I must say Mr. Adrian, You are the best in the business. You made this process so easy, Thank you! Thank you my family love our new home. I will be sending my friends your way... Simply the best is an understatement compared to your services.. Thanks again

Disappointed in the process. Almost been a year and we still haven’t moved in . We were told once the home was delivered about 3 weeks and we can move in. We recieved the home bearly on September we shouldve recieved in july we are on November and still no luck. FALSE ADVERTISING! and No help !

Adrian Ybarra is your go to Guy.Bro really went Above and Beyond, Prime example of going the extra mile.Thank you Sir for all your help keep on doing what youre doing. My family and I really appreciate your help

Very informative, friendly, personable this made for an over all great experience. I was dealing with Adrian Ybarra. Hes a Great Guy and working with him was perfect.

The Mobil home we pick we thought was awesome, however from the day the contractor came to the property, the nightmare started.Mike Tabb, contractor met with us once when he came to the property.We never saw him again. He sub-contracts all the work, he does not have a program manager that checks for quality control. The workers have to do with what little product they have to do the job. They were supposed to paint the skirting. When the paint ran out. That was it. When the driveway rock was finished so was the work to finish the drive way. The workers were very dirty when doing the work, leaving all discarded material every where, soft drink cans and bottles. No one took notice. It took nine months to get our purchased installedThe inside. The contractor did not do a red carpet like the sales people talk about. Two months since we got into the home. All the things that were wrong Are still wrong. The oven does not work we had to buy more rock to finish driveway. There is glue and paint on the flooring parts to hook up stove were missing a window does not open, door that does not close and on and on and on. I’m not going to bore you with the things that got broken on the trip to the property what ever you do if you found a mobile home at Titan. Do not hire Mike Tabb.

Hi Im Alexis Beckley giving 5 stars to Adrian Ybarra at Titian Factory Direct. Just all around great service from Adrian Ybarra.

We went to just go look one day, we had made an appointment and ended up being given the tour by Ruben. Ruben was really helpful and spent alot of time with us. We had no intention of buying but ended up signing up that same day. Ruben was very knowledgeable. We found out we were on a list that we never heard of by mistake and Nicky and Ruben helped guide us on how to correct it. We ended up having to withdraw our purchase unfortunately and everything went smoothly with that process. Marlene in accounting made sure everything was taken care of.

If you dont buy what they want to sell, they wont show you nothing. My husband call for a specific mobil home and they cancel our appointment because we didnt want buy something more expensive and that we dont like.Just dont go there

Scale of 1-10 they rate a 2, they wouldnt show me any homes,very unbusiness attitude,they cheated my girlfriend out of $20,000.00 7 years ago.

Your salesman Dalton needs to learn how to be a professional. Incredibly rude, he decided to represent your company by posting an ad that lied about the square footage, then started to attack everyone who commented about the price in the most unprofessional way I’ve ever seen. I was actually considering the small home as an option until I saw how he represented your company. I’d suggest your company to offer training classes on customer service.

I have been trying to buy a home for over a year and am finally narrowing down to the wire. Abigail Müller had encouraged and guided me in extraordinary ways. She has been a great resource and advocate when it comes to land and construction, superior customer service and experience and financial planning.Highly recommend you visit this Sales Executive for your next biggest dream investment.Thanks Abby and Titan Factory for delivering such great value to your community.Best,

My mother was in the market to purchase a home for herself after she moved out of an apartment. I went in with her to go over her options and Nick her sales guy was amazing. She has been extremely happy with the overall purchase process and has been raving about her new place. I will definitely be sending anyone I know in the market here!!!

