I had been looking for a new car and knew exactly what I wanted so when Christophe “the French Guy” called me and said they had what I was looking for I was thrilled! Christophe made the process extremely easy and comfortable and now I am driving my dream car. Thanks again Christophe and the rest of the Hendrick team at BMW of South Austin!
Took home a 2022 430i coupe on Friday and couldnt be happier. The team over at BMW is top notch, especially Ethan and Heidi, who made the waiting bearable with frequent updates on the status of the order, setting up out of state registration, explaining options, arranging test drives, and even going as far as picking me up from the airport nearby when I had to fly in to pick the car up. Their customer service is outstanding and they just added another satisfied customer to their list!
Amazing experience! Straightforward, zero sales pressure, and kindness through the process from my sales rep Jay. I have never bought a car so quickly - test driving was 2 hours one day and I came back the next day to sign paper work in 1.5 hours. That’s it. It was the easiest and smoothest process. How can I ever go back to another dealership!? And look how cute my X2 is!?
A great purchase experience of first BMW! I asked for a specific price range on a well known model on the telephone. Quote with stated mil discount amazingly never changed throughout the purchase! It was a pleasure to be treated like valued customers throughout the sale and follow up. Even the finance check-out at the end was low pressure, fair, and fun. Shaun in sales and Heidi in finance were great! Will go back for the next one!
I recently bought my BMW from BMW of South Austin and had a great experience! I had the pleasure of working with Dylan Radzavich who was super informative and transparent throughout the whole buying process. He is a BMW enthusiast at heart and really knows his stuff. He was very responsive any time I tried to reach him and he made me feel cared for all along. I will definitely come back here and work with Dylan again when Im ready to buy my second BMW. Highly recommended!
This was my first experience with BMW. And it was a great experience!! Everyone was very nice and helpful. Christophe J. talked me through every step and was always available to answer my questions throughout the buying and manufacturing process. He went above and beyond. As I was leaving the dealership after a test drive, my car wouldn’t start and Christophe immediately went and got someone from the service department to help get my non-BMW car started. I was able to follow the manufacturing process step by step as my car was built and was even able to track it across the Atlantic from Germany, which was very fun. I would definitely recommend Christophe Joly and everyone at BMW of South Austin.
I couldn’t ask for anything more from a car buying experience. Lucas and the team at BMW South Austin went above and beyond to not only help me find the right X5 for a surprise for my wife but also went the extra mile to deliver it here for a short-windowed reveal. Lucas actually made the experience painless and was incredibly transparent when it came down to talking $.We are looking forward to a long standing relationship with Lucas and the entire team at this dealership. They have our business into the future.
Best car-buying experience Ive ever had, and I have bought plenty of BMW at different locations.Christophe(The French Guy) was extremely knowledgeable about the product and found me a $1,000 savings for being a veteran. Highly recommend him and the rest of the BMW of South Austin team for your next BMW purchase.
We have always had very positive experiences at BMW of South Austin. Their premises are immaculate and all the staff are super-friendly and helpful. The efficiency of their technology speeds up the buying process too!Montye Purify is the man! He is so attentive, personable, and always follows through on his promises! I highly recommend him and the whole team at BMW of South Austin! 10/10!
We recently purchased a vehicle from BMW, and had a wonderful experience with our sales rep, Chris Joly. We had been in last year while shopping and were connected with Chris Joly. He was awesome. Friendly, personable, non pushy. Even after learning we purchased a different vehicle all he wished us well and congratulated us. Fast forward to the present. We are back at bmw shopping again, we ask for Chis and had the best buying experience. From financing to delivery, Chris and his team are top notch. Thanks Chris!
My experience at BMW of South Austin was comforting. Concerned about my service issues Paula Stanley explained in great detail that eased my mind. She took the time to make sure I understood what was needed and why. Paula made me feel like a valued customer. Thank you so much!
