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AAMCO Transmissions & Total Car Care
8417 Burnet Rd, Austin, TX 78757, United States
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AAMCO Transmissions & Total Car Care
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Ni
Review №1

Friendly staff.. did a great job on my AWD magnum. Very knowledgeable about rare vehicles

Un
Review №2

Took my truck in for a check engine light that had multiple transmission codes. Jose checked me in, and with in a few hours gave me a call to inform me that my transmission was actually in good shape and there was an electrical issue causing the fault. Gave me a price on diag and said he would pass it to his electrical man. By next morning he called me with a quote after they found what was wrong and by the end of the day had my truck repaired and back on the road. Was very impressed with the turnaround and proper diag. The boys at the Aamco in north Austin off Burnet where very professional and experienced and I would recommend with two thumbs up. Thank y’all for the great service and affordable repair.

La
Review №3

I brought in my old car for a transmission flush on the recommendation of a different mechanic. AAMCO staff member Jose explained what he was going to do beforehand, kept me informed as he worked on it, and ultimately advised me that, based on what he saw, the new fluid was not necessary and could actually be harmful in the long run (As I understood it, the detergent in the new fluid could become an abrasive). After consulting me, he put the old fluid back in and sent me off free of charge. I was impressed that he had advocated for what was best for the car-- even though it would mean that there would be no income to show for the 30-40 minutes he spent working on it.

Vi
Review №4

Chose to recieve service at AAMCO after recieving a second opinion on my 2006 F150. I spoke to Jose who clearly explained the issues on my truck and how to best proceed. I was very satisfied that they addressed the oil leaks and the screeching starter that had been happening for seven years. They also rebuilt my transmission, the main reason for my visit. Thank you, its a blessing! Feels like a new truck!

Ma
Review №5

I AM EXTREMELY SATISFIED WITH THE SERVICES RECEIVED FROM THE MANAGER AND MECHANICS AT THIS AAMCO T&TCC SHOP. I ALWAYS RECEIVE IMMEDIATE ATTENTION AND ALWAYS RECEIVE A PHONE CALL TO GIVE ME DETAILED INFORMATION ON REPAIRS THAT ARE REQUIRED TO MAKE MY AUTO SAFE AND IMPROVE THE OVERALL PERFORMANCE. I HIGHLY RECOMMEND THIS FACILITY IF YOU WANT TOP NOTCH SERVICE.

An
Review №6

I would highly recommend this place to family, friends, and to new upcoming customers. I took my car in and was able to have it back in no time! Jose was very helpful through it all. This place will treat your car as if it was one of their own. Wonderful team this place has.

Jo
Review №7

I had a wonderful experience with Jose. He was very helpful and professional. They were very busy but still got me taken care of in a reasonable time. Dropped my car off blowing hot air, picked it up and it was blowing snowballs. Great team, this is my go to shop for sure.

Ki
Review №8

I had a check engine light come on during a 16 hour road trip. After making it home I took it to Firestone who said I needed to take it to the dealership, but still charged $107 for a diagnostic check. The dealership couldn’t get me in until the next week and said it would take 1-6 days to repair. A friend told me about the AAMCO on Burnet and they let me drop it off that day and fixed it perfect the next. No more check engine light and I was treated very well. I will have all my future repairs done here.

Lo
Review №9

The customer service is what sold me. Jose was excellent. Never once left me in the dark or made me feel uninformed. Straight forward. Helpful. Accessible service. Definitely plan on coming back and sending friends.

Ma
Review №10

Thank you.Great Service. Excellent Communication.Do important when you are waiting from out of town for unexpected repairs.

Mi
Review №11

I have to say this they are very polite and seem like very good people.The One Star is based solely on the price I had to pay 260.00 for a 10.00 stem and freon.I WISH I COULD TALK TO THE OWNER BEFORE B.B.B. AND I GET INVOLVED.

Ka
Review №12

I was driving into Austin from out of town and had an issue with a rattling noise coming from my car. I knew what the issue was as it had already been diagnosed by the Austin Subaru dealership except they did not have any available appointments to correct the problem before I was scheduled to leave Austin. Jose was extremely professional and gave me an idea of the “worst case scenario”. When all was said and done, he resolved the rattling noise and removed the loose part that was causing the noise. Gave me advice on how to proceed when I returned home and since it did not require a lot of time he generously did not charge me to remove the loose part.

