Worked with Ally. I’ve bought a lot of cars but she Might be one of the sweetest salespeople I’ve ever worked with. I love the Nissan, and they gave more than they should have for my trade in. She handled my less than perfect credit and the whole process was pretty fast. In 2021 this is way to buy a car.

The work and maintenance on our 370Z is always done with precision and care. My wife and I can always count on the Nissan Team to take good care of our vehicle. Thanks again!

Went into the dealership to trade in my car my sales person was Naomy she was very helpful through the process in getting into a new car overall a positive purchasing experience

I came in for my recall notice I received in the mail along with my complimentary oil change for my 2015 Nissan Altima and the service representative would not allow me to get a full synthetic service done as it says it on the recall notice. I asked to pay for the difference he said can’t do that so I am having to pay for the full synthetic oil change even though I have the recall notice.

I love my salesperson Ally! She is awesome and straight to the point. She is honest and listens to what your wants and needs are. I also want to give a shout out Dan. He made the signing of all the paperwork smooth and he even went the extra mile and found a lender that would give me a better rate after I had left the dealership. This location has changed for the better under the new management. Thank you guys for helping get my new Rogue.

Austin was super friendly, knowledgeable and kind. I came in the estimate was $111, came back to pick up the total was like $1600. I was happy to pay because of the amazing service, the video given to me about my car was amazing. It outlined all the issues and provided solutions. I loved that I had the option to approve and not approve line items. I approved them all because the video showed me under my car, areas of rust, and tears which of course I wanted all of this to be fixed. When I got my car back it drove like brand new. Also when I finished paying Austin even told me I have lifetime brake pad changes there for free. I would say give Austin (customer service person) a increase in pay, it was the best choice hiring him from FL to TX. sincerely a happy customer.

I just wanted to take a second and recognize JR Bobadilla at South Austin Nissan. I was in the market for a Nissan Frontier and they has exactly what I needed. I called ahead and JR helped me find what I was looking for. He went above and beyond my expectations. The dealership made sure the vehicle was detailed and passed safety inspection before they have it to me. They even delivered the truck to me an hour away! Thank you very much for your service and professionalism! If I could give you 10 stars I would. Please seek out JR if you need a new or used Nissan.Sincerely,Pat M

Took my son to buy his first car. He is 19yrs old, Armando and Rishi are very out going easy to talk to. They made us feel like family. They understood exactly where we were financially and how much and how long we were willing to be in this first time investment for my son. Everything was well explained thoroughly and he was able to ask questions without feeling like he was asking dumb questions. Him being a first time buyer I feel I went to the right people and right place. He had a great experience and a better deal than the one I had when I purchased my first car back in the days. Different dealership of course. Which reminds me of all the stuff he got with it like includes maintenance oil change, tire rotation, flats, carwash for a couple of years. Im very please and grateful. I recommend you going with these guys asked for them you wont regret it.

I went into South Austin Nissan today and was greeted by Vince Campbell. He was very professional. He showed me a beautiful Nissan Murano, exactly the color I was looking for. I ended buying!! Easy and smooth deal If you are looking to get a car, I highly recommend South Austin Nissan. Ask for Vince. You will thank me later!!! 10 stars!!!

The absolute best! I wouldn’t change a thing. The customer service is extraordinary! This is now my go to with out a doubt.

Really appreciate Saul staying in contact and keeping us informed on what was going on with process of the transmission being replaced. Excellent service and really great customer service! Thank you Saul!

This is a review only of the Service department, rather than the dealership. In multiple instance Ive been made to feel like Im bothering the people that work there. In one instance I was the only one there, and there were 6 employees standing up front. One of them asked if I needed something (I was there to pick a car which had already been paid for). Explained I had paid and was just picking up the car. Then 10 minutes pass of me awkwardly standing there while the employees talk with each other, or are looking on the computer. I get that they might be wrapping up a previous interaction or the like. However, no one ever followed up with me. I had to ask a second time if I could get some help. Again I was the only one in there, and there were 6 employees up front. No asking for much but better communication and customer service would have been appreciated. I will say the car was fixed as paid for. And for the most part the over the phone communication was good. Its just not great when you feel like youre bother the employees when youre just trying to pick up your car.

Saul was informative and walked me through the process... great experience!!