We just received our new BMW from BMW South Austin and let me just start off by saying this was the best car buying experience we have ever had (even with the car industry being so short on inventory) We had the pleasure of working with Shaun, whom was beyond helpful and just a joy to work with! Shaun was extremely knowledgeable and informative with what BMW has to offer. We were on the fence with what make of vehicle we wanted to buy but, after sitting down with Shaun and all his knowledge of what BMW has there was no doubt we had found our car! We didn’t have a single question that he didn’t have the answer for and unlike any other car dealership we never felt pressured into anything it was just genuinely someone looking out for their clients best interest which was beyond refreshing. I truly can’t say enough great things about our experience from start to finish everyone at BMW South Austin is wonderful and we will most definitely be working with them for any future vehicle needs!
As everyone knows buying any new car has been a challenge this year to say the least. I custom ordered an M3 in March, it was then plagued with the now normal delays, a recall at port, and finally…5 months later…damaged in transport to the dealership. Kristian (our now longtime family friend), was super helpful and invested in my cause the entire time. Him and Deborah worked hard to make everything right in the end, and now I have an absolutely epic car, along with some new friends. The dealership is immaculate and a lovely place to spend some time. Most of the employees are also owners of the brand, and very knowledgeable/passionate about the cars. Despite the many challenges I faced, it’s a great group to work with and I wouldn’t want to go anywhere else. Looking forward to the next purchase in a few years 😁
We bought our 2018 BMW M5 here from out of town and can not be any happier with the car and the experience! Dylan Radzavich went above and beyond to ensure us that the car was exactly as advertised and answering all my questions before making the drive to the dealership. Im glad I got to meet him and the rest of BMW of South Austin team and personally thank them for such an awesome experience. I definitely will be giving this team a call for the next BMW!
BMW of South Austin was the best car buying experience of my 15 year BMW ownership experience.First of all, the sales team really pays attention to detail.They were offered a very hard to find 2021 4 series. They were diligent enough to remembered me, the car and all the details I gave them about the car.They tracked me down & called me with vehicle details. Once I confirmed this is the car I was interested in, they held it for me with no pressure or obligation.During the transportation of the vehicle from Jersey, the sales team kept me in formed & helped me prepare for the trade & financing of the vehicle.Leandro Bolanos went above and beyond as a client advisor.I would definitely refer him to anyone.He answered all my question & took care of all my concerns very promptly.He followed up on everything in a timely manner.He also made sure I was comfortable throughout the whole processThe Finance & car detail team also did a great job.Kudos for a job well done BMW of South Austin!
Major kudos to client advisor Benjamin Gutierrez of South Austin BMW for providing an all-around great customer experience during our recent X4 purchase. This was by far the easiest vehicle transaction Ive ever had. Bens attentiveness and professionalism help confirm that the trip up from San Antonio to make this purchase was well worth it. South Austin BMW has a new San Antonio customer from here on out as far as Im concerned.
I went in for a service recently regarding my brakes and oil change, which I had been putting off for about a year, and spoke a man named Alan Solis. He let me know that both services were well overdue and it had affected my car significantly. I was afraid of what the total charges would be since I figured the longer time without maintenance the higher the cost, but Alan was able to put my fears to rest and helped me get it taken care of and found the best prices for me. I could tell he was very good at his work and possessed years of knowledge on service work. Guaranteed great service and attitude.
I had a wonderful experience with the repair crew at BMW of South Austin.Everyone was attentive and friendly. Charles kept me up-to-date on the progress of my vehicle. Dan worked with me in finding an issue in my vehicle. Mason Took excellent care of me in getting into a loaner.BMW Of South Austin has a great team working there. I highly recommend them for your BMW needs!
Incredible experience from start to finish for this first time BMW buyer. I came in to compare the 3 series and x3 and was able to test drive both. My client advisor, Dylan, did a great job walking me through the quirks and features of each model in detail. When I had some initial hesitations with the options for the model on the lot, Dylan offered to work with me to custom order a model from the factory instead. Truly a no-pressure sales environment.After further research and realizing the car I test drove had everything I wanted (and nothing I didn’t), I worked with Laura in Finance to finish the deal. Unlike other dealership experiences, my financing process was very transparent, and I never felt like I was getting pushed to purchase anything I didn’t need.For better or worse, I don’t think I’ll ever be able to drive a car that’s not a BMW again. And when the inevitable time to upgrade comes, I’ll be giving my business to BMW of South Austin.
