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Austex PCS Cell Repair
8222 N Lamar Blvd D37, Austin, TX 78753, United States
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Austex PCS Cell Repair
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Te
Review №1

Greg is absolutely the best in the business... Go to Austex if you want a fair deal and excellent service..CJ is awesome as well, its a win! win!

Re
Review №2

My iphone screen got cracked and I was nervous to have it fixed. But it turned out great. They replaced the glass and I could not even tell where it was before. Plus, they were super quick and friendly. Would totally recommend them!

Ka
Review №3

Every time I’ve had to visit these guys it has been an awesome experience. From cell diagnostics to screen repair....they have never failed to get it right each time. Very reasonable pricing and outstanding staff. Highly recommend.

De
Review №4

Cell Phone Alcatel 3 USB port was broken for a year... Mr. Fix it Mann 😇... Fixed it 🤔... My husband dropped it off three weeks ago.... Brought it home yesterday... Im so happy 😊... With the service and his patience for the long wait for me to pick up... I will definitely do business again... Thank Yall

CH
Review №5

These guys have helped me numerous times throughout the years with charging ports removing memory and putting it in a new phone they even put car kits in my truck to charge the phones they buy all of my old equipment at top dollar cant go wrong with these people

dj
Review №6

If you wanna unlock your phone from your carrier that you own. Take it here and theyll be able to make it possible within an hour.

Pa
Review №7

As always resolve my situation

Le
Review №8

Geek squad told me it was going to cost more then the phone was worth to fix . I had water damage from the charger port on my iPhone11 . This place fixed my phone for $140 . I’m so happy I could cry ! Definitely check them out !!!

Jo
Review №9

Repaired the software on my note 20 ultra works great now

Er
Review №10

My friend and I went here yesterday to get our phones fixed. Mine is an iPhone XR and his is a Samsung “???.” My screen was shattered and the back of his phone was shattered. His phone was almost $70 to repair, mine was a little more than double that. Both phones done in an hour and a half, and now we both have what feel like brand new phones! Both very happy, these guys really know phones and we had a great experience. Will (hopefully not have to) be back!

ja
Review №11

CJ and gas are simply amazing make sure you say hello to Alex and once you go there youll never want to go anywhere else wonderful pricing wonderful Service Great selection

Sh
Review №12

I had an amazing experience with this service not once but twice! My son broke my phone twice and both times Austex PCS worked hard to get my phone fixed super fast! The owner also made sure that my phone was perfect when I picked it up and even charged it for me! The price was reasonable for the repairs done. Great service!

Ce
Review №13

Too high to unlock a smart phone

Ya
Review №14

I went in for a screen replacement and CJ was so honest and helpful. He could of took it and charged me but it wasnt cracked he cleaned it up and put my screen glass protector for $10. I am so glad they are honest. I will return to repair place again and recommend them to anyone. Thanks

Kr
Review №15

Great experience! Great products. Love all the products I have purchased from here! Also great service.

Da
Review №16

This is the first truly neighborhood cell phone repair store Ive ever encountered. I came in to get a Iphone SE, I was surprised they even had them, and was given a pretty great deal on a trade in and cash discount. Like a lot of people coming here the owner was super nice to me and threw in freebies like a case and screen protector with a purchase.Lastly, this is one of the most fair places I have ever been. While I waited almost two hours for my new phone to update I saw many people come in with all sorts of phone issues: locked phones, broken screens, selling products and trading in. Each time the staff was honest about what they could do, never tried to rip off the customer and addressed any concerns that happened.While big box stores always try to get ahead this owner and shop try to do the right thing. I know if I ever need another phone or crack a screen this is the first place Ill go.

49
Review №17

Above and beyond, best service and solution that I have seen since I began trying to unlock phones since the original IPhone was released. The service was quit they were knowledgeable and they answered all of my questions.After my unlocked was completed I ended up running into some issues with my device after a hard reset. I was prepared to sell my unit and hit an issue with the unlock going away. I was able to get a hold of them on Sunday and they took care of the issue for no extra charge!I wish I knew they existed years ago! Will continue to do business with them in the future!

