Love the selection of beauty accessories, hair and products. Clean and informative customer service reps

Love this place the Best Oil everyone thinks Im wearing perfume when I tell them its oil their surprise

Lazy sales people won’t put stock up on shelves and won’t go into boxes stacked with merchandise to sell in order to get what you need. Won’t be returning. Big store, empty shelves—not because people are buying up stuff quickly (I saw 3 shoppers in the store, including me), but because the lazy guy behind the counter is too lazy to stock the shelves. Very POOR customer service.

My go to place for all hair products! The staff is super helpful and friendly!

Great service several different products for all types of hair. I love the points reward system. 😍

Good service went in for some much needed hair products!

Good visit. Employees helpful and no long lines.😷

First visit there. Employees were friendly, courteous and helpful. Found what I wanted and was out in no time. Store well stocked with a variety of merchandise.

This used to be my go to spot but I cannot stand the owner. He is soooo rude like there isnt any other hair stores in Memphis. I rarely go in there now. Bad customer service will lose my business Everytime✌️

Greeted as soon as I walked through the door. Store was clean and fully stocked. Easy parking

I love Beauty Land2! The staff is friendly and so helpful. My sister and I were greeted by an employee to help with my hair selection. I absolutely enjoy our store experience while shopping.

Staff is always friendly nice and helpful. Store is well-lit clean and has a really nice selection of products

Rude I DONT do. These people have studied our culture and making money off of us daily. They speak among themselves and pay you no mind but in fear you come to steal from them. I will not go back.

My wife loves their top shelf styles

This place will rip you off! Save yourself time and money and shop elsewhere!

Always pleasant and great service at both locations. My go-to beauty supply store.

Great prices, variety of different brands and styles. I just love this place👍

Nice place

Amazing place friendly girls that used work in the wig section. Only giving two stars because they lose their best workers and don’t care. And it’s the general managers fault. He treats them any kind of way as if they have no feelings. But overall they have a lot in the store

I work for the city of Memphis. As I walked through the door at beauty land 2 the buzzer went off the cashier asked me to go back through the door and take my badge off..I was fully dressed in my City of Memphis uniform.My response was no I will not!!!If I take my badge off today you will want me to take my shoes and hat off tomorrow!!Man bye!!!!!

The staff and manager at this location are very rude and don’t even speak when you enter the store. I will never return or give this store any of my money. We need to stop supporting these type of business and support our own black business. These folks think they are entitled and we owe them bad enough tax free SAD!!

Good service

I only shop here because its close to home and its the only beauty supply store that Bartlett has. Sallys dont count. For whatever reason when I walk in with a purse the alarm goes off. Regardless of whatever purse I use. I have even changed purses... Still goes off. When it does they asked to search my purse. There is no way Im letting them rumage thru my belongings when I just walked in the door and hadnt shopped in their facility that day. Believe me, they know who walks in and out of the place. I tell them no and walk out... I apend my money elsewhere. I have been in there with just my wallet keys and phone... No issue. I dont know what it is... But I only shop here if I have to.

Nice variety of items

They are always respectful, nice and helpful. They have never made me feel like I wasnt welcome or stalk me as if Im stealing. They recognize that Im there often and some know my name. Store is clean and organized and I choose them over any other beauty supply in this area.

I am picky and I gave up on local beauty supply stores! After one last try I found this location and absolutely love it! Friendly staff and large selection to choose from. They do not beat you with their prices.

Favorite beauty supply store. Have just about everything I need, try to accommodate their customers and make sure their store is always need and organized.

This place DOES NOT KNOW WHAT CUSTOMER SERVICE IS ABOUT!!!! You can buy something and within 2 minutes decide you don’t need it and NOPE NO RETURN AT ALL NOT AND I NEVER EVEN LEFT!!! SO SO GLAD I DO NOT RUN MY BUSINESS LIKE THIS!!!! PLEASE BE AWARE EVERYONE THESE PEOPLE DO NOT CARE ABOUT THE CUSTOMER ITS ABOUT THE MONEY!!!!!!!! SO SO SAD JUST KNOW I WILL NEVER NEVER GO BACK EVER!!

This place is the ultimate beauty supply! They have such a wide variety of hair, products, and wigs! I am always satisfied with my purchases and their customer service! This is my go to place for all of my beauty needs! Ive never had a problem here. My family and I shop here very frequently and its always a pleasant visit for us!

