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Unique Custom Collision Center
16530 Old Hammond Hwy, Baton Rouge, LA 70816, United States
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Unique Custom Collision Center
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Ka
Review №1

Very satisfied with the work and the color. I was definitely worried the color might be a little off but it wasn’t at all. My cars steering definitely feels better as well. Thank you!

Sa
Review №2

After getting broadsided a couple of months back, one of my first concerns was whether my lovely 2019 Volkswagen GLI would ever return to her former glory. Jimmy and the folks at Unique Custom Collision Center made all of those concerns disappear as they delivered her back to me like NEW! From the paint to the body work to the customer service, youll be hard pressed to find a better auto body shop in Baton Rouge! Stop searching... you found the best option right here!! 10/10

Da
Review №3

I wrecked my Rav during a FLOOD, when everyone needed their cars taken care of. And these guys still found space and time for me. I knew it would take a while because of the amount of things ahead of me, but I did not wait nearly as long as I had anticipated. These guys worked their tails off to get cars back to people, properly taken care of. Thank you!

gw
Review №4

They fixed my Nissan pathfinder like brand new and did it in A WEEK!!!!! VERY HAPPY! The staff is friendly and helpful and they even cleaned the inside of my vehicle to where it looked brand new inside as well!!!!!

Ma
Review №5

Unique Collision does excellent body work to your vehicle. The best body shop in Baton Rouge. If you is looking for a body shop take your care to, Unique Collision is the place and you wont regret it. 😊

Qu
Review №6

Pickup and drop off was extremely easy, very detail oriented in terms of letting me know step by step what was happening with repairs, upfront & honest, repairs completed two days ahead of schedule! Very pleased with the quality of work, & will definitely use them for any future needs.

Os
Review №7

The owner is a Great guy and they do awesome work!

Ch
Review №8

Unique Custom has by far been the most Professional and efficient Company that I have experienced in a long time. Mr. Jimmy makes you feel like family while still providing outstanding service. My murano is beautiful and still drives like new.Thank you Unique Custom Collision Center!

Ke
Review №9

My car came back in great condition

ke
Review №10

Informative. Answered a lot of my questions. Physically showed me what needed to be done. Definitely earned my business

Q
Review №11

Absolutely great place, staff goes above & beyond to satisfy every customer. Brought my vehicle in for some work and it looks completely brand new. Everyone, from the owner, to the staff in the office were great. Highly recommend

Br
Review №12

Best car repair in town hands down they care about the customer and getting there vehicle back to them in a timely manner gr8 Job

Pa
Review №13

Great body shop. Did great work on my durango and got it done super fast. Will definitely go back. 10 out of 10 would highly recommend.

St
Review №14

Very good customer service. The communication was beyond what I expected. My truck looks brand new. Very friendly and attentive to your needs. Highly recommend them.

An
Review №15

Absolutely love the work that they did on my car. The staff was polite, courteous and extremely helpful. All my questions were answered in a timely manner as well as returning my phone calls. Big shout out to the detail person on detailing my car. It was immaculate..They went above and beyond..I would HIGHLY recommend them for any and all your needs.

To
Review №16

So far I have used this company on three different occasions in which everything went well on each.

Mi
Review №17

I brought my vehicle here late November as the place is close to my house and it has positive reviews online. DO NOT LET THE POSITIVE REVIEWS FOOL YOU. The receptionist always sounded like she didn’t know what was going on and was giving me the run around. If you need more time, just say that! On top of that, the few times that I was up there, there were kids running around all over the place! Not safe and very unprofessional! I shouldn’t have to deal with toys being thrown at me while I’m patiently waiting for an update in the office. I wasn’t going to write a review until I noticed a little bit of defective paint work this past week. Paying someone to fix it out of pocket because I don’t want to deal with these clowns anymore! I’m pretty sure they sleep in the shop, too! Very unprofessional place. I’ve wrecked my vehicle before and the experience back then was night and day between that shop and this one. This is not China!

Al
Review №18

My experience with Unique Custom is just awesome. The work, the craftsmanship, the effort they put to your car is unbelievable.. its like the West Coast Customs of the south.. Tanya is so helpful and very approachable and down to earth person. Nothing in Baton Rouge will compare to this great experience in my opinion.. Khai is superb and exceeded all my expectations. He is the master mechanic of JDM cars.. So if theres anything that you want to work on the car of your dreams don’t hesitate to call them.. Once again Thank you so much Khai and Tanya and the rest of the crew!

De
Review №19

Wow, what can I say, my car looks better than before the crash. Done in less than 2 weeks. Owner came out to check everything to make sure I was satisfied. I recommend them. Gave them 5 stars!!!

