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South Austin Auto Repair
6401 S 1st St, Austin, TX 78745, United States
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South Austin Auto Repair
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De
Review №1

I got stranded in Austin with what looked like an engine problem. At least that’s what Firestone told me, and quoted around $6000 for the repair. Thankfully, their engine technician was out for a week and I decided to tow my truck to South Austin auto repair. I found them to be extremely professional and prompt with their communication. Moreover, they saved me $4500 because there was nothing wrong with the engine. I was lucky to find these guys and I’d definitely take my vehicle back there again, if I ever have to.

RM
Review №2

Mike and Dwayne are Amazing in so many ways!! Needed a buyers check and Mike did a thourough job and took the time to explain the needed repairs/recommendations. Highly recommend this shop!! Hands down the best place to receive a professional and trustworthy quotes and service.Will be returning to have work performed.Thank you Mike for your proffesionalism and expertise. A+++

Ro
Review №3

Just moving to Austin and had no idea where to go when my car broke down. These guys did more than take care of me in the most professional way. Great guys that work here that genuinely care about not just your car but they care about their customer. Very hard working and honest. They go out of their way to get the job done in the most convenient time. Highly recommend.

Es
Review №4

Got my car serviced more than a month ago; replaced my radiator hoses, water pump and thermostat. Have had no problems so far :) Very happy with the service and staff. Mike is awesome! Checked in to see if my car was working two weeks after and just last week. Definitely recommend South Austin Auto!!

Pa
Review №5

Excellent and fast services. Well detailed technicians. Explained everything to me clearly. Second time here and wood definitely be going back

Sa
Review №6

The dreaded engine lights were on and after a brief phone call I brought the truck in. The place is immaculate and employees friendly and knowledgeable. I was thrilled to find out I had accidentally pushed a button and created a problem. Two hours later I was done. I am a women with limited knowledge of cars and am pleased to find a garage I can trust. You can too.

Pe
Review №7

I do all the mechanical repairs and maintenance to my car and I find it hard to trust anyone working on my car. However I needed the refrigerant recovered (and recharged) so I brought it in. Im happy with the experience. They were willing to consult the manufacturer specifications I provided. The car was parked outside of the garage and I was able to stand near it while the work was being done and the technician explained how the machine works. This is where Ill go if I ever need anything else done. The website appointment system was useless though.

Jo
Review №8

South Austin Auto Repairs is a great place that I would highly recommend. Mike was a very responsive via email and delivered on everything he promised. Their customer service is second to none. If I ever need any auto service, these guys will be the first place I go to. Thanks again Mike!

Ky
Review №9

Professional and wonderful experience here at south Austin auto. They were able to readily identify the Issue with my Ford and we’re very communicative in the process. I’ll be returning for all my future mechanical needs. Thank you mike and Bobby.

Pa
Review №10

All I can say is that these guys have never ripped me off. And frankly thats saying a lot today. You know the feeling of walking into a new automotive shop thinking Im gonna get taken. But Ive had them work on my vehicle several times now and never felt that way. I think for the most part their honest. And that means a lot to me.

sc
Review №11

If you have a car problem go see Bobby, great service and very professional. Gave me some options on what I need to do now and I should do soon he thoroughly explained everything. Highly recommended!

KE
Review №12

Great experience with South Austin Auto Repair !! I own a 2007 Lexus LS460. I was having suspension issues (noise) up front as well as an oil leak. They found the problems with my suspension and made the necessary repairs. They made recommendations to replace some things and wait for a few others to keep cost down and that weren’t safety related. They also found several leaks around the engine and replaced the gaskets. They also washed my car which was very dirty. Nice touch with the paper mat when they delivered my vehicle. I also appreciated their concern for keeping my costs down. It drives so much better now... almost like a brand New car !! I’m going to South Austin Auto Repair for all my car needs !!

An
Review №13

Called in about an issue I was concerned with and didnt try to start to convince me my car was an immediate life hazard for an emissions leak. These guys are honest. Would recommend every time.

