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CPR Cell Phone Repair Austin - Lakeline
14010 US-183 #528, Austin, TX 78717, United States
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CPR Cell Phone Repair Austin - Lakeline
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Jo
Review №1

Perfect screen replacement on a Samsung Galaxy Note 9. Before writing off your devices take it CPR to see if it can be repaired first. Recommend.

Be
Review №2

Awesome and helpful staff! They have been able to fix my mothers phone twice within the last 6 months! They also offer lifetime guarantees if the problem isnt due to water or dropping. Moms phone was self-inflicted damage. Great place and speedy!

Ko
Review №3

Todd was amazing! He saved my phone after others said it was going to be dead. He found out that the issues was misdiagnosed by others and he made a tweak. It was also way cheaper than I thought it would be. Also, only took about 45 minutes. Definitely would recommend to anyone. Genuinely saved me 900 dollars.

Je
Review №4

The guys were friendly and fast. I got my screen replaced on my iPhone in less thank 30 minutes. Highly recommended.

S
Review №5

Exceptional!My phone was magically transformed in 1 hour, good as new • THANK YOU!!!My front screen was cracked in the top right and bottom left corner, badly. Not to mention on the actual main portion of the screen, behind the screen protector.Thank you to this company for providingtop-notch service! I am glad to have found y’all, and absolutely will remember your company for the future! 😎📱🙏🏽

Gi
Review №6

I wish I could give this place Zero stars Im actually surprised it has a good rating because I took my phone in to get the front screen fixed and half of the screen just shut off a little over a week after getting it fixed, so I called them and asked if I can take it in and that I really didn’t wanna pay another $130 just for the front screen to be able to get fixed but when I took it in I was told there was a crack even tho the phone hadn’t been dropped so they were willing to give me a 10$ off even though it wasn’t even worth the price so I said I’d go somewhere else and another week later the screen fully started popping out of the phone and still is. Terrible service, you might as well take your phone to apple to get fixed or where you bought your phone because it’s not worth the price. I feel robbed of my money and now my phone is in even worst condition thanks. Don’t go here (also there was no crack on the screen)

Ry
Review №7

Update: needed charging port replaced. I was up and out in less than 45 minutes. Very fast service and also gave me a discount since I was just recently there for a different repair.Pretty good overall. Not an authorized apple reseller but were up front when I asked if they were. They did use apple OEM battery in my phone so I let them do the work. I thought they could be a little more cost competitve since theyre not apple certified. Overall solid job and would recommend using them. Basically same price for apple battery replacement at apple store.

Ad
Review №8

I have a iPad Pro, went there for the screen to get replaced but everything else on it was working fine. When I picked it up it was loosing battery very fast. They broke my face, ID. And now today I went to turn it on and it’s completely black. So if you ask me I wouldn’t bring my stuff there

Gr
Review №9

I usually dont bother with long reviews, but these guys are great. Dropped my iPad and shattered the screen they replaced it and then a few months later when it started acting up again I found out its a lifetime warranty and they replaced the screen. Good work good prices and nice guys too. Definitely recommend

Ne
Review №10

Great service and very fast. Had my repair done in an hour. Matthew was great all around to deal with.

Pa
Review №11

This pace is great. They changed my phone battery (tough to find) 1 hour before closing at a fair price and were super friendly. Will return for sure.

Ch
Review №12

Highly recommended. Got my iphone screen fixed and it looks brand new. Super quick and friendly service.

Li
Review №13

I was able to get my phone serviced quickly, with a decent price. Making an appointment online and getting an estimate ahead of time was very helpful. Id go back, for sure.

Sc
Review №14

Sorry guys I just cant spent $200 for a new display. The cost to repair cant be 50% of the cost of the phone.

le
Review №15

Great work! Fast service!

Vi
Review №16

These guys knocked out my replacement screen while I ate lunch! great service, 0 Hassell . Highly recommended

Da
Review №17

These guys are the best. I broke my phone into a million pieces and they put it back together. Went back after to do a cleanup after the surgery and they didnt even charge! Hard to find good customer service like that anymore.

Ca
Review №18

Super professional, quick service, fair pricing.

Sh
Review №19

Effective customer service. But I must recommend you contact this certified investigator named Rafael on his mail “Premiumspyglobal@ gmail. com” for any hack related issues, and also getting findings about your partner’s infidelity if you’re having doubts and need proof in your relationship or marriage. He’s effectively trusted and I’m a witness of his good service.

