Six months ago purchased a 2020 Mazda CX30 at Roger Beasley Mazda and still beyond thrilled! The customer service provided and willingness to help was bar non! So happy w the purchase and how it’s helped our business grow! I’ll be apart of the Mazda family for a long time coming if not for life!

I am impressed by the diagnosis done by Roger Beasley Mazda Central. They shared the video to you what they did which is very cool. I told them my alternator may be bad and need replacement but they concluded no problems after double check, very honest service I have to say. Highly recommended!

Roger Beasley Mazda is the friendliest dealership I’ve ever bought a car from. Everyone their was so nice and made you feel like it was a honor to do business with you. Jesse Duran, Landry and Emmett where so nice and so helpful in the whole process. We will definitely recommend this dealership and we will be back again for our next car.

Richard at Roger Beasley Mazda has been taking care of my familys cars for several years now. Every time we go we get the same experience: friendly, personable, knowledgeable, and affordable. Richard and the Beasley team take care of our cars and our people as if we were part of the family. I wouldnt go anywhere else.

Roger Beasley Mazda Central is my go to for service on my Mazda 3. I trust them to provide the best recommendations and repairs. They take care of my care and my transportation needs while my car is being serviced. When dropping off and picking up, Im surrounded by good natured, helpful folks who make it a pleasure to doing business. Smiles, laughs, conversations, and then Im set to go. The Mazda vehicles I have owned were all purchased from Roger Beasley and they have by far exceeded, mileage wise, any other car I have owned. With the care and service I have received, I expect this one to do the same. Thank you for being My Mazda dealer.

So excited to pick up my car! It was time to replace my old Mazda 3 with a new Mazda 3! Roger Beasley - Central was terrific and prepped my new car just perfectly!

Couldnt recommend Mazda Central enough, and particularly if youre lucky enough to have Edwin Guzman as your service advisor! I came in for an overall maintenance check on my car, and I was immediately greeted by Edwin and told what to expect for their services. Their waiting area is so nice - lots of coffee options, and huge plush personalized seating to help with social distancing. The technician sent a full video of what he found on my car, and Edwin then proceeded to walk me through step by step what potential services could be provided. In a world where its so easy to feel like youre given the run-around, Edwin is clearly a pro, and was able to give me straight talk as to what was actually necessary for the vehicle and how the problems would be addressed. They even provided a shuttle ride home! The work was done in about 24 hours, and was fast, efficient, and thorough. Edwin was communicative throughout the process, and I felt like I was getting *excellent service that I could trust* the whole time. While I hope I dont have to go back anytime soon (who ever *wants* car troubles?), I would absolutely go back to this location, and ask for Edwin again. Thank you for the expertise!

I brought my 2009 miata for simple oil change yesterday. I was impressed with walk-around video from full circle inspection. I know exactly what car will need in near future.Scheduling appointment online is easy and they send reminders as well.Turnaround time was around 1 hour and price was ok. I will be moving north, so I will use Mazda service in Georgetown next time. But I highly recommend Mazda central as your Mazda service center. And Mazda vehicles are the best!

Big thanks to Khang Trieu for his exceptional service and help during my buying process! He is an expert and has clients interests at heart. I really appreciate the time and dedication he took to find a perfect car for me.

I have been driving mazdas for 15 years. This was the best purchasing experience. Ask for Diana shes awesome! Diana, Kevin and Jordan gave me a great deal and worked within my budget. They anticipated my questions, concerns and problems and proactively solved everything.Also, the car is beautiful, and drives perfectly. Fantastic team, fantastic car, fantastic experience.

I had dealt with Roger Beasley Mitsubishi in the past and knew what I was getting into as far as customer service which is above and beyond my expectations. I came to them seeking information on a difficult situation I was having and they exceeded my expectations. Not only do I like the car, I had a pleasant experience with everyone involved. They were there to help me and make sure I was comfortable and satisfied with the entire experience, which I was. No pushy salesman, no pressure to buy. Only honesty and directness, which I love! If ever the time comes I would definitely go back to a Roger Beasley dealership.

Edwin was a fantastic technician, keeping me apprised of every step of the process. I also really appreciated the service specialist. It is great, how they send a video of their work for you to review. An estimate is also sent via text and email. This communication option it’s so convenient! You know exactly what they’re doing and why they make the recommendations they do. Everything is also explained and reviewed via phone in order for the customer to easily discuss which recommendations they would like to complete at that time.The work was done well and returned on time. Another reason I rated Mazda Central with five stars was the friendly van driver (sorry I didn’t capture his name) and the nice way they updated their waiting area with comfortable chairs (HGTV on the big screen TV was a plus), social distancing, a nice coffee bar, and Chilled water with snacks available. Obviously I am a huge fan. I will definitely take my Mazda back for service and will be asking for Edwin as my technician.