Ki
Review №14

Brian got us right in, we were camping in our car and he was very understanding. They were reasonable and Bobby was nice too. Thank you all for great service! Everyone wore a mask and gloves.

Na
Review №15

Wow, just got my car back from the shop, and Im blown away by how good it feels. They replaced the front axles and wheel bearings, rotated the tires, and had it aligned for a very competitive price, IN TWO DAYS! Drives like new. This is my second time here, and I can now say “I have a shop” for both our cars. Shout out to Bryan Matteo and Jose Santos for smooth running shop.

Me
Review №16

Im so thankful for South Austins newest Auto shop.. professional & friendly..from big to little jobs and back their work. .Shout out to Bobby and all the mechanics at South Austin Auto

To
Review №17

S/O TO SOUTH AUSTIN AUTO REPAIR for their customer service, I highly recommend this company to repair your car. They are very kind and welcoming and they took their time to figure out a solution according to my needs and solve it all. I have taken my car to them 4 times already from basic maintenance like oil change to parts and labor services, such as breaks and more. Having car trouble is unstoppable and a car doctor to fix the issue was hard to find until now. Any car I get will be coming to this car shop for maintenance and repair. I have found a company who cares about their experience with their customers.

Li
Review №18

They did a great 👍 job

Br
Review №19

I had an excellent experience with South Austin Auto Repair. Bryan gave me realistic expectations for what work needed to be done, pricing and time frame. They were able to get my brakes done in just a few hours and at a competitive price. I will definitely be back!

Jo
Review №20

My son had his battery die. Carlos did an quick diagnosis and had a battery installed in an instant. Great service!!!

ma
Review №21

Very honest and accommodating. These guys have a great team going. Its almost the end of the day but Bobby worked it out. Did not let me go out driving without fixing my brakes. fair price and professional. Thank you so much I was really worried and feeling unsafe. I will be back to this place for all my car needs.

Sh
Review №22

The service there is good and friendly. I like it a lot and the service was fast. I received a oil change and filter.

Ka
Review №23

Ive had a good experience with South Austin Auto repair. They have consistently quoted me a fair inaccurate price for their work and have stuck to their deadlines quite consistently.

Ky
Review №24

This is the best shop I have used to date in south Austin. I was in a bind and needed a repair done quickly. Brian and team were responsive and got the work done on time and at a reasonable price. Huge thanks to the team. I will recommend to all my friends.

Kr
Review №25

First time taking my car here this weekend and I had a great experience! Bobby helped me out and was incredibly professional, kind, and timely. 10/10 would recommend. I’ll be back! Thank you South Austin Auto Repair!

Le
Review №26

The staff was friendly and professional! Very quick turnaround and my car feels new again.

Kr
Review №27

Very good service and at a fair price. Friendly and knowledgeable, too. My 2007 Pontiac Vibe needed new motor mounts and they had it done same day which was great in a town where theres a long line or wait for everything. Top notch everything and I recommend.

Ma
Review №28

Best service I’ve ever received, I was facing a week of bad weather and all the other stores were closing but the south Austin auto repair made time for me just as they were closing to tell me if my car was safe to drive and inspect, for a very small fee, and I do most of my work myself so that’s saying something

R
Review №29

THE SERVICE WAS Terrible..I FEEL THAT AT THIS PLACE IS HOW MUCH MONEY THEY CAN GET OUT OF YOU..I HAVE BEEN TO THEM TWICE..EACH TIME ALL I GOT WAS THEM TELLING ME OVER & OVER TO KEEP SPENDING MONEY FIR THE SAME SITUATION WE AGREED TO..MY CAR AT THIS VERY MOMENT IS SITTING IN THERE SHOP ALL TOUR DOWN..NOT FIXED FROM WHAT THEY TOLD ME WAS THE BEGINNING PROBLEM..IM A OLD DISABLED VET..STUCK NOW WITH OUT A CAR..AND THEY HAVE NO CONCERN OF MY WELL BEING..THIS THE SECOND TIME THEY HAVE JUST TOLD NE FROM THE BEGINNING THE PROBLEM IS THIS..AND AT THE END IM STUCK WITH A BIGGER BILL..AND THE CAR IS STILL NOT FIXED..AS FOR ANY ONE TO GO THERE YOU WILL GET TAKEN FOR YOUR 💰