Ri
Review №13

I’ve taken my car in for the same AC issue 3 times in the past year. I made an appointment for today at 8:00am and 7 hours later my car had not been looked at. When I mentioned the Better Business Bureau sticker on the business front door, the manager said I didn’t want to go making phone calls or I would regret it later.I felt personally threatened so I picked up my vehicle and left.I won’t be returning.

Je
Review №14

Awesome 😎They dont charge a checking charge.Check for Free and financingYou cant beat that

Me
Review №15

My only experience with Aamco (8417 Burnet Rd) has been over the phone. Jose was the person I talked to and his customer service skills and professionalism are top tier. He clearly communicated the issue without mansplaining which was greatly appreciated.

Ca
Review №16

Dropped off my car for the first time, Jose seemed to know immediately what the issue was, just by my description. Im hoping theyll be able to handle the issue, Firestone couldnt. Fingers crossed

Pa
Review №17

To expensive not good service not worth

Ka
Review №18

Not the best place to go if you want to be charge double for work that could be done somewhere else. Overcharged for a simple fluid changed. Plus the manger on duty not wearing a mask while dealing with customer. I recommend you to shop around and let this be the last place to check out for any car maintenance.

Ca
Review №19

This place has been repairing my vehicles for years. Always a fair price and good work. I noticed friendly techs and Jose is always friendly. I recommended this shop

Br
Review №20

The only place in town I trust with my pride and joy. I have been restoring my Blazer for two years and they do just the best work ever. They treat my truck like it was their own and stand behind their work. I recommend them to anyone that needs any kind of work done.

Do
Review №21

Great place and a trust worthy bunch of guys. Rick and John are rock stars!

Ja
Review №22

One guy lied to me on the phone just to get me in the door. The repair took twice as long as the guy said it would then charged me an extra $400 that he couldn’t explain why. Also we’re in the middle of a pandemic and the guy behind the desk never wore a mask.

KJ
Review №23

Jose and staff are first rate.

Ka
Review №24

Brought in my vehicle because it seemed to be having issues with the transmission. They offered to replace the entire transmission... Glad I went somewhere else. Turns out it only needed a flush. Which wasnt done there or even offered as a solution to the issue. Seems like they were out to just get a bunch of money out of me. Be wary.My partner took it in. Its not under my name. No I will not be calling you as theres nothing you can do. The vehicle has been fixed.

Yo
Review №25

We got off on a rough start do to a transmission that they no longer make the parts for yet these men were able to completely restore my transmission did you some good R&D and some wonderful hands thank you guys it means the world to me.

Ar
Review №26

Great place, Jose is prompt and very dependable.

Ch
Review №27

Friendly customer service with great work.

An
Review №28

Jose runs a great shop, quality work for reasonable prices.

Cy
Review №29

My car even runs better. I am very satisfied.

Sh
Review №30

Love, love, love this place!! Jose is amazing! Great technicians! Ive been here a couple of times over the past 8 months and every single time has been point. Excellent service, excellent customer service. I got the run around from another shop that my warranty (at the time) only honored. Changed warranty, changed shops.....best choice ever!! 😆😘

Jo
Review №31

Jose and his staff do an amazing job. The only place I will get my car worked on. The transmission builders are the best in Austin. They are a very good shop and highly recommend, for complete car care. The mechanics are very careful to not damage the car while disassembly and assembly.

Ke
Review №32

My audio jack was messed up, wasnt sure if they could fix it but it turns out they can fix pretty much anything. Super impressed with how quick and inexpensive it was. I will definitely come back if i have any other problems.

Sa
Review №33

I took my 2008 Mustang in for repairs. Jose and the guys are awesome. They found the problem and gave me a great deal. I will be using them from now on.

Ca
Review №34

Always excellent service & the best customer service! I recommend every female to bring their car here as they are super detailed and they dont do anything without explaining everything to you. Jose, the manager, Will take very good care of you. I have been here more than once due to having an old vehicle but they make it drive like new again! As a female, I am very careful where I take my car and I know that I will never regret coming here & neither will you. I guarantee it. THANK YOU, Jose!!

al
Review №35

Great service my works great jose is very friendly

St
Review №36

I spoke with Jose at this location and I had an amazing experience. I went with AAMCO to get a second opinion on my vehicle and Jose was very professional, straight- forward and helpful. He genuinely wants to serve the customer and allows you to feel comfortable to make your own decision. Even though I ended up having the dealership working on my vehicle (due to a warranty promise) Jose was very kind and helpful with me when I took my service somewhere else, which says a lot.

