Mavis has the most amazing staff !They are so Honest, courteous &genuine which is a rarity !!! I would send my love ones as well as strangers who needTires /breaks etc. done to see Mavis. They are so sweet as to drive your car up to the door for you when they finish!! Best customer service!
Attentive crew, concerned with my customer satisfaction. Looked for a tire to replace a damaged tire I had and accommodated my schedule. Robert is the one you want to talk to and his crew are excellent 👌. Nice peaceful atmosphere.
Awesome staff! Super fast service. Helpful, didn’t try to upsell me. Will definitely be back for future business!
Aliyah and all of the workers at this location are WONDERFUL!! I was traveling back to Mississippi and noticed my tire was low. I had to bring my dog with me and they were understanding and took the time to explain what was wrong with my tire. They also have a very nice swing out front to sit and wait! Thanks for your help!!!
My experience at Mavis was wonderful. Amazing customer service delivered by Mark. He was very kind and very informative. I will come back here again for my future car services.Service: Oil change, tire rotation and wiper blades.Cleanliness: Very clean facility and well maintained.Oh and there is wifi! So I got to get work done while I wait for my vehicle.
I really appreciate the great experience I had today. Aliyah started me off really well recommending the tires I needed on the phone and everything was great with the install. Had a good Sunday there and saved some money. Thanks!
Merris helped me get the best deal on a set of tires & saved me 30 dollars on my alignment! Ill definitely be back mavis!
The team at Mavis off of Coursey were very polite. William is a very knowledgeable mechanic and honest. I am thankful they were open on Sunday. Reasonable priced and great work.
Awesome customer service and affordable prices. Ask for Robert. Hes the man!
Robert and his staff are very professional and friendly they went above and beyond to provide great service To get me back on the road. The service I received was exceptional and very fast. I will definitely be coming back for future service.
I came in today to get my brakes done and Rachel at the desk was amazing. From her customer skills to the way she kept me in the loop throughout the whole process was excellent. She had a way of making my wait go by faster i love the energy and the service here.
Had Rachel help me out after I got a flat tire on a Sunday afternoon. It was wonderful to have somewhere open at such an odd time. She helped me find a pair of tires that fit my car while in my price range that could be delivered on Monday morning. Was ready to go by noon. Cant beat that type of helpful and fast service.
Mark was kind and informative. He showed me what was wrong with my tire and why it couldnt be repaired. The time it took for the tire to be replaced was reasonable. Ive been going to this location for a long time and will continue to.
I have been using Mavis for a while now and their knowledge about cars is amazing! I know my car is in good hands when I leave it with them. I want to give a special shout-out to Rachel who helped me this morning and took care of everything I needed. She was very friendly and nice and took all my stress away. Thank you Rachel!
Rachel and Robert were great in locating the tires I needed and getting me set up quickly! They are very customer oriented. I was waiting as I had my work done and witnessed them offer others the same outstanding service over and over!
Robert was amazing. He completely took care of me and my car was done on time. Excellent service. Thank you
Have brought tires and wheels for various cars here for years. Always friendly, prompt and professional service. 5-stars, would recommend!
They ALWAYS take great care of me here at Mavis!I get great customer service, quality and speedy service on my vehicle! I couldn’t ask for better!Also, Mr. Ed is the kindest and most knowledgeable human! I enjoy doing business with him!
The service was very swift and friendly staff! The environment is very peaceful. I normally dread waiting but I was not agitated at this location.
Amazing customer service! Ms. Merris took care of all of my needs and even discounted my alignment so I could protect my investment! Knowledgeable, friendly and fast! Ill most certainly be coming back here for all my cars needs
My name is Kim Lang. Rachel was my Advisor yesterday and today, this young lady was professional, motivated, helpful, knowledgeable and kind. Overall my experience at Mavis Tires on Coursey Blvd. In Baton Rouge was awesome because of Rachel. She’s the best!!!
I had a great experience this morning! The lady at front desk is the best,her name is Rachel! She had great communication skills,she even changed the tire herself. Thank you,she is the best!!
They were so nice and professional! I needed just one tire change and I was in and out in no time, even with someone waiting before me. Racheal was very welcoming and friendly. Definitely coming back when I need new tires!
My experience with Mavis has always been pleasant, however over the weekend I had the pleasure of working with Mr. Ed! Not only is Mr. Ed extremely knowledgeable, he is also personable, courteous and integritous! He was able to turn a very frustrating situation into a smooth one while ensuring the efficiency and accuracy of his team. I highly recommend Mavis to any of my friends, family, colleagues and clients!
