I only use Chapman Automotive for all of my familys vehicle repair. They are consistently honest and fairly priced. Its nice to finally have a mechanic that is not trying to get one over on me.

Chapman Automotive was recommended to me by my cousin who is a mechanic for MLGW when I needed my brakes fixed. I ended up needing new rotors, which was unexpected, but the price was a few hundred bucks less than I was expecting based on having to replace rotors on previous vehicles.They stayed in contact with me and had my car ready by the end of the day.Then, about a week later, something with the all-wheel drive broke. I about hit the floor when David told me it was a $4500 job (and a common issue with my vehicle). I remembered I had a warranty, gave David the name of the company and he handled the rest. The warranty company tried getting out of paying for it by asking about maintenance on that part, but thankfully David knows his stuff and knew maintenance wasnt required on that part. The warranty inspector also didnt turn in his report in a timely manner, but David handled that for me as well. It took about 2 weeks in all, but it was mostly the warranty that took so long. Chapman had the problem diagnosed and warranty company contacted in an acceptable amount of time. Once the part came in, it was ready in less than 2 days (it was a big job). I ended up not having to pay anything for this repair bc of the warranty. However, that may not have been the case had someone else not known about the maintenance on that part. I COULD be stressing about the $ or looking for a new vehicle. Instead, Im back to life as usual. :) I couldnt be more satisfied with this business.Everyone I came into contact with there was friendly, kind, helpful, and respectful.I wont take my vehicles anywhere else now and Ill recommend them to anyone who needs auto work done.

Chapman Automotive is an awesome family owned business, always ready to help anyone with their car repairs! FAIR and HONEST and very dependable! Love that family! ❤️

We were traveling from Michigan to Florida with my stepdaughters car with a detour in Memphis to visit family. After arriving in town the starter on her car went out and we were stuck with a very tight schedule to make it to Florida and catch our flight home. This place was amazing. They recommended a great tow company and we’re able to complete the repair all in the same day. Really saved the day and did a great job while doing it! Thank you for rescuing our trip!!

I very much would recommend Chapman Automotives, I had an issues with radiator on a 2012 VW Passat. The service Manger David Lane was very professional and courteous to my needs. They were fair, prompt and honest. My experience here was outstanding and I will be utilizing them in the future.

We used Chapman to fix up my son’s f150. It was running so awful. It needed a lot of work. They got it all done quickly and very reasonably priced. It running better than it has in YEARS!! Super honest people! Highly recommend

The Owner listened to my concerns very kindly and suggested services. The work was done very quickly and to my satisfaction.

Great service= A 100%

I just picked up my car at Chapman automotive so far so good nice business work looks to be good. Very friendly atmosphere and people. Hope you give them a try. I gave them 4stars because of the price I had to pay. But maybe they are good for you.I need to add something to this view, I was not given a bad review to Chapman auto when I talked about the price. I was talking about my financial situation, not that there too pricey. I did say that I hope you give them a try. I changed my view from four stars 🌟 to 5 stars 🌟. And I will be coming back thanks Chapman.

I love Miss.& Mr. Chapman! They are very good people, honest, and hard working! My husband, mother and myself all come to Chapmans because we know that our vehicles are in good hands. We recommend anybody that we know to come here. We will never take our vehicles to any other plaçe ever again! Thank you Miss and Mr Chapman for everything you have done for our family!♥️♥️♥️

I love it here!! They are so nice and extremely reasonable in price! I felt like family here and it was my first visit!! I will definitely use them for all my car needs!

You all just don’t know how much of a blessing these good folks are. Not only is the hospitality phenomenal but the quality of work that is being produced out of this shop is hands down THE best anyone could ask for. They know what they’re doing which is a trait many Mechanic shops lack. They are able to identify and explain the problem and solution all the while offering an affordable price. Ladies I know it’s difficult finding an mechanic that won’t get over on you so trust me when I say THIS IS AN MECHANIC SHOP YOU DO NOT HAVE TO SECOND GUESS. I could go on and on but if you’d like quality work done to your car then these are the people you are looking for! Now go get your car fixed without worry!