Je
Review №20

Needed to have my IPhone 6 screen repaired and battery replaced. They stated would be done in 1 hour and they were true to their word.

Te
Review №21

Really fast! Great service! Honestly not a bad price either! I got my Google Pixel 3a XL fixed there since it was an Google authorized contact. Most definitely coming back in the future for any other needs!

Te
Review №22

Very nice people and excellent customer service. Repairs were done quickly and done right. Would highly recommend to everyone

Mi
Review №23

Quick and friendly service, quality repairs. What more can you ask for? This place has repaired several items for me & there’s a reason I always go back to them.

Pa
Review №24

Employee was very friendly and eager to help! Offered all options.

Ad
Review №25

These guys are honest direct and to the point. Good business ethic 10/10 do recommend

Ke
Review №26

So this is wierd and really my fault for not reading. Staff there implied a lifetime replacement, too gullible i am....yes, a warranty replacement, only if you can prove it was due to them....#never. look, for half the cost of the phone, think real hard before you do this.

sc
Review №27

I broke the screen on my Samsung cell phone Saturday night (yup, day after Christmas), this is a 3yr old phone and not even a popular model but it is special to me. called around town Sunday and only Todd is willing to take my case and he special order the OLED replacement screen for me right then. 2 days later Todd bring my phone back to life, i cant tell you how happy i am right now!! He admits that he has never seen this phone model before and he is not sure about if the fit is perfect. I am a satisfied customer and thats all that matters!

Ni
Review №28

Phone screen was replaced as expected. Spoke with two different gentlemen and both were extremely friendly. Will definitely return for future needs!

Sl
Review №29

Very skilled and responsive staff. They solved my problem within an hour. Thanks CPR!!!

Pa
Review №30

Oh my goodness, LIFE saver — I was literally in desperate need to find a cellphone screen repair place seeing that my toddler cracked my phone terribly bad, I’m talking lots of cracks from every angle of the screen with these awful black screen spots —honestly I was skeptical on if I should of went to CPR due to the awful condition my phone was in. Anyhow I took my phone up to CPR and my phone was fixed within a hour — once I received my phone, I noticed a big difference (in a good way) it was like receiving a completely new phone! Awesome staff as well! You’ve definitely gained a loyal customer! Y’all rock!

Ev
Review №31

They were able to fix a phone another repair service could not and for a lower cost.

Da
Review №32

Todd is knowledgeable and honest. He never looks to make a sale, always makes sure he is correct in his diagnosis even it means sending you on your way. I use them exclusively for tech and cell repairs and replacements. Give them a shot before tossing your broken device!

Je
Review №33

Great job, fast work, great price. What else matters?

Ar
Review №34

I had called several locations and not only was finding the services I needed hard but the cost was going to be exorbitant. CPR repair was able to retrieve my photos from my smashed phone and in fact all my phone files for $260 less than the competitors. I cant thank them enough. Having these memories in a time like COVID means the world to me!

La
Review №35

Amazing!!! Matthew was great! He took great care of us, was super friendly and outgoing and got my son’s PlayStation back to him in record time (a few hours) compared to the almost 2 weeks the other place (ubreakifix) we took it too had had it and not even ran diagnostic on it yet. Great customer service!

Am
Review №36

Thank you for repairing my daughters phone on a holiday weekend in less than 2 hours! We will be back next time the screen cracks! Great service!

Em
Review №37

Upfront about possible upcharge. Went over and above to fix a battery issue-- without breaking my screen and needing to upcharge. Friendly, can-do service! Im impressed-- and Im hard to impress.

Di
Review №38

They were very professional, knowledgeable and made it easy to take your phone in for fast, expert repair

Co
Review №39

Easy in and out. Quality is better than my last repair from somewhere else. Would definitely recommend. Thank you.

Co
Review №40

Great service! Friendly amd communicative staff! They know what theyre doing and they do it well.

Ro
Review №41

Excellent service! Our iPad was a shattered mess. Todd at CPR managed to fix the screen and smooth the scratched edges. Service was easy to schedule. Todd is very knowledgeable. Every exchange in person and over the phone was easy and respectful. Hopefully we won’t need another repair, but if my family does we will definitely be using Todd at CPR Lakeline.

Mi
Review №42

They are competent and they keep their word. Prices are competitive.

Ke
Review №43

This place is AMAZING 🙌! I had dropped my phone in water, the screen started to change colors then was half bright with dark blue spots. I had initially went to another place to the water out but it was still glitching and the tech person said to get another phone. So I came here and the guy fixed my phone within hours! I was so happy that I didnt need to replace my phone and practically saved me $300.