I really disappointing experience. Both sales members that I worked with were not experienced and had very little product knowledge. It took over 30 minutes just to get my name, number, DL info - with no discussion about what I was looking for. After finally making it outside to test drive the sales member left me out in the hot car to go back inside for the keys he forgot. After 10min I decided to go back inside for some cool air, but then realized the keys were in the car the entire time (they seem to lose and misplace keys frequently). Frustrated and out of time I decided I would have to come back the next day.My sales person forgot to give me my ID back, so the next day when I came in to finally test drive, my ID was given back to me with a crease in it from being folded in half... When I went to speak to the SAME sales person it was almost as if we were meeting again for the first time. We literally sat there for another 30min to repeat the information gathering and is excuse was Well we dont keep these over night.I felt like the entire time I was being sold - very impersonal, lacked knowledge, and he had to leave me in the office alone upwards of 8 times just to walk to the back for answers to simple questions he didnt know. It was a terribly long process and when we were finally done the car wasnt ready to be driven. He assured me it was being cleaned and would only be 15min. And he begged me not to leave because if I left without test driving he said My manager will kill me. After about 30min I left, and got a text 4 hrs later that the car was finally done...By that time I had already gone to the north Nissan location and had a test drive and a much more experienced and professional. HIGHLY suggest if you want a Nissan to use a different location. Out of every dealership I went to for my new car (which was a lot) this was by far the worst experience in every way.

The people were very friendly and helpful. I love that the tech sent me a video while he was working on my car!!! I have never had that done before!!!! I would recommend my whole family to come here!!! Awesome place to buy a car or have it serviced!!!!

I bought car from here in 2019. They sent me my PLATE in 3 weeks but i did not receive registration sticker on that mail. I am still complaining about my CAR REGISTRATION since i did not receive until today. They always said 3rd part lady (who only can register car and send sticker) did not respond. Its been over 1.7 years. I am not sure that lady is alive or not. Still did not respond until today. I have no idea how Can I have my car registration. Its very scary to drive my car without sticker. lol

Jeremy was wonderful to work with. Extremely quick and motivated to make sure we were satisfied as customers. Will go back again. 👍

Had a great experience! The place was super clean and everyone I dealt with was very friendly. Will definitely come back for more cars and service in the future. 10/10 will recommend.

Super clean inside and out. The staff is very helpful and friendly, and will go above and beyond to put you in the right vehicle. The best dealership I’ve ever been to!

Great productive experience with hands on customer service. Jr was super knowledgeable patient & professional! Jr is the one to make any deal happen!

The staff was friendly, knowledgeable and polite. Scheduling the appointment to have my repairs done was great. I will use this function in the future for other service issues

Best purchasing experience ever had in buying a new vehicle at South Austin Nissan. Mr. Kyle Watkins sales was just incredible with all around customer service. From beginning to the final sale. Very knowledgeable. Love my new 2021 Rouge. Thanks Kyle.

Wonderful experience. Excellent service.

The staff at Nissan was great! Answered all my question, very patient and really helped me out. Over all happy with my salesman person. Branden was awesome! He went above and beyond to meet my needs and wants!

Saul was very friendly, personable, and made me feel confident and comfortable with my choice in bringing my car to them. I throughly enjoyed the video link they sent giving me the run down of my car, and the option to accept or decline services via cell phone. 100% would recommend anyone with a Nissan to come here. Great job Nissan South Austin! 👏🏽

I bought my 3rd Rouge from Ally. She was really good and attentive to what I want. She was very profession, courteous and friendly. Frank the GM was try to get the car I wanted from the other places. He went above and beyond to get my car. While I waited for my to come from the other dealers, Ally bought my lunch and keep me inform of when my car will get here. Thats why Im keeping coming back here to buy my car. Tyler in the service department have been helping me with my maintenance on my car for 4 years now. He always explained every little things to me. This is the best place to get your new cars.

As always these two Service Advisors, Tyler Erwin and Daniel Sanchez, continue to show quality customer service! Even when they are busy they acknowledge you as soon as you walk in and say they will be right with you. Even when I left they took the time to say bye, have a great day, stay safe....thats speaks volumes to me. They display great teamwork every time I get my car serviced at South Austin Nissan. These two Advisors make this dealership look great because of their quality of service....I had a service done to the car and they took their time explaining it to me. Kudos to Tyler and Daniel....keep up the great work!

