton and Emilee took fantastic care of my vehicle today. Highly recommend going see them!
Chris the financial officer as well as Chris Anderson the salesman were both extremely helpful in the purchasing of our new Nissan Rouge. We received excellent service.They treated us like we were part of their family. Thank You all at Royal Nissan for making this an enjoyable experience 🖐🏻
Sandra is the best!!! She makes waiting on my car so much better not to mention she treats everyone like they are more than a number! Royal is lucky to have her.
Trey Roussel in the service department is great.. he makes sure I’m in and out and keeps me up to date on everything.. If I need to reschedule I can email him and he responds quickly..
Just recently purchased a Nissan from here and overall overjoyed with the experience. I had an awesome time buying my first car from Mr. Alan Landry. He was very quick and efficient for a sales man and had us out in an hour. Mr. Alan definitely made the experience better and overall a friendly person. He explained all the policies and details very clearly and kept me informed about my car and the need to knows. 100% recommend him for future customers!
Mekides was extremely helpful and friendly, and extremely professional and mature for a younger team member and made us feel really welcome !!
Mekides did a fabulous job today helping me and getting me out of the dealership in a timely manner. I would recommend checking out Royal Nissan and ask for Merkides!
Mekides This young lady has helped me well today I really appreciate .
In all the Nissan dealerships I ever been to. Royal Nissan has the best team. From the time I arrive until the time I left. I met an employee from the service department name Deaun. She was helpful, respectful, and has excellent customer service. If everyone has car problems. I recommend you 2 c Deaun at Royal Nissan service department. Her and the team at Royal Nissan will help you.
DeAun was great. I had to get a new key I was in and out great customer service.
Trey delivered great service and got me out quick!! Definitely recommend him as your service provider : )
Mekides did a great job getting me in and out quickly with my repair completed!
I highly recommend Britney Wimer she has great and in depth knowledge of the vehicles at Royal Nissan and is very personable. She made the experience quick and easy. Definitely a five star experience!
I had the best experience ever buying my Jeep Cherokee Sport. My salesman was awesome great personality a great spirit he really cared about what I wanted and I didnt feel like he was just selling me a car.. I felt at home I felt that they tried everything that they could possibly do to make sure I left with a vehicle with great terms. Even my financing experience was great Chris Conrad was awesome and we came up with a plan to build my credit while I enjoy my new ride. My salesman was Christopher Anderson and he was just an all around great guy great person great personality and an awesome salesman I would refer anyone to Royal Nissan because my experience was so awesome I feel like I have two new people to add to my family these two guys I wont forget... So as for me I give him five stars it was a very pleasant experience I had and this was my first car that I bought off a car lot and Im 33 years old but it definitely wont be the last time I visit Royal Nissan to purchase a vehicle!!!!
Kenny and Lauren are the best here at Nissan Sentra and they’ll take very good care of you!!!
Kenny and Lauren did a good job had me in and out with no complaints
Mrs. Mekides Mognhode did a great job, very clear and straight to the point.
Cory Oldfather at Royal Nissan is amazing. He got my daughter’s car in ASAP after the hurricane and was in constant communication with my husband throughout the services being performed. I highly recommend this dealership and Cory if you need work done in your car. They are all wonderful to deal with.
Colton Lyon was my service advisor today, and he did a great job! 10/10 service!
I’m extremely pleased and impressed with the staff at Royal Nissan. I recently visited and was promptly greeted by Mr. Alan Landry. Mr. Alan was great! Informative, personable and super ingenious without the typical car dealer shtick. We agreed upon a deal and then headed to finance with whom I had the pleasure of working with Mr. Andrew Anthony. Again it was a smooth and uncomplicated meeting. Andrew was awesome to talk to and extremely efficient and helpful, go tigers! Overall, it was an easy and enjoyable process because of the professionalism and easygoing nature of both Alan and Andrew! I would absolutely recommend anyone interested in a Nissan to take a visit to Royal, you won’t regret it!