Great service with a smile! What a difference two tires makes. Shimmy gone, riding smooth again!
Received good customer service from the sales representative. Need help with tires and they took the extra steps to get the job done. I will be back for more tire service.
Out of town and thought I would check out a familiar name when I was in need of an oil change. I am glad to report same friendly service, and knowledgeable staff with competitive prices that used to.
This tire center went above and beyond to help get me a tire and back on the road. To say the service was exceptional is an understatement. I cannot say enough great things!! Very seldom do people go out of their way these days and these folks really did!!! I will buy my tires from them forever! .
Robert And his team were great got 4 all tires on my 4 runner in and out in no time thank you so much
The service here was great! Aliyah and Mike were a huge help. I recommend this Maviz location. Thank yall.
Aliyah was amazing and very helpful! Fast service and friendly staff truly made this place a great experience!
Awesome service by Robert! Needed a tire repaired and called 20 min before they closed. Without hesitation, Robert said to come on over and it would be taken care of. They were fast, efficient and treated me wonderfully!!!
Aliyah and Mark were dope! Very helpful, quick and they looked out for me! I would recommend people to them expeditiously!
Service at this location is SECOND TO NONE!!! I was warmly greeted as soon as I walked in, and they helped ease a stressful situation for me. In the end, I danced to my truck, thanking GOD they were there to help. Best location to go to...hands down!!! Thank you gentlemen for your kindness and service!!!!
Superb customer service and they replaced my back two tires on my 2015 Chevy Sonic in no time at all. Thanks guys
Bought a rim for wifes car, they installed the tire, also installed wiper blades. Friendly and straight forward. I previously had 4 new tires installed on rims for my Jeep, which is why i came back.
Robert and Mark had fantastic customer service! I highly recommend this location to anyone looking for friendly, accommodating service!!
I got my tire replaced here and drove back to New Orleans from BR that night with two dogs and a kid. At 50 mph or higher the vehicle started shaking. The tires were clearly out of balance. I drove the whole way at a speed of 40 mph with a fear of tires exploding and us being stuck in middle of highway at night. I called the store explaining the situation and their response was “it happens more often than you think sir”. Very unprofessional. There are no Mavis store in New Orleans and Upon asking refund, they transferred me to customer service and they mentioned they will look into it. I will update how they end up responding.
Had excellent service rob and Noah did the job right and speedy! Will definitely return for other business!
Friendly staff, competitive prices. Definitely recommend them to people.
Real good service fast and friendly...aliyah at the front desk was very helpful and friendly as well!!!
Received exceptional customer service and advice from these professionals. Requested checks and services were completed on my vehicle in a timely fashion and technicians kept me informed along the way. Thank you gentlemen, I will return for future car/tire needs.
The service that I received was outstanding. Mr. Robert informed me thru the entire process while I waited for my tire change and alignment.
The Young lady By the Name of Rachel has a Awesome Customer Service skills and a Great attitude and will keep you coming back she’s Definitely a Asset to the Company
Great place to go for tire needs and more. Always friendly and good prices!
Rachel was very friendly and knowledgeable. Very quick and took good care of me . Will do business in the futur
Mark was exceptionally friendly and helpful. It was good to find a place together a tire on a Saturday.
Amazing customer service quick and efficientAlways a great place to get serviced at .❤️❤️
Rachael and Dennis was a great help I loved how they approached me at my car before I even gotten out and took great care of me fast service great hospitality!!!!!!!!!
Super Friendly Staff and Great Service!
My experiences at this location has been awesome! They provide excellent customer service and they are quick to get you in and out. I stopped at this location on my lunch break for a new tire, within 20 mins I was in and out. Thanks you Mavis Tires & Brakes!
Robert represented Mavis with professionalism and courtesy. Wish I could give more than 5 stars
Good prices and as quick as they can be, considering how busy they are. Rachel is also super sweet and helpful!
Rachael was awesome she was very helpful to me will come again.
Love The Service Great Customer Service 👍 The Best In Baton Rouge Hands Down Thanks Rachel 😊
What a day until I meet Rachael she is professional. Walmart on O’Neal took my tires off two hours later. Rachel you rock! Thanks for training the new girl !
Friendly, professional staff. Competitive prices and quality work.