Kyle Wilkins if a phenomenal salesman! He explained everything to me and made me feel comfortable. This dealership is top notch! I have been to several different dealerships and this one is by far the friendliest and most informative! Will definitely be going back and making a purchase. Thank you Kyle Wilkins for being so helpful.

Amanda was a pleasure to work with. She was very thorough and very friendly!

Very well treated. My rep did very good in keeping me informed of all that my car needed to be addressed beforehand. My rep is someone I trust, that explains any questions I have. I like that I can use the same person each time. Thank you!

Solid car buying experience. Everyone I spoke with all the way from hello to driving off the lot in a new car was fantastic -- I am a customer service professional with close to 25 years of experience and Im not easily impressed, but they impressed me. Trevor Martin was especially great at helping me set my expectations, finding exactly the right vehicle for my needs, and working to put together a deal that I could feel good about taking. Very happy with my decision to purchase a new car from South Austin Nissan!

The gentleman in the service department named Austin refuse to provide my mother with his service since she was not an English speaker. I, her daughter and co-owner of the vehicle offered to translate over the phone as well as another gentleman offered to translate for her but Austin decided he was not going to help so he walked over to her car and said “no” as he walked away from her, making her wait to be serviced by someone else whenever they came to be available

I would highly recommend this dealership. I went in and was helped by Kyle Wilkins. He was wonderful! He answered all of my questions, was a great listener when it came to what I was looking for. He was kind, and easy to get along with. He made the entire process seamless and easy! Kyle was incredibly helpful and I would recommend South Austin Nissan and Kyle Wilkins to anyone looking for a positive experience - they are the best!

Really unprofessional. I hate leaving bad reviews knowing how it affects a business, but they really pushed me to this point.On Monday I bought a vehicle from them and was told I would have it by the end of the day. After waiting around for hours, at the end of the day they said sorry it will be first thing tomorrow morning (Tuesday). I went around 10am and sat around for 2 hours before they said it will be done by the end of the day. End of the day rolled around and I called multiple times to find out it was not ready. So Wednesday morning I called and they said it wont be ready till Friday. I had to almost beg them for a loaner car which also did not go so smooth. Then Today (Friday) I go down there after multiple people told me it was ready and they said sorry it actually is not ready you will have to come get it tomorrow.I live 40min away and work 40min away from their business Ive wasted so much time, money, and effort dealing with this car I bought on Monday. Mind you the entire time through this I had no updates no one would tell me whats going on. My sales rep has not contacted me or would take my call since Tuesday. God bless her soul but the only one that was any help was the receptionist. She would go and do things and ask questions that I needed. So after all this come to find out all they needed to do was an oil change, breaks and an inspection. I work in a shop and if it took me 5 days to do that I would not have a job. The only compensation I was offered was a loaner car and a free tank of gas.Sorry for the long rant but please bewareP.s I still dont have my car.

This dealership has a wide range of inventory, interior and exterior detailing is new and clean, and great information is given on each car. The car dealers are there to fill your needs in the vehicle you want making it an excellent experience. It couldnt be better.

I worked with Saúl Vela in the service department and he was so great with communication and professionalism.We unfortunately didn’t fix the AC issue the first appointment but he was able to get me in first appointment in the morning and was able to get everything fixed and running great!Will be taking my car back here! Thanks to the team and Saúl!

The sales team and financing teams were more bullies than anything, extremely disrespectful and condescending. The worst part is, I know that this survey will do no good.

Just bought a truck for my parents and Melissa helped me find the perfect one to surprise them. If you are looking to get into a new vehicle or used, shes your go to.

I met with Elizabeth and she helped me lease my first car and it was a great experience. She was helpful, friendly and just overall efficient and really liked our interaction.

I had a terrible experience with the New Car portion of South Austin Nissan. Nate Pierre was a sleazy salesperson that would not honor his word nor multiple quotes that had been signed/negotiated. I do not recommend him as a Sales Consultant. Take your business elsewhere.

Had a great experience and everything was so smooth. Lanna was my salesman, very knowledgeable And was upfront about the whole process. Never once did she pressure us into anything we didn’t want. Great experience.

From the moment we walked into the dealership, the staff was very welcoming and helpful. Trevor was our man and he along with Jason, Kyle and Frank went above and beyond to help us and make the deals happen. We are very satisfied with the entire process and so thankful for them all! We would definitely recommend South Austin Nissan!