This was my first time working with a Mazda dealership and, my first ever Mazda purchase. I went in with high hopes of purchasing the Mazda CX-5. Unfortunately, budget didn’t allow for that, but Hanny and Jett were upfront the whole time. I was in a position that I needed a new vehicle. My old Cadillac wasn’t as safe as it used to be. Hanny showed me a CX30, which turned out to be the perfect car for me.It took some strong negotiations but Jett, along with Emmet were able to meet me at my budget needs. I so appreciate the time they spent working with me. Jett treated me like a friend from the start, and I can tell he’s very passionate about his job. Hanny was great for being so new and I hope he continues to have success in the industry. It’s not for the faint of heart.Overall, I’m very happy with my Mazda CX30, and the husband gave the stamp of approval! We will surely become Mazda drivers for life.

After dealing with terrible VW dealerships the past few years with their dieselgate scandal I am glad to say that this Mazda made me feel a little bit better about dealerships in general. Michael Martinez was an awesome salesman to work with. He was very patient, never seemed frustrated, answered all of my questions, and spent literally hours with us over two days. There were a few old school salesmen tactics going on with the rest of the crew that I can DEFINITELY do without, thats the only reason I didnt give five stars, but other than that Im pretty happy with the experience.

I really enjoy bringing my car to the central office. Everyone is very professional and so nice. The advisor Richard always kept me update on my car and was very quick servicing my vehicle. I WOULD RECOMMEND THIS PLACE TO ANYONE. Also every time I come the place is so clean and the customer service is wonderful.

From the moment I walked in Michael greeted me and made me feel very comfortable with what can already feel like a uncomfortable place going into a dealership. He in great detail helped me better understand the features of the SUV I was interested in and through the test drive experience. His manager Jett took it home with a great leasing experience listening to my needs and still doing his job at the same time. We shared some good jokes and came to an agreement which I could not be happier with! Jordan was great through the whole financing process and again made you feel very comfortable and at ease through the whole process. All in all 10 out of 10 experience with these three guys. I highly recommend heading here for your next car buying experience with Mazda!

What an amazing experience. While most dealerships are price gouging, I actually got a rebate here on my new purchase of a cx30 turbo. Excellent Salesman Craig is a rockstar.Austin should be proud of its Mazda dealerships. Also free honey buns!!! Whaaaat!

Used my stimulus ck to get a good deal but later when I read through contract they had added.$1000.00 more and that wasnt the interest that was normal. And expected. Like Id never used my stimulus ckWent and talked to manager to try to get this corrected. His response... Its done, we arent able to fix it so you have to pay that extra $1000.00. Sucks when people wont admit to a mistake or typo or correct a mistake. We all make them. We are human. Id understand and be grateful for that. When Ive made them I apologize and try to make it better. Life long friends are made that way Or life long customers.😊😔

Process was so smooth from inquiry to delivery. I was promptly informed in advance and i should thank Khang for his extraordinary quality of service. He answered all my questions and ensured that i have no other doubts.

The best customer service I’ve ever experienced at a car dealership. Very customer focused and aware. They are upfront about all costs before any work is done. Also thought it was really cool that they send you a video walkthrough of what needs done with your car. Will be my go-to for all future car needs.

Craig was so helpful and made the process so simple! We spent some time there - but he was very kind and got us through as quickly as he could! Love my new car :)

I cannot say enough wonderful things about this Mazda dealership and the employees. Gabbi was absolutely incredible to work with! I have never felt more comfortable while purchasing a new vehicle. Buying a car is usually stressful, but not with Gabbi and this Mazda team. I had concerns about a noise the car was making. They responded by putting me in a loaner immediately and taking an extra look at the car to make sure everything was 100% before I drove my new Mazda cx30 off the lot. Everyone I worked with (sales, finance, service) was incredibly professional, personable, and helpful. I have now bought two Mazdas from this dealership and have no intentions of going anywhere else.

I bought Mazda CX5 Carbon Turbo with Roger Beasley Mazda Central.I am very happy with the deal I got. Diana was helping me with my purchase and she went above and beyond to get me the best deal possible. I got an excellent trade in value for my car. Sales and finance managers were very helpful also.

