So from the moment I walk into their business which was last year in may too today. Every person I have dealt with from my sales person Mike Mendoza, Management, warranty etc has to be the best experience Ive had being a first time buyer. They went above and beyond my needs and were ALWAYS their every step of the way. And I recommend them to anyone thats looking for a home and is a first time buyer. They will always have my business and i will make sure people know my experience. Thank You Palm Harbor..

Good customer service, very knowledgeable and friendly. Easy to talk to.

Its obvious the 4 star reviews are paid. Just FYI.I refuse to use this company, or any mobile home company now. Just getting there was unwelcoming, the guy I talked to on the phone was busy so he shuffled me to someone I didnt know. Then that 1st guy was literally dipping snuff at his desk and spitting. The new guy didnt ask about me or anything, just took the papers from the other guy he printed from the internet and didnt look at me hardly, just took a red pen and said red flag, red flag, red flag and then showed me a lot that was $122K for .8 of an acre!! I was like dude, yeah this is the beginning of my process I wanted to know what I need to do. No big deal, I could have bought the house that day if I wanted but I refuse to now, he wouldnt even show me around the houses, gave me the key to walk around myself to the abandoned lots of homes that had no brochures or prices, etc....completely turned me off to a mobile home now. NO WAY!!!

Awesome servise this people really help you to make your dream come tru

Good friendly service, make you feel at ease

When you go to this location ask for Mike Mendoza. Between him and GM Mike Bueker, they will do all in their power to help you! We had a hard time finding the right situation for us, and neither of these gentlemen would quit until they found a solution. Excellent customer service, authentic guys who genuinely care! I highly recommend this branch, and specifically these two Mikes! Thank you both!

Exceptional customer service ! Kurt was such a great sales person to work with!

We buy one mobile home, Shane is been great with us! Thanks!

For over a year I was looking into buying a home, I went to different types of manufactured home sellers and I decided on palm harbor for the great attention to every detail that I was looking for in a home and with them I got the best price for my home. The customer care and service were great and were the same from beginning to end. They completed everything from their part of the contract and made me feel assured and provided me with extra resources that I needed. Every time I went into their offices I was treated with respect.A toda la gente hispana que ande en busca de casa, les recomiendo palm harbor, pregunten por Olivia Lopez, ella habla espanol, tiene mucha expierencia y es muy amable. Tiene una gran flexibidad para hablar y respuestas para todas tus preguntas.

Smiling friendly folks. ☺❤

My wife and I went to Palm harbor to see if there were alternatives to building a home. We had been looking to build for over 2 years and had found property to build on. However with the influx of people into the Austin area the cost to build quickly got out of our affordability range and we needed to see what other options we had. We met with Matt and he was able to help us with our dilemma. He listened to what we were looking for and then assisted us to find a home with the options and land that suited our needs at the price point we could afford. He answered all our questions and never pressured us in any way to make a decision right away. After deciding to look further in the quality of the company he took us to the manufacturing floor and went thru the whole construction process and answered all our questions to ensure we knew that we were getting a quality home. The quality of the materials and the way Palm harbor builds homes is outstanding and from all I have seen is in some way better than a site build house we were looking at building prior to looking at Palm Harbor. Every time we had questions Matt went out of his way to answer us quickly and accurately. He assisted us with financing and whenever things stumbled along with the finance company Matt was able to keep things on track and ensured we were taken care of. So far the process has been great and except for the weather delaying some things we are very happy with the service and quality of what we are buying. If you are looking for great options for a new home, Matt is the person to talk with!!

My review goes to Kurt Hudson! He is very patient and knowledgeable! I felt him very honest when he explained the process of getting approved!

Came in off facebook post got my husband and my credit ran then told they believe they had something for us,but the banks werent open till Monday so they would get back with us then. They never did though now they will be on our credit for two years and didnt even call to tell us sorry we cant help you or anything very disappointed and dont recommend.