Please don’t fall into their lies and don’t waste your time. They will say they have the inventory which you like until you go there. Once you entered into the dealership and assisted by your assigned salesperson, things will turn around the head and you will hear like we just sold the one you liked and try to make you preorder. Again, THEY ARE NOT ACCEPTING OUTSIDE FINANCING. A big LOL. Attitude of the floor manager (frank the bald man) is OMG.

I bought a Jeep Cherokee at South Austin Nissan before deciding I wanted a wrangler 2 days later.... Brian and the team at South Austin Nissan not only helped me trade in my car immediatley without a hassle but also provided a friendly and fun environment throughout the transition. They made sure I left happy with the car I always wanted! Highly recommend if you are looking for a used car!

Absolutely love the Customer Service I received from one of Salesperson Ke’hmar . She was incredibly energetic and knew what she was talking about. She made me feel comfortable on me being indecisive on what kind of vehicle I actually wanted. She’s knowledgeable about the type of vehicles they have and the deals are incredible!!!!!! Gotta check them out !

Even though I was unable to obtain a car from you guys I had great experience shopping for one and going over all my options with this sales guy if Im not mistaken his name was Vince or could have been Vincent but fa sure his last name is Campbell. This has a great sense of humor to go along with his extreme professionalism. He said he hasnt been saling car a month yet. But I no he will be extremely successful at it if he keeps that same energy. And again Vince thanks for everything even though I left with nothing LOL.

Amanda Davila was great, fantastic, she helped me find my 21 frontier. One of the last of the available Mohicans, the final Frontier (before the 22 model change, which I didn’t want) And got me a discount!

Good work. Reasonable price for an oil change.

I purchased my vehicle at South Austin Nissan and was helped by Amanda Davila. She is very sweet and was helpful with everything. I would recommend everyone see her if you want to buy a vehicle here.

The Service adviser was Excellent on his knowledge of my issues and made recommendations that I was happy he made. My advisor Daniel was not only knowledgeable but was Customer Friendly and Customer Service was a 10 !!!

Everyone was friendly. Showroom was clean and welcoming. I loved to cappuccino machine. I like the digital decline or approve service process. I believe my next car will also be a Nissan.

This is an amazing dealership with a very friendly and helpful sales team! Isaiah Lott was so informative and helpful. I found that not only does he have a great personality to work with but hes also very knowledgeable of their cars and which car suites each persons needs best. I will always call him for any help I need in the future and I absolutely recommend you do the same!!

Purchased a car from Silvia and only have it less than a month when sensor light came on, I called to see since it was less than a month that I purchased it if the sensor can be replaced and was told since I paid cash I would have to pay out of pocket. This car is for transporting autistic students and I explained the need for a dependable car but they are not going to clean a air filter issue that they replaced and left dirt in the system in the first place. I will not recommend buying from here and I will also post a Yelp review. Buyer beware.

I would highly recommend this place to anyone looking to buy a vehicle. I had an amazing experience and worked with great people. Ally did an amazing job helping feel comfortable and at ease and helping me get in a vehicle a well a Nate the floor sales man and Kyle as well. They really know their stuff and treat you like family and do everything possible they can to get you in a vehicle. I know I love my brand new 2020 Nissan Frontier and this world not have been possible with out Ally, Nate, and Kyle. Thanks guys so much!!!I want to give a big thank you again to Mrs.Dayna for taking care of me the way she did these last two days. I had to bring in my truck to have a small factory dent pulled out of my door and I had also mentioned that I had some scratches on my hood that I didnt know how they got there which I knew that it wasnt their fault to fix them but she went above and beyond and had those fixed as well while she put me in a rental while it was being fixed.On top of that they cleaned my truck and put gas in it. . Thank you so much Dayna for everything.

I paid for 10 general maintenance visits in advance for my truck and it has been the worst decision I’ve made. I have 7 visits remaining and i will not be returning. I’d rather pay another $150 to get my truck serviced elsewhere. DO NOT BUY A CAR FROM HERE. You will spend over 3hrs waiting for a simple oil change and tire rotation. This place is a disappointment and I hope the owner sees this review.

