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Cricket Wireless Authorized Retailer
15045 Manchester Rd, Ballwin, MO 63011, United States
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Cricket Wireless Authorized Retailer
Comments
Sa
Review №1

I found the Cricket Ballwin store manager, Sam Tehrani, to be every phone/plan shoppers dream: kind, easygoing, and crazy knowledgeable. I not only got a great deal on a new phone and new plan, I actually enjoyed the effortless process. After being treated shabbily by more expensive carriers, this feels incredible. Thanks again, Sam!

Co
Review №2

Sam was awesome. Fast friendly service! We were in and out with 4 lines and 4 phones in 30 min! Highly recommend

Pa
Review №3

Had a great experience at the Cricket in Ballwin, MO. Since switching to Cricket my call/message quality and data speeds have been very reliable and speedy. From start to finish my experience in the store was fantastic. The Cricket staff was always very attentive, competent, and respectful. More specifically Sam, who helped me at the store, was always very attentive and did not ever make me feel pressured or rushed to make any decisions. His recommendations and knowledge on phones and plans were a real asset to my Cricket experience. He really made my visit!

Em
Review №4

Sam is awesome! He made my experience quick and pleasent. He was super helpful. Lots of great info and eager to assist. Great customer service.

Ja
Review №5

Sam is the best phone saleman i have ever worked with. He knowledge about the products he selling and is as knowledge as any technical support i have work with over the phone. He professional and well spoken, would recommend his service to anyone.

Ro
Review №6

Customer service was excellent. Sam put allot of thought into options for our plans. And theyre rates are very competitive with the big corporates. I was very satisfied when I left the store.

em
Review №7

Sam was really helpful! Really knowledgeable too. I would definitely recommend this store location to anyone else. Customer service was fantastic!

As
Review №8

Sam T was an amazing employee! He helped me and my boyfriend replace our screens. 10/10 service, funny, chill, and knows exactly what he’s doing.

Ch
Review №9

Very helpful staff who are willing to help as soon as you enter the store. I walked in, asked about a new phone and received two recommendations right away. Highly recommend!

Jo
Review №10

Love my cricket service

Je
Review №11

Very knowledgeable and customer service oriented. Thank you!

Da
Review №12

I was at the Ballwin cricket store with my son to purchase a new phone as his phone was badly damaged. The individual that was working at the store (Sam) was extremely helpful with our decision on what phone to purchase, also Sam was very helpful in the process to convert information from old phone to the new phone. Sam made the whole process very easy as he had great knowledge of the cell phone we purchased and to get my sons new phone to be able to work with all of his old info. Thanks, Sam !!

Ly
Review №13

LOVE THIS GUY. RAISE IS IN ORDER.Q

Wi
Review №14

Sam and Will were extremely helpful. They had an answer for every question I had and were attentive to everything I need in the process of switching my account over and my devices. It was a fast and friendly experience. Highly recommend this cricket store.

FA
Review №15

Sam is the best around has helped me for years

Ja
Review №16

They were very good and nice and help alot

Mi
Review №17

Moved over from at&t, have 4 lines and pay $100 less than I did for the same service as at&t. Every time I have been in the store I have had the pleasure of working with Sam. He is GREAT!! Sam is very helpful and a pleasure to work with. Thanks Sam!

Ja
Review №18

Been with cricket for years no problems!

sa
Review №19

I’m on the 4 Lines for 130$ plan that includes 15gb of hotspot per line along with speeds that are the same as at&t and i love the service the coverage is the same as at&t but it costs half the price. You can get 4 lines for 100$ unlimited as well, good promos year round. Eddie and Jenny are professionals at what they do. 10/10 would recommend.

De
Review №20

Employee switched my phone from Verizon to Cricket wireless. Conversions took 2 hrs which was too long to be without a phone and then had problems over next 24 hrs. We switched to save money. Not sure if we will stay with service.

ka
Review №21

Sam was amazing! I had a complex conversion to Cricket on two phones and he went above and beyond. I highly recommend the Ballwin store and asking for Sam!!!

Te
Review №22

Theyre really nice plus they gave me a discount

La
Review №23

I always have a great experience at this location. The staff is always friendly and greets you as soon as you walk in and Ive never once had a problem that they couldnt help me figure out, even if it took up to an hour. Very nice work, guys!

sa
Review №24

I love my Cricket! The only complaint I have is they have to small of a selection phones and accessories. Its better to bring your own phone purchased from another store.

Je
Review №25

Always fantastic service here. Cricket is the best and this is the best Cricket store. I have been a customer since they first opened and will not go anywhere else.

Ji
Review №26

Had the best phone purchasing experience ever! Eddie the Store Owner really took the time to help me find the right device and the best plan for me. I would highly recommend.

Mi
Review №27

The most friendly people ever! They were very intelligent and were genuinely interested in me their customer. I saved $90 dollars switching from t-mobile and was not pressured into purchasing anything extra. I will be sending everyone I know to this specific location because they were so nice if there was a 6 star rating id rate them 6 gladly!

Ph
Review №28

Great young men work there in evenings and weekends. So much help. Good, reasonable products

Ph
Review №29

GREAT CUSTOMER SERVICE FROM THE TEENS IN THERE. THE OWNER, NOT SO MUCH. Half the time no answer on phone or goes into VM. Hate when that happens. Existing customers never get a deal like every place else.

Ar
Review №30

We are with this branch for a long time the people here are the best.

Na
Review №31

When customer support told me incorrect information about my SIM card, Sam was very patient with us, and helped us resolve our issues quickly. Every visit has been satisfactory at this location.

Da
Review №32

Excellent customer service. I highly recommend using this location for your wireless needs.

Mi
Review №33

Amazing serviceAbove standard competitive pricingMany choices of productsGreat supportAmple parking

Dr
Review №34

Eddie was so knowledgeable and helpful. A wonderful experience!

Jo
Review №35

The staff is helpful and the service is a good value.

Ju
Review №36

Easy processing, friendly and informative owners (local)

Ho
Review №37

The staff never seem to have a clue about cellphones.

Da
Review №38

Fast smart helpful

Pe
Review №39

Great customer service.

Ji
Review №40

Excellent responsive service.

Gr
Review №41

Fantastic sales people

Di
Review №42

Horrible customer service

Ev
Review №43

School

Mi
Review №44

Very poor customer service

Te
Review №45

Good help

Ma
Review №46

Very good service!

Ro
Review №47

Very good at serving ak

Os
Review №48

Very good service

Ri
Review №49

I like it is very good

Vl
Review №50

Excellent atention.

Information
7 Photos
50 Comments
4.4 Rating
  • Address:15045 Manchester Rd, Ballwin, MO 63011, United States
  • Site:https://cricketwireless.com/stores/ll/US/MO/Ballwin/15045-Manchester-Rd
  • Phone:+1 636-220-1887
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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