The visit was very professional and everyone was happy

Kwes definitely knows how to take care of his customers. He is very detailed oriented and makes sure all the bases are covered before and after a new home is delivered. Excellent experience!

I came in to the E. Ben White location just out of curiosity. I ended up buying an amazing, high-quality home which I absolutely love. Ken Brown greeted me as I walked in and took me through the entire process with ease.Ken is GREAT. He is a straight-shooter, an honest and down-to earth guy. He is extremely knowledgeable and took the time to answer every question I had (which were a lot!). He was genuine and really excited for me which left a lasting impression. He is definitely not the sterotypical salesperson which is great, Ken made me feel really comfortable every step of the process. There was no pressure put on me at all; but seeing the high-quality of the houses, I knew I was getting an amazing home. I highly recommend Ken to everyone I know (or meet) that is looking for an incredible home and wants an enjoyable experience and a really fantastic home.

My sales person Shane, did an amazing job helping me pick out the perfect Palm Harbor home which is suited exactly for my needs. His customer service was top rated and his knowledge about all the homes answered any questions I had. The home is built sturdy and I love the siding I picked out. The vaulted ceiling and a few custom items I did to the home just makes it exactly what I wanted. He was very professional, courteous and has become a dear friend in the process. Thanks, for such an amazing home buying experience. I am loving Palm Harbor and have already recommended a friend which is very happy with her home as well. Thanks Palm Harbor!!!!Add photos

We had looked at two others manufactured home builders other than palm harbor and knew after meeting Matt Thompson this was the place to buy from. He worked with us numerous times, was honest, and always found an answer if he didn’t know it. He always took the time to work with us and answer our numerous questions.He was not pushy or demanding and always listened to our concerns and helped find solutions beyond just buying a home. His service was excellent. We are confident in our home purchase and know we will be happy in our home for years to come.

We highly recommend Palm Harbor- Austin for your next home purchase! The customer service we have received from Shane & Mike has been phenomenal! We cant wait to move in our new home ❤

This place has the worst customer service ever. They totally destroyed our property, promised to make things right and we never heard from them again. The number they gave me to coordinate the repairs ended up to be a non working #. Go anywhere but here, they will just lie to you until you sign then blow you off.

We came in to see a small mobile home. We met our Salesman Ken Brown. He was so helpful with us. He told us what we needed to do. Showed us a beautiful small home. Ken, talk with us we didn’t feel like we weren’t worth his time. He will help us. If your looking see Mr. Brown.

The outstanding combination between attentiveness, a strong work ethic, and the eagerness to put me into a home which I would not only live in, but love to spend my years in are what truly set this place apart. My housing consultant Chris Garcia was patient, clear in what was required of me and willing to take me through the steps one by one if need be. Not once was I pressured into simply buying for the sake of the sell, nor did I feel as just another customer. What is an originally grueling and difficult task was made into a pleasure due to the help given to us. If the example that was set forth by my consultant was anyway to judge Palm Harbors as a whole, then I can understand why it has such praiseworthy review by other homeowners as well.

David Scavone is an awesome sales man at Palm Harbor. He was new but he did a great job making sure we knew exactly what was going on through out the whole process and even after. From the beginning he explained everything and anytime I had a question even after hours he would return my calls or text messages. That is a great sales man! Thanks David!

We came to Palm Harbor just to look, and we left knowing 100% that a manufactured home is the route we are going to take. We met with David and he was amazing! So helpful, patient and very knowledgeable. We will be back very soon to see David and get the ball rolling on our home. This definitely changed our minds on everything we thought a manufactured home was for the better!

I recommend Palm Harbor Homes to anyone who is looking for their dream home. David Scavone, was my Housing Consultant. He greeted me at the door, and right away he was ready to help find what I wanted. It was all about me and what I was looking for. He took the time to explain the process it would take for me to buy my dream home. He was also very knowledgeable and answered all the questions I had. I left Palm Harbor Homes knowing my future was in the right hands!