Trey did an excellent job in taking care of my wife’s car. Explained everything very detailed. Thanks Trey
Mr.Louis at Royal Nissan off Airline Hwy is the best!! My car flooded in April and I went straight to him and told him exactly what I wanted and he made it happen! He made me feel very comfortable and the whole process was super quick & easy. He even drove to another dealership to get the car I wanted. He is amazing and I won’t go to anyone else from now on! Thank you Mr.Louis! My family and I appreciate everything and we are loving our new Rogue💗
My appointment to get a oil change was fast and easy thanks to trey
Wow what a great visit I had with Royal Nissan/Mitsubishi. There was no pressure put on me and the salespeople let me explore on my own. Then when I had questions Mr. Billy Brooks (salesperson) listened to every concern I had. His knowledge and experience made me feel so relaxed and this was a major reason why I shopped there. After driving the Outlander and then the Mirage the time was to choose which one fit my budget. Both vehicles were in my price range and I decided it was best for me to purchase the Mirage. Mr Billy Brooks showed me the entire car from turning on the lights to adjusting the seats. He took his time with me and his experience truly helped with my decision. I would defintely tell everyone who is looking for a new or used car or truck to seek out this awesome crew at Nissan/Mitsubishi. They really want you in a new car and will go the extra mile to help you fulfill your dreams of a new car. Thanks again Mr. Billy for your vital and sincere help. After I left the dealership I felt like I had known these people all of my life. They are the best ever......
Haylee was the sweetest service advisor I’ve ever had. Made the entire experience very pleasant. I highly recommend!
I ALWAYS receive superlative, and stupendous service administered by MR. COLTON, MISS. EMILLE, AND MISS.JACKIE!!!!KUDOS!!!
I want to thank Alain Landry and Chris For having helped me buy the car that my sister likes, People like them are the ones who must have any business for it to succeed, the day before I had a bad experience and a very bad deal at the dealer from LeBlanc Nissan in González, The next day I came here to Royal Nissan And these two people treated me more than well, I recommend all of you who read this review to come and buy your car here !!! Thanks!
Britney Wimer is the ideal salesperson. I told her what I was interested in and she actually showed me the vehicle I saw on their website. She was courteous, patient, and very relaxing to work with. She was thorough and made sure I had everything I needed. Chris Conrad in Financing was nice as well. He was made sure I financed with my budget and gave helpful tips to use later. Together they made sure I was comfortable with my purchase . I recommend them for your next car!!!
I am really satisfied with the customer service that Tyler Blanchard provided and how he assisted us with buying our Nissan Rogue. I greatly appreciate his patience and understanding of our situation. He truly went above and beyond. This dealership made the process of buying a car quick and easy. Im glad I chose to buy from them.
Awesome customer service! Very informative and professional! I appreciate all that you do! Trey😭
I purchased a Nissan from another dealership and it was sent to Royal Nissan fix a problem I found. I dealt with Colton in the service department. He was wonderful to deal with. Very pleasant and helpful. I will certainly ask for him if I ever have another problem.
Mekides was very helpful to make sure I got what I needed
TREY WAS AWESOME! I took my car to get serviced and I was in & out in less than an hour!
I bought a pre owned 2018 Nissan Frontier from Jarvis Williams and out of 14 trucks I have bought over my lifetime as I am in sales and trade them out every 2 years this deal went smooth. The pricing was very fair and I liked how they were fair on the extended warranty on the truck. The time it took from start to finish was 30 minutes as I knew what I wanted. Everything ran smooth.My father also bought a 2020 Nissan Frontier from Jarvis Williams and he got a pretty good deal. He previously bought a 2018 from Royal Nissan also after we shopped at 8 Nissan dealers and they had the best price for the options he wanted even back then. The service dept also has been competitive on pricing and they do give the customer personalized attention.
Trey took great care of me and my vehicle?
I had a wonderful car buying experience with Jarvis Williams. I didnt feel pressured to make a purchase right away, and he was very knowledgeable and upfront about the buying process. If youre looking to purchase a new car, Jarvis is the man to see.
Mekides was so very excellent. She really helped me so very much.
Trey is always EXCEPTIONAL! He was thorough and kept me informed the entire time! Keep being our favorite part of Royal Nissan, Trey!
Took my vehicle in for a oil change and tire rotations. I had good service and job was completed in timely manner. Deaun was a great help to me thru the whole process . Also I had 8:30 appointment and came in when the service department open and my care completed at 8:30, I like say thank you for good service.
Kenny and Lauren were amazing to work with. Kenny updated me every step of the way. Great team!
