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Christian Brothers Automotive Bartlett
6677 US-70, Bartlett, TN 38134, United States
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Christian Brothers Automotive Bartlett
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Ka
Review №1

This was my first time coming here and Im very glad I did. From the moment I got there they were very helpful,honest, friendly and knowledgeable. They kept me updated with text and phone calls and explained thoroughly what my car needed and why. They did not talk me into any extras but did tell me things that I should get fixed in the future and why, no pressure involved. I loved this experience here unlike where Ive gone before. If your looking for an honest place to get your car fixed this is the place to go. I will always take my car there from now on.

Di
Review №2

I am so very pleased! Everyone at CBAuto were very friendly and professional. My Ford Escape needed some basic maintenance. CBA did a fantastic with all the repairs and maintenance. They were kind enough to tell me what needed repair now, and what could wait.

D
Review №3

Jason Feld was wonderful to work with. Very kind and understanding of my situation of being broke down 200 miles from home. Despite the workload being very full he was able to check my issues within 2 days. Following his diagnostics the decision was made that the problem was with the engine, and the repair needed was still under warranty. He assisted me by making calls to the Hyundai dealership regarding the services needed and also helped me arrange for a tow to the dealership. Jason kept me very well informed during the whole process. His assistance and kindness was very much appreciated. I would highly recommend Christian Brothers Automotive on Highway 70 for your auto needs. If I lived in in the area this is the ONLY shop I would use!

Ro
Review №4

So glad I chose Christian Brothers to do my repairs on my vehicle. They installed a new water pump timing chain valve cover gaskets it was a very complex job and they did a great one everyone was very nice and helpful and I really appreciate the service they gave me. And they even give you a warranty on their work you cant beat it. It was worth every cent because I have peace of mind. They also check your vehicle for any other needed repairs.

Ed
Review №5

As a customer my vehicle was well cared for and runs great. My wife is a happy person again. Thanks guys

Ta
Review №6

My first experience with Christian Brothers was very pleasant. The technician that worked on my car assured me he would take good care of mt vehicle and the staff was very kind. I didnt have to wait while my vehicle was being repaired I got a courtesy ride to work. I was informed of the inspection before the work was begun and informed promptly when my vehicle was ready. The courtesy driver picked me up and took me back to get my vehicle.

Re
Review №7

I highly recommend Christian Brothers in Bartlett. They are always on time and professional. I especially like the texts they send you as they work on your car.

Ve
Review №8

Car went in with engine light, diagnosed with a failing ignition coil. 2 weeks later engine light came on and same symptoms, they honored the warranty, and replaced coil again, and 2 weeks later the same symptoms, went back in and they said they did some injection cleaning a couple of weeks and symptoms came backAfter 2 days, the engine light again with same shaking symptoms... I was told next thing was to replace the engine (ahahahha) that they needed to go and open the head gaskets ... dont know what to think🤷🏽‍♀️🤷🏽‍♀️🤷🏽‍♀️ they fixed the steering wheel tilt handle and 5 months later it is giving me issues😬 you try them, I give up. Mercedes 2003 car

jb
Review №9

Chris & Jason were amazing to work with from day 1. Our family is new to the area, owning 4 used vehicles, and looking for honest, genuine people to do business with…we found them! Chris researched our problem, gave us 3 prices based on 3 scenarios, and Jason followed up with honest suggestions based on our family needs. It was so appreciated after being burned by a different local auto service business. Thank you Chris, Jason, and Christian Brothers for your time, honesty, and genuine approach to our needs! You took the worry out of our situation & the car is running so smoothly again! We (along with our extended family), will be back! —Jess & Fam

kr
Review №10

Working with Christian Brothers Automotive in Bartlett was by far the best experience I’ve ever had with an auto repair business. I have, and will continue to recommend them to anyone needing maintenance on their vehicle.

Dr
Review №11

The folks at CBA are very courteous and professional. Very reasonable prices and they always fix the issues the first time. Total peace of mind when I take my vehicle into CBA for auto repairs.

ja
Review №12

I was very pleased with the service I received from Christian Brothers, they were very courteous and kept me updated on the repairs being performed. I really appreciated the fact they didn’t push me to have services performed that I didn’t request. I will certainly use them again.