Ch
Review №30

THIS 👏🏻 IS 👏🏻 CUSTOMER 👏🏻 SERVICE👏🏻 PEOPLE👏🏻! All other businesses take note !I have a VW Passat and my key wouldn’t go into the ignition so I called after looking around many places and spoke to Bobby. He told me that towing my car to the shop would be pointless bc he would just call his locksmith out to come look at it (Every other place was trying to charge $125 just to tow it to their shop).He instead gave me his locksmiths number and now my problem is 100% fixed.** I have never taken my car to this shop before or even met Bobby**This to me was the pure definition of helping someone out and providing the greatest customer service experience.Thank you, Bobby.That was really cool.

Ki
Review №31

Excellent service and honesty at its finest. Bryan is awesome!

Ch
Review №32

Took my 2015 F-150 to them for warranty repair work. Bobby was very helpful and very knowledgeable about what needed to be done. They were very fast in how they turned around the vehicle. Would recommend them to friends.

Je
Review №33

This is a top notch garage. I was treated with respect and honesty. I had my brakes repaired and they were completed in an efficient and timely manner. I will definitely recommend.

Aa
Review №34

I came in with very little knowledge of the services needed for my vehicle, and the services provided by the company. I was greeted by Jose Santos, who informed me of everything and took me step by step of process involved. Sheer example of pure professionalism at its best, I will be back for sure thanks to him!

Ki
Review №35

Came in for a check up on my vehicle, was greeted by Jose Santos who was very informative and patient with me on the questions I asked. Haven’t gotten service like that in a while will definitely be coming back thanks to him.

sa
Review №36

The personnel in charge called Bobby, was rude and with an exalted voice when an error occurred in my question, I am a client of this business but I do not return, the man looks like a taxi driver asked me to leave. this is sad and disappointing. the front staff should be friendly and answer any questions the customer has.

De
Review №37

I have been to alot of other mechanic shops but noneThat treated me as good as south austin auto repair.Jose knows his stuff and bobby will help you anyway he can. I will be taking all of my cars to them in the future and I recommend you to also.

Ka
Review №38

Great staff and reasonable prices

Ni
Review №39

Great place. Friendly and very helpful.

Pe
Review №40

These guys know their stuff. Took my car in for a routine oil change, and they went above and beyond. Thank you South Austin Auto Repair for being legit!

Ge
Review №41

I brought in my range rover for what I thought was an electrical issue but after speaking with the manager jose who right away i could tell knew way more about range rovers than any other mechanic i have talked to before..it was just the battery and how to reset it after the replacement ...they saved me alot of money I believe most shops would have found something to try and charge me more money but these guys are very honest and knowledgeable..if you need a vehicle fixed and need a place to trust then go see see Jose and bobby at south austin auto repair

Do
Review №42

Nice people

We
Review №43

I was very well taken care of by Bobby, the are the best.

Na
Review №44

Anytime I come in here im always taken care of right away . They are definitely fast and to the point I honestly love that they tell me what my car needs done but they arnt pushy about it in anyway

Re
Review №45

Extended warranty covered a new engine and Bobby reassured multiple times they would cover me right for the replacement and they did and helped me with a payment plan when i didnt have all the money

Je
Review №46

Great work

Information
12 Photos
46 Comments
4.6 Rating
  • Address:6401 S 1st St, Austin, TX 78745, United States
  • Site:http://southaustinautorepair.com/
  • Phone:+1 512-465-2120
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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