Ja
Review №37

Was going to get a transmission flush but was told due to the miles on my transmission it might do more damage than good, was better to change filter and fluid. Also pointed out a leak on one of my transmission coolant lines. Will definitely go back again.Thanks Jose

VA
Review №38

Jose is a honest and trustworthy professional. Knowledgeable and passes information back to you to make an informed decision.

Al
Review №39

Had the service transmission light come on, swung by at 8am when it opened. They were great, gave me a courtesy ride to work & made the drop off super easy. Customer service is not lost on these guys!

Ca
Review №40

Jose, and the crew were AWESOME!!! Not only did I have a same day turn around (thank yall so much for the hard work!!). They were super personable, and very communicative with the work that was being done on my Lincoln. This was my Grandfathers car who was a mechanic, so I appreciated the thorough understanding, and explanation of what was wrong with my car.😉 Thank yall kindly for kickin some serious labor into my baby, and getting me back on the road quickly!

Wi
Review №41

Jose was very helpful and the technician Richard did a great job. Highly reccomend.

An
Review №42

AAMCO is the only place I will take my vehicle. Jose is awesome; always explains what needs to be fixed and the work is done in no time at all. Its never good when your car breaks down or is not running properly, it can be a huge expense, but the financing is super helpful when needed. Thanks so much for being so helpful Jose, and also to your skilled mechanics at AAMCO!

Pe
Review №43

Great service . Fast and fixed right! I will definitely use them in the future. Had my radiator replaced and back on the road in one day.

Al
Review №44

I love these guys! I just moved here from Mexico and my car broke down. I went to two car places and they charged a lot of money and did nothing for me. I brought my car here and they fixed the problem and were fair, sweet, and helpful. I was stressed when I arrived but very happy and comfortable when I left. I will always use these guys! They are amazing. Anyone with car problems will leave happy coming here. Thank you AAMCO. You saved me.

We
Review №45

I love Jose & the guys at Aamco. They always take great care of me. The customer service is off the chart. Highly recommend them for anything from maintenance to major repairs. 5 stars isnt a high enough rating they are perfect 10s.

S
Review №46

Great Service. Phil and the mechanics are car people and down earth friendly, but professional and accurate with pricing.

ca
Review №47

Awesome group of guys, Jose can handle all your needs from transmission repairs to engine performance issues. Their guy Rick is a transmission wizard. Thanks for all the hard work guys

Jo
Review №48

Shop out their quote. They tried to charge me double what several other shops in town quoted me at, and when I told them to not do anything to my car, they tried to tell me my battery was bad and I needed to buy a new one. My battery was perfectly fine. Pretty disappointed in Jose and his team.

Rh
Review №49

Excellent customer service. And friendly staff.

Ca
Review №50

Jose, Customer Service Manager, made my horrible car accident experience a very pleasant one on his end. He went above and beyond his call of duty and compensated for the lack of ANY customer service on the end of my insurance company.I have never in all my adult years EVER experienced such a pleasant and professional interaction when it came to dealing with my vehicle. My car was even returned to me when he promised it would. Ive never heard of such a thing!Despite the entire ordeal, Jose always had me leave with a smile and made me remember that things couldve been worse. His impeccable customer service goes without saying and he should be commended and promoted. We always hear the bad things and we never hear the good so I wanted to make sure to take the time to write this so the public reads this as I highly recommend Jose Berenguel and his AAMCO establishment. I sure hope that the owners recognize him.. in a nutshell....... AMAZING SERVICE. Thank you, Jose!

Jo
Review №51

Jose and John are great at this AAMCO on Burnet! I was at another shop and they didnt follow the procedures when completing my transmission fluid flush. The overage of any fluid added should be checked and drained at a specified temperature. I lost trust in the other shop based on the way they dealt with me. I called Jose and he and John followed the procedures and removed the overage of fluid added by the other shop to make sure my transmission wasnt effected and were great hosts at their shop and never made me feel uncomfortable for wanting to make sure my car was taken care of properly. Also, they didnt charge me for helping me out. I will see them for my next transmission fluid flush, for sure!!!