Al
Review №18

Walked in at 2pm with a very depressing, shattered phone and left at 3pm with a beautiful one that looked good as new. 4 stars for a $70 repair and quick service; I had called several iPhone repair shops and The Wireless Lab definitely gave me the best deal. They were very flexible and agreeable with timing, too, which was very helpful. Even though I hope I never crack my phone ever again, if I do, Ill definitely be coming back here.

Ry
Review №19

These guys are great! I took in my daughters water damaged phone to see if it was salvageable. They took it apart, found that the screen was damaged and then they gave me great advice to save me money! They were honest with me and told me that the cost of a new Verizon screen was more than buying an quality replacement (which was going to have to be from a different store since they didnt have anything comparable). And the best part is they didnt charge me anything!

Ju
Review №20

Ive been to this store numerous times and have always received excellent service both to sell and purchase devices.I had to chime in here bc the 1 star review doesnt sound like this store at all. Much thanks to the knowledgeable and speedy team at Aus Tex PCS... thank you for again connecting with the mobile telephone world!I hope youre enjoying those charger adapters ;)

Su
Review №21

Very happy for having been referred here. I got a really good deal! They were honest and helpful, and it only took 30 minutes. Highly recommend them!!

Da
Review №22

Very nice, knowledgeable, and affordable, my new screen is not perfect (but we discussed this at the time) 4 out of 5 stars as I did have to take back my phone(leather back kept separating) switched to a new rubberized aftermarket and it looks like new now. Overall I am happy, how happy? I took them another phone to repair.As an update I have since been back and had my phone repaired again(for something else), they did a fantastic job, it took a lot longer to get done (because they had to get the parts and my phone is not made anymore) but after they were complete they gave me my phone back plus the parts phone they bought, (so I would have parts in the future if I needed it) this is outstanding service/above and beyond and my phone has worked flawlessly ever since - I highly recommend these people!

Je
Review №23

I was very very impressed with their phone sim unlock skills. Fast,worth it,spectacular service,& a nice friendly atmosphere. Thumbs up!

Sc
Review №24

Just called to ask about repairing my cell phone and this guy gave me advice on how best to get this done, which did not include him doing the work. What a great experience, took the time to explain everything to me and he will not profit from it. That is my kind of customer service. I would recommend him to anyone.

A
Review №25

Yall this is an awesome, authentic Austin store! Support small business and you wont be disappointed. They go above and beyond!

sc
Review №26

Came in to have my iPhone XR screen replaced, excellent speed and service. Was in and out in about 20 minutes. Would recommend

ye
Review №27

Came in expecting to have to pay to get my charging port completely replaced and the experts here were instead able to fix it at a fraction of the price. Great service and great people.

Zi
Review №28

Great place for repairs or to buy and sell phones. Very friendly and knowledgeable customer service. Highly recommend!

Le
Review №29

So the hubby (not I) dropped his iPhone 6S+ into a saltwater pool and he couldnt make calls and his headset symbol wouldnt turn off. Took it into Austex PCS and these guys took it apart and checked for corrosion as well as the headset issue. Turns out NO corrosion and the headset issue/call issue was probably due to water in the headset plug. These guys didnt charge me for this!!! I have used them for other phone repairs and they were the cheapest as well as the fastest and stand behind their work. They also sell this screen protector that is impenetrable by a hammer. A hammer.... He took and tried smashing it with a hammer. Let that sink it... Anyways it was only $45. Thank you guys!!!

Cr
Review №30

Honest, great service at a fair price. Quick turn around. Highly recommend.

Jo
Review №31

Cant expect much when it comes to phone repair stores now a days. In my experience, most of the employees working at these type of establishments make it seem like they dont want you there, prices to high, etc. But thats no‭t the case with AUS TEX Wireless. From the moment I walked in the store I was greeted and assisted. The employees here are extremely respectful, which DOES matter, fast quality service and definitely a good selection of phones and accessories. If you live in north Austin, South Austin, Central Austin, San Marcos and hell, even Houston. I would most definitely come here. Best phone shop Ive ever been to. And thats a lot of phone shops!!!