El
Review №20

Top Notch. They were up to the challenge of repairing my Custom RV Van. All around excellent quality of repair and customer service. They keep me informed during the entire process and exceeded my expectations. Thank You

Od
Review №21

Love this place! Replaced my transmission on my Porsche for reasonable price. Will be back!

Ko
Review №22

Ive used these guys twice, one time for a custom bumper paint, second time to fix a dent on my truck, both times on time with no problems, great quality work for the good price plus the staff is knowledgeable and accommodating

K.
Review №23

Excellent service!!!! I needed repairs after having a wreck and Unique Custom Collision Center really took care of me. Im new to the area and didnt know where to take my vehicle, but Im so glad I chose them. They repaired my vehicle sooner than expected and kept me updated throughout the process. Everyone was extremely friendly and helpful during a very stressful time. Just call and ask for Tanya and Jimmy!!! They are GREAT!!!! Yall have a customer for life!!!! Thank You!!!!!! 😊😊😊

Je
Review №24

Great people and great job

br
Review №25

I will never take my vehicles to another shop! Khai and his crew are amazing! They fixed other shops mess ups and treating me like royalty. You will not be disappointed

Tr
Review №26

Recently had my infiniti coupe fixed by them.. been trusting them for years... and Ms Tanya was as sweet as the first time we met years ago! and the prices are right. thank yall again!!!

Th
Review №27

Very professional staff and service repairs were completed in the estimated time provided. The owner makes sure to come out and meet customers. Tanya was extremely helpful especially in helping to switch out my rental with enterprise. You receive step-by-step updates on your repairs via text and / or email. I recommend Unique Custom Collision Center for all your collision needs. I will definitely return.

Ge
Review №28

Ms. Tanya and the crew at Unique Custom Collision Center we’re AWESOME!! My back bumper had to be serviced and they did an amazing job. You get daily texts on your vehicles progress, so the communication was great. Ms. Tanya even interacts and communicates with the insurance company on your behalf if needed. Choosing this collision center was better than I expected!

Er
Review №29

They are very nice and professional. They provided excellent service throughout the process... From the estimate to me picking up my car. They worked with my schedule and was kind enough to wait a while after closing time for me to pick up my car. Its obvious customer satisfaction is a top priority for Unique Collision Center, which is a refreshing these days. Ms. Tanya and the office staff were awesome especially with communication and reaching out to the insurance company. Definitely will be my pick for basic maintenance now.

Mi
Review №30

Earlier this year someone backed into my car and I had to get some repairs done. I looked online because they had a ton of good reviews. These guys are the real deal. They finished the job fast and did a great job on repairs. There was a slight smudge from something and they went above and beyond when one of the girls at the desk took a rag to it and removed it. She talked about how the guys in the shop took pride in their work, the gals in the front were nice and friendly. If you need any work done these are nice, knowledgeable, and skilled craftsmen. Check them out

Ki
Review №31

I brought my truck to Unique Custom Collision on Tuesday and got it back, all repairs complete!, Friday afternoon. The staff are professional and friendly. The work done on my truck looks amazing! I recommend Unique Custom Collision Center for anyone that needs repairs done on a vehicle.

Ci
Review №32

Wonderful! Nicest people and completely honest! He told me what I needed to fix and what could wait. So refreshing to not have some gouge you.My bill was less then my deductible which was great and they did an amazing job!Took it in for an estimate on Friday, dropped it off Monday and had it back same day. Amazing!This is my go-to place and they do detailing as well 😃

Ca
Review №33

The owners and Tanya were very helpful. They answered any questions I had. Its never easy when you get in accident in another state. They made the process smooth and put any worries I had to rest. Thank you so much for the great job you all did on fixing my truck.

Su
Review №34

I brought my truck to this place after I had gotten into a wreck! They did beyond a fantastic job! You can’t even tell that there was any damage to my truck! I love the work they did! I will recommend them to everyone I know! They were very nice, answered every question I had, and my truck was ready in the time frame they said it would be! They also kept me updated the whole time they had my truck!

ba
Review №35

Last week I had the pleasure of meetingTanya and Jimmy.at Unique Custom Collision. Tanya impressed me first by listening to m y story for a second time. My story started 7 years ago. While I was there I watched her handle a large volume of work around her desk. She put it all together including paperwork from 2012. Jimmy came to meet me after looking at the car and reviewing the history. He was sincere and calming and told me theyd get me a rental car and when my car would be ready.You dont see this kind of service everywhere. I would send my family there.