Excellent service from drop off to pick up. Car was ready ahead of schedule. Service Advisor Ed Guzman was great to work with, answered all questions and followed up to make sure everything was done to my satisfaction.

There was not a new car salesperson available when I got there. So a gentleman in pre-owned helped me out until my superior salesman, Hanny, showed up. He quickly got me acquainted with the vehicle and got us into the test drive within minutes. They structured a great deal. And everyone I dealt with, from the person who greeted me, to my salesperson, to the manager, to the finance professional, was very accommodating and friendly. They even stayed almost 2 hours after they closed to get my deal done. Highly recommend.

Had a great time picking my first car here, Hanny was great at accommodating me and my husband and overall everybody who helped with the process made it easy and enjoyable. Definitely coming back again!

After doing research for a reliable car, I decided to purchase a Certified Pre-owned Mazda CX-5. My initial contact with the dealership was online. The salesman that I worked with was Michael Martinez. He was very personable and knowledgeable about the car. Michael was easy to work with from beginning to end. Jordan Taylor, the Finance Manager, was also spot on, very knowledgeable and informative. I would definitely recommend this dealership to family and friends and will use them in the future for my next car purchase!!!

Walked in looking for a 3 hatchback, but due to low inventory they didnt have any for me to consider. Hanny asked me some questions and instead showed me a CX-30 which actually better met my needs, and I left in a new car. Beautiful showroom, friendly and informative staff, and a low-pressure sales environment. Ask for Hanny!

Fantastic experience from start to finish. I purchased a vehicle from Roger Beasley through their website and I couldnt have been happier with how it went. It took me less than a week to have a new Mazda at my home from first putting in an inquiry. The sales staff were prompt, professional, and very clear with regard to the steps involved. The product specialist that delivered my vehicle to me, Jesse, was great and answered all of the questions my wife and I had thoroughly. If you are in the market for a new Mazda, do yourself a favor and buy it through Roger Beasley.

I would be very, very cautious with Roger Beasley Mazda in any transaction involving trading in your car and paying off your loan. Im disappointed in this issue as this is my second car purchased here and I never had an issue until now. When I purchased a new car here in June and traded in my old one, I agreed with my salesperson on a payoff quote that was higher than the quote we had obtained from my lender due to the per diem. The payoff quote was received by the lender nearly three weeks after I bought the car. There was an error in the payoff quote and when the check was received which left a $400 balance on my loan--so NOT a payoff. I called and emailed no less than five times before I finally was put in contact with the sales director when I demanded some answers. The dealership refuses to pay the remainder, the lender refuses to pay, and now I am responsible for a $400 balance when I agreed to trade my car in and pay off my loan. I would recommend that anyone who purchases cars here in the future very carefully listen when obtaining a payoff quote as the one obtained for mine was only applicable for the day I made my new car purchase. Was both the dealership and I naive to that or was the dealership trying to assume less financial responsibility by obtaining only a day-of payoff quote? I have exclusively shopped and had my service done here, so I am frustrated at the lack of responsibility or willingness to resolve this massive issue by Roger Beasley Mazda. I advise full caution while shopping here.

Craig Allen couldn’t have been a better salesperson. He listened to my needs, gave me space when needed, and was extremely thoughtful and attentive. We ended up purchasing our first new car, a CX 5, and couldn’t have had a better experience. Landry and Jordan also made the experience great. Great service all around.

Michael Martinez Fuentes was my salesperson. He did a great job. Ive bought many cars over the years and he was as good as anyone Ive ever dealt with. I bought an older used vehicle long-distance for my daughter who is there in college while Im out of state. He held the vehicle for me while an outside inspector game in, addressed the few minor issues that were raised, handled our loan, and still gave us the best price and I was looking at similar vehicles from Houston to San Antonio and Roger Beasley Mazda Central gave me the best price by a long way. He was in constant communication by text and phone and email. Very pleased with my experience at RBMC!

Once again, a great experience Roger Beasley Mazda. This is the 4th car our family has bought at the dealership in the last 30 years. From sales to financing, you are getting a fair shake. I highly recommend to anyone who is looking for value and first class custom service.

My experience was terrible. I went in for a regular maintenance oil change. Five minutes after I got there the girl who checked me in came out and said my engine light was on and it would be $160.00 dollars to find out what was wrong, and they would have to keep it overnight. I’m calling around trying to find a ride home. My daughter had 20 interviews to conduct that day. Finally I told her to just finish her work for the day and I would wait for her at Mazda. After an hour I went up to the desk and asked if they got the code yet. Then another woman came out and said your oil change is finished and your car is ready. Needless to say I was confused. They said it was a mistake and the original girl was mistaken about the engine light. She had left for lunch and didn’t let me know that. I can’t wait for my maintenance plan to be up so I can go elsewhere, This is not the first time there has been confusion.

