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Central Security
2901 Barton Skyway Suite 2402, Austin, TX 78746, United States
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Central Security

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Am
Review №1

Everyone at Central Security is so great. We have used their services for years, and they are always kind, professional and timely! They also are so great about helping if I have any questions big or small. I wish I had experiences like this with all businesses. I cannot say enough good things about them!! We recommend them to any of our friends who need services like this!!

Rh
Review №2

I am a long time customer of Central Security (over 10 years). Jay installed our first system back in 2010. He was awesome - very professional, knowledgeable, patient and helpful. He answered all our questions, helped me figure out exactly where to place everything in the home, and helped me with some last minute changes I ended up making. Once complete, he thoroughly explained the system.We are incredibly happy with CS experience and definitely would recommend.Thank you again!We have not had any issues. The service is top notch.

Mi
Review №3

I have been a customer for over 10 years. Central Security has helped put mind at ease when away from home. Very responsive when I was out of town to inform me that alarm was tripped. Recent upgrade went smooth, making sure I can us app easily. Very prompt and professional.

Ka
Review №4

We’ve been using Central Security for years- for both personal and business, and their customer service and responsiveness has always been top notch. We can always count on them to solve a problem swiftly, and they are great at maintaining our systems. I highly recommend for your security needs!

Ch
Review №5

Jay has been fantastic to work with. When I originally wanted to install a security system, he was able to come within a day and had everything working from the moment he left. Professional, reliable and would highly recommend.

Pa
Review №6

Jay and his team are spectacular. I worked with them for five years across two properties. I would highly recommend Central Security to anyone looking for reliable, affordable security services.

Ta
Review №7

Central Security is always very responsive and helpful, striving to take care of me as the customer. In a world where customer service can be lacking, Central Security demonstrates this skill very well and I would highly recommend them to anyone!

Me
Review №8

Jay cares and does excellent work. He confirmed all aspects of my system were working as I wanted them to and took time to make sure I knew how to use each function.

Ja
Review №9

I have been using Central Security for quite a few years now. I had never left a review as I always like to see how services play out. Jay has been very attentive and knows what hes doing. Installs are pretty clean and of course functional. They now install alarm.com which pair very well with the older DSC system. I now have much more integration and ease of use. Not many places actually answer their phones and answer text messages.

Sm
Review №10

Jay did an amazing job on our home security system! The cameras work flawlessly, stream to our phones, and are easily searchable for past events. They also work great at night and I love that you can zoom in!Jay and Central Security is the way to go and I would definitely use them again! Thanks, Jay!

Vi
Review №11

Very professional and efficient. Jay was very helpful and explained how everything works. I feel secure. Im very confident in this company and highly recommended them!

St
Review №12

I called Jay with Central Security last year for help with the home security alarms constant beeping over the last several days due to its failure to communicate with its monitoring station. My alarm provider at that time (whose name I will not mention because we all know, bad press IS STILL GOOD PRESS) had failed to return my phone calls for 3 straight days! On the fourth, I finally reached a live person. The fact that I had just endured 72 hours of annoying beeping in lieu of actual security alarm monitoring seemed lost on each employee I to which I was transferred. Eventually, I landed at what had to be the sales department. I was informed that my security alarm system was very outdated and in need of replacing. To top it off, there was a $75 trip charge for any service call. Even though the trip was to service their own alarm system. I was so frustrated and offended! I am neither a priority for, nor a fan of these BIG alarm providers anymore!!So, I called a local alarm company hoping for any assistance I could get. And I felt better immediately upon reaching JAY PHIPPS with CENTRAL SECURITY. This young man was quite knowledgeable and sincerely helpful. He came out the SAME DAY, fixed my security alarm which had beeped intermittently for four days!! AND he completed this miracle within less than ten minutes!!!. He stated that he simply wanted the opportunity to try and earn my business once I was freed from my existing contract. He explained how he would continue to re-earm my business each month since there would be no long-term contract in place. Its been 7 months and I have to say he is there when I have questions and very helpful. This guy is really only a phone call away. Thanks Jay. I love the way you guys do business!! Keep up the great work!!

Ha
Review №13

Jay was so nice and professional thank you so much for your time!

Information
58 Photos
13 Comments
4.8 Rating
  • Address:2901 Barton Skyway Suite 2402, Austin, TX 78746, United States
  • Site:http://getsecurityaustin.com/
  • Phone:+1 512-956-5536
Categories
  • Burglar alarm store
  • Security system supplier
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
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