HORRIBLE EXPERIENCE AND HORRIBLE MANAGEMENT!!!!!!I am a first-time buyer and naturally I was excited to start looking at mobile homes. I stopped into Titan and was immediately greeted by Ruben who was very nice but seemed new. I picked my home and started the paperwork process. Ruben had some issues with numbers, so he asked his manager Nikki to assist. She took one look at my numbers and then looked at me and said, “can you even afford this?” I was so offended. She immediately tried to explain why she said that by saying “you have two car payments”. This should have been cue to go somewhere else but I was in love with the house. I signed and the paperwork and needed to turn in some other things before the loan application could be completed. No big deal, well it was a big deal to them because I was taking too long to give them paperwork.Finally I get the loan information and they only attached the home not any of the other necessities I had asked for (the septic, the electric, the base) I had mentioned multiple times I wanted everything into one loan so that it was only one payment not multiple loans. Nikki decided to take over for Ruben since I was frustrated. We texted and emailed were I mentioned again multiple times I wanted everything included to which she said they couldn’t do that, and I never mentioned wanting everything included and she had been dealing with me from the beginning. Once I told her that she has only been working with me when I expressed my frustration to Ruben that I was not getting what I asked for. Finally, Nikki said she would submit the loan again with everything. I got the loan information back two weeks later and again not everything was included. The whole situation was frustrating an all I was getting was excuses.What set me over the top to finally decide I did not want to work with Titan was the fact that Nikki was informing a family member (who was also buying) what was going on with my home and the issues they were having. My family member informed her that it was very unprofessional of her to disclose what was going on with my home seeing as she didn’t know 100% if we were related or even if we were on speaking terms. My family member ended up getting a refund as well.I inform Nikki I no longer wanted to work with her nor Titan and I wanted a full refund. When retrieving my refund Nikki had this snarky tone to her. She stated when I couldn’t find anything better to come see her since “I got the best loan deal” with them as if I couldn’t do better.

I was at Titan and recommended Abigail to my friends she is a great professional and told me how to build a home! I will definitely buy a home with Abigail since she educated me on finances and how to get there!The homes are amazing and the have such a great list of land and home packages and Community Parks close to downtown! It is a must visit !ThanksAbigail!

AWESOME SELLER RUBIN GOT ME INTO A SM TRAILER FOR THE RIGHT PRICE!

Beware if buying property at Little Loop Cedar Creek. Does dont have proper water drainage property will be damaged with every strom from water run off..Company contracted to fix issues are only interested in adding more home with same or worst issues . If you buy here you will have issues with soil erosion and a flood yard

Dave and his team are real good people. I have done business with them several times and they have always carried out their promises. Their quality is better than most other houses that are out there. I would definitely recommend them.

Had to delete and rewrite about my experience with Titan. Dont waste your time with this location. Everything seems good at the beginning then it goes down hill from there. Questions were not answered,didnt get the information on the loan that was approved. Zachary was only concerned with getting our down payment. Didnt listen to us as to what we wanted,we lost out on land because he was all about money grubbing. Now its taken forever and then some trying to get my money that was put down back. Once again I will say Dont waste your time with this company. Had to give 1 star to post,but if I could do no star I would. If anyone from Titan reads this where is my mony?

Really disappointed, it’s my first time buyer and I’m excited to see mobile homes. I had an appointment at 10am and immediately got scheduled with Abby, and this woman made this experience HORRIBLE, her tone and rudeness towards me and my sister who came for moral support. We couldn’t get any further with the process of the mobile home because she was just being really aggressive asking for money, and already getting into uncomfortable personal information. After the we left the manager came outside and talked to us by the way was such a sweetheart. But other than that THANK YOU ABBY Titan Factory is off my list.

The Team at Titan was fantastic! Special thank you to Micheal who helped my wife and I find the perfect home. When we first went in we were just exploring the option of a modular home and we were pleasantly surprised with the quality and finishes of the homes we saw. We didnt feel any pressure from the sales team, in fact, they had our best interests in mind the entire process. Micheal spent a lot of time making sure everything was perfect and I cannot thank him enough for all of the hard work he put in for us! Absolutely satisfied with the experience we had with Titan Factory Direct.

This place I don’t recommend at all Zach when we met him he seemed a very nice guy but carful about that is not what you think he talks to you like he is really going to help but when he gets stuck on a situation he won’t respond your message he acts like he dose no what your are talking about this is a really bad experience with this people he had made us pay every thing for us to get a mobile home with a land we were so excited but no this place is not a good place to go to if you are a first time buyer very disappointed experience I really don’t recommend this place at all they show you lands is not what you like is what they like just to sell because that’s how they make money .Then they will ask for more down payment is not what you have or tell them what you have .......REALLY DONT RECOMMEND THIS PLACES AT ALL

Zach is a great salesman and is extremely friendly, personable and honest. I was very happy to come in and have someone communicate openly on all of my questions.