Worst car selling experience 0/5.Its been 4 weeks since selling my car to Roger Beasley Mazda Central. I have not received my check or any update from the dealership on the holdup. My bank is waiting for an update from the dealership as well.Numerous voicemails have been left with the finance department (they do not answer the phones).I was promised a call this morning 9/8 but of course nobody from the dealership called. When I messaged the dealership rep I was asked who is this? and they said Ill have an update for you shortly but its end of day and the dealership is unresponsive as usual.Now Im told to call tomorrow and leave another voicemail with the finance department if they dont answer.Unprofessional staff, lack of customer service, this dealership is run by clowns.

Hanny, the sales consultant was outstanding! Highly recommend you ask for him, because I normally can’t stand car sales people! He was very knowledgeable, friendly, straight to the point, very helpful! I will be recommending him to everyone I know who needs a new car! Thank you Hanny!

Autumn and the entire team were amazing! This was the best car buying experience I’ve ever had!!! I was given all the information, Autumn took me through all the features if my new car, and not one time in the whole process was I pressured or talked to like I couldn’t understand. It was a very relaxed interaction and I felt like I was being welcomed into a new family as this is my first Mazda. I can’t say enough great things!!!!

Craig Allen is a great salesperson! Not pushy at all and made me feel very comfortable and confident about my purchase of a new Mazda 3.

Hanny, our salesman, was amazing, he showed us everything about the car and answered all of our questions. After agreeing to purchase the car, we were transitioned to the finance team. We worked with Jordan who was nice but I think he was more worried about selling warranties and add ons than financing the correct car. We finished our paperwork on Friday and left with our car that afternoon. That Saturday Jordan called us saying that we had to go back to dealership “immediately” because the paperwork we signed was for the wrong car. I let him know that we had prior engagements and were unable to return that day, but we could go on Monday. He told us if we were unable to come in, he would need to send someone to us to retrieve the car for the right paperwork. He never apologized for what happened, he just said it was “theoretically” his fault. After we came back to correct the paperwork he sent us on our way. As we wereabout to leave the dealership, we checked the license plate and noticed it was attached to the wrong VIN. We then had to go back in and ask Jordan/ Kevin to print us a new temporary plate. If we wouldn’t have caught this we would’ve been required to come back for a 3rd time.It’s extremely frustrating to be treated the way we were when the error was the dealership’s. We’re being sold and sold and then there’s an error and we’re the ones who had to make the effort to correct it. Twice. As I mentioned, the apology was non existent and no one really owned up to the mistake. It’s really soured our view of Roger Beasley and won’t be recommending them to anyone when we’re asked where we purchased our new car.

Great car buying experience all the way around. Our sales associate, Autumn was knowledgeable, attentive, and always available when I had questions. Highly recommend.

I purchased a 2016 Kia Sedona. A special thanks to Gianna, my salesperson at Roger Beasley Mazda, shesent me a video of the Sedona before i got there and had the vehicle out front for me when i got there from San Antonio. Best experience i ever had at a car dealership. I was in and out within 3 hours from doing the test drive, inspection of vehicle, and financing. everyone there was friendly and professional . I highly recommend this dealership, for anyone looking to purchase a vehicle.

I brought my car in for oil change and overall checkup. The entire team was extremely professional. The front desk receptionist was also very helpful. Waiting area was very clean and I enjoyed the coffee. Zsolt was especially helpful with explaining the check sheet. BTW am very impressed with the video of the auto inspection. Thanks Roger Beasley Mazda!

I’m so thankful for my experience with Jesse. The car buying process isn’t an easy one by any stretch of the imagination, but I truly felt like Jesse was my advocate the whole time and that he genuinely cared about me. Without being too harsh or critical, I didn’t get that vibe from everyone else at the dealership, but Jesse’s kindness and overall professionalism were more than enough to make up for it.If you value sincere empathy and kindness, Jesse is the guy for you. He cares deeply and he goes out of his way to show it. Can’t recommend him enough!

My appointment went very smoothly and they had my vehicle finished on time as promised.