I had been browsing for a vehicle and had the pleasure of working with Dylan Radzavich! He was so knowledgeable, kind and respectful! I told him I was just browsing and he totally respected that. When I’m ready to purchase a vehicle I will definitely go to him, and recommend all of my friends and family to go him as well! He was fantastic! Thank you for making my experience wonderful Dylan!!
I had a great and positive experience at BMW of South Austin. Working with Curtis Hardin was amazing he made sure I buy the right vehicle with the best deal and offer. He was very good in communication and even on his day off he came to deliver my vehicle so that there no hassle in delivery . Entire purchase process was very smooth. I highly recommend BMW of south austin for any BMW vehicle purchases.
Hi Hendricks BMW. Just wanted to let you know that we were so pleased with your dealership and so happy with our sales guy Dylan Radzavich. He made the process so easy and enjoyable. We love our new car and thanks to Dylan we know what every button and knob does! We will definitely come back….we will be Hendrix BMW customers for life
By far the BEST buying experience I’ve had! I’ve been a loyal BMW customer for 10 years and this is my 3rd trade-in. I’ve never had a bad experience, but this time set the bar pretty high for future visits. Leandro was amazing. He made the time to visit with me about my trade-in options while my 3-series was in the service department. I didn’t have time to close the deal on the same say, but he was still no pressure, extremely knowledgeable and friendly. He knew what I wanted and went over and above to close the deal remotely so when I arrived the next business day, everything was ready to sign and I drove off in exactly what I wanted. Heidi in the finance department was also so friendly and very fun to work with. I highly recommend the team at Hendrick! I’ll be recommending them to anyone wanting a BMW!
Bought our second vehicle from this dealership. First class service and facility. Christophe assisted us specifically and he did a wonderful job. Strongly recommend this dealership to any one looking for their next BMW
In the current used car market you have to go where the car is, and act fast when you find it. Christophe with BMW of South Austin was great to work with via e-mail from a thousand miles away. My thanks to Christophe and everyone there for helping an out-of-state buyer, I know thats extra work. All of the staff were super friendly when I flew in and it was a great car buying experience.
Purchased my first BMW and new car ever at BMW South Austin and Im officially in love! Kristian Watson was superb in helping me navigate the new car buying process and helped me pick out the perfect SUV. His knowledge was very comprehensive and did not make me feel pressured at all. Also, props to Heidi Marhofer for walking me through the financing with grace and patience. I would definitely recommend BMW of South Austin and Kristian if you are in the market. Thank you again!
My experience with Kristian and the entire team at BMW South Austin was flawless.Excellent communication, updates, and white glove service. New car build arrived in record time, and the lease swap was easy breezy.Highly recommend these cats.Too legit to quit.
I recently purchased a vehicle from BMW South Austin and had the pleasure of working with Lucas Boyd as my sales representative. I thoroughly enjoyed working with Lucas and the whole team at BMW South Austin and would recommend them to anyone. No pressure, no BS, and a totally transparent and simple process. These guys are legit, and I’ll be back to see them the next time I need a vehicle!
I LOVE my new car and so grateful for the incredible experience buying my second car from Christophe. He is always so kind, genuinely cares about us, and took great care of us the whole time. Heidi was also great and Ali was so helpful. I’ll never get a car from any other bmw dealership. 😄
Had a wonderful experience walking in for the first time! Curtis was the first to welcome me in and went above and beyond to match me with my 320! Thanks Scott and Laura for being a part of my wonderful buying experience! The best part is Curtis delivered my 320 right to my doorstep! Wonderful team—Ask for Curtis ;-)!
Hi! My name is Tammy Tyson. I just wanted to write and let you guys know how happy I am that I chose Hendricks to buy my new BMW! First of all I was very impressed with the dealership itself. But I’ve got to say… What really made our experience stand out from any other cars or dealerships that we’ve worked with was your sales guy! His name is Dylan Radzavich And he promoted your car with such confidence and knowledge that I truly felt like I was buying the best car in the world! Which I’m pretty sure I did!Thanks Hendrix and thanks Dylan so much for all your time and effort we really appreciated it and will be back!