Be
Review №13

I am always happy with Christian Brothers Automotive. Courteous employees?, and if you need a ride home they happily take you and pick you up as well! I highly recomend them!😃

Pr
Review №14

I have to say Christian Brothers is a top notch automotive business. They were very nice informative and gave me a break down of what I needed to get done and what could wait as well as pricing including the tax.I have not lived in Memphis long so I normally just find the car dealership for the make of my car but I will not be going to the dealership to get my car service Christian Brothers will be the business I use to service my car. Thanks Christian Brother for your professionalism and great customer service!!!

As
Review №15

Chris did a great job, he got my car back up running like new in a timely manor. Scott provides great customer service as well. There is a lady who sits behind the counter at a computer, she is extremely rude in a low toned sarcastic way but I won’t let one apple spoil the bunch. This is my second issue CBA fixed & I will be back if need be. Job well done team.👍🏽

Ty
Review №16

Really liked this place! Very fair priced and nice. Didn’t try to sell me anything I didn’t need/want. Will be using them in the future for sure!

Sh
Review №17

They have been so helpful in one of the worst situations. They kept constant contact and went above and beyond to help me. Being without your car is hard and they are very helpful with whatever you need. I highly recommend!

Ro
Review №18

Took my car in to get a wobble checked. Customer service was excellent, as always and they got my car looked at right away. Text updates were given throughout and someone came and sat down with me to explain and show me the issue. It was not something they fix but recommendations were given and there was NO CHARGE!! They have my business for life!

Fe
Review №19

I was recommended to go to Christian Brothers Automotive and I am more than pleased with their service and work. They have gained another return customer and very supportive patron. I highly recommend them for any Automotive services needed.

Ag
Review №20

They did an excellent job. Im very happy with their work.

Ga
Review №21

This is a place that truly cares about performing as a Christian. I can trust anything they say.

Je
Review №22

I recently went there to get my car diagnosis and I was amazed. I usually don’t write reviews but the staff went over my expectations. First the staff was friendly and very helpful. Secondly I received text messages throughout the entire process. I was sent information on what needed to be done immediately vs what i could wait to get fixed. Very honest people God Bless!

Ch
Review №23

Very friendly staff and did a great job fixing things up for me!

El
Review №24

Christian Brothers has serviced my cars for the last ten years and will for the next ten. They are completely trustworthy, which is very important and a rare quality the auto service industry today. I never have to worry that they will perform unnecessary services or that their fees will ever be inflated. They quality check every aspect of my car and let me know which services are needed at that visit and what’s needed in the future. They also offer transportation to your home or business while your vehicle is being repaired. I couldn’t imagine a better place to service and maintain my vehicle.

Lo
Review №25

It was nice n quickly done.

Lo
Review №26

Im grateful for CBA off Whitten & I70. They have been trustworthy, professional, courteous as well as dependable and honest in working on my vehicle for many years. My husband recently used their service and was very impressed. Thank you CBA.

Me
Review №27

Excellent service and customer care. Will come here again and again.

Wa
Review №28

They communicated very well to keep me informed. They set it with the rental and i was able to get a discount. They were very professional and they did a wonderful job with my car even the shuttle bus service was great. I most definitely am recommending this shop to my friends and family and I will return.

Em
Review №29

The employees at Christian Brothers Automotive are incredibly kind, helpful, and knowledgeable. They showed me pictures of issues I had with my car and kept me well-informed throughout the process. I will definitely be back in the future for oil changes and any other car services I need!

Wi
Review №30

I took my truck to them they told me that they probably wouldn’t get to it that day but they would the next day. I did so much appreciate that. They keep me informed at every step. They repaired my truck and it is running fine.

Da
Review №31

Starter had trouble found several oil leaks that caused the starter to fail. Replaced gaskets and seals awesome work!

Do
Review №32

Very caring and honest business people.

Sa
Review №33

Ive been using Christian Brother Automotive for the pass few years and have always received good customer service. Ive never had a problem on a warranty item or repair. A great place to have your car repaired.

Wi
Review №34

Great work they do as everything is backed up quality wise. Pricing is the down factor as I found the prices are way higher than many places especially in labor. Overall they do good work, just needs price adjustment as some places charge perhaps a 1/3 of whats charged here.

An
Review №35

They did the work quickly but the man at the desk was rude. Dont go here if you use RepairPal, you will have to fight with them for them to honor the pricing. After the manager agreed to honor the pricing and admonished me for fighting for what was right, I did not feel comfortable waiting in the building. The manager never acknowledged that his employee was rude or out of line. Would not use them again.They made a comment that they wanted to try to make it right. Sent my phone number to them and no reply. They just wanted to make it look like they cared. Really do NOT use this place, they are aweful all the way around.