Roger Beasley is simply the best car dealership in Austin. If you want a team the listens to your needs (financial, product, etc.) for your car purchase, Roger Beasley is the team. They are appreciative that you are a client and will work to keep you as a client. I recently picked up a new car at RB. This is my 2nd leased car and Ive purchased a car there. Gabby and Landry did a great job of completing the deal over the phone. It was seamless for me. Roger Beasley has earned my business and continues to welcome and earn it everyday. Thanks so much!

Getting a new car from the Mazda S location has been the biggest disappointment I have experienced over the course of 35 years. The customer experience has been as low as I can rate in what I would expect service to be. 5 out of 6 times the promises made have failed. I am actually a very easy sale too because when I need something, I come in knowing exactly what I want, what I will pay and the means and confidence to deliver on what I commit to doing. Easy-no negotiation. Its either yes or no. I tried to do as much as possible on line to save time since my job has intensive travel and I value my time while home as well as respect others time when I make a comittment to uphold (I will even uphold a comittment even if it is inconvenient and I certainly dont promise something if I know I am betting on a contingency).Where I am currently at and Roger Beasley Mazda S is continuing to spiral downward is I signed a deal for my car, with the knowledge that it would not be delivered until the day I left for my job out of the country. I was told I would get a text or email that my car was in the day it arrived. The plan was that I would pick my car up when I returned a week later. I have been home now for a week and 1. I never received a call, text, email that my car was in and 2. I cant get anyone to respond to me. I have talked to so many different people that I do not even know who can help me get my new car that I already purchased. Can you say buyers remorse? I am so disappointed. I would rather pay more for a car where I can count on customer service than a deal that I have no confidence in getting a response. In full disclosure, I did not get a great deal. I went with this car because it was close to where I live.

Service Department is professional and provides timely, detailed updates on the work and issues observed. They never try to sell or make one replace parts unless necessary. Honest and good folks

I bought my car here and it was a smooth easy process. Everyone was friendly. I took my car for first service and it was FREE! I sat in the lobby to wait and it only took an hour! I had free coffee and water and there were nice comfy chairs, charging ports, and tables. It was so fast, in and out, and it was so easy and smooth. All the employees are hard working and friendly. They get stuff done fast!

The guys at Mazda Central were very patient and helpful with answering my 10,000 questions about buying a used car for the first time. Everyone I worked with was quick to respond, which made this process even easier. Thanks Khang, Luke, Kevin, Emmett, Jett, Michael, etc!!

I had a great experience! Everyone was kind and helpful. I loved Jesse, he was great with all my questions about the car and all the features.

I highly recommend Roger Beasley Mazda for your car buying needs. My husband and I have gone to some car dealerships and were ignore. Ian, our salesperson was first to speak with us before we even went inside, and was Greta to work with. He was great! He answered all of our questions and worked to get us the best deal! This was my first experience buying a brand new car and it went so smoothly and stress free. My new CX-5 is the best, and I’ll be recommending my friends to go to Ian and Roger Beasley Mazda for their car buying needs.

As always, my service appointment went smoothly -- with friendly, efficient help and a comfortable waiting area.

Pleasantly surprised with the level of prep after the sale that was given to the used 2011 Cx 7i SV my sister in law purchased at this dealership. The sales people made it seem that they would only do what was necessary to pass inspection given that it was a choice listing. To my surprise, they not only did a complete brake job (which was expected) they also changed out all the fluids including the brake fluid and they replaced the intake air filter and the cabin air filter. Totally unexpected and very grateful. Thank you Roger Beasley Mazda and Luke.

Took my Mazda in for a software update. Was surprised at how knowledgeable the team was. I was there for longer than I expected but I understand those Mazda updates chug pretty slowly, so it’s not their fault. The waiting room was very clean and they had a staff member sanitizing surfaces regularly.A neat thing they did during the inspection was to shoot a video during so if they recommended service I could see what they were talking about. They texted it to my phone while I was in the waiting room.I also am impressed because I recently purchased new tires and a new battery and replaced my air filter. They didn’t recommend any of those services, which alleviates my fears that they may pressure people into maintenance they don’t need.Will definitely be going back if I need service.

Good coffee, when you waiting for service to be completed

If I could give no stars I would horrible title process the finance manger doesn’t know what he is doing don’t waste your time by the way I had a valid ID other dealerships accepted it.

Great customer service from start to finish. These peeps didn’t hesitate to help answer all my questions, and I had many! Jesse is a sweetheart, and well informed on all that their vehicles have to offer.

Ian helped us out in this tough market! I appreciated his professionalism and attention to detail.We had a lot of questions and never felt rushed in this process. It was my first time buying a car and I had a great time!