Erick was very knowledgeable

Nikki Todd is AWESOME!!!!! Her customer service is welcoming and the selection of homes cannot be beat!!

The staff here is awesome.

Titan Factory Direct good.Abby good.Home deal good.Saul Good,Man

While the salesman did a spectacular job, getting us the house we wanted at the right price, Im afraid the back end falls apart.Our house is a month late, and no one except the salesman seems to think this is a problem. Ive even spoken with their VP and the answer I basically got was this happens. No attempt to make it better, no attempt to reconcile the money Im losing every day theyre late because were using our small business to live in while were waiting on the new house, no real explanation other than excuses.If you want a company that actually cares to fix their mistakes and make things right, Titan/Champion is not the choice for you.*edit* def. Titan Factory Direct- a company in need of some serious work to their processes. see also delays, excuses, and empty promises.Titan offers what is called a Red Carpet service to fix all the small things that are wrong with the house when it arrives. understandable and 100% common with manufactured houses since the vibrations in transit can cause damage. What I didnt expect was that when my house was delivered and I told them the front door was so damaged it wouldnt close, that it would take 2+ weeks for them to fix it. The leveling crew did not verify that everything opens and closes, the back door does not even lock and barely closes. The crew who is supposed to be doing the repairs was half a day late. I was hoping for a happy ending to this story and I could update this with at least a 2 star rating, but at this point if there was a negative star rating they would have earned it.

We walked into Titan, not knowing what to expect, but ready to start the process to own our first home. LaTolya LT has been amazing since that day. I highly recommend coming in to see her. Shes been available every step of the way, from helping us find our dream home to getting us a great deal. Shes gone above an beyond to make sure were happy and informed. Overall, working with Titan has been a very good experience. Weve been connected with a knowledgeable realtor to help us find our piece of Texas, and so far have moved through the process smoothly.

I love titan ben white Abigail was very professional told me everything on home and land construction and educated me in finances in how to buy a home I love titan ben white I am a titan🏠 home new owner 👍👍👍👍👍👍👍👍👍👍 I thank Abigail for help me and my family to get our dream home

We worked with Nikki Todd, Internet Sales Manager at the Ben White Blvd location. She is a true expert, and was able to give us a lot of information and answers to our questions off the top of her head. Shes very friendly, patient, and thorough, and when we were in her office, we felt like we were her only client. She paid close attention to our needs, and remembered many specifics the next time we came in. We cant recommend her enough! She made the whole experience easy.

Don’t go to Zach was very rude thought he was a good salesman was very rude when I told him I wanted my down payment back because he wanted more then what I told him I could afford,

I stopped by early this afternoon. My experience was amazing!This should be your first and only place to visit when youre looking to purchase a mobile or manufactured home.The staff and management are totally on point and a pleasure to work with.Nikki was nice, welcomed me when I arrived, and hooked me up with Rosa.Rosa was very sweet and helpful; she will make best effort to find what youre looking for. I totally recommend her when you visit.I was unable to buy at this time due to my personal situation; which Dave explained very well what they were looking at and how to maneuver to purchasing position.They hooked me up with a floor plan and tour of a nice mobile to get a feel for my options when I return.Yes! I will be returning!

I walked in to the South Austin showroom today with my family, without an appointment. They made it immediately clear that they typically only take appointments Saturday’s—fine, understandable since I’m assuming they’re busiest then. The sales manager seemed friendly but all over the place. Complimented my toddler daughter several times, but after the third or fourth time it was just plain creepy.The salesperson assigned to us seemed ok at first but, once I said I was just starting my research and already had a traditional home, I guess she assumed she wasn’t going to be selling anything today. It was very “car-salesman” attitude. I suppose as a sort of concession, she offered to show us a model mobile home because “you’ve never seen one right” (I played along and said I hadn’t just to see what would happen). After looking at the one model, as we walked out she told me once I put my current house on the market, buy land, prepare it, THEN I should come back to go through models and pick one out. WTF that is the stupidest advice I’ve ever heard. Why would I sell my house without first deciding where I’m moving my family to?! I flat out told her No I’m not doing that because I’m here to see if this is even the route I want to go. We definitely were not treated like potential homebuyers, but treated like inexperienced visitors who were interrupting their busy schedules.You better believe IF I ever reconsider Titan Factory Direct again, I will NOT be purchasing from this location. Especially as compared to the polite, proper customer service we received from their competitors down the road, this Titan office is not at the top of our list.