The service and attention of BMW South Austin was excellent. Their salesperson, Kristian Watson, was very friendly, and helpful. He made the process of buying my vehicle a quick and easy one. I recommend them 100%. Thanks Kristian!
I was due for my 3rd lease with BMW and I’ve been a client with BMW of Austin (North). My sales guy retired and I have never felt so undervalued as a customer since then. Messages from the sales team were either absent or information was inconsistent, I began to have second thoughts. I was literally told that they were just “too busy” to assist me. I was considering buying out my lease because the market is so crazy, and I was quoted almost double for a new 5 series of what I’m paying now.So I called BMW of S. Austin and was forwarded to Chris Hufnal (sales). Upon arrival, the team was in their Halloween costumes making the visit fun. Chris is so kind and humble. His Customer service is on point and he did what he could to help me get my new car. Deborah in finance was so helpful too, pulling all the strings she could. Turns out, I didn’t have to pay nearly double for my new 5 series and I am so glad I made the switch.
I am overall very pleased with my few visits to BMW of South Austin. One employee Paula Stanley really stood out to me, her friendliness and welcoming behavior just made my day. Could not be happier with my visit!
I worked with Chris Hufnal and he was fantastic. His sales manager, Steven, was equally fantastic.They took the time to not only educate us on the vehicle, they also spent considerable time working and talking through the possible buying and leasing scenarios we could take advantage of. They were forthright and honest, and that went a long way with me, as I had not intended to purchase a vehicle that day.Ive had the opportunity to purchase a lot of vehicles, and this experience is definitely in the top 3. I felt respected and Chris and Steven really cared about our buying experience. Go check them out, ask for Chris Hufnal!
I had an amazing first time buying sales experience as a customer. A massive and big S/O to Curtis Hardin, The person who helped me whom I am VERY GRATEFUL towards and honored to have worked with. Curtis helped and explained everything to me was very patient and did everything in his power to make sure I took my dream car home, now I have a happy cat!! Also a massive hug over to Laura Mikiciuk as well for finalizing everything for us and working non stop to get our process through. I am more than extremely satisfied. 10/10 plus more review. BIG THANK YOU TO SOUTH AUSTIN BMW.
I came into BMW of South Austin looking for great customer service and that is what I got. Paula Stanley helped me very efficiently and kindly. Overall a five star experience for sure. Thank you Paula.
When I had service questions, a Paula Stanley was very helpful and extremely knowledgeable! I was very impressed with how efficient she was at her job, so refreshing! Thank you Paula, we will definitely return!!
This is one of the prettiest dealerships I’ve ever been to! Had to take my car in because of a tire issue and asked for some help with CarPlay and Peter got it up and running in like 5 seconds! I liked how I got updates and I felt like royalty.
Ive purchased many cars from many different dealerships, and this had to be be my best experience by far! I phoned in to make sure the vehicle I was interested in was still on the lot, and by the time I pulled up to the dealership, Dylan had a selection of cars lined up at the front, with keys ready to rock and roll!When it came time to talk numbers, Steve and Dylan made sure to have the payments exactly where I was comfortable with. There was no back and forth, and no hassle...I was in and out in a matter of 2-3 hours! Wouldnt recommend buying a car from anywhere else!Thanks again Dylan and Steve - you guys rock!! Absolutely ecstatic with the purchase :)
This is my first time buying from this dealership. I had to buy a used car after dealing with so many problems with my prior car. Christophe, my sales guy, was very helpful in trying help me find something suitable for me that would help me drive long distances and not have so many issues. I settled on a Toyota Rav4 which was reasonably priced. The process was simple and no pressure to get anything right away. I did come close to making a deal on the same day but the car was not ready (but it was late in the day). They did have the car ready for me on the next day and they really cleaned it up nice, factory spec ready. These guys really know how to treat their customers.
Dylan Radzavich was amazing through the whole cat buying process! He is incredibly knowledgeable about all things BMW and really supports and stays loyal to the brand. I would 100000000% recommend working with him!!
I had such a good time working with Paula Stanley! She made the experience super easy and smooth. Really showed me how reliable and accountable BMW really is. Thank you Paula!!!!