Sa
Review №52

I couldnt be any happier with my decision to bring my business here!! I absolutely love this place, John was a very nice and upstanding guy! I will continue to bring my business here for many years to come!! Thanks again guys!! Keep up the good work!!

z
Review №53

Jose and his crew went above and beyond to make sure my car was repaired right the first time. High caliber repair service and very friendly as well. Love that they work with service contracts too! I have found my new repair shop for the next time my car needs to go in for repair or maintenance.

Mi
Review №54

I went to AAMCO after having my cars 40,000 mile check up at the dealership. On the way to pay out, the service man said my brakes probably needed repair soon and why didnt I bring it back next week. I did not want to drive all the way out to the dealership again so I looked on the internet and read reviews of various brake repair places near home. I took my car to AAMCO on Burnet because the reviews were so good. They lived up to all their positive reviews. I was told my brakes really didnt need repair for another 10,000 miles. I really appreciated the honesty and will return when they do need work. Everyone was so nice and professional and I did not get charged for the inspection.

Je
Review №55

Very happy with service. Work was done quickly and initial quote did not change. Jose was awesome and informative about another issue we were concerned about. Pleasant experience!

Th
Review №56

These guys gave me the BEST quote in TOWN! Their customer service is AWESOME!!!! Jose was really nice and friendly, i will definitely recommend these guys to all my friends and family!

De
Review №57

This review is long over due. I have taken my vehicles elsewhere only for location convenience, but after my experience of faulty repairs from these shops, I realized it is worth driving the distance to AAMCO on Burnet Rd. in Austin.Jose is friendly and does not try to sell me a repairI don’t need. He keeps me posted when a delay occurs, and provides information regarding my questions. He doesn’t rush me into making a decision immediately like other shops.Also, they honor their warranty work, and don’t mislead you to purchase a non related repair.I do have my favorite mechanics at AAMCO. I use John for all my repairs on my 1993 Cutlass Oldsmobile, and 2005 Chevy Impala.When it comes to transmission work I use Rick.I could go on and on with positive comments. If you are tired of dealing with over priced and faulty repairs, my suggestion is give them a try.

Sh
Review №58

Jose is awesome! I was recommended by my cousin Joey. After they got in there they discovered that a+ transmission specialist failed to put the wiring harness and the torque control switch which couldve burned up the transmission. A+ failed to stand by there work but Aamco came to the rescue! Thank you so much for your great work. We were so happy have honest and quality work performed!!! Youre awesome!!

Ty
Review №59

Jose and his mechanics are the best. The mechanics show me the parts that need to be repaired, especially if its something major. Jose works hard to make sure Im getting the best prices. Ive mechanic shopped and have found that Aamco is often cheaper and their quality is excellent. I suggest that you go in and see them....they make car repairs a little less painful.

Ma
Review №60

I took my previous sequoia here. I felt like they did only the necessary repairs and Jose even spoke to my father on the phone about what was going on and why they were doing said repairs. Being a women going to a mechanic can be a nightmare, so glad to find an honest mechanic in the big city. Continue to take my newer car here and order parts through them for miscellaneous repairs (can the construction in Austin be over already?). Parts usually are in the next day. So also convenient for people who rely on their cars heavily.

Ga
Review №61

Great place. Fixed everything the right way once.. Very professional

Na
Review №62

Love AAMCO and Jose. Fast, honest and reliable service every time. We have been taking our cars there for years and have never been disappointed.

De
Review №63

Been coming here for years. I’ve brought 6 of my cars here over the years for various problems and I can always count on things being done right the first time. My kids now bring their vehicles here! Won’t go anywhere else.

TJ
Review №64

Ive been going to Jose and his guys for over 3 years now for everything from oil changes to major repairs (catalytic converter, brakes, radiator, and more). I couldnt be happier. Jose is very adept at explaining exactly what needs to be done on the vehicle and in laymans terms (Im a car idiot). During repairs, if they notice something else wrong with my vehicle, they always bring it to my attention plus give me a realistic estimate of when it should be repaired.I love these guys and doubt Ill go anywhere else anytime soon.