I would like to thank Andres Garza at Titan in Austin for the incredible help as he tended to me and my familys needs. Andres is patient, open-minded, considers any possible options and provides us with any necessary information making him 5 star worthy. He did not deter me in the wrong direction as how others did in the same area.

I worked with Nikki earlier this week. She was great at explaining everything that i need to do get a home. I absolutely loved one of the trailers and she is going to help me get it. I will be back when I have more down payment. I love the home I picked out and cant wait for my family to be able to move in.

This turned out to be the worst experience. I got so pissed. They sale like it was time share. It seemed as if they were begging. Wouldnt take just looking for a answer. Pushed pushed pushed and yes... Pushed again. Makes me question how bad they needed business and if they would slap a house together between sneezes. And if we would get support if we needed it.I wouldnt recommend this place to anyone. Very annoying and fishy.

My experience with Titan in Austin has been GREAT since the beginning! Nikki took over my purchase and got everything in order quick and painless! Luis is WONDERFUL as well! Every question he has an answer for and always responds quickly! He has been on the ball since day one! I couldnt be more grateful for these too through this whole process! Thank yall so much!

I spoke with the manager here she was very informative and put me on the right track she was honest and clear I would certainly tell my friends to go there first for a great experience

I want to thank Andres Garza for helping us in our search for a nice single wide home. He has showed 2 homes and he has been working on trying to find out the options for a nice Madison hope. He is a great help.

This place far exceeded my expectations! Wonderful staff all around, I had a wonderful pleasure of meeting and working with Rafael. He was amazing, showed us around the homes we wanted to see, and even explained how they where built! No other place did this for us, I highly recommend Titan, and Rafael specifically!!!

Went too Titan Homes this pass weekend, spoke with Andres, he was very helpful. He explain and showed the the difference between a modular home and manufacturer home. Showed me what all I needed to do to get into a home.

I recently lost my home to the floods of hurricane Harvey and my first and only choice was to go to Titan. Andres Garza is fantastic. He was patient and attentive to what I wanted in a home.

If I could give Titan a negative star score I would. Our house is only 4 years old. From the time we got it we have had massive problems that we have called titan about but they say they won’t come and fix. Titan told us that they would only come out once after we got it to fix everything. They didn’t fix everything, and on top of that the team that came out to fix things was extremely rude to my family and I. I wouldn’t recommend anyone going through them for a home. On top of me having such a bad experience with them I know my cousin in laws have had the same experience as soon as they got their house from titan not even 3 weeks later the floor started to buckle. Their homes are poorly made, and they have no consideration for the home they are giving you.

Coming here I didnt know what to expect, but Andres Garza treated me like family. He walk me through the different variety homes that best fitted my needs and budget. I highly recommend anyone looking for a home to work with him he is very professional and polite.

I just moved into my home this last weekend. I shopped everywhere on this road. I was told at palm harbor & claytin that I could not get a home.In fact they were completely rude about it and did not even want to talk to me. I went to Titan as it seemed to me that there should be an option for me and there was. I worked with Nikki & Dave and they found a way for me to get my own home. It was not easy but they got it done and I could not be happier. Everyone at Titan is awesome and was always available to answer my questions when I called almost every day. My mom & dad are already looking at buying a home as well...

What a great place! Fantastic homes and amazing people. We are working with Nikki. We found the perfect home. We never thought we would be able to get a 4 bedroom doublewide, BUT WE ARE ABLE TO!! I also want to thank Dona as she found us the perfect property near Bastrop. We are so excited about this and cannot wait to move in. I am so glad I saw a sign and called.

Wonderful place! Hands down beat the neighboring competition. Had the pleasure of working with Rafael. He is very knowledgeable and professional. Great experience! Go see him!

I had a great experience here with the help of Andres Garza. He was very friendly and extremely helpful. I would definitely recommend!

My experience has been outstanding thus far dealing with Nikki Todd. I have dealt with alot of professionals lately and she by far is the only one I enjoy working with and who has actually came through on her word. She has quickly responded to our wants, questions and concerns. And has gone beyond our expectations to meet our needs.

