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A1 Parts Mart
9707 FM812, Austin, TX 78719, United States
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A1 Parts Mart

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PA
Review №1

This place was awesome. Steven R. was amazing, he was very friendly and quick at locating what I needed as well as getting it ordered and delivered. Last year someone stole my whole tire and I had tried every company I could think of to find the exact rim. Each place that I called was going to be 500 or more just for one rim. I had stopped searching, then I ran across their page via a post and decided to give them a try. I was super happy and blessed that I did. I know now that if I ever need a part for my vehicle I will call them first and will also be referring people to go see Steven.

Bi
Review №2

I called last week early afternoon and was put on hold a few times which I didnt like, but I tried one last time and was FINALLY able to reach someone. David found my parts quickly and efficiently and I was able to pick them up before close of business!! David was very helpful and I would definitely recommend this company to anyone looking for used car parts. Thank you for all your help David!

Ce
Review №3

I went to A1 to replace my damaged Jeep rim. David was quite to determine an exact match & said it was ordered & I could pick it up in the morning. Boom! Had it installed. Thank you David & A1 Parts Mart.

Fr
Review №4

David was able to find me the correct parts in his system over the phone very quickly. When I arrived the parts were waiting and it took less than five minutes for me to pay and have the parts loaded. A1 Parts Mart went above and beyond when it came to service and price. I couldnt be happier.

Al
Review №5

Very respectful customer service and consider them the best place to buy used parts unlike other used parts places in Texas their staff is rude

Je
Review №6

When I called at this place for the first time, Steve Rodriguez answered patiently and in a very courteous manner all my questions (a few ), helped me find the parts I was looking for. One call, one quick solution is all it took. Thank you for your help, keep up the good attitude Steve!

Ja
Review №7

Mr.Steve Rodriguez is so helpful he sure makes you feel like you have been friends all your life. Thank you so much for helping me with my parts. If he dosent have in-stock he will locate for you. No doubt really awesome guy.

Gi
Review №8

Steve was absolutely amazing I was in a rush to find a part for my car that I couldn’t find anywhere else and he helped my right away. Will definitely come back if I ever need anymore parts. Great customer service!

Ci
Review №9

This is the place to go for all your automotive part. Great customer service from Steve. He make sure you get the best quality parts and at a affordable price. When you leave with your part you leave as a satisfied customer.

Hu
Review №10

Nice clean and trust place I buy my parts here I like it

Mi
Review №11

I recently had the pleasure of working with a gentleman by the name of David who was extremely helpful, patient and very knowledgeable! He went above and beyond what I expected!! Great guy and company! I would definitely recommend 10/10!!

De
Review №12

Steve and David are the best at the front desk. They always got what I need and are super nice! Also they have some insurance next door, and they saved me hundreds on my home and auto policy. The good looking asian guy helped me out and was extremely helpful.

Sy
Review №13

David was professional and helped me find what I needed! He knew exactly what I needed and provided excellent customer service. I would trust David with any future needs with my vehicle! Ask for David, you won’t be disappointed!

Ro
Review №14

Great customer service with David. Helped me get what I needed. Best prices here in Austin hands down!

Le
Review №15

A1 PARTS MART has the best prices in town. Steven in salesis the very best there is not only is he very knowledgeable when it comes to vehicle repair but he always helps with a smile! :) He has the best customer service!!!

An
Review №16

When I called A1 Parts Mart I was lucky to have David answer my call. He was able help me with my numerous questions and find what I needed. Id definitely recommend David and A1 Parts Mart.

Wi
Review №17

When I called A1 Parts Mart I had the privilege of speaking with David. He was so helpful and Ill make sure to call David for any of my future needs. I highly recommend David!

Ni
Review №18

I don’t know much about cars and some seem to take advantage of that. I felt comfortable trusting David with help on my Honda. I’d come back again !

Ar
Review №19

Steve was very helpful finding me the part I needed for my vehicle. I had no idea what I needed and he pointed me in the right direction. Will recommend to my family and friends.

Da
Review №20

I really coming to this place. I get my parts at a great price and with really good customer service. Steve is such a cool dude — he always has jokes to tell me when I visit!

Ma
Review №21

I had the privilege of doing business with David, hes friendly and an expert who was able to help me find the part I needed to get my visor fixed. I would definitely recommend David and A1 Parts Mart for your car needs.

jn
Review №22

Always great service from Steve. He always professional and fast, hes a man of his word for sure. Definitely recommend the business.