Ep
Review №36

These folks are pretty professional. They remind me of Chic-fil-a in a positive way. Car died, fuel pum and system got switched out, and now Im driving again in about a day or so. Best price? No. Best service? Yes.

La
Review №37

I would like to know can yall reprogram a 2009 CTS Cadillac computer system Northstar

Br
Review №38

I have always seen this shop while passing by and never really thought about ever using there services. Mainly because I normally frequent shops that displays their Gear Heads ability by the cars you see in their lot and from what you hear from different car groups.But......I asked around as to which shops in the area who has one of the best alignment mechanics and the name Tribo kept coming up!So I gave them a try and all I can say is GO TO THEM and ask for Tribo to do your alignment.Especially if you drive a Sports Car, Muscle Car, Exotic, or just anything you care about driving straight and not messing up your tires due to miss alignment.This shop is extremely professional, nice folks, and you can even watch (At a safe distance) whats going on in the work bays (if thats your thing).If youre still reading... and in need of an alignment then look no further and head over to CBA on Summer Ave to get your car driving STRAIGHT again!

Wi
Review №39

Great Service and Great People. Have used them many times before and I will continue using them. I highly recommend them to anyone looking for a fair and honest service center.

Ca
Review №40

We took our vehicle in to replace all 4 tires. Very happy with the reasonable quote received. Upon removing our tires, they noticed it was necessary to inspect our brakes. Our brakes definitely needed some work and it was recommended if we did not want to forego the cost of both the tires & brakes, it was more important for safety reasons to replace the brakes. The tires were in good enough shape to hold off. We love how Christian Brothers will take the time to text an inspection report with pictures then call with a detailed estimate before doing the work. Weve been customers for Christian Brothers for many years and depend on their work to keep our vehicles running. I personally believe their prices are reasonable due to the quality of work they do. They are honest in letting you know what is best for the vehicle. Their guaranteed warranty is the best that can be offered and they stand behind their work.

ch
Review №41

They were SO professional ..I will definitely continue doing business with them.

Ro
Review №42

They came to our house and were able to get the car started to take to the shop to test the starting system. The car needed a new battery and one was installed the next day. Great service and customer care.

Ba
Review №43

Great job. Pleasant atmosphere. Will always be my go to auto repair business. Two thumbs up.

Re
Review №44

Excellent customer service. Provides detailed explanations as needed of services suggested or rendered. Affordable pricing and expert advice for your vehicle needs. And if they cant do it, they usually know who can.

Te
Review №45

Always great service.. Sincere kind hearted staff.. Fair prices...

Bi
Review №46

Excellent service and amazing staff!!! They make you feel like family and that you can count on their work for all your car needs. Plus they have courtesy ride to drop you off should you need it! Thanks for everything!!

St
Review №47

The entire team was professional. They took my car in on the appointment time. They guy that completed their tire repair was awesome. I will be asking for him to do my next oil change. He was so friendly and awesome.

je
Review №48

Christian Brothers Automotive is awesome. They took care of my vehicle, was very nice, honest and professional. I recommend them to anyone needing auto service. Thank you so much.

La
Review №49

Excellent automotive business. Great price and value! Trust worthy and quality service

Ta
Review №50

Friendly staff, timely work. Everything was cut and dry. No guesswork. Definitely recommend.

Br
Review №51

Everyone was really nice and professional. I will definitely be using their services again very soon.

La
Review №52

They were super slammed when I went to get my car serviced, it took a week for them to work through their que - but that shows how popular they are! Once it was my cars turn, they were prompt and responsive and got my car back to me that same day!

Ro
Review №53

Staff was courteous but tech did not diagnose all the leaks from my power steering the first time I took it too them. I had to take off work the next day to take it back and the cost to fix the other leaks was very expensive so I left without my car being repaired. I was referred by church member wish it was a better experience.

Ta
Review №54

I love Christian brothers. Literally the best place to go to take your car for all your needs. They use texting and links to show you what work is needed on the car, along with pictures. You can accept and decline work on the car, they show you everything that will be a problem soon so you can plan ahead. Just amazing. Super friendly and fast. I refuse to go any where else.