My husband and I were so intimidated by the whole home buying process. Neither of us had any idea where to begin. We were interested in purchasing a manufactuered home. I had friends that had warned me about the nightmares they had gone through when buying a home. We decided to start with Titan. From the moment we met Dona Chambers, she put our minds at ease. She held our hands and walked us through the whole process. She really listened to what I wanted in a dream home. Dona and the rest of the staff made our home purchase so easy and pain free. We now live in a great community in a home that is so much more than we ever dreamed we would ever be able to call ours. Thanks, Dona (Dave, Rachael and Luis, too) for everything.If youre looking to buy a new, custom home....if you want an experienced, trustworthy, professional person to take you through the process, do yourself a favor and call Dona.

LOVED IT!!! They were beautiful houses and very friendly. Also very knowledgeable. I will tell my friends to purchase a Titan Factory Direct Home for sure. Thank you, thank you!!!

The service that they provided is really disappointing, they offer a lot of things but at the end they ask you to take care of them.Specially with Luis he is unprofessional.

Titan has been awesome in making our dream to Own our home come true. I would highly recommend Dona to all my family and friends !

Had the best experience with the salesman Andres Garza who took the time to show me some model homes on site and was very helpful and informative and knowledgeable so I will be bringing my business back in the near future. Sincerely RamiroLEstrada

Looking all over Austin, I found what I needed and more with the help of Andres Garza, he was very persistent and very professional. Great experience!! Definitely recommend to others!

Beware of TBD. To Be Determined. Its like writing a blank check. They will try to sell you a home up to the highest limits the finance company will pay. And to be expected to pay what their contractor wants for hook ups is a rip off. Sad part is they know it....

Selina helped us view and assess whether a tiny home was for us. She was a delight to work with and provided service with the utmost courtesy and professionalism.

DO NOT GO HERE! YOUVE BEEN WARNED.

Andres was amazing and knowledgeable about selling mobile homes, if only I can find someone like him to help me with my fantasy football line up.

I am looking to move in to the Austin area soon. Andres Garza has been very helpful and professional, I will definitely be looking into purchasing my new home here.

Nice salesman but was not impressed. Also very pushy trying to make a sale. Called several times at inopportune times.

We have been working with Donna on purchasing our new home. She has been amazing even when we switched gears and went with a different floor plan. I have never felt more comfortable in a home buy.

I had the pleasure of working with Nikki and she was so great and insightful and really took the time to walk me step by step through the process of purchasing a new home. I definitely recommend going to see her!

It was my first time here and I soon as I walked in i was greeted and taken care of, my experience with them has been amazing so far.

Beautiful homes. It was a pleasure working with Andres Garza. He was very knowledgeable, friendly, and professional.

Hey fellow Austonians, if youre looking for a new home speak with Andres Garza. This guy will walk you through the home buying process and make it easy.

Great help but requires an application in order to get more help to find land. Makes no sense to have someone run my credit if Im not sure Ill even like my options.

I had an amazing experience visiting with Andres Garza. He was really helpful in finding what I needed.

Great customer service! Andres was extremely helpful and informative in my choice of the home I bought!

Thank you Andres Garza for keeping us informed on the beautiful model homes!

You might as well take your money and flush it down the toilet. I was delivered an absolute piece of garbage. Horrifyingly ill manufactured. Also what you see at the sales lot is not what you get. They do after factory updates and fail to tell you that what youre basing your purchase off of is not how they actually come. The transport company (Superior) that Titan uses is unprofessional, and do shotty work as well. Do not use them for your base pad and request that they are not the transport company used if you do happen to decide to go ahead and throw your money away on a Titan home.