Er
Review №32

Come thru EVERY TIME ! Thank you for the great hospitality, and treating us like family ♥️ Will forever go here .

Na
Review №33

I broke my screen for the first time ever on a smart phone. I called around to three other repair shops who all quoted me 3-4 days to receive the new screen from a vendor. Aus-Tex had it OVERNIGHT! It was fantastic and I actually didnt believe them at first until they reported back it was ready the next day. After replacing my screen, the touch functionality was still broken. In the end they swapped out my board as well, offering me a very reasonable discount for the full service and I now have my phone back and in wonderful condition!

Br
Review №34

Quick service. Great prices. Nice staff. A winning combination!! Glad I found them - I had a cracked screen and it was ready in 25 minutes. I know my battery is going to need to be replaced soon so I will be back!!!

Se
Review №35

Got a few phones done here, great timing, good funny convo & good pricing. Highly recommend

Ja
Review №36

FIXED ANDROID PHONE FAST & CHEAP. Sprint store wouldnt help (jerks) and two other cell phone repair stores gave me the run around. Come to these guys and they will help

pe
Review №37

They messed up fixing my phone by putting the wrong harddrive in and gave me what was supposed to be an equivalent, it wasnt cause my phone was brand new and an unlocked phone. The phone they gave me to replace was locked so they unlocked it, my service provider then canceled my service cause they unlocked this phone and I had to get service elsewhere. The phone they gave me would overheat and shut off, I found out the battery was swelling which is very dangerous. I had to replace it by buying a brand new phone anyway. I waited long hours in this store trying to get 1 task done and over several days, waist of time.

Jo
Review №38

Wow, this place really impressed me. From the owner to the staff, this Austin original cell repair store steps up to bat. First off, I did my research and pricing as I needed a new charge port for my iPhone 6. Although they have been around longer than ANYONE, some of their service prices were 50% less than competitors in Austin... How is that even possible.Back to the repair: I had snuck some water inside of the phone somehow which shorted out my charging components. The staff at Austex PCS performed a complete drying and sanitation process for all internal components which takes 12 hours. They then replaced my fried charging port and didnt break the bank. It was incredibly affordable and honest.The staff is very personable and I found myself in conversations about all things from yeti coolers to advice on my next cell service provider.This will be the only shop I ever go to for service on my phones. Not only will they save you money, but they will educate you on all things cellular. Thanks so much Austex PCS!!

C
Review №39

Saved us $350. Stuck SIM card and CJ worked on it and unbelievably was able to get it out. Then said Dont worry about it when I asked what we owed. I insisted we pay something considering the dough he just saved us.Really nice folks.

RA
Review №40

Great service. Highly recommended. Took an iphone 6 in for a charging issue and they fixed it fast and reasonably priced. Id send friends and family here.

Se
Review №41

Went in for sorta complicated repair and info transfer for some devices, got informed and extremely helpful service from the staff. Definitely the place to head to for folks who know what theyre doing, Ill be back for any work I need

th
Review №42

Ive been using this place for years for buying used cell phones, ipad and cell phone repairs... Greg and CJ are great, honest and always give me a reasonable deal. I brought my phone in with a bad LCD, they checked it and it was just a loose connection - 1/3 the price for the fix. Other shops might have not have been so honest. Thanks Greg!

ri
Review №43

I was sold a stolen cell phone by these guys. I dont think was a mistake. Things like this should be handled before a consumer is allowed to purchase anything. It seems like a scan to get my money and now I cant get it my money back just exchange. I wonder how many people have fallen for this? Unknowingly.