Ga
Review №55

Its the very best automobile service center Ive ever used and with the very best of people running it. Its a little pricey, but Im completely satisfied with the work they do every time, and it gives me more confidence when I have to take either one of my cars out of town.

Tr
Review №56

Absolutely the best place, even in the snow. They were fast and very professional. Thank you.

Ki
Review №57

I’ve been to this location twice now and was very pleased with the customer service both times. They provide text updates every day while your vehicle is in the shop and then a comprehensive, detailed report for your personal viewing. If you have questions they are more than happy to help. Overall great service.

Je
Review №58

Efficient and friendly. They take time to explain things and do a great job.

So
Review №59

Great service, highly recommend

Bo
Review №60

Very professional, courteous and timely service on my truck.

Su
Review №61

They are wonderful!! Friendly, helpful and you know what they are going to do and the price up front- no surprises. I had a wheel hub issue and needed to leave town the next day driving my car. I am single and live about 20 mins. From them. They had to order part, all work was done by 9 AM and they even came to pick me up to help me get on the road sooner. I had used one in Plano and they both went above and beyond.

me
Review №62

You get good greeting exceptional service and accommodating with a shuttle ride

Ca
Review №63

I absolutely love them. They took the time to explain what was wrong and sent a thorough diagnostic report. It did take a while for my car to get looked at but it was worth the wait. I definitely recommend this place!!!

Ev
Review №64

We absolutely love going there for any automotive service!They are friendly and let you know before they add additional service.Receptionist is very friendly and accommodating for your service!I am glad we changed automotive services.We are completely satisfied!You ought to try them!Everly

Ha
Review №65

Always a pleasure. It may take time but it is worth any wait time for the polite and thorough service.Above and beyond the call of duty.

Mi
Review №66

Another successful visit! My air compressor went out and they needed to keep my car for 2 days. They have a deal with Nissan for rental cars flat rate $25 flat rate. Another great visit!

To
Review №67

Excellent service. Got me in and out pretty quuck

Aj
Review №68

I took my 350z to Christian Brothers for stabilizer during my visit I conversed with service writer of resolving some issues that we had in past. I had professional license mechanic to put on 2 new o2 sensors front and rear and sea foamed gas tank which eliminated check engine light indicating random misfire. I drove perfectly on new sensors until oil stabilizer procedure. The nutty morning check engine light came on indicating front o2 sensor disconnected, meaning the same hands that stabilized the oil to my 350z has me question the trust and how ironic a problem that was never met a problem became a problem with sensors. A bad apple makes it bad for the bunch I will not be using Christian Brothers until issue is resolved

Jo
Review №69

They did an excellent job. I’ll definitely go back.

EN
Review №70

Dropped my 2008 Dodge Ram off for air conditioning repair. Honest estimate and reasonable prices for service.Was able to schedule appointment online. Repair was done in a timely manner. Highly recommended.

Sh
Review №71

The most friendly staff I’ve ever met. I will continue to do business with them in the future

Do
Review №72

Im happy to support Christian Brothers automotive. When I dropped my car off they kindly took me home. No long wait to get a ride. Theyre always very kind.

St
Review №73

Great Customer Service from good people.

cy
Review №74

We always bring our cars to CB. Honest people who have good customer service.

Jo
Review №75

I really wish they would let you bring your own parts. Real professional and excellent service. Thank you

To
Review №76

Christian Brothers Bartlett is UniqueA Family and genuine Friends own and work there.They are unique with the fact that every time I bring my cars to them for repairs, they are fixed newer and in better condition than ever. And they do it in quick order and they do it right. Real people real professionals and thank you.

La
Review №77

Always kind & Treating our car as if it was theirs going over & beyond even informing us about other options to save money they are a blessing Thank you all .

El
Review №78

I had a problem with a Dodge that required a computer program to troubleshoot. I am a GM mechanic and our computers will not communicate. Not knowing who to take the vehicle to, I checked on Christian Brothers.Automotive. After talking to Dustin, he felt like they could handle the issue. I dropped the vehicle off and I was immediately tied into an update text message board. I was kept up on what was going on with my vehicle. Star filled me in on needed repairs and everything came out fine. The price was fair, and everyone went the extra mile. My technician seems very capable. I will not hesitate using them again, if needed.

Mi
Review №79

After arranging a tow, they preformed a thorough inspection. They called me with the results. We decided on what we could afford to fix now and they were super understanding. They even offer a shuttle service for your convenience. Christian Brothers Automotive is very friendly and will take time to answer your questions. I will be going back.