I am absolutely pleased with the attention to detail and professional, customer service given to my wife and I by Benjamin Gutierrez and his manager, Steven Bingle. They facilitated a great trade in value for our vehicle and made amazing deals on the two BMWs we purchased that evening. We have purchased 9 BMWs over the past 20 years and were looking for our new dealer relationship. After looking at several other nearby dealers and leaving unimpressed, Benjamin and Steven made everything happen and completely followed through on their promises. We now have our BMW relationship we were looking for and will recommend both of these gentlemen to anyone who wants to be treated right while buying an amazing vehicle.
Dylan was fantastic in helping me find my new truck. He was such a joy and knew all about the different trucks on the lot. Thanks Dylan!
Overall EXCELLENT experience working with BMW South Austin. We worked with Christophe Joly and he provided stellar service and we are absolutely thrilled with our new vehicle. He was professional, honest, and a true advocate for his clients. He was also always available to answer any questions day or night. The process was extremely smooth, quick and easy - even working with finance at the end, thank you Laura too. Very pleased customers - thank you BMW SA!
Christophe was really helpful with configuring our new BMW and the rest of the purchasing process. Staff was great, friendly, and on top of things. Beautiful dealership, too.
I recently purchased a 2018 Jeep Cherokee Trailhawk from BMW of South Austin. I was nervous about purchasing a non-BMW vehicle from a BMW dealership, but Shaun reassured me that the pre-owned vehicles are subject to the highest of scrutiny. When I took the vehicle for a private inspection, my mechanic was impressed with the condition of the vehicle himself. I too was impressed by the overall experience at the dealership and the quality of service from Shaun and his team. - I would highly recommend BMW of South Austin.
I went to this location unsure of what I wanted, however, Dylan Radzavich took the time to go over my options and what exactly I wanted in a new vehicle. Overall incredibly pleased with the attentiveness, service, and hospitality received by Dylan. Thank you!
So I had a bad experience with BMW of South Austin. I reviewed them. Basically they sold me a lifetime of oil changes, took 4 hours to perform a 20 minute oil change even though I made an appointment and even though they said 2 hours, which in itself is outrageous for a simple oil change. I will never come back and I reviewed it as little more than a scam. I felt scammed, anyway. Please don’t buy warranty work from these people. They already got paid so you are low on the priority list. This is after me and my wife both bought vehicles here. Now, after the review, they replied and have asked me to call them. I find this funny as they have all of my info and can just as easily call me instead of posting publicly for me to call them. Please, BMW, call me if you want to make it right. Thanks
I’ve been searching for a new car high and low for probably a solid year. I happened to be searching the web and found the exact car for a nice price and mileage. I got connected with Dylan and let me just say, he was absolutely fantastic! It was like fate. He was insanely knowledgeable about the car I wanted and he pulled out all the stops to get the car in my price range. I’ve never had an easier car buying experience thanks to Dylan!Side note: the showroom is real cute.
I recently bought a BMW 3 series which was a seamless process. I needed to decide on which one to buy and didnt have to go back & forth to the dealership as Curtis and the whole BMW team was in communication throughout, providing regular updates and worked out a great deal for me in very less time. Thank you BMW team! you guys are awesome
I recently visited BMW of South Austin and had a great experience. Dylan Radzavich was incredibly helpful and knowledgeable, plus the facilities are beautiful. The parts department is also very friendly and helpful. I would highly recommend visiting this dealer for you new or pre-owned vehicle needs.
I recently was in need of an oil change for my vehicle, and had the pleasure of Eleana Garrison as my service advisor. She was friendly and greeted me right away. She explained the process and I must say provided fantastic service. Garrett was my technician, and was also super friendly and provided fast service. He found a few issues with my vehicle that I need to take care of, so I will be back for further service.
Just left the dealership with my 2020 bmw 3 series, all thanks to the help of Chris Hufnal! We came in late in the day and he stayed way after close helping us figure out how to make the car we wanted to get possible. He really showed us the benefits of having a luxury car like the bmw and the ins and outs. Totally will go back for my next bmw there, great service and great team.