Ma
Review №44

I had them replace a cracked screen on my Samsung Galaxy S9+. It was a difficult repair, but they did a great job. Looks and works like new!

La
Review №45

Very happy with my service! They were able to fix the cracked screen in my iPhone 8 Plus in 20 minutes! Cost $99 which is great considering the prices of getting a new phone! Highly recommend.

Ca
Review №46

They couldnt fix my Samsung Galaxy S9 screen problem but they didnt charge me to try. If I have any issues with any phone I will definitely be bringing it back to them.

Ma
Review №47

Took my sons expensive laptop here to get it cleaned out, evidently they had the wrong tools and stripped out the screws. Had to take it to Best buy to get it fixed were i originally purchased the laptop, never again

Br
Review №48

They did a great job! They were willing to work with me and help me out with whatever issues I had because they wanted to, not because they had to. I would highly recommend coming here and would suggest it to anyone who asked me for a place to get their phone fixed.

Em
Review №49

Great experience! No line to drop off, quick turn around, reasonable pricing and friendly, knowledgeable staff!

Th
Review №50

Easy quotes and appointments via website, great price points. I thought my charging port was damaged; turns out it was just filthy from being in my pocket all the time. They cleaned it out free and didnt make me feel dumb about it (I did that on my own, lol). Will definitely go back if I need a real repair.

Ca
Review №51

I always have a great experience at CPR! The employees are super nice and I have total trust in their workmanship! Would 100% recommend them

Sh
Review №52

They did great quick work and were super helpful with a brand new issue that they havent seen before.

So
Review №53

Fast, friendly, and competent repairs. They are really nice and have tossed in extras for free more than once (especially on my son’s abused phone). If you got previous work there they are able to look it up and let you know if it’s still under warranty. I’ve been pleasantly surprised to walk out with no charge several times.

Ty
Review №54

Freaking awesome job!I broke my iPad for work. I called around to EVERY pawn shop in Austin for a “new” used one. Nobody had one. I was on my way to buy a new one at a steep $500. But I decided to see what CPR would charge to replace my LCD and screen. The price was way affordable vs buying new. The owner was soo nice and finished my iPad in a hurry.

Ca
Review №55

Knowledgeable, friendly, professional, and fair pricing!

Ke
Review №56

Profesional and fast service

qu
Review №57

Great job on the repair and competitive prices.

Mi
Review №58

Returned phone with front camera not working. Bad audio from cheap new screen. Missing screws two different occasions.

M
Review №59

These guys are the best. Third time I have used them and they have never let me down. Saved my broken phone and pulled the data off for me. HIGHLY RECOMMEND

St
Review №60

It only took 45 minutes to replace the battery in my Samsung S8 phone. Very courteous personnel, and the price was reasonable.

Et
Review №61

This cell phone repair place has done great work on my phone and my girlfriends phone. I highly recommend.

No
Review №62

I went there and met the owner today around 10 and left within 20 mins. It was excellent service and the owner was very helpful and nice. He explains very clearly about all the choice that I have to repair my screen and they all have warranties. It was so fast that I did not wait for a long time, and I am so happy with my iPhone now. ;)

Pr
Review №63

Excellent service and great costumer care. Cody was helpful and honest. If you need to replace a screen with a high quality equivalent this is the place to go.

Ch
Review №64

Phone repair was pretty quick (45-60 minutes) Employee was super cool and took the time to fix my iPhone 7. Phone screen is fantastic and works flawlessly. at first he said the home button wasnt working but he tried a few different screens and was able to get it done, would HIGHLY RECOMMEND. iPhone 7 phone screen repair was $107 after tax, and well worth the money.

Vi
Review №65

This place does a good job fixing my phone.

Sa
Review №66

Very nice and welcoming, affordable cost to fix our ipad!!!very thankful

mo
Review №67

Great service, fast and definitely didn’t expect the outcome we ended with! iPhones are definitely getting more and more expensive nowadays cracks and speaker issues just seem to be a norm yet the manufacturer solutions have yet to be the answers, when things hit the fan local business such as this are essentials! Thank you for your professionalism and honest work, iPhone 10 speaker works great! Siri has a job again! LOL

ra
Review №68

The person was very helpful and gave good advice for the charging issue on my iPhone 10.