Ju
Review №36

I was referred to Unique Custom Collision Center by a Progressive Insurance representative because Unique is a Progressive Guaranteed collision center. My experience with them was excellent. The staff is friendly, courteous and very helpful. They are very efficient, and the paperwork didnt even take the 15 minutes that it was estimated to take. Jimmy - the owner, I think - met with me about my car and explained what to expect. He was kind and very personable. He assured me that the work would be completed within the timeline and that the work was guaranteed. He did not disappoint; my car was finished and like new a day earlier than scheduled. I write this review as I sit at Unique waiting on my car to be aligned, a service that Jimmy offerred to save me money and help me out. If you happen to be in accident, Unique Custom Collision is the repair center to go to. The service and quality of their work is excellent.

jh
Review №37

I reccomend going to unique custom collision everyone was nice and friendly I know if I have any problems again with one of my vehicles I will be coming to them thank yall very much I really appreciate it

Le
Review №38

I was referred to Unique Custom Collision after some one rear ended my vehicle. From the very beginning Ms.Tanya was very helpful in assisting me with getting this taken care of through the insurance company and seeing to it that I recieved a rental. I was asked if I needed any other services while my Chrysler was being repaired which I found to be very convenient being that most repair shops dont offer mechanical services. I was also notified with updates throughout the process... The job was fast and looked like new, and upon getting my car back it had been detailed. Thanks Unique!!!!

Br
Review №39

An absolute Hidden Treasure in Baton Rouge! Staff is EXCELLENT! Communication with client & insurance second to none! Repairs large and/or small 10 out of 10! Honesty & integrity is what this company is all about! Will continue to bring all of our vehicles to this company! Received Thank You Note from this business! HIGHLY RECOMMENDED!!!

Ro
Review №40

I have used Unique Custom Collision Ctr three times now: Professional in every way. Receiving a text message daily informing of the progress of repair is a nice service. Repair was complete as promised and looks great! Highly recommend.

te
Review №41

What a great experience! The entire staff is very nice and professional. Everything I asked of them they did and did it very well and in a timely manner. They exceeded my expectations.

Br
Review №42

Brought my truck in to get repaired, they were very friendly and helpful. After the insurance did their part, Unique Custom took two days to get my truck repaired and back to me. Very great place and very great and professional people. Will bring my vehicles back, hopefully nothing happens to where I need too.

An
Review №43

Customer service was awesome. My bumper was damaged in two places. Now my bumper looks totally new. Amazing job!

Na
Review №44

The people at Unique did an excellent job on my car. The staff, especially Tanya, were terrific. She kept me informed on the progress of my car and was always nice and helpful. The work done on my car was excellent and completed ahead of schedule. I definitely recommend them to anyone needing their vehicle repaired.

Ca
Review №45

1 call thats all!!! Great customer service, Ms. Tanya was awesome. She kept me posted on my vehicle and the staff were very friendly. Got the job done right and I received my vehicle back sooner than expected. Will I ever go back????.... MOST DEFINITELY!!! I would recommend this company to anybody. Thanks guys!!!! U freaking ROCK! 🎸

Al
Review №46

I was in a car accident and Unique was able to take my car in immediately and fix the car in a very reasonable amount of time. They kept me undated and Tanya is very nice and helpful!! My car looks better than before! I will use them again! Highly recommend them!

Jo
Review №47

I needed my back bumper replaced and am really glad I used this company. The price quote was fair and they got me in and out quickly. The back of my car looks great!!

Ca
Review №48

Had my first wreck. Dropped my car off to the team at Unique Custom Collision Center. Everyone was nice and welcoming. Due to it being my first wreck I was kind of still upset but these guys assured that my car was in good hands and that I would be back up and running in no time. They did such a good job with putting the front of my car back together that it looked even better than it did before the accident. I would recommend Unique Custom Collision Center to any and everyone who is looking to get 5 star work done quickly and efficiently.

Ta
Review №49

Unique Custom Collision Center is My Number One place to get All of my Vehicle needs taken care of weather its,Collision Repairs, ( Body, Paint),Tires, Alignment, Oil Change... You name it, They Can do it!! I put All my Trust in the Quality Work done here! Id recommend Anyone to pick Unique Custom Collision Center To be there first Choice!

Mo
Review №50

I went to Unique Custom Collision after some one rear ended my F-150. They assured me they would check for further damages other than the cosmetic ones. The job was fast and looked like new. They were very professional with a great customer service!!

Ca
Review №51

By far the best shop I’ve dealt with. My car looks amazing now and it was not stressful at all. Definitely recommend this shop.

De
Review №52

After my encounter with a suicidal deer, my Ram 2500 had lost a lot of its shine. After I got it back home, I took it to Unique Custom Collision Center. Tanya was very welcoming and helped me get things started. Tanya and Khai went out of their way to answer any question I had throughout the entire process. Now my Ram has its shine back. I am very happy with the service and will take a restore vehicle to them when it is ready for the body work. Thank you very much!!!

