Finally got out of our long dreaded security company contract and made the switch to Dyezz Security. I am already impressed and happy π our Tech was professional and did a great job! Dyezz is Affordable, professional and can provide many options for reliable and amazing security! I would highly recommend and they are local! Always support local!!
Been with Dyezz S&S going on 14 years. We had a issue with our door camera and without questions they came to the house replaced the doorbell camera with an updated model at no charge!! I love the ability to view all my cameras from my phone or my TV!! For superb quality and a reliable staff dont settle for less CALL DYEZZ today you wont be disappointed! Thank You DYEZZ!!!!!!
The management and staff at Dyezz were friendly and knowledgeable. They installed an alarm system, some access control and cameras at my place of business for a cost-effective price in a timely and efficient manner.From the time I contacted Casey at Dyezz to come out and give me a quote to me deciding to move forward with their bid, the experience overall was more than positive and would recommend Dyezz to any other business or home owner.When Wade came out to install everything I was very impressed with his product knowledge and patience as I must have asked him a 100 questions as he was working that day. He took the time to explain everything in detail as I am very much technically challenged.Thank you Dyezz team and job well done!
Excellent service and knowledgeable technicians! I have been working with them for years.
Awesome company! If you have any issues they are quick to respond and hope you get the problem solved. They have a great set up where you can watch your house from anywhere by using an app. You can lock and unlock your doors from anywhere as well. Great quality cameras and just an all-around awesome stuff!!
I have had nothing but positive experiences with Dyezz. The service team and tech support are professional and pleasant to deal with. I recently had a camera relocated and it was a difficult move. The service tech Wes Gissell did not complain once and went over and above to be sure I was happy and that the move looked perfect and thought out! I also want to give kudos to Omar my tech support; he is awesome!!!I would highly recommend Dyezz you will not be disappointed.WatersMark COA
Great company, work environment and awesome people!
The Dyezz team were great to work with. They assessed our security system and found vulnerabilities that we didnt know existed. Dyezz installed the new equipment as scheduled and on time.
Former employee here who had a great experience working for this company. Mr. John Dyess and his team run their business to a high standard and expect the same results from his techs and their work. I am grateful for the opportunity and experience I gained from working there.
Iβve used Dyezz for all my businesses and my personal home for years. They do great work and go above and beyond for their customers. If you are in need of security or cameras for your property. Call them.. you can thank me later.
If youβre looking for a surveillance company that is loyal, determined and hard working, DYEZZ is your company! They are always available and quick to help. You wonβt find a better company!
Choosing Dyezz over companies like ADT and Brinks was a choice I made for my familys safety, and I do not regret that decision. They were way more responsive than the huge corporate companies have been in the past and really paid attention to and had time for my homes needs. 5 stars for sure!
I chose Dyezz after combing through a daunting amount of franchise alarm system companies and independent security firms. My main concerns were, in no particular order, prompt and friendly customer service, reliable and responsive system monitoring (including expedited law enforcement response), quality hardware and software (with a robust warranty), a system that can be controlled remotely (by cell phone, computer, etc.), low employee turnover (so I can get to know them and they can get to know me), reputable and trustworthy owners, and the expertise and manpower to modify/repair my system as needed.After a year of doing business with Dyezz, I am beyond happy that I chose them and recommend them every chance I get. The equipment (control panel, cameras, door locks, and smoke detectors) has held up well, the software is effective and easy to use (especially through the website and phone app), customer service has been top notch, I no longer have to keep track of a house key, and costs have remained low. The two times we accidentally set off our alarm, law enforcement showed up in a matter of minutes, and when my grandmother came into town earlier than expected, I was able to let her in while I was at work; convenience and protection all in one package.Whether I am at home, tucked in for the night, or out of town, I feel a huge sense of relief knowing that my home, possessions, and loved ones have a legitimate security/surveillance system in place. I genuinely recommend this company, as their products and people work together to protect the things we hold dear. Call them for a security assessment and you will see how thorough and knowledgeable they really are.
I have been working with this man for 10 plus years. Very fun, humble, professional man. Good environment. Clean and well kept area. Ive been doing his business cards and fleet wraps for Austin and Dallas locations. Thank You John Dyezz !!
Great service, highly recommend! Iβve been with Dyezz for over 5 years and have never had an issue with their service. Any time I have a question they respond promptly. Iβm looking forward to working with Dyezz at my new home and for as long in the future as possible.
Dyezz just finished installing all of our churchβs security surveillance. Their staff was phenomenal. Walked us through everything. A straight pleasure. When we grow & expand we will definitely be calling them back!