I dont know where to start. I have nothing but great things to say about Titan and Dave Genin, the General Manager. We were defrauded by Nils Dekau of Clayton Homes and then Mike Bueker and Mace Higgins of Palm Harbor. So as our last and final attempt at being a first time manufactured home buyer, we noticed Titan located between Clayton and Palm Harbor. We had never heard of them before. We met with Dave and explained the predicament we were in. We took a look at the homes on site and could tell by just looking at them that their quality far exceeded that of Palm Harbor and Clayton. We immediately placed our order. The process took two days. At Clayton, the process took several months. Dave was extremely transparent from day 1 to the end. There were no hidden fees, charges, or surprises. My mother-in-law and I toured the factory. Wow!! They are a solid, well built home. Unfortunately, we were unable to find a lot in River Ridge so amazingly enough, we got all of our money back. On the other hand, once we figured out Nils scheme, he refused to give our deposit back. So if you want a great home and over the top customer service, you have to go to Titan! You cant go wrong. Steer as far away as you can from Clayton & Palm Harbor. They are as fraudulent as they come. Plus, the quality of their homes is horrible.

Im only doing 5 stars so people will see this. I called looking for a mobile home that was used, or damaged to fix up for my daughter, and the first thing the person said to me on the phone was um..so you want to buy yiur daughter a damaged home in the most rude voice.

They made me feel like family everytime i come in n im very blessed that me and my husband come to get our home. Today Andres Garza. He rocked n nikki Todd are very worldful people god bless them both Go Steelers n detorit Lions grrr

Since Google refuses to believe Ive never been here and continues to pester me for a review.... here! :/

The worst decision one can make is to buy a home from Titan. We got a defected home walls,floor,doors,windows even the color is wrong green instead brown. We even found a fire hazard because the wires have not been placed properly in the wall. The worst part is that Dave GM & Nikki Sales are not responsive and have still not taken initiative the home to be repaired. Sadly after almost 3 months of having the home our doors are still not closing unless slammed or locked with difficulty...

We had tried working with a few other mobile home vendors around Austin, but to no avail. We went to Titan and began working with Andres, who has been an absolute pleasure to deal with, and with the help of Nikki and Dave, we will soon be closing on our home in the next few days. Whatever your situation may be, take the time and do yourself a favor and go see Andres!!!

Dona chambers thank you for all your help! Customer service was fabulous!

Speak to niki and you will not regret it

Niki helped us find just what we wanted thank you

Thank you Andres Garza for your time and positive service.

Excellent customer service

This is the most rediculous place EVER!!! After spending an hour discussing what wed like we were NOT given the option to look inside any home but told to come back for their promotion on Saturday! An absolute waste of mine and there time. They only care about making a sale THAT DAY!

I came in to look and plan for a future home . Dona was very patient with all my questions ! Once I am ready Dona is the one I will be buying from !!!

Horrible customer service . They want all you info, run a credit check and than money down before the do anything! They dont reply to your texts. All they do for you is put a hit on your credit report. No other dealer ask for all this . STAY AWAY

Nice

Beautiful modular homes

Friendly people

Es terrible al principio te dicen un valor pero después comienzan a cobrarte más cosas de lo que se había hablado al principio, Zack es un mentiroso embustero, yo ya había dado mi down payment y cuando pedí mi dinero de vuelta me quitaron 1150 dólares, son unos ladrones mentirosos, no recomiendo a Titan factory ni a Zack son de lo peor

Bad serviceMr. Erick Flores at first treats you very well and gives you hope of having your own mobile home and later he does not answer your calls or messages, he only wastes time

Horrible Customer Service They do not Wesleyan the deals when you go to see the houses they ask you for all your information and down payment and when you are done

Mr. Adrians worst service I do not recommend very bad treatment and lack of professional deveria to be friendlier until the date not spoken by the Lord to know what happened with the application that man is never in the office design that will speak to you in so many days and does not speak it seems that he is not helping one with his purchase of the trailer my husband is still excited to buy but he does not want Mr. Adrian to our completely desepted application I ask the owner to fire him because he is responsible for his work I have tried to talk to the manayer and never pass it to me no matter the complaints

Three years ago I bought the house in this place until the date the boiler has broken down to the weather I have refilled it twice with gas. The tablets to date are still being removed I have had to change showers the sink faucets the toilets flush water in order a disappointment to buy in this place.

I would like to say the same as the other people who are happy with this company but it is not like that ... they sold us a trailer that is barely 3 months old and the rules are being taken off ... apart from all the lies that we were given to be able to acquire this trailer that was not to our liking now those who built it are not interested in fixing it, you have to be careful with who you acquire your home .... it is a shame

The houses are friendly but very expensive and without any luxury.