We were very happy with our visit to palm harbor homes, all of the staff is very friendly && attentive. They really sit down with you to get to know you && what you are looking for in your future home. Our sales rep was Matt, && we couldnt be more pleased with how he has helped us along the way. We are first time potential home buyers && he really has been with us every step of the way whether it be dealing with our millions of questions through out this process or giving us advice on how to better our chances of getting a house. He has always made himself available to us, && is willing to go the extra mile for us. Highly recommend going to see Matt if you are ever looking for a high quality home!

The best in the industry! Everyone here is incredibly friendly and helpful. The sales manager Shane Sanders is very knowledgeable and provides excellent customer service. I highly recommend this place!

This was a very enjoyable experience. No pressure and all of my questions/ concerns were addressed with confidence. I was show the home of my dreams after a few short questions. David Scavone hit the nail on the head. Awesome experience thank you!

Very cordial and knowledgeable staff site was extremely clean and well-organized

I came in to discuss buying a manufactured home. The lady I spoke to was very knowledgeable and showed me a few models she thought would fit me based on my needs. I ended up not buying a home here but they were very nice and professional.

Ask for Chuck! Hes great, patient, kind and will work with you as best he can. I plan on buying and putting a house on an acre!

I highly recommend Ken Brown. He has helped us through all the steps for buying our new home. He explained everything to us so we understand what is going to happen next. Thank you so much!!!!

Shane, did an amazing job in helping my wife and I purchase our first home. The experience from start to finish has thus far been very pleasant. I recommend this place to all my friends and family.

Thanks Palm harbor and Ken Brown for getting me into my new super energy efficient new home. And thanks a million for hiring me to do that bobcat work and tree removal on your lot. Much needed money to help with my new home. Thanks

I stopped at Palm Harbor mobile home lot on Ben White. I met with Ken. He explained what was needed before for a mobile home could be set up and the time frame needed before we can get the home I was looking at. That was very informative. He was very friendly. If we decide to buy, we will definitely buy from him.

Ken Brown was great in helping me get just the home I was looking for. I have recommended him to a couple of friends. He was very courteous and knew just what I needed. Thanks Ken for all your help.

Highly recommend palm homes! Chris was very helpful and friendly and walked us through the hole proses and even helped us with some advice. I will definitely be a home buyer here!!!

What a place! The selection of homes on display is awesome. If your in the market for a home the sales staff can make your dreams come true.

Walked in to just see the movile homes that would fit our needs and budget. Right away we were greeted by our sales rep David Scavone. Very Helpful, Very Nice, Great customer service. Showed us the most beautiful mobile home. We fell in love with. Thank you David very much for helping us and keeping us informed with every.

Very nice service! I walked in determined to buy a house and they helped me with everything i needed. They were very understanding considering I have never purchased a home! I am very excited to go back and purchase my new home!!

I went into the location at Ben White just to look at my options on June 3, 2017. I was living in an apartment and was pretty much DONE. Mike Bueker welcomed me and connected me with Chris Garcia, the sales consultant who quickly took ownership of my experience with Palm Harbor Homes. Chris went over and beyond the call of duty on several occasions. I was a first time, nervous home buyer and he paved the way to make sure my experience was a good one. When we hit obstacles along the way, he was always positive and reminded me that we would get through the process. And we did. I had a build to order home and the end results were magnificent. If you are in the market to purchase a manufactured home, I urge you to visit Palm Harbor homes and request Chris Garcia. Hes the best!Thank you, Chris for all of your perseverance, hard work, patience, and care you poured into my purchase. I am truly thankful for all you did to make the experience pleasurable.Mike Bueker and Shelly Franklin are pretty amazing as well. They went to bat for me a couple of times. Super team!

Definitely worth it!!!