Had an awesome time!! The house is beautiful, with the golf course right across the street, the lake two blocks away and the caddie shack with great food and service about two minutes away what else could you ask for!!! Hands down our new favorite vacation spot!!!
Quick, easy and painless. Great to work with and reasonable prices.
Customers service is top notch. Was able to set up an appointment with Dyezz Surveillance after 4 failed attempts with Point Security.Very professional service and will ensure you are completely satisfied before the job is done. Will not try to overcharge or push unnecessary equipment.If you are looking for security with great customer service, I would start here.Highly Recommended!!!!!
I like this Local business in Austin. They have the best quality service ever. They are efficient, and professional! They have personal individual services comparing with other national chains. As a single mother with a teenage girl, I feel I am protected and I am in good hands!
I recently hired Dyezz Surveillance to outfit my residence and business. I was impressed with the level of knowledge and professionalism shown by the team. More importantly, I felt rest assured when it came to securing my warehouse. They walked with me and helped identify vulnerabilities I had not anticipated to ensure we designed a system that fit both financially and for security. The hardware is state of the art and I appreciated the simplicity of being able to monitor from anywhere, any place and any time. I also would like to point out that what we designed will have the capability to evolve and improve as our workforce and inventory grows. Thank you Dyezz Surveillance! You guys rock!
Dyezz helped me secure my small business. I got exactly what I needed for a price that worked within my budget. Customer service is great andthey go above and beyond. Installation was quick and easy. Thank you for the peace of mind I can have knowing I have a system that will keep us protected! Highly recommend.
The service at Dyezz is absolutely fantastic, theyβre incredibly helpful, kind and always have great information when needed. Always there to answer questions. Iβve had a great experience using their services for security! Would defiantly recommend to a friend!
We had some neighbor issues and reluctantly concluded we needed an exterior security camera system. We called Dyezz Surveillance and Security and we are so glad we did! Dyezz responded right away, understood our needs and did not try to up-sell us. Tyler, Christian and Mike came out as scheduled and installation was completed as promised efficiently and with professionalism. Beyond great products, reasonable pricing, and professional installation, the company provides excellent follow-up service. They patiently answered our questions and came out twice to reset our system after a neighborhood-wide electrical outage.
Dyezz Surveillance supports the rising youth of the community. They have been my number one support while competing in the Miss Austin Texas Teen USA pageant. Its companies like Dyezz Surveillance who are committed to helping the younger generation reach their goals. The Dyezz team are dependable and led by Mr. John Dyezz whom is a man of his word. Their excellent customer service and generosity surely makes this company unique! I am proud to say I won the title of Miss Austin Texas Teen USA and I am on my Journey to Miss Texas Teen USA. Thank you to Dyezz Surveillance for supporting me in not just the first pageant but also my state pageant! I am very grateful to have such an amazing sponsor!
Amazing company! No contracts and the monthly fee is the lowest we were able to find. Plus, the customer service is outstanding. They are always willing to answer any questions we may have.
We reached out to Dyezz after our previous alarm company went bust. They were extremely helpful in getting our system transferred as quickly as possible so we were not left without monitoring, and we now have better service -- including remote management -- for the same price we were paying before.All in all, a very professional outfit that I would be happy to recommend.
Dyezz has been a pleasure to work over the past decade. The owner, John, and his staff are all very responsive and accommodating. They offer top of the line products and service at competitive pricing. I recommend them to anyone in the Austin area looking for top notch security for their home or business. Keep up the good work guys!
Been using Dyezz Surveillance for my home and business for security for years and just really happy with them. From the very beginning the level of service made me feel a lot more comfortable then other companies and was really glad I chose Dyezz. Thank you!
Excellent product and superior customer service! From the first meeting to discuss our concerns to installation, I was pleased. Earlier this week, we called for service and thought we could resolve it over the phone, but we needed a technician. I was pleased that we could get someone out during a time that fit our schedule. He was able to quickly identify the issue and resolved the issue in less than 15 minutes. Thank you for the great service! We are Dyezz customers for life :)
Dyezz Surveillance is my peace of mind that actually allows me to go to sleep at night knowing that my home is protected in the event of the unexpected. The quality of services I receive from Dyezz is exquisite even something so simple as a battery replacement. I have tried other competitors in the past and nothing compares. Thank you for serving me!
This company is amazing. Great customer service and competitive pricing. They are there for you every step of the way from getting you set up, to changing your alarm codes. When you call, your call will always be answered. I had an alarm service ADT when I lived in Tampa, and they did not do nearly the job that Dyezz performs. Amazing staff, amazing company. They really care about me.