Vi
Review №44

These guys are the best! Fast and knowledgeable. Walked in about to cry and they fixed the problem with my iPhone before the first tear dropped!

fr
Review №45

Well trusted I tell you that..never let me down and have good knowledge of celluar repair....👍👍👍👍👍

Ch
Review №46

I actually came upon this store on the app let go. I COMMUNICATED WITH MATTHEW FIERY (however you spell his last name). He posted a picture of a nice iPhone 6 plus it was gold and didnt seem that cosmetically damaged. BUT when i get to the store to receive the phone that I had saw on let go. The phone was totally different. The phone was so cosmetically damaged it was ridiculous. I figured after looking at it that maybe i could just get the cosmetics damages fixed myself from a professional. I did try to call and see if I could exchange it for another iPhone that wasnt so cosmetically damaged but instead they hung up in my face. I then got on the let go app and went off about there unprofessional-ism, Then MATTHEW FIERY said to call the next morning at 10 am when they opened. I agreed to it but i didnt call it just wasnt worth it. I took the phone to apple & they offered to replace it with a brand new one for $329 . Just saying you better off going else where with your money not these unprofessional desperate janky bastards who sell junk for more than its worth.- Chaderious Green (From the Let Go app)

So
Review №47

I had software problem, i was about to trash my phone they fixed it in an hour and is working well.... deal the repair charges with the boss, the guy repairing iphone tries to charge high. M happy with the service the provided.

Bo
Review №48

Great customer service. Very helpful and able to fix my phone quickly. Nice selection of accessory products.

La
Review №49

After a software update from the phone company essentially fried my phone I took it in to these guys, they were fast, friendly and made sure that the problem was taken care of. They event went the extra mile by switching out my not-the-right-one note pen, for the right one and giving me a better battery for my phone. This is where I will be doing all of my future phone repairs! They were even awesome with my son while we waited!

An
Review №50

I have bought a phone from this place and had great experience. After selecting a phone I liked they got me set up. After finding some minor issues with the phone I brought it back. After attempting to fix the phone, they exchanged it for another phone with no hassle.The price is similar to buying a phone on craigslist, but you do not have to worry about getting scammed . The owner was helpful and friendly. They honor their warranty and seem to be trustworthy folk. I am currently in need of an Ipad and this place will be my first stop.

Sa
Review №51

Great repair and used phone sales. I had 2 broken phones and they were able to repair one of them. The other had to be replaced but they offer great prices on used phones and accessories.

Jo
Review №52

$89.99 to repair my iPhone 7 plus, 30 for a screen protector that I watched them literally take a hammer to, and both were taken care of in just a couple of hours. What else can I say? Five stars.

Li
Review №53

Without a doubt the best place in Austin if not Texas to have your phone and PCs repaired all of the staff are awesome besides Greg he has a big head

Al
Review №54

Perfect business with a great manager, Thanks for your help fixing my laptop, even with a little bit high charge

ja
Review №55

Super great service and super cool bird to look at ole I was waiting to get my cracked iPhone screen fixed! Will definitely go back if I need more work done on my iPhone!!

mr
Review №56

These guys are honest and waaaayy helpful. Best experience ever...Takes alot to get 5 starts from me. They earned 10 stars on a 5 star scale...now I have them on speed dial..thnx guys

An
Review №57

Great shop. Very helpful on repairs and decent priced used phones.

A
Review №58

Awesome guys.Very friendly.Made my day by adding a nice case for me .

Ki
Review №59

Fixed the screen on my ZTE Grand Max 2 in a couple hours. Low price. Looks better than I brand new. Highly recommend them.

Ir
Review №60

My phone is like brand new. Awesome service these guys provide. Love it

La
Review №61

My cell phone went through a wash cycle before I realized it was in there. Yikes! I kept my fingers crossed while Aus-Tex repaired it. What an amazing job! It works! Nelson, CJ and Greg you rock!Thank you, Laura

Gl
Review №62

These guys are awesome. I destroyed the work phone and they got me tsken care of.

Bi
Review №63

Do the unlock iphones if its activation lock press the thumbs up if they do please

st
Review №64

Best place in town for low cell phone prices and repair..honest and reliable

Je
Review №65

Aus-Tex is GREAT! My BF and I use them for everything. Theyve unlocked phones, theyve replaced screens (i-phones, i-pad), theyve cleaned up/restored settings. Great prices, great service - you cant go wrong with Aus-Tex.