He
Review №65

I have been going to AAMCO for years and have never once had a bad experience. Jose has always been honest with me, more so then the Dealer where I purchased my car. I will continue to use AAMCO

Ja
Review №66

100 dollars to just diagnosis/ look at my truck. Waited two hours for them to get the wrong serpentine belt. Only went here because I heard the ads on the radio but dont think Ill go again.

Su
Review №67

I looked at several places when I had transmission troubles and Jose and the guys at AAMCO were the quickest and cheapest quotes I could find. They also warranty their work so if you have any problems they will fix it for FREE. Great customer Service and really reliable work. I will definitely go there again for my car needs.

Ja
Review №68

I have been to AAMCO to get a diagnostics on a Dodge Intrepid and they were quick to find the problem. I love them! the one that is on Stassney is where I went. They were quick to repair the damages too! A bit expensive but it was worth it! I would recommend it to anybody which I did tell my sisters and friends.

An
Review №69

Aamco was extremely helpful. Jose is a man with integrity. They got us in right away, replaced the parts that were damaged on our car and were super transparent and explanatory the entire time.

JB
Review №70

Service was quick and easy. Sales staff was professional and knowledgeable on my car problem. The total cost for repairing the cv axles on my car was very reasonable. I would recommend to all my coworkers.

Je
Review №71

Honest, friendly.Jose at the office is the best...made me feel re assured, he is good with people. Accommodating too

Jo
Review №72

Great service. Jose was very nice. Had my alternator go out. Brought it in @ 2:30 pm and was able to squeeze me in. Got it back @ 5:30. Will go back again for future service.

Be
Review №73

By far the best car care center Ive been to in all of Austin. Great customer service. Highly recommended!

Ke
Review №74

WiFi password is Alamar10, for anyone else who is shy.Updated review: So I went back in person to get a copy of the inspection itself. I spoke with the desk guy (Jose, I presume) and the mechanic who did the inspection (Daniel, I believe), who had both seen my original review (below).We discussed the break pads. They did note that there was 3mm left, but said that brake pads start with 9mm, so they calculated 30% left. A quick Google search says they usually start with 12mm (which would put mine at 25%) and should be replaced around 3 or 4mm. So, difference in opinion and products.We also discussed the AC compressor. They said specifically it was the bearing that was failing, and they could tell by the noise via stethoscope. The belt mentioned was the serpentine belt, and my understanding from their explanation is the compressor doesnt engage with the serpentine belt when the AC is not on.I did ultimately get a copy of the inspection and Jose treated me like a person, not a car or sale, so now Im a happy camper. Im still going to do my due diligence and get more opinions and quotes before dropping ~$1500, but I do feel good about how they handled the situation and my review.Original review: I found a coupon for a free 36 point inspection at this location. So I called, asking if appointments were required and how long itd take. They said no appointments were necessary, and about an hour. So I take it in on a Wednesday morning without an appointment and they said theyd get to it that afternoon. That didnt work for me since it was half a day instead of an hour, so I made an appointment to return the following Monday.Fortunately when I went back on Monday, the inspection only took about an hour. They correctly identified a non-working window button and front tires that needed to be replaced. However, they did not identify low coolant or nearly gone (3mm left) front brake pads.I was also told I needed a new AC compressor, and thats what was causing the noise. At first the front desk guy said that a failed AC compressor would lead to a broken belt (which belt they didnt say) and the car not moving. Last I checked, AC wasnt tied to the car going or not. Then later it sounded like a failed AC compressor would lead to life sucking, but the car still being driveable. For the record, I have zero AC symptoms and no sound changes between AC being on or off.Im disappointed to say that I never got a copy of the inspection. All I got was a written estimate for the front tires, window button, and AC compressor. I got the estimate emailed to me and emailed back asking for the actual inspection, but never received a response.

De
Review №75

The guys here do a great job.I cant wait to let them finish my truck.

Ju
Review №76

Jose is cool, but left me without a ride. Bad Jose, bad. 8-) Really appreciated them staying true to the quote. I was concerned about that. Good job Aamco!

No
Review №77

What happened to my previous one star review? I dont see any one, two or three star reviews. Why, are these being not shown for some reason or deleted?Funny how so many five star reviews are shown. Come on you guys, be honest and show the bad. Maybe you will help fix the problemsOK, now lets see if this one gets posted! .