My insurance agent referred me to Dyezz Austin. I am so very glad he did. Casey provided excellent advice, Jon provided helpful scheduling service and Rosemary helpful accounts payable service. Installer Craig provided superlative service that required several visits because the installation of our internet was incomplete. Great system, great service, great people.
I love working with Dyezz! The staff and management are always very helpful, and I can count on them for a quick reply to any questions or concerns. I would recommend any business to them for security and surveillance.
I was looking for a alarm and camera system for my house and came a long Dyezz Surveillance. Im so glad i did! I use to have another company that I used. I realized I was paying way to much. Now Im paying half of what it was. I was very impressed with there customer service and there technicians. They were so nice and respectable. I have had other companies come in and not really pick up after themselves. Dyess Surveillance after they were done picked up every piece of plastic raper and box. They even asked if i had a vacuum so they could make it look like it did when they walked in.. Now thats hard to find! Just wanted to say thank you to Dyezz and there staff such an amazing job!
I have been with Dyezz security from the day I moved to Texas. I cant state enough how pleased I have been with the service and staff at Dyezz, they have always treated us with the best of customer service while being very alert to our needs when things needed to be fixed and/or upgraded. The installation and pricing was beyond fair and reasonable with all the features, bells and whistles you can imagine adding on for extra safety/surveillance. I would 100% recommend Dyezz to any family or business establishment that is looking for quality as well as reasonable pricing for all your security needs!
I had security cameras for my mother who is 78 years of age. The installer the company and everyone over the phone was very patient with her. My mom complemented about it as well. she was very happy and I would highly recommend this company
Thank you so much Dyezz! They were very professional and were able to install all the equipment quickly so that our family felt safe. Everyone who we talked to was extremely nice and professional. Overall a great experience and will definitely recommend them to everyone we know!
I recently built a new home and when it came to looking at alarm systems, I had no doubt that I wanted to use Dyezz Surveillance. They definitely did not disappoint. From talking to them about my options for security, to the installation, and even the follow up, their service is nothing but top notch. When I had questions, they were knowledgeable and responded to me quickly. I highly recommend this local company over any of the national ones out there.
We chose Dyezz based on their great online reviews, and we were incredibly disappointed.My mother in law paid thousands of dollars to have Dyezz install a camera system at her commercial property. She had really wanted audio as well (like on the Ring doorbells), but they said that was not an option. So she had the system installed anyway, and the day it was finished, she went home to try to view her cameras. The company failed to tell her that the software they use DOES NOT WORK on Mac computers. She had to reach the IT person and work with them directly to install some alternative software through which she could actually see her cameras. The company did not seem remotely sorry that they had failed to mention this.Then when we were finally able to view the images, the cameras they had installed were sub-par. My neighbors have better camera quality on their doorbells.Then, not 2 weeks after the system was installed, her building was broken into. The thieves somehow found the DVR (where the camera recordings were stored) and were able to yank it out of the wall. The security box had been anchored directly into drywall, which, if youve ever hung something heavy in your home, you know NOT TO DO.So we contacted the company and asked if they could come reinstall the DVR system. And they quoted $3800. This was almost as much as wed paid to do the entire install, including wiring. My mother in law talked to one of the co-owners who was incredibly rude and said they would not work with us on lowering the cost, even though the security box was poorly installed.The person who sold us the system, did make an effort to bring down the cost, but we were no longer interested in working with the company.Our family was so frustrated with this entire process, we spent more money out of pocket to buy a whole new system online and have new cameras installed by a wiring company. The new cameras have audio, record remotely, significantly better software and are a much better quality.
Dyezz is a great company to work with; they go out of their way to explain their products and services, they coordinate the installs and stick to the schedule. They also offer great service plans and very affordable prices. Its much better to deal with a small business that treats you like family. Give Dyezz a call, you will save money and get great service!
We ordered our system from Dyezz after having our home vandalized. Extremely professional, polite and energetic staff. Casey was more than happy to answer all my questions, including one I emailed on a Saturday, which was promptly replied to! I would absolutely recommend this company for your security needs
Set up an appointment to upgrade my current alarm system. Everything from scheduling the appointment to completing my installation was handled very professionally and very courteous. The tech who came to my home did a great job, explained everything thoroughly, got me all set up on my iPhone app, and tested everything. Very impressed and have found Dyezz to be a great value.