I can not thank Mace Higgins enough for all of the help and support he has given us thru this entire process. Customer service is truly alive and well at Palm Harbor Austin!!!! Mace, you are awesome!!!

I was greeted as I walked in and given great service by Sales Rep Chris Garcia. He told me, hed get me into a home and thats what he did. I recommended anyone looking to buy from Palm Harbor to give him a call!

Kurt Hudson is wonderful. The whole process of buying a mobile home was painless. I highly recommend both Palm Harbor and Kurt Hudson.

I been looking for homes all over town I went to many places talked to a lot of people no one seemed to care about what I was looking for they just wanted to sell whatever they wanted. I came to palm harbor homes to find a place for my mother talked to David Scovan what a great guy super friendly easy to talk to listened to what I was looking for and got it done best part he walked me through every step I would definitely recommend David scovan at the south location palm harbor homes.

I had so many questions and concerns when I entered Palm Harbor homes on Ben White a month ago.I had set up an appointment with Chris Garcia and did he deliver! He answered ALL my questions and showed me all my options over and over to the point were I felt very comfortable perchasing a home with him.There is a lot that goes into this kind of decision and I know that Chris will go above and beyond for his clinents. I’ve since recommended him to all my friends needed to purchase a home in the near future.

Palm Harbor is the most unprofessional place I have been to. Go to Titan Factory Direct, they are way more profesional.The manager at Palm Harbor called me and asked me if I had gone into Palm Harbor and I told him I did. He’s saying I must be confusing them with a different company even though I went to this specific location.No, I am not some fake person reviewing. Why would I do something like that? I am a real person and a real person that just purchased a home from Titan Factory’s Direct.You are just upset about the review I gave you. Apparently, I am not the only person who has rated you 1 star.

We just went to look, and we became buyers. Ken Brown was so easy to work with and so helpful. Our experience with Palm Harbor was great thanks to Ken..

Really disappointed with these mobile homes. Better quality elsewhere i think

Awesome experience working with Kurt Hudson. Super helpful and we got a great deal.

Kurt was very knowledgeable and helpful In providing information. Were ery excited to see where this goes! 😁

Ken Brown was very informative! Was very upfront about being realistic with our purchasing options! Looking forward to doing business with him!

My family purchased 2-homes from this location after looking at 40 homes. Had serious quality issues with second home. This location has finally agreed to address these issues. Will update as process continues. See my you tube video of home. DO NOT BUY A HOME FROM HERE, OR ANY PALM HARBOR HOME BUILT IN FT. WORTH TX.

Cabnets fell of in not even a year and drawers in kitchen the sink pipes where not on right water kept coming out and the first 2 times they came out to fix the first cabnets the rest just kept falling and no 1 ever came back to fix problem starting getting run around giving me didffernt numbers to call different people to come out and still hasnt came ro level oit home after so many calls

Ken Brown was awesome. We had a fantastic experience working with him on the purchase of our new home!

Awesome help and very professional in every way to assist to help provide best service for new home buyers and home owners come and check it out com on in Housing Consultant ........Kurt Hudson

We’ve all had experiences with shady, pushy sleazeball type salesman whether it’s when buying a car or trying to purchase a home... Once in a while you meet a sales professional who defies that stereotype and truly doesn’t fit in amongst his peers. When we first met Christopher Garcia we instantly knew he wasn’t one of those typical sleezy “manufactured home sales guys” Chris was courteous and professional throughout our interaction! He is incredibly knowledgeable when it comes to quality construction as well as navigating the complicated mortgage approval process! When deciding who to work with for one of the largest purchases will make throughout your entire life it’s important to work with someone who is incredibly knowledgeable, hard-working and super hungry to earn and keep your business! Chris isn’t afraid to go the extra mile and many times while working with him my wife and I thought, “what is a super customer service oriented professional guy like Chris doing working for Palm Harbor?” He is the type of guy that will move up quickly into management or will be recruited out to another companies leadership team. Either way if you want to work with someone who will work hard on your behalf and listen to your needs ask for Chris Garcia at the Palm Harbor Ben White location and you’ll have a great experience!

