Called to make sure item was in stock & can be installed. When I arrived Staff was pleasant. I needed a new battery for truck & thou at first told couldn’t install. I expressed I called & person who answered assured me it can be. Another associate looked & stated yes they’ll do it. Job was done in 15 minutes without issue & I was on my way!! Thank you! Would definitely shop here again.
Fair prices and average customer service.
Needed a break light. Very knowledgeable and friendly staff.
Awful attitude and no use of masks or face covers by any of the 3 employees at the front desk. Exposing senior client that was obviously uncomfortable by them. Wonder why they have all the big signs about it.
They gave me a $10 store credit to recycle a competitors battery jumper. AutoZone refused to give me any type of credit or pro rated return. Will be shopping at Advance from now on.
Friendly staff that answer your questions and help with your purchase
Good store .. just some employees can be alil immature.. wont go into the story.. but needs better training...
That girl helped me on a warantee on a product months ago...Spanish or white girl with a black shirt on little heavy set...manager i think...thanks
Great customer service
Very knowledgeable young man.
Staff is Very Helpful
The signs for the sales are slightly confusing. Not the locations fault. Also there was a 25% off order coupon if you ordered for a pick up. I was informed by the associates and attempted, but the website couldnt find the items I had selected in store. Again, not the locations fault. Courteous staff
Great price on my brakes and was available
Michael was a pleasure to deal with. I came in right before they closed and he stayed extra to put a new battery in my vehicle. It was a great experience.
Great place to go when you need any piece. If they dont have it theyll specially order it and even help you figure it all out if youre not mechanically inclined. All the workers seemed helpful and went above and beyond what they had to, especially during the crisis thats going on. And you go to the dealer or you go to an auto body mechanic theyre trying to sell you something to make money off labor, a lot of things can be done here with their help for a quarter of the price a dealer would charge you
You can find better deals at Walmart and online, but they do give coupons once you join there rewards club
Fast and knowledgeable on a sunday morning had all the parts i needed
Today, Tony helped me, & every recommendation he made I took it, and couldn’t be more pleased with the outcome/results.Thanks, Tony.Gratitude.
Quick & helpful.
Very nice people who are very friendly and helpful. They had everything I needed at a fair price, a special thanks to Henry who was very helpful and knowledgeable about my car
Not great customer service...
The associate was very helpful
1366 advanced auto waste of time don’t go there they will waste ur time they don’t know what there doing there Kearny the manger is a lier who pants should be on fire new management
Mr Will is nice person. So helpful. I recommend for everybody best service ever. Mr Will God Bless you.
Not too happy, they tested my battery. Said I needed a charge, i asked if Id make it to Toms River. He said I should but dont hold him to it. The car died less then 5 miles away from their store. I guess I should have let them charge it.
The staff make this store great. Scott, Alvin, Luis.. Knowledgeable guys. Probably the best auto parts store that Ive been to.. And thats saying something because as a veteran mechanic I have been to a LOT of parts stores. This one is THEE best in at least a 15 mile radius.
Excellent service by a nice staff of guys. Been here twice to get a car battery replaced & installed by the staff in the parking lot. Quick and professional service. Great selection of auto detailing wax, parts and anything car related. Parking lot is tricky & could benefit from widening the St George opening. Overall this place is great and you should try it.
Very polite and great customer service.
I had such an amazing experience at this location. The salesman Marc helped me with everything I needed and went beyond his duties because I didn’t know what I was doing. So grateful that you guys have caring people working at this location. Avenel is my new favorite location because of Marc!!!
Had to pick up a package from Amazon, didnt know they did that...the man was very professional and told me the procedure...I will return there again..
Helpful staff, usally has what I need or can get it with in 24 hours. The rewards program is pretty good too. $20 bucks off $50 or more is unheard-of. Keep up the good work!
Staff was great and helpful as first time I was buying parts for my vehicle they took time and explained me in detail what I asked for.
The workers actually know about cars way better than (AutoZone)
Always polite,well stocked,and rapid parts delivery,on something that MAY, not be in stock.GREAT PRICES.
Went to get new windshield wipers. I was running late but was able to go in, the associate look up the type of wipers I need(Im not a car person), got them an put them on my car. He also told me about a refund to put in for. Good fast service.
Install battery
Very nice people out here. The customer service is on point and prompt with their service. I have been to this store and keep returning to this store for their prompt service. They look for promotions for you so I do not need to worry if I am getting the right price.