BEST SELECTION options. I drive all the way to this specific store to find what I need.

Huge selection but way over priced..

I buy my colors from here. Best product by far for long lasting, vivid, bright, & bold colors. When the brand I use came out with new colors, i asked if they was gonna get them. Showed them what I wanted & they ordered them for me. So next time I was ready to color they was there to try. Plus they have tons of other stuff at great prices.

Great selections, neat membership program. Staff pretty helpful. Just expect to be observed every step of your visit if not a frequent flyer.

Poor customer service. Not one person asked if I needed any help 🙁. Chances are great I will never go back

Customer service is horrible! I asked for assistance with a product and was given he wrong product and told no refund after receiving the wrong product.

Prices are beatable but they do have more choice options for wigs.

I felt less comfortable walking in here than I did walking into Victorias Secret the first time. The hair store is definitely intimidating for a man. I will say that I didnt have much trouble finding the shampoo and conditioner I was looking for.

Convenient. Decent prices and selection.

This is one of the best stocked and organized beauty stores in memphis. A favorite for me.

Great customer service

The horrible treatment I received today was very upsetting to me. I went to purchase a wig for the first time. The man working there came out to the car and asked for name of the wig I didn’t know, so then he said well I can’t help you move out the way very rudely. I go to this beauty supply all the time and they are never friendly especially the men but I will never go there again.

This was my first time coming to the Beautyland 2 location and its very, very nice and huge! The staff is so friendly and I thought I was never gonna get out of there looking at all the selection of pretty wigs and everything that they have! I most definitely will be going back!

Nice people!

DO NOT GO TO THE SALON!!!! Went to the salon yesterday and asked the lady could she cut my hair. She said yes I showed her a picture of how I wanted it cut and everything. She messed up the part that’s supposed to be shaved. Now I have a big gap in the back of my head. Then she kept having to go purchase hair products out the store. She Was going to try to cover up where she gapped my hair up with black hairspray. The dryer was burning my scalp. She left while doing my hair to go pick up her kid. I ended up leaving without letting her finish because I had to go to work. My sister n law mother ended up having to fix the back of my hair. Never again! And she was constantly on the phone her mom called several times.

Beauty Land 2 always have what I need and more. They have a large variety of all kinds of hair and product. They also have a full salon on site for additional services

The ppl who work there watch you like a hawk while u shop but besides that its great

We shop here for our hair care needs and they always have more than enough in stock to choose from. The staff is friendly as well.

They have a beauty shop in back and alot different hair to choose from

This is a horrible place to shop. I have never been so humiliated in my life. When I entered the store the sensor went off and I was asked to have my purse scanned. After I asked why I was told that there was probably a product similar to theirs in my purse. I was going out of town and needed the products I came there for but the owner was rude and disrespectful. He told me I could get out he didnt want me in his store. I picked out my products after letting them scan my purse and went to counter to pay only to have him take the products and sit them to the side and said he told me he was not going sell me the products. I allowed them to scan my purse but he apparently didnt like me questioning them about their policy. They definitely have a racist attitude and I pray blacks will start opening up their own beauty supply stores. I will never shop there again and I know other people have been treated in similar manner with this racist merchant.

Dont like

For the selection they have, they are very pricey. I was treated as if I stole something even though I had just spent a hundred dollars as well as show her my receipt but stood there patiently for 5 minutes while she rechecked my bag. Smh

Great customer SVC. They are always nice.

Owners were just rude and a rip off, they only get 1 star because they were opened really early on a Saturday which was a convenience. One of the stylist in the salon stopped what she was doing just to help us.

People working here have been nice both times I have visited the store.

Very helpful whenever I go

Great selection and prices are the best compared to other places!

Love this store

Large, well lit and organized. Helpful friendly staff

Love this place! Great prices and great variety.

I love this place. It has alot to choose from and the employees are really nice.

The people here are so helpful with everything! They have any hair product you can think of from sulfur 8 to creme of nature!!!!

Love them, been going to them since the day they opened, my favorite beauty supply store

They have the best shades.

Big disappointment. Poor assistance and product choices low quality.

Great if you like being followed around the store.

Large, clean beauty supply store with friendly service & ok prices

Always courteous and helpful .. Lots of hair wigs and beauty products to choose from

Always pleased when I leave the store.