I received EXCELLENT customer service from Deaun Blair
Jarvis was a great salesman! He’s friendly, knowledgeable & provided me with options. I appreciate his professionalism & warm personality. I will definitely but from him again!
My brother; Joshua Watson got a new car from Royal. He can’t stop bragging about how great his salesman Donald Suir was and still is. He’s literally there for you day or night during and after sale.
I came back to royal Nissan and the service manger Mr. Corey was a big help. He called me to help me with the problem that I was having with my car. I really appreciate it and his service. And I would recommend royal Nissan service
Trey R. - his was great and explained everything that I needed to know. Thumbs up
Mekides provided me with excellent customer service!
Trey was fantastic with no appointment and got my car serviced in record time! Thanks so much!
MekidesWas very helpful and professional! She went out her to get all the maintenance needed on my vehicle!
Kenny was extremely helpful and nice. My vehicle was ready when promised. Everyone made sure everything was okay before we left. Thanks again for everything
I took my car to get a full check today. Did an oil change and tire rotations and I definitely love how I got treated. I definitely love this Nissan way more than the one I used to go to. The customer service is way better. Thank you Kenny for all your help. He was such a sweet man. I told him what I needed and he was honest about what time or how long it would take. Very straightforward and nice person to talk. Thank you do much
The service that i received at Royal Nissan from Jarvis Williams was beyond great. He assured me every step of the way. The customer service, the willingness to make sure i was happy, the determination and drive was everything and more! If you’re looking for a new or used vehicle be sure to Ask for Jarvis Williams !
Mr. Landry, and his team were absolutely amazing and made me feel at ease with everything. Mr. Landry was a blast to work with its very nice and rewarding when someone is in your corner and just trying to make a sell. Thks again to Mr. Landry & Mr. Andrew. For everything much love
Royal Nissan is absolutely fantastic! Trey Roussel has assisted me numerous times over the past few weeks and his customer service is second to none. Trey is extremely personable, detail-oriented, uses a client-centered approach, and does everything he can to assist and provide the best quality service for his customers. I will continue to visit this location because of Trey. Thank you!
Amazing customer service. Thanks Mekides
Recently got my oil changed and was pleased with the expeditious service I received. Sandra Crappel was communicative and pleasant to work with 10/10 will come here again
Trey, gives awesome service every time I come in. His service brings me back here to keep my Nissan in top shape.
My experience was pleasant, but I live in New Orleans, so I would not like to travel for an hour and a half for a trip to Baton Rouge for oil changes and maintenance. This was my first oil change. On the other hand, if my next oil change or maintenance at another is not comparable to my experience at Royal Nissan, I will sacrifice some time for a better experience.
Trey was very attentive and communicated with me throughout the whole experience. Excellent service !!
I had the most wonderful experience today at Royal Nissan. I showed up at 7:30 and was greeted with a smile from Colton. He took care of all my needs, and did it in a timely manner, so that I was not late for work. I couldn’t be more pleased with the service that was provided. I will definitely be coming back! Thank you Colton and the Royal Nissan team for making a stressful morning, not so stressful.
Trey is an awesome advisor! He always takes great care of my vehicle, and provides excellent service
Mekides is very helpful service was real good
I just wanted to say I had an awesome experience at Royal Nissan and I want to say thank you to DeAun For helping me with my parents vehicle because I was so clueless
Colt and Emilee did a great job taking care of me today. Thanks guys
Trey R. at Royal Nissan was great and very professional! Took care of my Pathfinder and got me in and out quick!
Lauren & Kenny were great! Super service.
Great place to take your vehicle and ms. Sandra Crappell was perfect in keeping me informed and very nice and polite.
Excellent service, Mekides Mognhode my service tech was super efficient, polite and nice. I enjoy this visit because of the great service performed. 👍
What a wonderful experience dealing with Ollie Ledwig in purchasing a car !! His attitude and personality was outstanding !! Was never pushy and his demeanor was excellent!! The whole experience was delightful !! Would recommend him and this dealership to my family and friends !!
Tre is amazing! I very helpful and kind, I will be working with him every time my car needs something!
Thanks Deaun for the great customer service!
Deaun was a great rep. She gave me no problems and helped me quickly and was very nice!