I currently own two Mazda (3 and MX-5) and have been a customer with Roger Beasley Mazda for over 7 years now. The review is a bit over due but better late than never.I am particularly impressed with their service department and the improvement they made recently. They have always treated my vehicles like their own, and the workmanship has been top notch & thorough. In addition, the technician records videos of the vehicle in the shop, explains the work performed and walk you through the nuts & bolts (Big plus for the transparency ). In addition, they do so at a fair price and provide thorough inspection each time so you can prioritize the maintenance/repair down the road.Lastly, Mazda produce some of the best vehicles in this class (fun to drive, luxurious for the segment and reliable). If you are in the market and have never owned a Mazda before, give them a visit and you might find what you need.

I want to give a shout out to the personnel in the service dept for providing with an outstanding service with my CX-5. Their were able to resolve the posies with the vehicle. I am definitely coming back for the AppleCarPlay or even a new vehicle. Thank you!!!

I purchased a certified pre owned vehicle in January. I ended up having to put my 2019 CX-5 in the shop for 10 days to have my front drivers and passenger side door reset. (is that a manufacture issue, or did they sell me a car with a problem) I had NO communication by my service adviser for 6 days, I didnt even know who he was because I had my partner drop the car off. I communicated that I needed my updates by email because I cant call to check in during the work day and that never happened. Before I picked up my car I requested a small detail service before I left which was agreed to and then didnt happen. Two weeks later I give a poor service review and get an email from the dealership to talk about my service experience. I replied, very nicely, to schedule a time to talk or email and NEVER RECEIVED A RESPONSE BACK. This is my first Mazda purchased here and after I sell this car this year, Ill never buy from here again. They have no communication skills unless your buying your car and purchasing their maintenance plan. By the way the incentive of purchasing your oil changes up front sounds great, except you cant get your car in for oil change service conveniently. So dont get talked into that add on.

My overall experience with Roger Beasley has been nothing but great. Yesterday I Purchased a 2021 Mazda CX-5, the product specialist, Gabrielle Le Pore, was on her feet to make sure I was happy with my purchase. She was very professional, and kind. Excellent excellent excellent job Gabrielle.

I really like short video-update about car condition. Also they have new design inside waiting area - I like it a lot, big space, comfortable chairs and tasty coffee. Staff do the best service. I highly recommend this place. And also I am in love with my Mazda car, that I bought here three years ago.

I have had service done here twice. Both times I asked the service schedule to be set according to the manual (second visit I reminded them twice), and both times they set it lower. They also tried to upsell me service, my car didnt need.

Good service experience, would have been 5 stars if it didnt take 2 weeks to get an appointment. Thorough technician and good communication.

They had the part and fixed it up under warranty. I have no complaints. They were professional and allowed a nice waiting area while they did the work. They want above and beyond and did a thorough check of other things on the car and said everything looked great instead of trying to convince me I needed more work.

Simple car deal and they made the experience bad. I just went somewhere else to buy used. They talked themselves out of a simple new car purchase. People dont have time for all the back and forth. Simple run the credit, take the large deposit and everyone is happy. I had no time to BS. I love mazda I just had to buy elsewhere.

I have went to this place for two separate things now, and both times have resulted in return trips because they had messed up somehow. I had a dashboard recall back in 2019, and when they replaced it, they knocked a part out of alignment causing parts of my radio to not work. When I called to explain it had worked the morning I dropped it off, they stated they would look at it but it may result in a charge. Fortunately, they realized it was their error and I didn’t have to pay anything additional outside of paying for a Lyft.The second instance has been far more annoying, so much to a point I’m writing this review. I had been getting seatbelt flashings and it was time for my vehicle inspection anyway, so I asked for both. When I went to go send on my inspection paperwork, they listed my VIN as my license plate number, rendering it unusable. I called back and they said they would fix it first thing, so I had to go back yet again for them to do the inspection. Jokes on me for not checking it while I was there, but when I went to send it in I got a notice that it did not have the full license plate #. They missed a digit. It was so beyond frustrating. So I called back and spoke with a manager who offered to detail my car and have it corrected, but I didn’t care, I went in because it was an issue the first time, and the second time was SUPPOSED to be the correction. I asked for a refund and I would go somewhere else. The manager did not call me first thing in the morning like he promised, but I decided to try to give them once last chance to rectify it because I have an easy fix for my car that needs to be done, and no one ever called me back. I’m simply over it. I’m only giving it 2 stars because there is a wonderful nice lady in the service area that had been there both times and she had been great to chat and was super nice/apologetic.