Jo
Review №66

They bought a phone from me that they said they would be taking apart and selling for parts so they gave me little to nothing when in fact the fixed the phone and resold it to someone else. I know this as being factual because my gmail account was still attached to that phone and all of her pictures would show up in my phone. So after having my photos and her photos showing up in each others phone I found a picture with what I thought was her number and she told me they sold her the phone. I am pissed because they lied about the phone just to make profit without having to pay me accordingly then my privacy was I faded because they felt the need to lie about something so small.

Ma
Review №67

He has been in business since I turned of age and Im almost 40 so that makes it about 20 years and still around without almost 5 starsI do believe this is the best guy to go to in all of Austin

Be
Review №68

Great personalized service. Had only been there once before and they remembered me and knew exactly how to help me!

Me
Review №69

I have purchased a phone, had a different phone repaired, and purchased accessories. They have never steered me wrong.

Je
Review №70

Great place to have your phone repaired! Prompt friendly service.

Sa
Review №71

Took care of my charging issue right in front of me. No more issues with plugging in cables!

jo
Review №72

Great help I manage the tmobile just down the street and they are always helpful. They service so many devices Im not sure how they keep up with everything! Our pick for sure!

Ra
Review №73

This place reminds me why I like small business versus big Box stores.

ad
Review №74

Really really nice gays.....works greats and fast..

De
Review №75

Everytime I come in, the experts give personal care fair prices.

Jo
Review №76

When standing waiting in the store for my phone to be unlocked, a lady, naive to the value of phones came in and asked how much she would get for her old phone.they offered her $25 for a phone, she accepted the $25. I later asked the guy how much he would sell me the phone for.. He said $300 plus tax...At least Dick Turpin wore a mask...

Ra
Review №77

Great, fast service! Will be back when i need phone help, definitely!

Jo
Review №78

Great service and communication. No fuss.

Cl
Review №79

Good guys they really know what theyre doing

El
Review №80

Did it super fast and was able to fix other problems with the phone as well!

Ch
Review №81

Awesome people and great prices.

Ja
Review №82

Best place in Austin to get your phone repaired.

Br
Review №83

At first it was a horrible experience they placed a defective part on my phone I think it was Caleb but he was great he fixed my phone right up and had it back working

sh
Review №84

I use my phone for work, they fixed my phone in less than 15 minutes!

ch
Review №85

I messed up the phone trying to repair it myself and took it into a different shop they had no idea how to fix it and I ended up bringing it here. They fixed it in less than an hour and it was cheaper than other repair shops.

Co
Review №86

Service was super helpful fixed my problem quickly

Ch
Review №87

Great selection and good prices!

Ro
Review №88

Aus-Tex PCS WirelessLast Updated by brian < 1 minute agothey charge 45 dollars to flash phones and 15 dollars to switch carriers and numbers over to other phones.

Tj
Review №89

Best place best price

Li
Review №90

Paid almost 200 dollars to get my screen fixed and they didnt even use a Sprint screed they used a verizon one they messed up my speaker and the screen wasnt even placed right its lifted from one corner

Lu
Review №91

Exelent service.

Ri
Review №92

They replaced my cracked screen on my phone and werent very expensive. Id go through them again.

Do
Review №93

Fast and Friendly.

Gl
Review №94

Very Informative

Me
Review №95

Phone looks like new!!

Z
Review №96

Thank You Guys !

Jo
Review №97

Very friendly and helpful!!!!!

Da
Review №98

A+ Service.. Lowest Prices in town for repairs..

Th
Review №99

My go to place!

Information
16 Photos
99 Comments
4.6 Rating
  • Address:8222 N Lamar Blvd D37, Austin, TX 78753, United States
  • Site:http://austexpcs.com/
  • Phone:+1 512-837-5858
Categories
  • Cell phone store
  • Electronics repair shop
  • Phone repair service
  • Telecommunications service provider
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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