HIGHLY DON’T RECOMMEND!!!( Please read all to understand the level of customer service and deceitful of establishment)I don’t think a car experience can be worst than what I went through.Not able to fit the worst experience ever within character limit READ PICTURES

I recently bought a 2016 Nissan Rouge and I love it! Milli was my sales agent and I love her. If it was not for her and her manager I would not of gotten my car. I had been talking to Several car dealerships who gave me the run around or wanted to put me in older cars who high miles. I’m so happy I called them back and was able to get the car I’ve always wanted. With low miles an good monthly payments. So if your in need of a car this is the place to go!

My salesperson Kehmar was amazing! She drove to houston to deliver my car. If I lived in Austin I would definitely take it there for service. I would highly recommend her to my friends!

Buying a new car can be such a stressful process, especially when it’s something you’ve not done before. When I went in to this dealership I felt so supported. I was helped by Kyle Wilkins and he was so kind and helpful. He was able to answer all my questions and made the whole process so easy. I would highly recommend working with Kyle and South Austin Nissan when looking for your next vehicle!

Had an awesome experience! Juan Lopez a salesperson was very helpful and knew his stuff! He was very patient and went the extra mile! Glad I choose this dealership! Will for sure refer friends!

Austin was very helpful and professional! Very pleased with the job and Austins attention!

I just recently bought a vehicle from Trevor Martin at South Austin Nissan. My experience was really great! Trevor and his manager, Jason, were super personable and helped me get into a vehicle that hit all the sweet spots I wanted! The team was professional, and even post-purchase, have been super helpful and taking care of me in follow up appointments for my new vehicle. I would definitely recommend not only this location, but Trevor, specifically, to do business with. Trevor went above and beyond and was a pleasure to work with.

Lanna was very personable and easy to work with! The process was very smooth and easy. I will definitely be recommending my peers to her as well! Thank you Lanna!

I love the service team at South Austin Nissan. Everyone is super helpful and nice and I always have a great experience with them.

Ke’hmar is amazing! Her customer service and personality is great. She made me not want to buy anywhere else. Very understanding and caring. If you need or want a car, She is the one you need to ask for at South Austin Nissan!

Howdy!!! :) I just want to thank Cowboy Mark for helping me get in a BRAND NEW CAR!!! He made the car buying experience fast and hassle free! He worked his magic - He was able to give me more for my old (beat up) trade in than any other place would have and I appreciate more than he knows!!I love my new 2020 Nissan Kicks!He is a nice, funny and honest guy! If yall need a new vehicle dont hesitate to contact him!

Mr. Kyle Wilkins was absolutely fantastic. Very professional and extremely helpful. I didnt feel like I was just a sale, I actually felt as though he was helping me. I would recommend anyone to go through Mr. Wilkins. Absolutely terrific.

Saul was my service representative and he was extremely helpful!! It is a brand new car a 2021 Rogue that was leased in Jan 2021. I was surprised and a little nervous about the vehicle not performing like it should but it was handled and taken care of right away!! Thanks so much for taking care of me so quickly!!

Amanda Davila helped me on choosing my car and she helped me pick the best one that fit me, very very professional and willing to get the job done! Amazing work from her and good team to work with on getting a car. As for the car dealership don’t recommend they lie to you and say they will help when they didn’t, told me my car done and had problems with it literally 2 days when I drove off the lot still didn’t get my detailed wash and everything and now they can’t help me fix it do not recommend do recommend Amanda if you can get her out of there send her a good deal and work place

Took over 5 hours, was told at 5:56pm it was ready, will I be there by 6 to get it. When I spoke to someone who wasn’t helping me initially he rudely brushed me off and told me to wait for the other person. Austin helped me and he was lovely and nice, just not pleased with the process. Told I was getting a 15% discount and addition 150 off, that was not reflected in my receipt. Was told I would get a car wash and vacuum inside, that did not happen.

Came in for routine oil change. Went very well and quick.

I walked in the other day to Mr. Wilkins. I usually never leave reviews but I know good customer service when I receive it. He answered all of my questions and was extremely helpful! I will definitely recommend this dealership to family and friends in the future. Thank you so much for employing such a wonderful young man.

I just received a text telling me that I agreed to receive texts from South Austin Nissan. That came directly after a text telling me to buy a Sentra.Only Ive never heard of South Austin Nissan. And I live in England.So thats awkward and Im guessing theyve bought a list from someone and then lied about whether or not people have agreed to receive messages from them.Probably should have a visit from the Attorney General.