Kurt Hudson made sure we had enough information with purchasing a home, it was an awesome experience made us feel very welcome here . Looking forward to purchasing our new home I would highly recommend anybody here at palm harbor homes !

Very good service. Kurt can help you get a new home and is good at his job.

Highly recommend place the service is great Chris Garcia gave us The best service we had in a while He did the best he could to make sure we got what we wanted.

I cant say enough about David Scavone. I tried going to Palm Harbor to but a home over a year ago and was actually going to try another company. But, I am sooo glad I gave Palm Harbor Homes another chance because of David. He walked me through everything and he is such a blessing to me! Every piece of paper I signed, he explained to me in detail prior to signing. Hes patient, he called, he was available when I called him or promptly returned my phone calls. I STRONGLY urge anyone who is considering purchasing a manufactured home, to go to Palm Harbor Homes and specifically ask for David Scavone. ESPECIALLY if youve never purchased a home before or have never purchased a manufactured home before!

Matt met me at the door willing to help me get what I am looking for. I would recommend them to anyone needing help me. Great atmosphere.

Everyone at the palm harbor in austin was very friendly, David Scavone helped us so much in getting our new moblie home really appreciate everything he did for us!

The sales representative Ken Brown was very helpful and gave us plenty of information on their new homes and lets you know each and every step on the process of how the homes were built also how financing works thanks

Kurt was great showing me all the options and homes in our price range . Look forward to buying!

Professional and they work well with you. Kurt is the best person there.

We had an awesome experience here!!!! Matt Thompson was my sales rep, on our first visit he spent 5+ hours with us answering every detailed question we had and was 100% honest amd realistic, he continued to make us feel like a first priority always, and he was there for us everytime we needed him or had questions, less than 24hr response with answers always from everyone. I would recommend this location to anyone I know, we drove the extra miles to go specifically here and it was definitely worth it!!!! I can not think of one compliant at all, they were amazing!!!! I never had to worry about anything, they took care of everything, even the problems with the city on modulars being in city limits. I LOVE MY HOUSE!!!

I bought a home from palm harbor home on ben white last month and they did a really good job for me and my family. thanks guys

I am a real person who has a recording of a conversation that took place between Mike and one of his potential clients. The conversation was based on a review that was given to the establishment and their customer service and he was very domineering through the whole ordeal. He comes across as a bully when he calls potential clients back to coerce their decision on any bad reviews. People should be able to openly express their opinions on customer service without the fear of getting a call back from an employee with the intent to change their mind.

I understand everyone is busy but it feels welcoming to be acknowledged once you walk in. I sat their for 10 minutes not know if I was next in line

My experience today was amazing Kurt hundson helped a lot n answered all r questions

Ken was incredibly helpful and resourceful helping my family find a starter home!!

David was excellent ! It was an easy process and hes very well educated !

Shane was extremely helpful and very knowledgeable about his product. Looking forward to doing business with you.

The people of palm harbor are the best specially Kurt he’s the best he got me in a home less then 3 months I highly recommend coming to these people they will take good care of you. thank you sooo much Kurt

David scavone made the whole experience quick and easy, i was really pleased with palm harbor and there team