BMW of South Austin, Hendricks Automotive Group dealership, continues to WOW me with their customer-focused level of exceptional service. I traded in my car last week and bought a new 2022 228i. I had the absolute pleasure of working with Ethan Rooney as my sales advisor. He listened to me and found an exact match to what I was looking for in my next vehicle. He even found a way to save me an additional 2k on my car purchase. Britton Hampton, New Car Sales Manager, was quick to get a quote on my trade-in. And, for financing and warranty options I worked with Heidi Marhofer, Finance Service Manager. I had worked with her on my pervious purchase at this dealership and she is knowledgeable & detailed in explaining every option for financing & warranty. Heidi even stayed on her day off to do my paperwork with me. That is the difference you find at BMW of South Austin. A true commitment to the customer experience. Not to be left out, My Service Advisor, Garrett Middleton, has taken excellent care of me and my car when I have brought it in for service over the last couple of years.If you want the Ultimate Buying Experience for the Ultimate Driving Machine come out to see this team at BMW of South Austin.And if Mr.Hendricks is reading this....please give Heidi a raise. She deserves it! : )
Dylan R just order me my first bmw. I’m so excited and can wait for to be here. He was so amazing and helpful!
These guys are great! Service is always fast and professional. No BS, solid advice.
Great Dealership! Working with Paula Stanley is an amazing experience. Overall wonderful place.
Great experience purchasing my vehicle from BMW of South Austin. Very easy sales process thanks to Dylan and Britton. Dylan delivered my vehicle to my home with Ali, a BMW genius who explained how to use all the gadgets and adjust settings in the car. Ryan in finance made it easy to make a last minute change to the documents too. Great team overall. It was my first time here, but I look forward to bringing my car back for maintenance and servicing in the future. Thank you.
Thank you Amber D! She is the best Guest Service Manager around. Highly recommended
I have been a customer of BMW South Austin for over a year now.. I recently ordered a new 2021 M2 Competition and the entire process was a breeze! Lucas Boyd helped me acquire a perfect build with everything I want 😎 She is now wrapped HOT PINK and I couldnt be happier!Eleana in the service department has continued to be wonderful to work with; I recently brought in my X5 and everything was taken care of quickly and professionally. I especially appreciate that she stays in touch as the car is serviced so you know whats happening as its happening. Additionally, this dealership provides a valet service (a certain radius from their location, includes downtown!) so if I dont feel like ubering or cant get a ride to pick up the car they will either bring the car to me or pick me up and bring me to the dealership to pick up it. (I have other vehicles so I do not need a loaner). It is a wonderful service I have used multiple times.It is always a treat to visit this dealership, everyone is very friendly and accommodating. I look forward to being a long time customer!
I had such a positive experience working with this dealership last month. Shopping for a new car can be stressful but working with Kristian was a pleasure. He was patient and answered any and all questions I had and has continued to help me after. I would definitely recommend working with him to family and friends. Overall I am extremely satisfied with my new car purchase and the customer service I have received from these guys.
Excellent service department. Paula Stanley is extremely helpful and kind and just an overall pleasure to deal with.
Heidi helped me out SO much helped me getting the best deal. She is so personable and makes you feel like family.
Excellent experience--I highly recommend Christophe Joly! He will take care of you and get you the best deal possible. And with excellent customer service! Thanks Chris!
Purchased an M550 from Chris Hufnal over the weekend. It was a great experience from start to finish. Chris did a great job, and the entire team (including Laura from finance) made the process much easier than any other car buying experience that Ive had. Kudos to the team.
Thank you, Rudy Fernandez for being so accessible and persistent, yet low-key. I did not feel pressured or stressed. You are awesome at your job.Heidi, I cannot say enough about your magical desk and your friendly demeanor.Thanks BMW of South Austin for a pleasant and efficient car-buying experience.Best.
A Great facility! Friendly and knowledgeable staff made my experience go by without a hitch or worry. Thank you Eleana for all the extra care you took in making sure I was kept up to date on everything going on with my vehicle. It gave me so much peace of mind knowing my family vehicle was in good hands.
I purchased my BMW here a couple months ago and I absolutely adore it. Great staff and beautiful dealership.
