I was in a front end collision and the damage was significant. Doug and his team went to work immediately and did a wonderful job. They exemplified the highest standards of professionalism and customer service. Complete Collision will definitely be my first choice in the future.
I called complete collision center to get a quote on some clear coat scratches on a new car. I had been quoted up to 400 dollars from other companies in the area. I sent pictures and a video of the damage to their app, which was very convenient, and within a few hours I had received a reply. They told me to contact another local company that could do the work for a lot cheaper. I was really impressed with their honesty, they saved me a lot of time and money. If I ever do wind up needing body or paint work I’ll definitely be coming back!
Mr. Doug was the absolute best! He took in my vehicle at a time of need and was very precise and had everything handled in a timely manner! I am forever grateful for his recuse snd advise anyone in need to give him a call! They will not let you down!
They did a great job got my car looking brand new,it took a little longer than expected but my car was perfected so I see why the time was needed,Thanks again Mr.Doug and team.
I live in New Orleans and my daughter, an LSU student, was involved in an car accident in Baton Rouge. A family friend in Baton Rouge who owns a car dealership recommended Doug and Complete Collision. My insurance company wanted to repair my car, but Doug warned me that the vehicle would not be safe with engine/frame issues. Doug could have made much more money by convincing the insurance company (and I) to fix the vehicle, but he put honesty and integrity before money! The car was not repaired. Thank you Doug! I appreciate your honesty!
The owner went above and beyond helping my family in the crisis following our car accident. He helped us navigate the process of what to do snd how to do it. I’m so grateful for his help and he didn’t even charge us for a lot of things he could have. Thank you Doug for incredible assistance and Merry Christmas!
I chose this collision center based off of a friend’s recommendation. I now will recommend it to anyone! Doug was super helpful and definitely made the process pain-free on my end. They have the customer in mind which is something you don’t find much these days. Choose this collision center over any others!!!!!!!!
The best body shop Ive ever dealt with.
I spoke with Doug throughout my experience with the Complete Collision Center. He was very knowledgeable and eager to help me get my side mirror replaced. I was able to come in without an appointment one day for assessment and by the next week (after less than an hour after my appointment time), the mirror was fixed and as perfect as it was when I drove it away from the dealership. Hes not a salesman, hes an actual human who wants to help you and your vehicle leave better off than it was brought in. I definitely recommend his and this companys services.
My vehicle was hit while parked. I endured pure trauma dealing with Progressive insurance to get my car fixed. The Baton Rouge office manager, Christine, was a complete gem!! She worked hard trying to negotiate prices with the progressive adjuster who was not budging on after market or salvage parts. In the end Complete Collision made sure my car was repaired with original parts and I appreciate them so much. I dont plan on anymore accidents but I HIGHLY recommend this location on Perkins Rd. Thank you Complete Collision! Christine you were awesome to work with!
My 2014 GMC sierra got sideswiped on interstate in Baton Rouge. This was my first time dealing with a collision center. Really everything to do with it. I got the runaround by the insurance company that the person who hit me had Geico.I ended up having to get a total of two estimates for the insurance companies. After talking with the owner Mr. Doug, And seeing his facility and left my vehicle with him. It took a slight bit longer than anticipated but I’m glad I use patience and kept it with them. My truck looks brand new. I’d recommend Complete Collision, hopefully I won’t have to go there again.
Quality, excellent service, will not disappoint
My daughters rear bumper had to be repaired as a result of a fender bender. The service quality of the repair was top-notch and I would recommend them to anyone. My real reason for this review is not their great work, it speaks for itself, but their customer service. We had a few communicaiton challenges, however, once it was brought to light, Complete Collision had a stellar response and resolved everything. They get quality work and customer service right.
The plastic shield under my car was dragging the ground. Complete Collision Center off Perkins Rd. fixed it up in no time with no appointment. The employees were all great and very friendly! I highly recommend for all your auto needs!!
So I had a minor bumper issue that could have costs me hundreds of dollars in the long run. I drove up, no appointment, they saw me right away and gave me a very fair estimate, better than anybody else I talked to. I was in and out in less than an hour. Great customer service. Would definitely reccomend this place.
So happy with all the work they did for me. Christine was so helpful thru the whole process. Totally recommend them.
If I could give 10 stars I would. Extremely impressed with both the quality of work and how easy they made the process. Complete Collision was in constant communication with me. Would go back in a heart beat.
This collision shop is top notch! I would highly recommend using them for your collision needs. Christine went above and beyond to help me! I will defiantly use them again!
THIS COLLISION CENTER IS ONE OF A KIND!!!!This is place is a amazing. Very professional and nice. I would highly recommend.
We couldn’t have been more pleased! They cameto our rescue when in a bind. Work was done quickly and customer service was outstanding!! I wouldn’t hesitate to recommend them!! Thank you, Thank you!!
I had an excellent experience with complete collision center. The customer service was superior, the allocated time was efficient, and the staff was knowledgeable. I recommend this collision center as a top rated collision center.
They have the best customer service. My car looks great. I would highly recommend them to all of my friends.
They did just a wonderful job on my car after my accident! I highly recommend them for all body repairs!!!! And christine kept me updated throughout the entire repair!
My experience was GREAT!! I love how they put the customer first and look out for the customer best interest!! Customer services was amazing!!
From the moment I first called Complete Collision until the moment I picked up my vehicle, Christine was awesome! She and Doug were professional, and kept me throughout the process. They do topquality work, and They are top-quality people
My daughter used this collision center & had no problems. They were great!
I would highly recommend Complete Collision. They are top notch and have great customer service.
Complete Collision was a great help to me and my son! Christine at the front desk was super helpful with everything, and Doug the owner made sure everything was done right and with amazing timing too!
Had a great experience with Complete Collision. My car looked brand new, Christine was a pleasure to deal with, she was was very knowledgeable and professional.
Over priced and priced but great customer service.
Customer service here was above and beyond!
I am amazed at how complete collision is on the ball. If i ever need collision repair, they bought my loyalty.