They lied to me on the phone about the cost of an alignment. The guy said original cost $89 for a 2017 Toyota Camry and he had a $20 coupon so it would cost $69. I made an appointment for later that day and when I got there and my appointment was pulled up they tried charging me full price and to add insult the guy said that the price of $89 had a $40 coupon and originally the cost was $130.I did my homework before going there and the (Toyota dealership) which has graduated tech and top technology plus better warranty charger $99 for an alignment so of course for $10 more I would go there.If someone is willing to lie to you once, they are willing to lie again and that also show the quality of work they are willing to do if they have no problem lying to trick you into their shop, which was empty and now I see why.
They are the best in baton rouge, they gave me a great price and had my car fixed sooner than I expected, very friendly staff, I had a great experience and I would definitely be back next time I need to get my car fixed. 100 recommend 👌👏
Fantastic service always. Rachel was very helpful
I started my experience with some scheduling issues. Then some issues with supplies. However once we got those issues sorted out they were able to squeeze me in and get a lot of services done. The service team (Tye & Ryan) bent over backwards to get me taken care of and even comped a couple of the lesser services for my wait....which wasnt too far out of the realm of reason considering what all got done.Just like going to a doctor appt, come prepared with something to read and/or a charger.Bonus: theres a sonic next door for a quick lunch or snack and many other places within walking distance if you are going to be waiting a while.
The guy Ryan that used to work at this location was AWESOME and so HELPFUL when I came to replace all four tires and an alignment. He apparently moved to a different location and the older man who is at this location is very rude.
I brought my car in on a Sunday and my car was ready on the following Monday. The diagnostic guy checked it out immediately and figured out what was wrong with it. I received exceptional customer service from this particular location! I highly recommend Mavis on Coursey Blvd.
Sunday morning and about to return home to Houston. Filling up with gas and as I was returning to my nights accommodations, I hear noise coming from my back tire. A large screw had impaled itself in my tire. What do I do next? My Step Son, long time resident, said only one place to go in Baton Rouge, Mavis Tires. Arrive shortly, they were open, Sunday morning, Wow. Inside the Mavis establishment their concerned personel, said let us look at your situation. Within one hour, a simle on my face and a sigh of relief, Mavis has put me and my wife back on the road home. Incredible and Thank you Mavis.
Great workers and customer service they have and communication skills awesome will return again if needed.
I recently went to Mavis on Coursey Blvd to get a new set of tires for my wife’s car. Tye and all of the other managers were nothing but helpful. Tye didn’t have all 4 of the tires I needed in stock, so she sold me 2 of each name brand tires at the same price. Fast service, great people. Will definitely be back.
My fiancé Johnny took the GT to Mavis and got a New Battery and Alternator installed. Was very pleased with the service. But the next day the Belt was screaming on a cold start. Johnny calls them. They say bring it in so they can check it. So they check and recommend to replace the pulleys, belt and tensioner. So they broke the timing plate taking off one of the pulleys and tried to convince Us it was already like that and wants to charge us to fix their mistake. Johnny should hear back from them tomorrow. In the mean time I’m mad as 🤬 🤬🤬. Point is that the car would not have been able to be driven if it was like that before we brought it in.
Thanks for the great help Rob and Aliyah
Ryan was amazing and got us in and out of there and back on the road for our family vacation!!! 5 stars for sure!
Love working with the Team at Mavis on Coursey! Robert is awesome and always takes the best care of us. Thank you!!!!!!!!
While I had previous issues with the tires that I purchased for our cars, I am so glad that I returned for repair of the roadside warranty. The Manager, Rob, and Assistant Manager, Tye, were great. I had not worked with them before. I had the oil changed, tires rotated and one tire repaired along with the replacement of two tire sensors. Thanks for restoring my trust in your company. I will be back next time I need service.
I was inconvenience when I got here. But your sale representative Rachel took care of me, and I left really satisfied
This location is awesome, I had a few issues with my extended warranty and Robert and Ryan handled everything for me. Thanks guys 😁😁
The Service was great and Mr. Robert and Mr. Randolph were great and help me get my car in a timely manner.
Mavis Tires & Brakes did such a great job on my tire rotation. The staff was courteous and the service was phenomenal ! I highly recommend this company to anyone in need of quality car care services!
Aliyah was amazing and very professional...
It was snowing in these BR streets and everything was closed. Robert & Randolph were the only people that were available to help ya girl out ! They got me in and out quickly with a new tire & friendly service with a smile. They even have feminine products in the sparkling clean bathroom and a kiddy play setup with a variety of actual kid toys in the lobby.. all the snacks are cheap in the vending machine too ! A+++++
Robert in customer service was very courteous and answered all of my questions and the guy who changed my tires was very nice. I will recommend this place to my friends and family
I went in for an oil change and Ryan helped get me in and out in no time at all. Ryan has exceptional customer service skills. I recommend this place for anyone needing an oil change, brakes or tires.