Ha
Review №23

I had no idea how to navigate in the car parts world, but with Davids help I feel like I can! He was straightforward, precise and efficient when it came to my questions and needs about car parts for my 2011 VW Tiguan. When I need anything else for my car Ill be calling David and using him and only him for my future needs. Hands down best service in Texas!

ae
Review №24

Fast, friendly service! Steve was very helpful, price was great! I highly recommend.

Am
Review №25

Steve R. Is the best! Very professional, great pricing and quick. Definitely would recommend A1 parts for service!

Jo
Review №26

David Butler great service, knowledge and very friendly thanks David

ir
Review №27

Service was great! And fast! Steve was very awesome to work with very professional! Would highly recommend!

Ju
Review №28

AAA++ Awesome parts no hassle pricingSteven was so professional and kind, and they got the part (TCM) I needed within an hour! I will always come here for any parts I might need, and I recommend it to everyone, excellent service and amazing prices, absolutely worth it!

Va
Review №29

After calling and visiting auto parts stores all over Austin A1Partsmart was recommended to me by a friend, and Steve was very helpful with assisting me to find the part that I needed. I will definitely use them again.

Mo
Review №30

This place has good quality parts serviceDavid is amazing and professional if you need anything help just call David !

Ro
Review №31

VERY HELPFUL, KNOWLEDGEABLE EMPLOYEES SPECIALLY MR STEVE RDZ. TOOK THE TIME TO LOOK FOR AND FIND PARTS TO MY DODGE THAT I COULDNT FIND ANYWHERE ELSE. THANK YOU MR STEVE

Mo
Review №32

Salesman Steven really helped me out, I couldnt find this part anywhere . Luckily Steven searched it and had it delivered the next day. He went beyond my expectations. And reasonable was what surprised me. Thanks again.

Ja
Review №33

I needed my part right away and Steve was fast and alot of help! Id definitely go back again!

Mi
Review №34

Steve was very helpful and knowledgeable. I recommend it to everyone, great service and great prices!

Cr
Review №35

Steve. Rodriguez is a really nice guy he always has a smile on his face and ready to help the costumers

Is
Review №36

Had been attended by professional sales Mr.David everything went great service fast & reliable very good communication between costumers highly recommended!!! 👍🏽

di
Review №37

Definitely! Love this place and am Coming back great service and very kindly helping people Went today and everything was done ! Thank you for your service guys !

Fi
Review №38

David took his time of the day to help me with the part I needed ! Very Professional and helpful ! Thankssss David

Mo
Review №39

Very help great customer service didnt go in but over the phone service was good

Me
Review №40

David was very helpful and knowledgeable when I had questions. I definitely recommend David and A1 Parts Mart.

Mo
Review №41

Steve. Is. An. Angel.He was so helpful and professional.

Ma
Review №42

I couldnt be happier with the service! Steve was so professional and kind, and they got the piece I needed within an hour! I will always come here for any pieces I might need, and I recommend it to everyone, excellent service and amazing prices, absolutely worth it! :)

Cr
Review №43

Good price on used parts theyre also a Christian establishment

Lu
Review №44

I drove 3 hours to this place and steve (sales executive )helped me with the parts i needed.real professional and atent.Would definetly refer this place and would come back again .Very fast service too!!!

ja
Review №45

Very unhappy worker here. Dump the part on my truck bed hard and dent my bed. Slow also

cl
Review №46

I traveled 2 hours for a set of seats I was told they were in good condition very clean no tears, I get there and all the seats were full of mold and the leather was burnt by the sun made me waste my time 👍🏻

Ru
Review №47

Next door to centex auto title place.

ra
Review №48

Great service . Reasonable prices . Friendly staff

Ed
Review №49

Affordable prices and the employees there are very friendly. What i love about this place i I do believe its a Godly filled place. Overall a perfect place to get used parts. Ive gotten plenty of parts there with no problems. Preciate your services A1 Parts Mart!!!

Vi
Review №50

The title place was great

la
Review №51

Great place . Very friendly staff . Helpful. Most parts come with warranty

Er
Review №52

Steve was very Helpful and Polite answered all my questions. Keep up the good work.

SP
Review №53

This place was awesome! The receptionist was so sweet and got me talking to the right person which was STEVE! He was so nice and understanding and even gave me a discount on my window because it had been broken into!! All around a good experience if I ever need a car part I would recommend them!!

Ib
Review №54

I received impressive service from David Butler he really took care of me the price was fair and the wait time was nothing I was in an out within 15 mins I will definitely recommend coming here an if you do ask for David he saved my life!!!!!