Kyle Wilkins was extremely helpful, he was able to answer all the questions that I had. Thankful to have worked with someone so knowledgeable, professional, and friendly! Definitely going back to see him with any more questions. Thank you!

Had a great experience and love my new Sentra. JR was very knowledgeable and helpful throughout the process. Would be happy to work with them again when its time for my family to get our next new car.

Contacted me about trading in my car for a 2021. Didn’t plan on buying anything but thought I might as well look.Thomas was very personable, he worked with me and made a long experience as fun and enjoyable as it could be. He went above and beyond making sure we felt comfortable and understood everything that was going on. We were able to get a good deal on a brand new 2021 Nissan. He even made sure I got it in the color I wanted! If you’re going to South Austin Nissan, make sure to go to Thomas, he will get you a good deal

Just bought my first truck! Amanda Davila was amazing! Helped me every step of the way and was very informative and helped me in my purchase for a truck I fell in love with!

Walking into South Austin Nissan I was met by a bearded hero. Mr Kyle Wilkins customer service is phenomenal and the knowledge soaked out of him like a wet sponge. Every question I had Mr Wilkins had an answer for and was willing to work with my credit to get me close to the rates I wanted! I never experienced such a patient, courteous, and professional salesman who really treated me like family rather than a client.

Top Notch!! Superb Customer Experience is incomprable to other automotive dealers Ive worked with. All our family owns Nissan wouldnt drive anything else.

Daniel was really nice and kept me in the loop about the maintenance needed on my car.

Lately whenever I reach out to Kyle about a car he reeks of unparalleled knowledge and exceptional customer service skills.This creates an all around satisfying interaction that has ultimately put me on the route of looking at Nissan cars even though I currently sit in a Chevy!Thank you Kyle for the expert advice! And I look forward to our future deliberations.

I went in the other day and was helped by Jr. I had the best experience at this dealership. The salesperson Jr was very helpful, answered all my questions. Excellent Salesman you dont get that many in this industry! He made me feel comfortable and welcoming! Thank You Jr!

Car shopping has always been a hassle but i gave South Austin Nissan a chance and the staff was friendly. everyone said hi and offered their assistance. made me feel welcomed with the southern hospitality.

Laura Rubio was very helpful from start to finish! I took my car in to get fixed only to find out that the radiator was shot. With no car and nowhere in the city to get a rental, I had to find a car at the last minute and before the work week started and Laura was very attentive & diligent. She wasn’t a pushover trying to make commission; she really paid attention to what I was looking for. And she was willing to go the extra mile. Safe to say I was able to trade the old car in & get my first (brand new) vehicle. She made the process smooth and made sure I was happy with my purchase. Kyle was also very thorough; I have to give him props because he was the only finance guy in the building on a very busy Saturday evening! Overall, I would definitely buy my next car with them. And would highly recommend going to Laura! Thank you guys so much!

AJ and the finance team were amazing! I went in there just to get an appraisal and ended up driving out with a brand new vehicle. Everybody was very friendly and the process was smooth

Really regretting doing business here. I traded my vehicle in and was told they would pay off the remaining amount I owed on my trade-in. This was mid-August, my vehicle still hasnt been paid off at this point and now my payment is 10 days past due on a vehicle I dont even own anymore. Furthermore, when I tried to reach out regarding this issue I was given the run around all week until I finally spoke with the finance director who treated me like I had been bothering them and proceeded to give me more incorrect information on when my vehicle would be paid off. Cant believe this is how South Austin Nissan does business..avoid this place at all cost!

Always have the parts I need with great price served with a smile!

What a great experience I had at South Austin Nissan yesterday with Ally Simpson, salesperson, and Jaelyn Thurner, finance manager, with the purchase of my new car. Trading in a vehicle and buying a new car always seeing to be a daunting task, but these two ladies made it a pleasant experience. Thank you both!