Where do I start. I bought a used home and property from palm. And I worked with Ronnie.I wanted to buy my first house for my family. I accept I should have done more research and not put all my faith and trust in someone I don’t know.But I was so exited. And Ronnie made me feel so Insured. There was some problems with the house such as bad spots in the floor leaking roof holes in wall and plumbing issues. I was promised that all this is going to be fixed and the foundation was going to be redone and included to the cost.it took months for a contractor to come and fix half of the roof and leave it unfinished for another month I called and called pal and Ronnie they told me it’s somthing I need to talk with the contractor about. After begging for weeks he finally came out and finished the roof. But it had rained and my roof has spots and smelled moldy for quite some time. The contractor never fixed anything els even tho it was promise on paper and with a hand shake .After one year in the house the paint peeled off the exterior walls reviling rotten wood that had been painted over to look good . The ac quit working I found out that it’s no good and was just filled with Freon to make it last long enuf to sell to a sucker. The hot water heater rotted out the bottom of old age and ruend the rest of the floor that they where supposed to fix . Every wall socket in the house has burnt up and the breakers are constintly poping.The worst of all the house is leaning side to side so it’s like the house is splitting down the middle because the foundashon was never done. Just another pitch to Make the deal sound sweeter.I was suvearly ripped off Ronnie payed off the inspectors to rite a good bill of health for the house. When In reality they knew it was a disaster So on top of my mortgage and supporting my family I have to Spend so much money marking repairs to keep this house livableLearn from my mistake if your young and exited to buy your first house pay an inspector you find to check it out for you don’t let the realtor or sales person do anything for you because they will rip you off.I will say there new homes look very nice. And I had a good experience in office but after you sigh. Your on your own and they don’t care

Kurt Hudson knows his product and focuses on meeting the client’s needs. I recommend him for your next new home!!!!!

Kurt was fantastic! He has helped us so much to get our loan and the home of our dreams. We have learned so much about credit and the buying process that will help us for future buying situations as well. Go as soon as you can to Palm Harbor and see Kurt Hudson!

Went in with lots of questions and uncertainty of purchasing a home thru palm harbor, not that I heard bad things, just the fact that purchasing a home is a huge step. But Kurt answered all our questions and in no way rushed us thru the process just to make a sell. We felt welcomed and confident that we were making the right decision. Then as we went thru the financial process Shane again walked us thru the process and prepared us for our 1st home. As we began the paper work and waited for everything to be finalized he kept contact and when we had questions was quick to either respond or if he wasnt sure found out the answer and got right back to us. I feel we made the right decision and are happy with our purchase! Thank you Kurt, Shane, & palm harbor!!!! ~The Espinosa family!

Shane sanders was very helpful!! Great experience

Terrific store. They will treat you with respect and try to find every way to help you out. If you dont have land, they can help you find it too.

Im a home buyer holy cow!!! My sales rep chris Garcia did a awesome job !! He made the buying process very easy and quick with great costumer service . I thought I wasnt able to get into a home but I was wrong thanks to Chris and his crew . I would recommend going to him for sure!!

ARE YOU KIDDING ME!! I have never been treated so poorly. They decided I could not buy from asking me a couple of questions. So glad that I did not listen to them and bought from their competitor as now I am buying an amazing home and putting it on some land near Bastrop.

Well... I didnt qualify for anything but Kurt (who was really nice) gave me some advice on what to do to build my credit a little. He still gave me the chance to look at the homes they had on the lot, knowing I wasnt going to make a purchase at that time. Hopefully I will be seeing going by there again in the future.

Best mobile homes. Very pro staff

Easiest purchase ever and Matt our salesman was the best

They are great people and provide great support

Yes I am a real person why do you assume I am fake of course you will not find me because my name is not filloz I don’t have to put my real name filloz is my nickname

Best place to buy mobile homes and amazing customer service !!!!!

Greatest experience ever real people there!!

Nice manufactured homes

Biggest bunch of liars there is! Do Not Buy from this company! You will get screwed over. They will tell you that they need to run your credit to see where you stand and will LIE to you and say it will NOT effect your credit.

Answered questions without pressure to buy.

Awesome!!! Fantastic!!!!! Very helpful!!!!! Super nice!!! Made us feel comfortable!!!!

My parents bought a home here and got ripped off more ways than one long story short they’ve had to come back out several times to fix things and after two years the air conditioner that they gave my parents broke completelyDo use the cheapest stuff possible

Very friendly and helpful!

David was great and knowledgeable!!

Rude service