Je
Review №55

Excellent service, staff was very helpful and fair prices. Definitely will be back for needed parts in the future.

Ra
Review №56

David treated me really well and helped get my car right.

Ma
Review №57

Steve is very helpful guy he doesnt give up so easy. Very good customer service! He is very reasonable on his prices. 100% recommend

Lo
Review №58

I had a great sales experience from Steve of A1 PartSmart. I received a great price & next day delivery. We had several phone conversations and during every call Steve answered all of my questions and provided me with great customer service. Recommending A1 PartSmart with 5 stars!

bl
Review №59

A1 Parts, I find most of my parts at a very reasonable price, very friendly and quick to have them ready. Steve does an awesome job in finding my parts quickly, pricing and overall great customer service. Been shopping here for years! Definitely recommend

Al
Review №60

Thank You A1 and Steve for your service. Travis county is lucky to have a trusted parts store. And the one year warranty is unbeatable. Great customer service from Steve. Fast communication and affordable prices. Thanks for getting my car back up and running! My new go to place.

Ul
Review №61

Great, prompt, professional service

Ho
Review №62

Have been using this business for years. Very clean and organized yard. One of the last true “parts “yards” in town unfortunately. Customer service is always 100%. Prices best in town.

Sp
Review №63

Prices are a great bargain. Steve helped me out with great service

No
Review №64

Steve was a really nice and helpful guy. He made sure that I was ordering the correct part and he will have it ready the next day. 😊

St
Review №65

Again thanks Steve for assisting us in finding an engine and helping us with getting the best price possible! If your in need of used anything automotive related this is the ONLY place you should go! Never disappointed, there fast delivery is better than having Amazon Prime! Thanks again for having the best used parts and best prices in the Nation! Dont forget this is the only place that has warranty options and no hassle warranty replacement!

Da
Review №66

Fixed me up

an
Review №67

The best customer service. Special thanks to the sales assistant Steve. He went out of his way and beyond any expectation to help me. I definitely recommend this store especially the staff.

So
Review №68

I got couple engines from Steve and had very pleasant experience! Price was fair and got delivered right away. Not to mention the condition of the engines was much better then the price! Steve was clear avout every step of the process, provided the invoice right away and answered all my questions even after the purchase. They definitely won my long term business!

pr
Review №69

I just want to say thanks and I appreciate the concern that I was given here at A1 Part Mart their outstanding work they did for me they guaranteed me to the point of being satisfied by their way of certainly ensuring you to be thankfull the experience was wonderful and need in a crisis situation they cared for me and to make it through my my struggle with my car I am a living witness that they are great people an do excellent work thanks may God bless you I pray thanks$A.D$

Da
Review №70

David is a trustworthy man of his word. He made the whole experience of purchasing a replacement engine enjoyable. I highly recommend A1 Partsmart based on my experience with David.

Jo
Review №71

Thanks Steve for all your help and knowledge of parts! You where very helpful and went out of your way.

Ir
Review №72

Very professional! Great service These guys always have what I need

Da
Review №73

Steve was awesome he was very knowledgeable and of great assistance..Great price,parts and customer service... Thanks guys

Se
Review №74

I would drive past this place from work all the time... Finally, had the need, and boy I was not mistaken for calling this place up for service. Talked to Steve, he assured me of what I needed. It was the genuineness and exchange of professionalism that sealed the deal. Thanks, Steve. Thanks, A1.

Ki
Review №75

Great Service, great pricing. Love working with everyone there. Very professional and great personalities.

La
Review №76

As a single female walking into any auto place, I am normally super intimidated. Steve welcomed me over the phone and took awesome care of me when I arrived. They went above and beyond as far as customer service goes and the auto part I received was priced just as I had seen elsewhere online so I know they were not ripping me off. If I ever need anything else, I will definitely be going back here! Cant thank them enough!

Ke
Review №77

They are fantastic. I needed a ton of parts for my wrecked car. I worked with Steve, and he went out of his way to make sure I had all the parts I needed even getting me some of the smaller parts that most other yards wouldnt bother with. They gave me quite a deal price wise too given the number of parts I was purchasing. Great customer service and highly recommended.

MD
Review №78

Lazy employees.. i kno they dont get that busy to not be able to answer the phone had me waiting for 20 minutes

Ca
Review №79

Full service fabulousness!!! Thank you Steve!!! He had the part ready to go AND pointed me to a fabulous place across the street to replace my damaged taillight! Saved me in a huge way. Thank you so much Steve!