PLEASE! I repeat PLEASE STAY AWAY from Chapmans Auto Repair Service unless you want to be screwed over and over priced for your repairs. My repair services to put a starter on my vehicle was 1202.00! I have NEVER in my life heard of someone charging that much to put a starter on. Theyve had my car for a month. And all this time all I needed was a starter! That couldve easily been done in one day. My car sat for a month.I asked up front how much services was going to cost me including the diagnostic and was told before they do any work if it looked like things were getting to deep he was going to let me know. He (shop owner) did NOT keep his word and do that. Instead he proceeded to place a starter on the vehicle and let me know my vehicle was turning over. I should have been told how much this was going to cost before proceeding. Not to mention other unjustified, unexplained, unfairly charged fees. I could make this very lengthy in detail, but theres no point. My original review didnt post so I revised to keep it short and simple.

Mr. Chapman goes above and beyond for his customers. Hes kind and honest, something thats hard to come by these days. I wouldnt take a vehicle anywhere else

GREAT service!!!! I have been coming here for over a year and have NEVER been disappointed with the friendly and honest customer service from Pat as well as the awesome repairs services!Thank you!

They are a great team. They are very professional, knowledgeable, courteous and fair. The work they did made my SUV run better than when it was new.

Very thorough, professional and results oriented. Cares for customers & provides diagnostic updates, results on the spot.

Had rack and pinion replaced on 2012 acadia,excellent service, honest friendly people.Will definitely use them again.

They are very good at what they do if you need your ride fixed bring it there.

We recently had numerous repairs made to our Ford Flex. The work was done in a timely fashion and they are very nice. We are very satisfied with the work and will return in the future.

Awesome customer service and price. I will always use them when I need work done to my car and will recommend them to all my friends. Yesterday I called several auto repair shops around Bartlett. I decided to go to Chapman Automotive Repair Service. When I called for an estimate I also asked for a quote if I had the parts. He asked me where I was getting them and then took the time to explain the difference in quality of the parts. Later when I called back to ask when he could fix it I told him I would have to see if my roommate could give me a ride home after I dropped it off. He offered to give me a ride. While they were working on it he called to tell about two other belts that needed to be replaced, he didnt want to replace them without my permission. I really appreciated that. When it was ready he came back to the house and took me to the shop. The overall price even with the other belts was less than what I expected to pay. The best repair shop in town!

These guys are awesome!Kind people with good prices. Will return for sure!

Ole Duphus had his step daughters car worked on at Chapman’s.They did a very good job. Communicated very well with the diagnostic process and pricing. Completed the work in a timely matter.Don’t let the size of the shop fool you. They can service most all vehicles, small or large.They are my go to repair shop for my self and family.I highly recommend this business.

Good service at a low price and customer friendly

Chapman Automotive Repair Service has always provided top notch customer service and expert car repair on every interaction that I have had with them. They have a small shop, but they go above and beyond to get your vehicle back to you quickly. I greatly prefer Chapman over the bigger auto repair shops any day.

Chapman automotive has friendly customer service and really good service. I had my AC repaired and the upper and lower ball joints replaced on my Ford f250 and was very satisfied. They also support fire and police. Thank you Chapman Automotive for taking care of my service needs.

Great Fantastic Reluable Service Techs and of course Pat Chapman, the owner, is the greatest!I recommend any and all to go with any car repair issues that you may need!

Great service and fast !!

Fantastic experience!!!! They were busy when i got there,but they still found time to help me. Patrick the owner is a honest man his prices are reasonable. Eveyone that works up there is very friendly. If youre looking for a great mechanics shop you should try them out. You wont be disappointed

Chapman Automotive is made up of down-to-earth, hard-working people. They quoted me for two hours of labor for a very difficult job that was later found to be at least a six hour job. It was a power steering pressure hose for a Nissan Quest. I recently looked up the job and it is extremely difficult. I ended up paying in the middle and got superior service. The guys there did a great job and I will be taking my business there from now on.