I had a bizarre experience. Three different people worked with me during the 2 hours I was at this location. Person 1 left for a family thing. Person 2 quoted me a cost that was 30% over MSRP (before TTL). When I pointed that out, Person 2 sent in Person 3. Person 2 said they’ll see what they can do, but when Person 3 came to the room instead of Person 2, Person 3 refused to negotiate on anything, and even threw Person 1 under the bus for it. They kept asking where I saw the price I was referencing. And when I provided an answer (which was the main Nissan website AND the South Austin Nissan website), they completely moved on to the next barrage of questions, ignoring my response. Person 3 was a fast talker, which is likely their sales tactic, trying to force a fast decision. And in my experience, forcing someone into a fast decision means it’s probably a bad deal. I’ve been researching this vehicle for 6 months, but they expected I wouldn’t know what I was talking about and would easily agree to an extra 30%. Person 3 was not a nice person to me or their coworkers and left a sour taste in my mouth. I’ll be taking my money elsewhere.+1 star for being a convenient location.+1 star for Person 1 being kind and knowledgeable.-1 star for Person 2.-1 star for Person 3.-1 star for the ridiculous asking price

There is only one word you need to know before visiting this place ‘Avoid’. I don’t think i had such an unprofessional experience ever before. I understand there is an ongoing chip shortage and the car dealers have more demand than what they can possibly fulfil, but that doesn’t mean they will start treating there potential customers the way South Austin Nissan does. One person to be especially wary of is Frank Trovinger, who will go above and beyond to treat the customers as dirt.

The intake person was very helpful very nice very professional.I really like the text messages and videos during and about the service and to accept or decline service repairs.Always a good experience Nissan staff are great!

Usually Im pretty skeptical when it comes to car salesmen, however Kyle Wilkins was one of the most authentic individuals Ive had the pleasure of working with. He was very accommodating and always kept it real with me. 11/10 would recommend this guy if youre in the market for a new Nissan.

Poor service. We bought a vehicle, brand new and went on our way to travel for the summer. We were issued a temporary registration tag, as usual. The finance manager promised us he would forward our new tags and registration to us immediately. I have called once a week for the last three weeks to check on my tags and no one seeks to know where they are or what to do about it or even who to speak to in order to figure it out. The receptionist is not fit for her position as she doesn’t answer professionally, return calls abd leaves customers waiting on hole for more than 20 mins where the system will just hang up on the customer. This establishment has assigned the receptionist to be in charge of handling the receipt and distribution of all new title tags and registration for new owners. She has never one time called me to let me now anything. No updates or courtesy calls even though it’s what she says she will do. Today is the day my temporary tags expire and now we are not able to cross the Canadian border to see family because South Austin Nissan is incompetent in their business practices. I am persistent and have been trying to have this situation remedied prior to my expiration date. The receptionist, as well as the finance manager Jason, won’t answer calls from my cell phone number, as their caller ID shows who is calling. I either get the line answered and put straight to hold music or they answer and immediately the line goes dead. Calling back doesn’t help because they just hang up again. This is the worst experience I have ever had and would honestly return the vehicle, if I hadn’t already paid for it in full.

I was helped by JR Bobadilla who gave me such a great experience there. He really knew what he was talking about and helped me find exactly what I was looking for. I felt so comfortable with him and wouldn’t go anywhere else because of how great my experience with him was. Whether you’re just looking for a car or serious about buying one South Austin Nissan is the place I would go and would highly recommend getting in touch with JR for the best car buying experience you could ask for.

Went to get oil change, was glad to know that they also checked my battery and noticed it didnt pass some test, had to get a new. If it wasnt for them checking that, who knows where I would have been stranded. Thanks for looking out and checking.

Just want to start off by saying if your looking for a place to buy a car Nissan is the place to go, from the moment a walked in it was nothing but great experience. Devon & AJ we’re nothing but the best help, they were able to explain in full detail what I was getting with my new 2022 Nissan Pathfinder and I couldn’t be more happier with the overall experience.

Purchased a 2021 Nissan Altima at the South Austin Nissan Dealership with new salesman Kyle. A great young man that was fun and enjoyable to deal with. This newly completed Nissan Dealership is outstanding and professional employees in all departments, Sales, Service and parts. I give it 5 stars.Rodney McClanahan

Kyle Wilkins was very friendly, courteous and professional. Took the time to let me see my options. AMAZING SERVICE! Great experience. Take your business here.

Cowboy took very good care of me. 10/10! I really appreciate him and Nissan, they hooked me up! Hit him up at South Austin Nissan! Great person & Cowboy made buying my first car easy!

My wife was helped by Ally got her in a new vehicle no problem. Great customer service most definitely recommend anyone looking for a new vehicle go and speak with Ally she will help you out. Thank you Ally... I want toThank south Austin Nissan once again for helping my wife with her oil change along with all the extra services.....