Vi
Review №80

I had a great sales experience with Steve of A1 PartSmart. We had several phone discussions over a a couple of days in regards to a particular part for my BMW and during every call Steve demonstrates a willingness to provide me with great customer service and he answered all of my questions. I will be calling A1 PartSmart again for future parts need.

Sa
Review №81

I ordered a fuel tank from them and they proceeded to give me a faulty one. After being told, they offered to give me a replacement one free of cost. However, this replacement was also faulty. I would recommend not getting a fuel tank from them. It appears that they dont know how to properly salvage fuel tanks.Additionally, they refused to offer me a refund unless I returned the faulty parts. I would like to point out that up until this point the customer service had been great.I think you could still get a good deal here, but I would recommend using caution.

Da
Review №82

Great experience…again! David went out of his way to ensure he was shipping the correct part. He offered detailed photographs to ensure The correct application. Soundwerk car audio in North Richland Hills at Texas thanks David and the entire staff for helping us help our customers.

De
Review №83

I just ordered a tail light assembly from A1 PartSmart, and Im very happy with the customer service so far. The part is already scheduled to arrive tomorrow, and the price is the best we could find from a recommended company (I wont buy from a company with a lot of bad reviews).

Jo
Review №84

A1 parts always has what I need and they are so friendly and helpful Steve is really nice he always makes sure I leave satisfied and gives me the best deals

Na
Review №85

Great selection, fair prices and helpful staff. Sammy is very knowledgeable and made sure that the transmission I needed was the correct fit for my vehicle. The staff had it cleaned up and ready before I got there. A1 will be the first place I call when I need parts in the future.

Mo
Review №86

The right place to buy You ‘re part with peace of mind, Keel up the good work

Da
Review №87

I had a really good experience with Steve who shipped my parts to Oregon. He worked with me and my numerous questions, and I would buy from this company again. Great service.

Th
Review №88

I have been here for parts for my car and for my sons pickup truck I am very satisfied with their business they always seem to have what I need what I like about them is if they dont have it on stock what you need they will locate one for you guarantee you I love their business I give it a 20 Stars!! THERESA T GONZALES

Ma
Review №89

Drove way out here after the salesmen on the phone told me they had the exact I needed. Only to show and up find they have a part that somewhat resembles the part I needed. Not the part I specifically asked for on the phone for a specific vehicle. Meanwhile, the mouth breather tried to convince me they are all the same. . Inexperienced parts salesmen running the place. Double check what your being sold.

Am
Review №90

I ordered a door from A 1 PartSmart on eBay. The customer service was prompt and courteous! I would definitely recommend.

Ma
Review №91

Awesome thanks 😊

Rh
Review №92

I highly recommend this place. Ive been to other used parts places, but their price, warranty, and customer service trumps them all! Miguel was very courteous and professional as well as the other staff. Again, I highly recommend these guys and will seek their help on future parts!

Je
Review №93

Everyone was friendly and super helpful. I didn’t have to wait long for what I needed pulled and my new window looks great

Bu
Review №94

I love going to this place! David is super nice and extremely helpful!!

KK
Review №95

Steve gave me a headlamp!! Thank you Steve ! You have no idea how much use this will get. Gotta parts here a couple times now, the parts guys are knowledgeable friendly and sell quality used parts with generous warranties. Made an account today will def be using their services more often in the near future. The best part, they have parts pullers! So yeah, it may cost a little more than a scrap yard, but its worth every penny with the warranties alone. Id be happy pulling my own parts at this value, but so glad I dont have to!

Ch
Review №96

Good guys. Get it done

Lo
Review №97

Parts where great looking at reasonable price too. Though waited about an hour because it was being un installed.# parts not seen before deciding to take or not. Like to see item even if needed to remove to avoid waiting for nothing just in case.

El
Review №98

Helpful but didnt have what I needed. Would go back again

Ed
Review №99

Service was great it took some time but that is to expect considering they where taking the parts off of some where. The staff anwered all our questions and even asked questions about the products we where looking for. This allowed us to find all the parts we needed in one spot.

Ju
Review №100

Cleaner and nicer than I ever expected. Picked up a couple of parts my dealer wanted an arm & leg for from these guys for about 40% of what the dealer wanted. Wait wasnt very long.

Information
16 Photos
100 Comments
4.6 Rating
  • Address:9707 FM812, Austin, TX 78719, United States
  • Site:http://a1partsmart.com/
  • Phone:+1 512-243-2718
Categories
  • Auto parts store
  • Used auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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