L.
Review №78

Jose and the guys have always gone the extra mile when it comes to service. If only every business operated the way they do - Quality work, efficient, courteous and knowledgeable.My hat is off to them!

A
Review №79

Great experience and communication. Thanks guys!

Jo
Review №80

People lie to you. Told me that I could keep my for as cm long as I need to so I can get the money up to pay for the transmission work then called me three weeks later saying that I need to pay in full to get my call or they where going to take it. When I went to pay for the car I had to go back up there three times in row just to pay the bill to get my car. Then a month after I got my car they sent me a letter saying that they was going to take my car. I would recommend not to ever go to this shop.

Ma
Review №81

Normally I dont write reviews but I had a really good experience with AAMCO that I felt I should share it. Had AC problems and summer time in Texas, you dont want to get stuck with a bad AC. These guys fixed it and fixed it good. Its freezing in the car now.They also alerted me about some other issues with my engine and took care of that too. I will come back for more work later on.

Jo
Review №82

I would give them zero stars if I could. When I initially talked to Jose about dropping my car off, he was friendly and professional. Fast forward after they had my car for 5 hours, I called to see what the status was on my car, they had yet to even look at it. The receptionist answered, and obviously wasnt much help. She put me on hold for nearly 20 minutes in total. After I hung up, and called back she proceeded to tell me, I wasnt on hold that long, and that Jose was in the middle of something, and would call me back. Finally get the quote, and it is insanely high. After doing my own research, it would cost me about $300.00-$400.00 for the material, while I understand labor and taxes need to be included in, their quote has me at $1597.00 plus tax. I wouldve been a little more optomistic about this quote if I didnt already have a horrible experience. No one really acknowledged the fact that they had my car for 5 hours, and I had to be the one to call in order to get an answer, and ontop of that I STILL paid $100 for a disgnostic fee that took them all of 20 minutes to do.

Am
Review №83

I took my 1995 Dodge Ram 2500 in for and oil change and a/c check. They told me my Freon was low and I needed to recharge it. They let me know that even after they recharged it, there could still be something else wrong. They did the work and I got a call saying my a/c was blowing ice cold, without any additional work. They were kind and fast and informative. I will be taking my truck back there in the future for other repairs. Thanks AAMCO!!

Da
Review №84

Great trustworthy place for car repairs. Jose, the manager, is great to work with

Je
Review №85

Excellent customer service at a great price. Got a quote for $3500 for work at a shop in Pflugerville. Jose at Aamco on Burnet quoted me $2450 for the same job. Saved me over $1000!! And, all work was done in house, not outsourced like some shops do. I will continue to bring my vehicles to Aamco on Burnet Road! Three vehicles, mine, my wifes, my daughters, four visits...Perfection every time.

V
Review №86

Nice guys! The know what do and answer all my questions

An
Review №87

I took my vehicle and my wifes vehicle as well and they are quick and efficient. They really look at the root of the problem on your vehicle and always give you a good price and willing to do payments. Fortunately we did not need the payment option but we now know that there is no reason to procrastinate on vehicle repairs anymore. This shop displays a high level of integrety and their goal is to get you your vehicle back as quick as possible. A special thanks to the great team of AAMCO Transmissions and repair and definately look foward to continue taking our vehicle needs to you. We highly recommend their services, dont waist your time going elsewhere when this is a shop you can trust.

Ro
Review №88

My experience here was wonderful I came in as a young lady not knowing what was wrong with my care Most places see a female and think they can get over or just tell them anything but the mechanics did a great job and the manager jose made sure i was a happy customer when i left. I recommend anyone to come to aamco and get the care their car deserves. If Jose can make sure im in good hands he can do the same for you.

Sp
Review №89

I love this place!!!!!! The staff and manager are really really nice! All the services are A++++++

Ro
Review №90

Jose and his crew went over the top to help us out. When it rains it pours, I had so much that I needed done on my envoy, that I was freaking out! The crew took there time and patience on working on each individual problem. As soon as everything was taken care of, Jose immediately makes you feel at home and runs through everything w/ you. He and his Crew know the meaning of CUSTOMER SERVICE!! I will from now on take my vehicles to this Aamco location on burnet. Thank you Jose and Crew for being so awesome at your jobs!!