Al
Review №69

Since I seem to only drop my phone when the case is off. I visit these guys a lot plus there’s 5 phones in the house so I’m not te only one dropping things, my wife son and daughter had to replace their screens from accidental break. They are quick they do a great job but not all that affordable.

Jo
Review №70

Brought in my Samsung S9 for a screen replacement. Cost about $250 which is pretty close to ordering the screen myself. Fixed it in a two hour window; the workers and manager were all outstanding people.

Wa
Review №71

4/28/20....made an appt for 12pm but came in and was able to talk to someone at 11am. Was informed that they didnt have part for my Note 8 and he could order it but it wouldnt be done today. That was NOT an option I was about to run with. As I was getting ready to turn and leave...he gave me another screen option that could work and if it didnt, he wouldnt charge me so I immediately jumped on it and booom. Phone worked! Rather than just let me go, he knew how bad I needed the phone that day so he helped me out. Big time customer service!!

Ru
Review №72

This place is seriously the best!!! Cheap prices but GREAT quality and even better customer service! The store manger Cory is awesome and he genuinely just wants to help you out! I got my phone fixed within a couple of hours and there was some serious damage- I thought it was going to be in the shop for over a day but he had it fixed so quickly! I would highly highly recommended this place to any and everyone!

As
Review №73

This is by far the best cell phone repair shop in the Austin area that I have found! I would highly recommend this place to anyone in need of any type of repairs. I’ve been here several times and they have great customer service every time! They are awesome and do a great job!

Er
Review №74

The guy in the front was super nice and talkative, made you feel really comfortable. He told us what happened and the likelihood of being able to fix it and the cost. He was able to fix it but told us that he couldnt promise everything would work again but could make the phone functional. We appreciated that he yuks the truth even though he could have made more money.Was a clean place that looked mice and simple.

Ni
Review №75

Cody and Todd did a excellent job fixing my phone.ty

da
Review №76

Helpful, honest,, fast and fair. I will always use them.

Ch
Review №77

Always quick and fairly priced with great customer service. They’ve fixed several things for me over the years. I recommend them to everyone.

Ki
Review №78

These folks knock themselves out to help you. Generally a quick turnaround. They replaced a screen and battery for me. A little pricey, But the speed and quality service is worth it. After all, with a phone you need to get it fixed quickly.

He
Review №79

CPR was quick and they even saved me $10 for the repair of my LG phone. I rarely write reviews but this company deserve it for their honesty and good work. The customer service is outstanding. Keep up the good work. I recommend this company to anyone if they need their cell phones repaired. I guaranteed good work.

Sa
Review №80

The guy in the front was super nice and talkative, made you feel really comfortable. He told us what happened and the likelihood of being able to fix it and the cost. He was able to fix it but told us that he couldnt promise everything would work again but could make the phone functional. We appreciated that he yuks the truth even though he could have made more money.

C.
Review №81

Todd & company have rescued my sanity once again. Great to do business with these folks! They have helped with my phone battery problem when my service provider said there was no fix. Not so!Thanks, guys for helping this tech dinosaur! Never realized how REALLY dependent I am on my phone 📱.Youre the best. Appreciate the reasonable cost, courteous service, and genuine concern for the customer.

Ni
Review №82

Todd and Matt worked for weeks on my blackberry - yes, you read that right - an older phone that i was VERY attached to. After several special ordered parts failed to fix it, they were somehow able to keep it on long enough to pull all my data out and switch it to my new phone. The best part is i was only charged for the data transfer!! I have been to other cell repair shops but now i know this is the only place i will ever go or recommend. Thanks yall! Supe grateful and happy customer

Ch
Review №83

Fantastic customer service! Had a great experience and saved money. The gentleman there really knew his stuff and was very quick about making sure my repair was done right and helping me get on my way. I would suggest anyone who needs a phone repair to come here!

Jo
Review №84

I love this place. Giving this place 5 stars because they are helpful, decently priced services, friendly and most of all, the fact that there was no hassles for returns. You guys are awesome. Thank you for what u do!

Sh
Review №85

This place is the only place I go for phone screen fixes, repairs and even refurbished phone purchases. They stand behind their work and work fast. They are always willing to work with you to get your phone back in your pocket. Todd and Matt are great at this location and they are have excellent customer service. I highly recommend these guys for your cell phone needs.

Jo
Review №86

Friendly staff, fast service, lower price! Had me in and out in under 1 hour. No run around like Apple gave me earlier that day! Highly recommend to friends and family.