Sales associate Kortney and Finance Manager Jim were so great to work with! We were in a pinch due to insurance processing our claim very slowly after we totaled our only car and both of these guys were eager and happy to help! Jim truly went above and beyond to help us out! I can’t explain how grateful I am to have done business with them. LOVE my new CX-5 and so happy to be back on the road in another Mazda! Love the brand, love the people!

I am Happy with my new (to me) Mazda3. The staff was friendly and the process for buying was fairly straightforward. They do make you wait a long time and they push their extended warranties pretty hard. In all, I would recommend Roger Beasley to any one interested in a Mazda.

Loved my shopping experience at Roger Beasley Mazda. Ask for Ian. He was helpful and guided us through the purchase.Would definitely shop here again.

I decided to purchase a car about 3 weeks ago and have done a lot of searching and a lot of test driving. With that, I have also gotten some quotes for not just the purchase price but also my trade in. Some dealerships should be ashamed of themselves since they are adding large amounts over MSRP. Granted, each person is their own buyer and were all adults that can negotiate our own price. I just think some dealerships are trying to take advantage of this chip shortage. That being said, the folks at Roger Beasley Mazda central have been fantastic. My salesperson, Diana, was very personable and professional. After test driving a car, we sat down, spoke figures, and came to terms. The management was great. There is no back and forth back and forth. There were some slight negotiations and we came to terms. I got the car that I wanted I got a great amount on my trade and the price was under MSRP. Dont let any dealership claim that you must pay above MSRP. There are many other dealerships in and around the Austin/San Antonio area that can do better. Roger Beasley advertises this and theyre true to their word. Lastly, Mazda are one of the last Japanese cars that are still made in Japan. The car is top quality! Im 60 years old and have purchase many cars so this review is based upon years of experience.

I dont normally write reviews but I had a great experience getting my car serviced at this dealership. They ended up fixing several things that I didnt even come in for, and the fixes were FREE (and I bought my car at a completely different dealership). I mostly interacted with Juliann, who was extremely nice and very knowledgeable. She seems like the kind of person who really cares about the work that she does. The service team also shared a video inspecting my car which was a nice touch.

Thank you Richard for helping to resolve a scheduling error and taking care of my car for teacher appreciation.

I had a great experience at Roger Beasley Mazda Central. Worked directly with a few gentlemen there (apologies, if I misspell your names): Khang, Bassam, Leandry and Emmet, but if felt like everybody around was happy to assist and help with any questions as well. Everyone was professional and patient, friendly and welcoming.The whole process was very pleasant - no pushing, pulling or rushing into anything.Thank you, guys! Will see you at the end of my lease:)

Very easy-going but professional and efficient people at this dealership.In particular, special thanks to Luke (salesperson) and Jordan (finance manager) for all their friendly assistance.Great experience, and I Love my CX30!

Treated like family. Had to go where my service tech Richard went. Hes the best

Great customer service from the whole team! Jesse, Basan and Jordan made the process of purchasing our Mazda easy and fun.

We showed up at 1 on a holiday weekend on a Saturday and on the last weekend of the month! We were working with several employees and everyone we came in contact with was so friendly and worked hard for us. I really appreciate everyone who stepped in! There was so many I can’t remember names at this point. I love my new Mazda Cx-30 sooo much!

The best sales personnel we experiences while on our car buying journey. Thank you Roger Beasley Mazda!

I hate car shopping.. But, everyone at Roger Beasley Mazda made the buying experience so easy and relaxed! I never felt like I was being pushed into something I didnt want/need and everyone I worked with was super friendly, informative and transparent. Thank you Khang and your team for letting me take my time with my decision and helping me update my madza ride!

They were very helpful and respectful. They got us a good deal that we could live with. Emmet and Michael thank you.

Im still shopping around but Im very impressed with the professionalism of these guys. I bought my last car at Roger Beasley in Georgetown and they were also fantastic.

Amazing customer service and knowledgeable mechanics. Will continue to bring my CX5 Mazda. Hoorah to Roger Beasley Mazda.

Bought my first car from this place 5 years ago and I havent had any major issues. Also, the price was very reasonable compare to other dealerships.

Update:I emailed the address that you guys posted in the reply and was not contacted by anyone. I provided the information needed, care make and model and my husbands name who bought the car.Erliear post:We bought a car from them for our teenage boy that they claimed rated mechanically the highest among the cars of its model and age. It broke down less than 2 weeks after, and it was the engine. Our kid almost crashed on the highway . When we took it back for them to fix it they said it was not their problem. Selling something as is doesnt mean you can misrepresent the item and make it look greatwhen it is not, or hide any deficiency. This is fraud and dishonesty. We are goint to persue every legal path to make this right.