Bo
Review №80

I found CBA on the Internet. Easy to find location. First impression was very good, clean, friendly. Looks very professional. The whole process is very well managed.Great shop. Not only looks professional, but it is very professional business.

Be
Review №81

We highly recommend Christian Brothers Automotive. We have brought our vehicles to them for many years, and have never had any problems. The staff goes above and beyond to take good care of you! We have referred many people there and will continue to do so

Sa
Review №82

Service was prompt, and they were friendly. I can see me taking my car back to them to get serviced.

Th
Review №83

I brought my car in after hours and left key in the drop box. I received a text that my car was checked in before I got home! It was diagnosed quickly and I received a very professional call explaining in detail the problem and cost. I was able to approve the work and got my car back the same day. Great service! She was even able to get me a $70 discount on the part from Land Rover. I’ll use them again.

Ja
Review №84

Christian Brothers is awesome! They made the repairs in a timely manner and were just so nice to deal with! They will be my go-to for anything automotive !

Ja
Review №85

Very pleased with the work performed. communications timely and updated as work was being performed. staff friendly and professional.

Ji
Review №86

Very Nice People, an amazing location, I honestly recommend it to anyone with any Automotive Needs, very professional staff an very friendly group of people.

Mi
Review №87

I only had a tire rotation done, but they were on time, professional, with competitive prices. They also alerted me to other things that they might need in future with an estimate provided.

Ki
Review №88

Great customer service and communication. Reliable service technicians. Will go back for more repairs when needed.

ka
Review №89

We wouldnt take our vehicles any where else! They are trustworthy and do great and honest work! Cant say enough good things about CBA!

Sh
Review №90

Have used them for over 10 years. They are extremely professional, timely and fair! Love their new computer notification and proposal system!

Er
Review №91

We are always nervous when taking our cars for servicing right? The level of detail that is offered is impeccable and not even the dealership is this good 🤗

Tr
Review №92

I wouldn’t trust my vehicles to anyone else! Christian Brothers ALWAYS does a fantastic job, and are the most trustworthy company I’ve dealt with.You will NOT be disappointed!!!

Ja
Review №93

Charge an arm and leg for any kind of work.

Er
Review №94

They were significantly below dealer prices, and I was surprised by the level of feedback and keeping in touch I received—very thorough e-mail & text estimates, findings, updates, etc. Star was a joy to work with, and the service received took a lot of the sting out of an unexpected car repair that I had hoped to perform myself and eventually figured out that I couldn’t. They got a lot of work done in less than 24 hours, and now my car works better than I even knew it could. And no, this isn’t a paid endorsement or testimonial. Will definitely use them again as the need arises, especially since they are basically within walking distance from my house—particularly helpful when you don’t have a car (though, I should add that I was offered a ride by them!). Good, competent folks—call them!

He
Review №95

Great service from knowledgeable, honest people

To
Review №96

I’m grateful to have found a place and group of people like at CBA Bartlett. It was just an oil change this time, but the courteousness and professionalism still comes through. Star gave me some options for the oil change and she seemed to genuinely care for what works for me. I saw her and other workers like Chris there talking with others - everyone seems polite and genuinely caring for their customers.

Ma
Review №97

The staff was amazing, courteous, friendly, & informative. Was originally bringing my vehicle in on 9/20. My vehicle had other plans. I called & they said I could have the tow truck bring it there on 9/18. I was so thankful. My vehicle was back up & running by Friday afternoon. I highly recommend them.

Ta
Review №98

Amazing people. Everyone was so helpful and professional. Great documentation. I am most definitely using this company in the future.

Ha
Review №99

I have used Christian Brothers Automotive Bartlett for years. They don’t pressure you into doing work you can’t afford If repairs don’t need to be done now they will tell you. They may recommend it be done but not right away Great shuttle service and the friendliest associates I have found in automotive business since the 1960s Thank you Christian Brothers Bartlett

Pa
Review №100

Car broke down 2.5 hours from home, and they made the repair process very smooth. Service was quick, and the staff was very friendly staff. Would definitely go back if I was closer!

Information
27 Photos
100 Comments
4.8 Rating
  • Address:6677 US-70, Bartlett, TN 38134, United States
  • Site:https://cbac.com/bartlett/?utm_source=GMB&utm_medium=organic&utm_campaign=bartlett
  • Phone:+1 901-457-4156
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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