Mr Robert and Mr Josh were magnificent!!! I will always continue to do business with these guys.Thank You!!!!
Rob and Zeke provided to the most genuine and transparent customer service, making it easy to have trust that I wouldnt be taken advantage of. After calling around for prices, they were able to offer me the best deal in the area. Despite it being a busy day for the shop, I was in and out with four tires, an oil change, and an alignment in less than an hour and a half.
Robert and Zeke, were very helpful on getting me in and out. I was low on funds to have what I needed fixed and they suggested setting up a payment plan thru Flex Tire. I was approved and they had my car ready in 2hrs. I recommend Mavis tire to EVERYONE!! Great, fast service and helpful on a budget. Thank Rob. Thanks Zeke! My car feels like brand new!!
Be careful! I had an oil change and my back brakes replaced. They got me back on the road quickly and did well with communicating the process.WARNING - they made a mistake with my oil change that caused my driveway to be covered in oil. When I asked about the issue they seemed to attempt to defer the problem to have something to do with a Ford design flaw. They did not initially offer me any solution to this problem.Resolution - after I spoke with them and showed them pictures I had taken they then gave me a oil change for my next time. This is why I am giving 4 stars. Mistakes happen businesses need to be able to provide a solution.
Great experience! Communication is amazing and I am happy with the work!
Had a great experience while visiting the store. Tye,Zeke&Rob displayed wonderful customer service. Such great people to have working for you.
I came to get some assistance with a matter. There was amazing, quick, courtesy, and they were very helpful.
I needed an alignment done in 2 hrs, not only was it done, picked up 1 windshield, got blessed with 2, great customer service, just what I needed. Please check ✔them out.
Great experience, Tye was very helpful and courteous. I will definitely recommend anyone to come here for service
Racheal and KD was great in and out service !!!!!awesome!
BEST tire selection, wait times aren’t bad at all, BEST prices for quality tires !!! GO HERE AND NO WHERE ELSE !
Went on line last week and purchased four trailer tires for my new trailer. While on the web site, I was able to make an appointment to install the new tires. Did not have to pay for the new tires at that time.Checked with the tire shop yesterday and they noted that the tires had arrived. Note, these are tires for a forty foot fifth wheel trailer. The advised me to show up at my appointed time and park the trailer outside in front of three of the bay doors. I arrived on time and work was started on replacing the tires. The young man took them off one at a time and replaced with a new tire. He did an outstanding job and I was very pleased. The inside paper work was completed and the payment was the amount agreed upon on the internet. Job well done and I shall return with any future tire needs.
Great service, quick and very economical!!! See Robert when you go in, hes your guy to get the job done.
I’m so thankful for my coworkers to lead me here for my tire service. Mr. Robert you are the best thank you thank you, Mr. Robert’s service and help in assisting with my tire crisis was phenomenal. I would recommend everyone to go to Mavis Tire on Coursey Blvd, and ask for Mr. Robert and tell them Shana sent you 😁. Thank you again I’m truly satisfied with my service today and will be going back soon.
Got a flat and happened to be close to this shop. They got me taken care of with extremely fast and friendly service. Would definitely come back!
I’ve gone here twice so far. The first time was for rear tires and they were in great shape. The most recent time was for brakes. They are faster than a lot of other places, have great pricing (better than competitors, trust me I’ve been everywhere trying to find solutions for my car problems), and are super polite and friendly, even the mechanics went above and beyond for me. I recommend them to ANYONE!!!!
Robert and Dennis were awesome!
This is the second time Ive brought my work vehicle to them to have a simple oil change and tire rotation done, but my tires havent been rotated nor have they added air like I asked.
Called ahead to be sure they had time to take care of my car. Dropped it off around lunchtime and went up there right before they closed to pick it up and my car had not moved. They seemed confused that nothing had been done, then gave me the keys back so I could go home. Almost 5 hours and nothing taken care of, very frustrating. I have had good service under previous ownership here, but this was a poor excuse for customer service. Took my business elsewhere to a place that does what they say they will do.
Went into the store to have my tires checked, went in and out with no problems. Asked to speak with Randolph, he really knows the meaning of customer service.
5 STAR Rating …. If you need assistance with Tires or Brakes or Alignment …. This is the place you want to go. Tom worked diligently … until he found what I needed, got the tires brought in from another location and had me back on the road in record time. Thank you for the Excellent Service!!! Tom was friendly and very knowledgeable and easy to work with. Thank you again!!! You got a lifetime customer ….