To
Review №91

Jose and his Team did a great job on my A/C system.Ill definielty use AAMCO again and will tell my coworkers and friends about it

Le
Review №92

I had problem regarding my gear which was shifted hardly. They fixed the hard cover without any charges. Now I can shift my gear without any problem.

Ma
Review №93

Always do a great job! Thank you Jose!

Sa
Review №94

Great service. Quick and efficient. Always there when needed.

Je
Review №95

Very friendly and professional front office, and they did a thorough job finding out what was wrong with my car. I am extremely happy with the way everything was handled from start to finish, and I would recommend this location for anyone who needs transmission work.

Mi
Review №96

I had my transmission go out and i called every place in town to find the best price for the reviews. I came across aamco and sure enough i was told that i could finance the repair for 0 down and around 250 a month. During the repair i was told of a couple more ploblems that needed repair. The cost of the new repairs would need to be paid up front which i didnt have an issue with. I came in to picck up my car when it was done expecting to pay 600-750 and was informed that there was in fact a down payment and 2000 was currently the new cost to take out the car. Ive worked in an honest body shop before so i know the tricks to watch out for from shops. Im sure this isnt the first time the manager jose promises a low payment to get out your car then on pick up the price is inflated dramatically knowing the customer probably isnt going to be able to afford it in hopes they keep the car and make more money than they would have made on the repair. Please do not fall for this! Its better to pay a bigger down payment from the beginning than fall for this sad trick these guys pull. On payment the manager jose also tried to charge me an extra 100 and thought i wouldnt realize but I put the exact amount of the cost onto the card i was using to pay so when my card was declined i realized he was trying to charge more than the total cost of the repair. When i realized and told him you added an extra hundred he completely ignored me, remained quiet, and fixed the price. Please please please save yourself the trouble and stay away from aamco

Ja
Review №97

I got straight up lied to by the guy on the phone.He told me the transmission on my truck was completely destroyed, there was metal etc. and quoted me 3k to rebuild.I took the truck back to my shop and pulled the transmission myself to have it rebuilt elsewhere. The transmission had normal wear, the torque converter had gone bad.I get transmissions are black magic to some people but businesses should not be lying to people.

Aa
Review №98

The got my HUMMER H1 up and running like new and they were not expensive.

To
Review №99

Less than 1/2 the cost of the dealer and his financing options saved my butt. Jose, the manager/owner provides great customer service, explains everything to be done and my final price was exactly as quoted from the start.

Ph
Review №100

In December my 2006 Hyndai Elantra was over heating. I read great reviews online about Aamco, especially this location, so I decided to take it in. Almost $800 later I had my car back and it seemed to be working fine. I had to pay for several hoses to be replaces, along with a belt, and a thermostat because Jose told me they get damaged when a car over heated. (I originally had left him a 5 star review while I was in the shop.)On January 21st, my car overheated again while I was in Dallas. When I had left the shop last time Jose told me, I had a full year warranty on both the parts and labor, so I called him and he told me to take it to an Aamco there in Dallas.$1500 later I find out that my gaskets had failed and resulted in my head warping. Luckily the head didnt crack or I would have been really screwed. The mechanic explained that the damage resulted from improper diagnostics the first time my car overheated. Had it been caught then I wouldnt have a warped head because the gaskets were weakened the first time the car overheated and then slowly wore down until they exploded.Today I went into the Aamco here in Austin, and spoke with Jose. I explained what I was told about why the damage occurred and offered to settle the matter by him covering the damage caused by the negligence of him and his staff. He refused, which I understood and said I would take it up with corporate and leave another review. Jose then threatened to sue me if I did. This is unacceptable. It is unbelievable that an owner of a shop would threaten to sue his clients for leaving a review when he cases $1500 worth of damage after being paid almost $800 to fix the problem.I will never be taking my car back here and will be telling everyone I know that they should avoid Joses shop like the plague. I will continue to use Aamco provided they resolve this matter, because I was pleased with the shop in Dallas and all my family uses Aamco.

Information
31 Photos
100 Comments
4.4 Rating
  • Address:8417 Burnet Rd, Austin, TX 78757, United States
  • Site:http://aamcoaustin-burnetrd.com/?utm_source=G&utm_medium=local&utm_campaign=google-local
  • Phone:+1 512-458-6115
Categories
  • Brake shop
  • Auto repair shop
  • Transmission shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–1PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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