Great service and prices.

Great service! They got my car fixed in a timely manner quite a few times. Affordable, reliable, and honest. I recommend them.

As a former automotive repair shop owner (overseas), I believe I can speak with some real-world knowledge to repair shop operations.As a result of my passing this shop on at least a weekly basis for quite some time and observing old cars (primarily Studebakers) on the premises and my dissatisfaction with the services I was receiving from my local Ford/Lincoln/Mercury dealer, I decided to “investigate” this business as a possible provider of services for my 2003 Mercury Marauder and four (4) classic Mustangs.I was totally impressed with the “ALL 5” Goggle reviews and decided to start with the Marauder. I dropped the vehicle office on yesterday and picked it up today. I asked to do a FULL service on the car, to include repairing “issues” with the door locks and a window that was not responding to signals to bring it up and down. This also included tire rotation, oil change and a check of all fluids.The owner (Pat Chapman) kept me informed as to th status of the work, was very personable (while still professional), and exuded an aura of honesty. Upon picking up the car, I found it to be clean and ALL identified issues apparently addressed. I also found the pricing to be reasonable.To make a long story short, I have found the automotive shop I intend to use for my automotive repair needs! My SINCERE kudos to Pat and his crew!!

Had to have a new fuel pump, sending unit, etc. installed in our vehicle. Was quoted a reasonable price and amount of time for the job. Jason and Bobo did the job in half the time quoted. The owner, Pat Chapman, is a real friendly man who tells it like it is. We found ourselves a new garage to take our vehicle to. Thank you C.A.R.S. for all your hard work.

They are always fair with their prices, and I have never had a problem with their work. They get me in and out.

Jeremy and his dad are so easy to work with. Honest, trustworthy and competent in every project I’ve done with them. They get my strongest endorsement!

I was referred to these guys by a friend and I have to say they are Awsome. Pat and Jeremy are honest, well trained, and experienced. They went above and beyond on my car. Also saved big time over the dealership. Old school service with top notch repairs. Im appreciative that they took me as a customer. Thats saying something!!

Very personable and down to earth owner!! Its rare to find honest and caring auto repair shops!!! This place is the best!!!

Love them!! Great service & do awesome work

Wonderful business with amazing, HONEST service! I highly recommend them to anyone looking for an auto repair service.

Great place, family owned, high recommend!

Top notch service. Friendly, fast, knowledgeable, and a great value in automotive service. Definitely coming back.

Chapman Automotive Repair did awesome work on my car! I trust them 100% with any car issue!

I needed to have the spark plugs and pc valve changed on my 97 Ford F150. I stopped by Chapmans and scheduled a time. Great service at a very fair price. I will begin using them for my repairs on my vehicles. Jeremy was very knowledgable.

Called them because they had good reviews here on google, they charged the lowest to tell me what the problem was, and then didn’t even charge me since I got the work done from them! Quick and easy and now my truck is running better than it’s ever ran before!

Mr. Chapman and the crew have exhibited nothing but integrity and treated me with nothing but courtesy. My car is 20+ years old and C.A.R.S. has been above board at every encounter. Once, Mr. Chapman could have charged me for some major work that needed to be done but his advice was to not get it done because it would cause more problems. Ive been back a couple of times since then and will continue to come back as long as I have the car.

I own a 1997 Ford Expedition. Jemery Chapman keeps the truck running as if it was just off the assembly line. I highly recommend Chapman Automotive Repair Service.

Light and bright easy to hold

Honest and ex military!! Dont get no better than that.

Fast and affordable with cheap towing in the area!

Best Automotive repair shop in Memphis

Local family owned repair shop with great rates and friendly fast service.

Great place and people. They really care about their service and how to treat people right.

Trustworthy, fair prices, family oriented

Professional and Honest with exceptional customer service

We typically use Firestone since we use their credit line but Chapman saved us $300 on our last service compared to Firestone. Thanks Chapman, we will be back!

Quick service!

Great Customer Service

Honesty

Great place