Kr
Review №53

The staff are extremely friendly. My car came out looking like new, clean inside and out. I would highly recommend this facility for your repairs.

lu
Review №54

Their work is AMAZING and my car got done super fast. Everyone is very very nice and caring and they truly do want you to be happy with their work which is brilliant! Very professional!

Ca
Review №55

Excellent service! Everyone was super helpful & understanding throughout the process! Loved the results of the work!

Ma
Review №56

The service and work was excellent. Shout out to Ms Tanya who volunteered to come in on her day off and release my vehicle. She also did the calling around and followed me to the end with getting my sensors recalibrated. Thanks

cu
Review №57

Awesome place and awesome service

Ka
Review №58

They have done our vehicles both times they were wrecked. They are very professional and offer great customer service. Awesome work. Thanks Mark for always taking care of us.

ia
Review №59

The owner and worker are so very helpful. I have seen the owner go out his way to help everyone that walk thru his doors. I would recommend this place to everyone. If you want to be treated like a person and go some where that your concerns matters. This place is IT! If you go, I promise you wont be disappointed.They have the best Body Man in the CITY--->ASK for Brent-Happy Customer

Do
Review №60

Great place!! 5 stars!!!

Al
Review №61

Unique customs collision center is a really good place to go if you need things like after market parts done on you car. I would recommend them if you need any work done on your vehicles. Ask for Jimmy he can do it all.

Bo
Review №62

Great people, make the process simple

La
Review №63

Everyone was great. They communicated with me the whole time. The service was great and I got my car back quickly.

Re
Review №64

I had a great experience twice my car was wrecked they were very professional & my car was finished in a timely matter...they also update you on your status of your car through email...Receptionist very informative and polite!

Al
Review №65

Recommended by our insurance, but they did a fabulous job on my husbands car after an accident with a deer. Very friendly, and considerate of your time. Appreciate your service.

Cl
Review №66

Staff is great and they did a great job and got my car back to me very quickly. Will definitely use them in the future! Thank you!!

El
Review №67

Awesome & friendly service! My van was ready a week early from the original date they gave me!

ya
Review №68

Tanya as well as the entire staff go above and beyond to not only provide excellent customer service but also great body work. They handled everything with the insurance and rental car companies, so I could focus on my school. I will never go anywhere else! Thank you Unique Custom Collision Center!

r
Review №69

Did a great job with good turn around time

Ma
Review №70

I’ve been going to Unique Custom Collision for years and couldn’t ask for a better service. I am always met with a friendly greeting and they always have time for whatever work I bring them, whether it be complex or the simplest job. They have worked on both my everyday auto and my high end sports auto for not only body work, but general mechanical work and upgrades as well. Khai and his team are honest with you when describing the work that needs to be done and the work that can wait. I have never had them try to up-sell me on anything, and they always are on the lookoutfor the best price on parts that they can get for you to make the bill the cheapest they can make it for you. Ive always found the work done in a timely manner, in fact some jobs are done while I am waiting there in the waiting room. I would highly recommend Khai and his team at UCCC for any car work required.

Sh
Review №71

Very quick and professional service! I dropped my vehicle off the Thursday before Christmas and it was ready for pickup on Christmas eve.

An
Review №72

Great dealing with them. The are professional and the work is excellent.

Ch
Review №73

Excellent Customer Service! Staff is great, owner goes out of his way to support customers!

An
Review №74

Car looked like new after a turnaround of less than 48 hours. Took care of all the calls to Ins. etc. Highly recommend.

Sh
Review №75

Love this place, the staff, Tanya, Khai, Jimmy, Kristen, Brent, and Ms. Wee are so friendly and helpful, outstanding work, great quality!

Ri
Review №76

Awesome people! Awesome service!!

Ke
Review №77

Nice shop quick repair service a+ make my car look way better than before love it

al
Review №78

Nice people. Easy to work with. Friendly. Fast!

Ri
Review №79

The best,they even detail my car wow now thats customer service

Sc
Review №80

The owner and the staff are very knowledgeable and very helpful.

Ki
Review №81

Great

Je
Review №82

Great work and super nice people !!! Definitely recommend !!!

Jo
Review №83

Always pleased with the job this shop does!

ri
Review №84

Very professional 👏

Ro
Review №85

Great place to have your car worked on

Ke
Review №86

Awful experience!. Several different promises to complete work at certain time never kept. Wont except a check for payment. Never.!!!again

Kr
Review №87

Always great service!!!

Information
18 Photos
87 Comments
4.9 Rating
  • Address:16530 Old Hammond Hwy, Baton Rouge, LA 70816, United States
  • Site:http://unique-custom.poi.place/
  • Phone:+1 225-400-9846
Categories
  • Auto body shop
  • Auto restoration service
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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