Do not use this pharmacy. Outrageously slow. Go to the Jewel in Bartlett.

Drive thru is always a 20 minute wait. Not sure they should have this at this location. Doesnt save any time for your pick up.

Extremely bad customer service....Was on hold for 45 mins to talk to a pharmacy tech ..They kept on picking g up the phone and the putting back on hole without even acknowledging or answering

Drive through is painfully slow- average 20+ minute wait for pickup with 3 cars in front of me.

Didnt put one of my items in the bag, I called about it. She told me up and down it wasnt at the register and to look around my house. I looked and looked, decided to go back and it was right there on the register!! Lied to me and this isnt the first time things didnt make it in the bag. I got 4 items. I was definitely going to notice.

Pharmacy drive thru is ridiculously slow. Hire more pharmacists or techs.

Trash. Been on hold for 30 minutes and they just hung up on me. Literally don’t know why and how this place operates. Do not use!!!!!!!!!!

This place gets 5 stars today. I was in line and the guy in front of me decided he didn’t like how much his stuff rang up to so wanted several items cancelled out... the girl at the photo counter noticed and opened up her register and took me!! That is customer service in my book!!

The store is great. When I need help finding something, I get it. The pharmacy, on the other hand, is a particular type of torture. They forget I am waiting for my prescription and dont call my name. Happened twice and yes, they are VERY slow.

Pharmacy: 1.5/5.Pretty sad that every pharmacy trip is a pain. The lines are long and slow, often serviced by one person that both accepts and fills orders. My regular wait time is 10 times longer than CVS, more even if you factor that I need to go through the same process twice. Ironically, I tried two other Walgreens and experienced similarly long waits.Store itself: 4/5.Ive never had any real issue with the store other than they run out of stock on items I purchase. For instance, the Nice! Sour Candy Ribbons... Theyve been in stock I believe once at this store. Its a shame the pharmacy is such a horrible experience 90% of the time that its rating effects the store itself.

New to location & when I filled a script I was very impressed with customer service, that the slightly longer wait didnt bother me. I have been visiting many healthcare providers so waiting in line is nothing new to me but at least so far with this pharmacy the orders are correct & employees are thorough

I would give this place 1/2 a star if it was an option. Terrible incompetent employees working at this Pharmacy. The wait time inside and outside in the drive thru are just horrible. Scripts are never ready when you go there. The employees must not know how the alphabetical system works because they can never find the correct bin. Used to be a good Pharmacy but has gone down hill over the years. Dont waste your time. Im ditching Walgreens and its incompetent staff.

Absolutely the worst pharmacy ever! They send text messages for ready prescriptions and after you wait for ever they dont even have it ready!Absolutely the worst location.

This is one of the slowest Walgreens I have ever been to. The pharmacy customer service is terrible. Was waiting at the pharmacy for 10 minutes they called for help 5 times and nobody came. I finally left to go wait in the drove thru line and get served that way. Yesterday came in for the same script after being told it’s ready and it wasn’t.The pharmacy night manager needs to be fired.

Its just Walgreens

Pharmacy moves at a snail pace. I recently moved my scripts to jewel Pharmacy and will never look back

Very nice store but the drive thru pharmacy is so slow. I have been waiting for 25 minutes and it seems the tech always leaves in between car. Even when there isn’t a line at the drive thru it takes forever for anyone to acknowledge that someone is waiting. Not sure if it just isn’t staffed or what the problem is. Just disappointed since it is a new drive thru area

It seems that someone at the Bartlett. IL. Walgreens is cutting corners on the budget by keeping the AC to a minimum. Just yesterday I went there with my elderly Mother to pick up her prescription and she got a bit light headed while waiting in line from the heat but she wanted to stay in line since she said she really needed her medication so we did and I kept my eye on her. I spoke to one of the employees to voice my concern about the AC and they said they would inform the manager. So I went back in again today to pick up what I forgot yesterday and temp was the same so apparently the AC was still not having much effect on the store. Please mention the heat to the manager when you go in. Id hate to think of my Mother, or yours, passing out while in line at a pharmacy.

Worst Walgreens EVER!!!! Always, always, always very slow to fill any prescription. Very poor management and organization!!! Wait time is ALWAYS RIDICULOUSLY LONG!!!! Drive thru line for pharmacy is always a long wait and inside is worse!!! If under staffed, put more employees on shift when busy on nights and/or weekends..... Seriously Walgreens, get your act together!!!

Ehh not that good I was waiting in line for 30 mins and the person didn’t even give me the correct prescription and I actually relized the person there at the cashier was falling asleep and I was kinda mad because I got the wrong one and I told him that and he said “no I gave up the right one” and I’m like “no you didn’t I’m not (I’m not going to say their name) I’m Samantha” and he’s like “Next in line!” And so I left very angry.

Personnel completely uneducated and slow, use other pharmacy .

Employees are fairly clueless. Opening on time seems to be a problem for them. People who work in the pharmacy are dressed as if they just came from the ghetto. Nice store, poor work ethics.

Clean, well organized. Has a citi ATM.

Everytime we order pictures from this location we have issues. They are either blurry, cutoff, or cropped differently.

Very slow for pick up

Very nice new store!

Alright customer service