Br
Review №87

Great service and friendly employees

di
Review №88

Todd and the guys there were very professional and displayed great customer service every interaction we had. They completed the work in a timely fashion and did amazing work. I would not hesitate to come back here in the future. Excellent experience!

Ge
Review №89

They use cheap parts and wont honor warranties.

Je
Review №90

Really nice staff! My bfs phone needed some cpr. We called ahead to see if the issue could be fixed and they said just bring it in and hell try a few things. They were only going to charge us if they were able to fix it. Amazing service. Unfortunately the phone couldnt be fixed, but we got some peace of mind from an expert.

St
Review №91

I came in to the store after another company couldnt help me. They were very polite and took care of me right away. Great turn around time will FOR SURE be coming back. I had an excellent tech. If you go in ask for Cory he took care of me. You will not be disappointed.

Ma
Review №92

Fixed my Galaxy S7 fast and beautifully. Ive never broken a screen on a phone before, but Ive seen phones with repaired screens that never looked the same as the original quality.The quality of my repair, however, was awesome. Phone is like brand new!!! Would definitely recommend this place.

lu
Review №93

I took my phone here about 6 mos ago to have the battery replaced and the LCD screen.. the price didnt break the bank..and it was quick. Lately I have been having battery issues so I took it back to replace the battery...they were amazing again... replacing my battery at no charge because they have lifetime guarantees on the items they replace. Im hoping I will not need to return anytime soon but I definitely will not go anywhere else.

Kr
Review №94

Extremely happy with this business. They are absolutely amazing, especially Cory. He fixed my Iphone 4s screen, which was completely shattered, under 45 minutes. My phone looks brand new and was fixed at a reasonable price. I would highly recommend them to anyone who wants a great service at a great price. They are now my go to guys if I ever have another phone issue.

Br
Review №95

Amazing! Took my phone to several places and they could not fix it, until this place! Highly recommend anyone and everyone here. Affordable, awesome manager, awesome people that work there. Thank you so much for all you did. Sorry for writing this review so late (yall fixed my phone several months ago)-Brooke

Ma
Review №96

The man working the front got my phone working again in about 10 minutes. I got the impression that they were trying to build long-term customer relationships instead of extracting what money they could out of a single repair. Thats unusual in a repair shop, but I will definitely be referring people in their direction in the future.

Mi
Review №97

The guys who work here are all nice and quick to fix your phone. The price for quality can’t be beat. Had my phone fixed a couple times here and will always go back even if I have to drive out of my way.

Jo
Review №98

Here is the Deal!Todd and Cory at the Austin In and Out Smart Repair are legit. My phone couldnt hold a charge and the screen was cracked to pieces. I tried going through my provider, but still had a year on my contract. I tried using my insurance (ASCENSION), and they were still asking for almost $200 on top of the monthly premium I was paying.I was pretty pissed, so I made a last stitch effort and brought my iPhone 5s In & Out Smart Repair. I left 20 minutes later with a phone that looked new, acted new, and still had all of my stuff on it. No transferring data, no lost contacts, no gouging prices or up selling to extract more money from me, just GREAT customer service.If your phone isnt charging or your screen is cracked you gotta check these guys out. Dealing with your phone provider and phone insurance can be a pain. Dealing with In & Out is simple and easy.

Ni
Review №99

Cory very quickly diagnosed my phone. He also changed the battery out in about 30 min. Ive done my own iPhone battery replacements but Cory had the part in stock for my iPhone so I decided to let him do it. Hes got skills and knows what he is doing. Plus they provide a lifetime warranty on the parts and labor.

Ri
Review №100

I was about to spend several hundred dollars on another phone because my camera was toast. Stopped by in&out smart repair and they literally repaired my phone while I waited. I couldnt believe it. Works better than new! They are friendly and professional. I would highly recommend this company for all your smartphone repair needs. Good job guys!!!

Information
22 Photos
100 Comments
4.9 Rating
  • Address:14010 US-183 #528, Austin, TX 78717, United States
  • Site:https://cellphonerepair.com/austin-lakeline-tx/
  • Phone:+1 512-436-9265
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Computer service
  • Computer support and services
  • Electronics store
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:12–5PM
  • Tuesday:9:30AM–6:30PM
  • Wednesday:9:30AM–6:30PM
  • Thursday:9:30AM–6:30PM
  • Friday:9:30AM–6:30PM
  • Saturday:9:30AM–6:30PM
  • Sunday:10AM–6PM
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