The Tech was late for installing the Smoke detector, which was fine with us we were home any way. What was nice to see it was mid-evening he could have just rescheduled but didnt he asked if it alright to to come by to do the install at such a late time. This whole time he being very courteous, polite and professional. I told him it was just fine go ahead and come to the house since he was only ten minutes away. He had just finished an installation at my brothers house. The job was finished in less that 30 minutes and was completed without leaving any kind of mess, which is always a plus in my book. The alarm system addition was tested and worked just the way it should. Thanks John for you great service and dedication to your customers. BH
EVERYONE DID A GREAT JOB, VERY KNOWLEDGEABLE AND VERY COURTEOUS . FANTASTIC JOB. WE LOVE IT.
Dyezz has been a trustworthy company. Viking Fence has had several other companies in the past, but the Dyezz team had been the All -star of them all. Thank you guys for your continued services and help keeping us covered.
Dyezz Surveillance is the BEST! They have incredible customer service and excellent pricing. I have never dealt with an easier surveillance company. Everyone that works at Dyezz is committed to giving me the best service they can provide and I just cant thank them enough for the support. We wouldnt use anyone else!
We just had our equipment installed by Dyezz, and I have been blown away by their customer service. Our installer was friendly, knowledgable, and clean-cut. He got us squared away with everything we needed, and he even answered his phone later that night when we had a question we forgot to ask during his visit. Since having the system installed, two separate employees have checked in with us to make sure that our experience had been a good one. I am extremely impressed with my entire Dyezz experience!
I was really happy with the customer service being just as great as the prices!
Awesome customer service! Great attention to detail! I canβt recommend this company enough!
Dyezz upgraded the system at our medical office and did a great job for us. Our previous camera system had unusable images when our alarm was activated. Thank goodness it turned out not to be a break-in, but it was a wake up call that we needed something better. Now were able to view images seamlessly via our iphones and the cameras record clear and usable images. Cost was affordable (I had several vendors come out to quote) and their staff were professional and responsive.
My new security system was installed yesterday by Dyezz technician, Wade. He was courteous, informative, and took the time to assure I understood everything about my system and how to use it. He also let me know about other options for my system that may benefit me due to my busy travel schedule. He left the house very clean, and even helped me to change batteries in smoke detectors that were out of my reach! Dyezz not only provides the most economical surveillance option, but the are easily the most professional security company Ive ever worked with.
Dyezz surveillance and security went the extra mile by helping us get the system we needed for our fire station. I cannot say enough about their character and service.
The owner is not only a genuine and down to earth guy, but they are also a recent client of ours. We look forward to helping this business grow even bigger than they already are. I also plan on purchasing a security system for my place :)
Great Service, clean installation, pricing that was right in my budget!From the first phone call I made into their office, to the follow up call they made to me after my install, I always felt like they genuinely cared. As a GM of a service company myself, I know what customers expectations are, and Dyezz covered them all! If youre in the market for security, Give Dyezz a call, I assure you, youll be glad you did!
Technician Stephen was knowledgeable, flexible and offered us the best possible views of our building. Wouldnt walk away from a view unless it was 100% where it needed to be. These guys are above and beyond the best in Austin.
Great team over at Dyezz. I use them for all my stores in Austin and San Antonio. Very friendly and knowledgeable staff. 2 thumbs up!
God bless yall for your donation to the vandalized church in NE Austin. I am not a member there, but I agree with your reps statement that Community needs to take care of each other. Excellent. Dyezz is now on my contact list. I will give you a call when I need your services.
The core of this business is headed by the most amazing business owner John Dyess. He makes it his priority to personally call every client to fully understand what their exact needs are. By being such a genuine business owner he attracts pure talent of good ethical people that would represent him in the best of ways.
A great company full of amazing and knowledgeable professionals!
Cant get correct contact info for this place. Dyezz no one at this number knows who I am referring to. Keep correct contact info on your page!
Dyezz Surveillance installed a complete camera and surveillance system at my home and did a great job from meeting my special request for special functions. Fully took care of all the networking and programming from start to finish. There team always quickly responds to my questions and concerns with out delays.Will continue to you Dyezz for all my Surveillance needs.
Dyezz surveillance exceeded my expectations, awesome customer service and extensive knowledge of security systems.
Great service and training! Here when they said they would be, did what they said they would do. Seems obvious, but so many companies cant seem to make that happen. Used them for install in Austin as a test run. Now using them for install at our other locations. Couldnt be happier!
I was really impressed with the simplicity of using my new security system. My rep Kacy made sure I understood how it works before he left the job. amazing job.
Just got started with the Dyezz service and their response time is great! They always answer the phone and promptly answer emails. They got someone out right away and whole experience was pleasant.