The young lady that work with the wigs are very knowledgeable.

Its big. I found what I was looking for and then some

Great selection and we are glad to help you in the salon. Stop by and see us.

Nice selection. Friendly service.

I purchased a pair of flat irons on 6/8/18. The flat irons will not heat. I called the store and requested to speak with the store manager. A gentleman answered the phone (with an attitude), refused to give me a name for future reference and proceeded to ask what you want? I explained to him I made a purchase 3 days ago, the flat irons do not work, Im currently out of town, but will return the following week (needing to complete the exchange on the 15th day vs the 14th day). Im calling to confirm I would be able to exchange the item. He became rude and argumentative, stating the return policy is for 14 days, I would not be allowed to exchange the item.. He continued to suggest I was not out of town, etc... I politely informed him I will no longer shop his store. The lady in the store was helpful, but when making purchases it is important to have good customer service at the time of service as well as afterwards. Good customer service is not taking my money and insulting me afterwards. I DO NOT Recommend this store.

Surprise to find hard to find hair products and a big selection of wigs..

Lady in back was very helpful but people up front didnt seem 2 understand english very well.

Great variety of products, excellent selection, and prices that are competitive (or better than) those of other similar stores. And the owners are kind and do not follow patrons.

Variety of items...prices good

I didnt like the fact, they sell the braiding hair by length. $1.99 for short hair and $2.49 for the long braiding hair... Getting over...Everywhere else i go its one set price $1.99 but overall its ok.

I love this beauty supply house

So much selection, fast service, friendly

ATTENTION MY BEAUTIFUL BLACK PEOPLE!!! DONT SPEND YOUR MONEY HERE!!! IT IS NOT APPRECIATED. Beautyland, you did this all on your own. Its a shame b/c you have such a great selection of products in the Bartlett area. Unfortunately I will never shop here again and I hope to see you close down in the future.I live LESS than 2 mins from this business so you can imagine my excitement when I saw a beauty supply move so close to my home. I shopped here frequently until the day my 5 yr old daughter needed to potty BADLY before we left the store. I took the items I was purchasing to the register and asked if they could be held there until I got back from using the restroom and the clerk told me that was ok. So I took my children and walked back to the restroom. Once there, I saw a sign on the door stating this bathroom was to remain locked so I walked ALL the way back to the cash register and asked the clerk 1) why she didnt tell me the bathroom was locked and 2) if I could have the key to use the restroom. she looked at me and kids with frustration and disgust and said Im not opening the door for you b/c you people like to steal from me. I quickly asked her to clarify who you people was...(I knew exactly what she was trying to say without saying it...I just wanted her to say it to my face). In the nicest, calmest tone I said to her that I had already given her the items I intended to purchase beforehand and the last thing on my mind was stealing from them...I went on to explain that my child simply just needed to use the restroom...so she reluctantly gave me the key. I promised her thatd be my last time asking for the key or entering the store. I refuse to give blatant racists my hard earned money. What hurts more is that their business wouldnt survive without the black dollar. period. I was deeply saddened and offended at the treatment I received and now I gladly go out of my way and drive to VIP in the Wolfchase area.

Pleasant everyone was nice and helpful

Pretty Good Prices, Pretty friendly People

Nice selection but they try to cheat you on change

Id give half start if I could... Rude and watching...

Rude. One of the female workers had a horrible attitude. She was very impatient when I was needing assistance in the wig section. When she checked me out at the cash register, she got upset because the machine froze up. Then, she put sanitizer on her hands in the middle of the transaction as if I had a air borne disease or something. Then, rolled her eyes at me n proceeded to discuss me while I was exiting. I will not be giving them my money anymore. Their customer service is disgusting. They dont even deserve a 1 star.

Great wig selection and good deals!

I cant understand why anyone would shop at this place, unless you enjoy being insulted and treated like a thief from the minute you walk in the door.Ive only shopped here once and will never go back.

Hair is so so beautiful.

They carry lots of products

My favorite beauty supply store

I always find what I need

My go to place for every beauty product or accessory I may not be able to get in some other store....

Top notch Beauticians and products

My first visit was two weeks ago. It went ok.

Nice Place.

Great Selection here

Has everything that one will ever need regarding their enhancement needs.

They have everything you need

Interesting??