We had done a lot of research and we knew exactly what we wanted, a Mazda 30 Turbo with all the safety features. Craig Allen was a great pleasure to work with. He was professional, knowledgable, helpful, and fun. He made sure that we ended up with exactly what we wanted and stayed within our price range. This is the first time I have ever had a good experience buying a car, good all around. I wish I could remember everyones name, but alas I cannot. The manager, the woman who programed our phone, the man who explained Mazdas service policies, all were professional thorough, helpful, and kind. The showroom is elegant and comfortable. Good job everyone!

Where do I start... I love my car but hate this dealership. Both sales and service department were nothing but a disappointment.1 The sales guy was trying to use navigation system as bargaining point. He said they would set it up for free instead of a discount. But the car already had it at the moment.2 They upsold their rewards program which is pretty useless. It won’t cover half of the things promised as there is always a but!3 The last thing was that my service advisor said that I don’t need to change the air filter even though I asked her. When I was checking the reports afterwards there was a note that: “Filter replace recommended but denied”Never going to this location again.

I am 73 years old and have purchased numerous vehicles in the past but i must say that my experience with the professionals at Roger Beasley Mazda, specifically, Mike Huddleston, Edgar Hernandez and Jordan Taylor, was without a doubt the very best experience I have ever had purchasing a new vehicle. The professionalism, the willingness to go above and beyond to meet our expectations was incredible. We were shopping for a new car for my daughter. We went from color to color, to the color combination in the interior, the various options for three different vehicles. Each time i asked them to redo the numbers for the vehicles they were more than happy to do so. Finally we found the perfect match along with a very generous offer. My daughter told us after we left the dealership that she was so happy and she had to continually pinch herself to make sure she was not dreaming. I just want to again thank Mike, Edgar and Jordan for their patience, kindness and professionalism. Those three gentlemen are an asset to your organization.By the way the showroom was incredibly customer friendly. Thank you again.

Very charismatic polite folks that work here, waiting area was clean and pleasant, car service was prompt and straight forward, couldn’t ask for more

Really exceptional service. Everything completed to immense satisfaction. Ive been taking my car to Roger Beasley since I bought it 5 years ago and feel like it is one of the best decisions I have made. They are extremely courteous, prompts, and very fair.

I came in pre-approved for lending and told me they would not run my credit because they just needed to send it to the bank since I already had things ready. They ran my credit anyway, very frustrating.Overall, going in knowing what I wanted made it very easy. The people have been very nice and helpful. Paperwork and what not takes forever as usual.

I’ve taken my car in for service 3 times now. 1st time was great. Passed 2 experiences have been terrible. On the second service visit the technician only put 4/5 lug nuts on the passenger wheels. On the third visit I dropped my vehicle off for a 7:15 oil change appointment. 3 hours later and the car still isn’t finished. After 2 hours I get an update that I should replace my tires and will need to get my brakes serviced soon. I ask if the oil change has been completed and they tell me they are starting that now. I will not be returning here for a fourth service visit

My Experience was great. Workers are friendly and explain everything easy so you understand. My Car was taken care of quickly and smoothly. Love so much I will keep going for any other issues or when I need an inspection again.

My father and I purchased a vehicle at Roger Beasley Mazda and we loved it. The employees there are so nice. I needed a car and they made it available to me as soon as possible. Michael Martinez and Joe have helped us out, I highly recommend them.

From the beginning it was a very pleasant and quick process. I am very impressed with the ability of all the people we met, and how welcomed we felt. Michael aided us in our purchase and he gave us full attention. Overall it was great experience and we are more than happy.

Seriously the best car buying experience I’ve ever had, great customer service! I came in with a car and a monthly number in mind and they worked with me to meet my goals without trying to upsell or confuse me.

Jeremy helped me with getting my car inspected for registration today. I did not have an appointment and it took a little less than an hour and a half. Great customer service they made it really easy to get everything done and helped explain what else I need to do to finish registering my vehicle after moving here from out of state.

Jesse and Landry made shopping here an absolute breeze! I cant even describe how happy I am with my new Mazda CX-5. Thank yall so much for making my experience so wonderful.

So I call to come test drive a car. The salesman says it’s read. I drive the 1hour and 30 min here to be told that the car is not ready. Time from phone call to arrival 1 hour 45 min. Why tell me it’s ready? Will not be returning