I recently went with Dyezz Surveillance to install 3 camera around my house. Everyone I dealt with at Dyezz is extremely professional and courteous! The installer came out to install the cameras a couple of days after I decided to go with Dyezz. He was very knowledgeable and made sure the wires were all hidden away. One my camera's was messed up and the next day Dyezz call me up to reschedule and fix the camera. When the installer came out the fix the camera I had him hook it all up to my router (which allows you to watch via smart phone or computer). I love being able to see my house and check on everything even when I'm not home. My parents also enjoy it because they watch us playing with our son in the backyard which makes them feel like they are here with us. I would definitely highly recommend Dyezz to anyone that is looking to install security to their home!!
Dyezz has great customer service, but their equipment has failed us three times since April. We had a different company at our previous house and the equipment failed ONCE in 20 years. We will be ditching Dyezz as soon as our new system arrives!
Definetly setting the industry standard high. Great customer service, very Informative, and top notch installation. Would not recommend anyone else for your security needs. Choose Dyezz!!
UPDATE 07/18/2017...I actually have a chance at heart to re-write this review from last week (rated from 1-star and update to 4-stars). I like to give a second chance to the individual person at the accounting dept that i had issue with. I also have great business relationship with Dyezz Surveillance & Security for years. I trusted their name and mission. I just dont have good luck on the staffs interaction that i once awhile I run into. I have a lot of respecting for Mr. Cas*y E. (i think he ran the operation in Austin, Tx for sure). I was working on my alarm issues for a few months with one individual on/off but no result at all. One day I received a phone call to follow up from my issues. That was Casey and he took over and went straight in the situation and fixed my home hardware up for me. I wished that i NEVER have issues with the staffs there.07/14/2017 (originally i rated one-star): I have been loyalty to Dyezz for many years for both my home and business. I always paid the whole amount annual due. But DO NOT appreciate the bad attitude from K***t*n / from accounting. She is RUDE, bad manner, have NO basic knowledge for customer service and DO NOT have the concept why she is working at Dyezz.I am not sure of our future business w/ Dyezz because she is the only accounting there and i definitely DO NOT want to deal w/ K***t*n.
Everything was great upgraded system and everything is working as promised great customer service technician is always friendly and on time and gets job done quickly great company been with them since 2007 highly recommend
John Dyess takes his business very seriously and always makes sure each customer is taken care of! The customer service is great and the staff members are helpful and friendly. Great surveillance company to go with, I definitely recommend it.
I am the Director of outside sales for Qdoba restaurants in Austin Tx. We have three locations across the city and our newest location is in Cedar Park. When we built it out we decided to go with Dyezz after I used them as my home security. Can I say the wonderful customer service I received with my home surveillance was the same for our business. Quick, clean and on time for installation. We went with the alarm and video surveillance for that location. We have now switched our other locations to Dyezz. Thank you for all that you do Dyezz and everyone should go with these guys.
Id recommend Dyezz to anyone! Its a great company with awesome staff who are qualified and very efficient.
Great customer service, quick and clean installation! Definitely recommend!
The technician arrived as scheduled, did a great job and was finished quickly. Dyezz is great to work with and the price is one of the best!
Affordable, reliable, great customer service! I feel safe!
Great experience from initial phone call to installation. I highly recommend Dyezz for your surveillance and/or security needs.
I now have my home and business with Dyezz. Very professional workers and everything on the installation and after the sale top notch.
Ive been a customer for several years. Unbeatable service and prices!
Good service and good work done. Much appreciated.
Thank you so much for doing quality work. I appreciate this business.
Ian is a great tech and is super informative, truly awesome service
I have nothing but great things to say about Dyess. First of all, John is the nicest guy youβll meet! He came highly recommended to me by several of my business contacts and they were right. Dyess Surveillance is the best in ATX, hands down. So easy to work with and a rock solid product. I would highly recommend Dyess to anyone whoβs looking for video surveillance systems.
Staff is very friendly, professional, and knowledgeable. Always very prompt to respond if there are any issues.
After a miscommunication John the owner personally contacted me and personally made sure that all issues were addressed. I appreciate an owner taking a hands on approach to accommodate customers.
I have Dyezz service since 05/2012, somebody broke into my house and the motion sensor did not work, today the technician came, I had to pay 92 including taxes for the technician to tell that the motion sensor was not working. I decided to check the control panel after technician left and the motion sensor was deactivated in the control panel.
Great Team, Great Price and Great Service. This is an A+++ Company
Great company!!
Good customer support, quick installation, easy process
Had ongoing issues with this company and their staff. I expect more from a service company but some of their employees dont seem to care.
Great service ! Thanks John for everything!!!