Was in & out. Great service.
They really go the extra mile for you. Staff are willing to come outside and take a look at what you are talking about to give you a better opinion. Love that about them.
Best store in NJ. Go to an employee named Luis for the best possible experience you will get in a advanced store. He knows how to get the job done while giving great customer service.
Always have my parts in stock when I need them and great prices
Great for the do it yourself, staff always there to help. Most parts in stock or within a day. Online convenience. Usaully a choice for best through cheapest options.
Freaking prices are to high
Ive been coming here for over 6 years never have a problem. Best staff very professional and friendly.
They are always helpful, thats why I love coming to this store!!
The representative Luis went above and beyond to research a particular auto part that I need it great customer service and fantastic effort on the behalf of this employee.
Very helpful people. Even helped us a luttle past closing
Always helpful knowledgeable staff
Good svc
I went to get some supplies for my truck. All that i need was there.Good stuff and at a very good price.
Always had what I needed.
Marc Anthony helped me out by me putting my wiper blades on my car. He did it in three minutes. I am very appreciative. Thank you
Let me get started by saying I have no problems with almost every other AutoZone, but this one in specific is absolutely horrible! The staff working there either have no brains or are poorly possibly not even trained to do their job. Multiple problems with them giving me the wrong part, or not ordering the part correctly and I show up either with the wrong part or no parts saying that I never ordered it. Im absolutely done with this particular store. Other AutoZones I had no problems with its just amazing how bad this one is.
Very helpfull with what I needed better then auto zone
The service here is great, the staff are helpful and actually can give advice unlike other stores. Prices are pretty good and they have parts for nearly every vehicle.
Bought wipers and emplyee was more then happy to install them,thats the reason I keep coming back,very satisfied
Go see Scott or Kenny they will take good care of you
Friendly and knowledgeable staff in and out in no time, Im sad they offer no senior discounts
Tough
Great Auto parts store, staff always very helpful with good recommendations...was going to buy pair of wipers, but I always ask guys what they use...so bought ones he recommended, dont remember his name, but looked like a real car guy from like gas monkey with long beard (gotta trust guy like that.lol)love the wipers, they were even cheaper than ones I was gonna buy...last guy to help me was Marc..recommended led break lights and installed them.
Nice clean store, and well stocked. Fairly knowledgeable and friendly service.
Lousy customer service website said it closes at 9 pm I arrived at 757pm and the associate closed the door right on my face.time on there website saids 9 pm its as fake as there workers.....auto zone the place to go....
Very helpful staff, and they always have a great selection of the items that other nearby auto parts stores often dont carry, or run out of.
Super fast less then 5 minutes
People are very nice I help you with what youre asking for the work out deals with the parts if you order a lot of parts
Athena is an amazing worker .Thank you advance auto parts for the great experience.
Great staff. They know a lot about auto parts unlike some auto parts stores
Good service great people always happy to help you thanks
They usually have all your automotive needs. They will order it if they dont. 1-2 day turnaround time.
Best auto part and cheap and v good staff friendly
I needed a battery for my vehicle. It was a very fair price and was installed at no charge.
Quick and convenient place for auto parts. Great service
Customer service is great and parts are quality. Operating hours are long and they open early.
Knowledgeable staff. Very helpful.
It has everything u can need for a car. But it is kind of pricey
Nice place just took a little to long to get someone to help
They have good knowledge sales folks. And most times have what I need.
The people here are so helpful. I needed a new battery for my car and they even installed it for me.
They were very helpful, And polite
Majority of the time depending on who is there very helpful.
Good place to get ur car parts
Great store and great people. This is what an auto parts store should be.
Really helpful. Got issue with battery and they have the tools to check
Friendly service affordable prices
Wonderful place where customer is extremely important to me
Guys were helpful.
The manager Bill is very unprofessional and racist !!!
Great store to bad the employees were a little more knowledgeable about vehicles and the parts they sell.
Nice staff and very helpful.
Professional staff.The rewards program is excellent.
Service always fast and knowledgeable.
So great location and good help
They canceled the service of computer diagnostics for your car
The last 2 visits I did was disappointment. Brian the sales representative was arrogant and the Hispanic guy, not Luis, dont care about the feelings of a customer...
I bought a new battery here and they returned a core charge for the old battery, even though I didnt have a receipt for it. Thanks!
Great store people willing to help you
Courteous professional and friendly
Great place for getting auto part
Very clean store and when you need help there is always someone there.