Great service from Dylan Radzavich and the rest of the team! I love my new SUV. Thank you Lord:)
Christoph was my sales person and was very professional and accommodating. The finance office was very good as well. One thing: When the tire and wheel warranty is offered, do it if your BMW has run flat tires. Nails/screws cant be repaired, the tire will need to be replaced. Learned that the hard way.
Every time I bring my vehicle in for service I always feel like I’m at home! Everyone at this dealership is always so nice and welcoming!! Ellie Garrison makes me feel so comfortable leaving my car there for all it’s needs! Thanks again Ellie your a real one!
Jay Melinger and the rest of the team at BMW of South Austin made my first car buying experience a breeze! The entire process was smooth and streamlined from the moment I was welcomed at the door, to when Jay handed me the keys to my vehicle in a velvet lined pouch. The team diligently answered all of my questions, and clearly took pride in ensuring even the small details met their quality standards.
We bought a 2016 SUV X5 from this dealership several years ago. It was a very pleasing experience with the help of Laurie who was in sales at that time. Since then we have come in for service several times and I want to give a shout out to Ele Garrison in service. She is so professional. When I call her or text her she is always helpful.
BMW of South Austin is such a great dealership! Paula Stanley was wonderful….very attentive and knowledgeable.
Paula Stanley was very knowledgeable and friendly. Thanks for the help Paula! We will be back!
Great experience! Knowledgeable salesperson (Dylan) and very smooth transaction!
Overall EXCELLENT experience working with BMW South Austin. I worked with Shaun Kerns and he provided stellar service. He was professional, honest, and a true advocate. He was also always available to answer any questions day or night. The process was extremely smooth, Very pleased customers - thank you BMW SA!
This dealership is incredible! I get all my services done here and they always take great care of me. The showroom is immaculate and the refreshments/waiting area make waiting for service to finish up a relaxing experience. Kristian in Sales has been extremely helpful in the hunt for my next car as well! I highly recommend working with him if you can!
I cannot say enough about the great experience I had at the BMW dealership of South Austin! Paula was absolutely excellent to work with!!!!
Thank you BMW of South Austin and Dylan R. for another flawless experience. I traded in my 330i for a 530i and could not be happier. I explained to Dylan what my need was and he had pre-selected 3 vehicles for me to test drive. All 3 were solid solutions and I did not incur any upselling or pressure. I was also extremely pleased with the more than fair trade-in amount for my 3 series. Business Manager Laura was amazing as well. Again, she presented me with vehicle warranty options without an agenda or pressure by asking me relevant questions about how long I plan on keeping the vehicle. I will not hesitate coming back a third time!TommyD
Our family had a first-class experience purchasing our cars at BMW of South Austin. Our Client Advisor, Christophe Joly, was especially helpful throughout the process. We had a custom build and Christophe ensured we had regular status updates. We couldnt be happier with our vehicles and the service at BMW of South Austin.
BMW of Austin is such a nice dealership. Very well designed and always clean. The staff is super friendly and helpful no matter what department you go to. Peter Duran did an amazing job of assisting me and made sure I was well taken care of! I would recommend this place of business to anyone looking for a quality vehicle with a smile!
My partner Carlos and I recently purchased a BMW X3, and our representative Kristian (and his manager) were fantastic. We highly recommended him and this dealer - they were transparent, willing to negotiate, and professional and personable. Highly recommend.
This is not your average Dealership! From the moment I walked in, the staff was friendly and helpful. Not too pushy but still able to answer my questions. Just the right balance of sharing their knowledge and allowing me to browse independently. Peter was incredibly helpful and answered all the questions I had. I would absolutely recommend BMW of South Austin to all my friends as my experience there was superb!
Ive bought many cars, and this was one of the best sales experiences of my life. Dylan Radzavich was knowledgable about my Cadillac, even though it was a BMW store selling it used. Not one time did I feel like he was interested in anything but helping. None of the shenanigans of other dealerships Ive dealt with, particularly in the South Austin 35 corridor. Would highly recommend. Ask for Dylan.
I have been to several dealerships before but I have never been to one where I felt as comfortable as I did At BMW of South Austin. I did not to finely comb through line by line of the agreement. It was 100% what we discussed. No surprises, no hidden fees and top notch service. My sales rep was amazing! Ask for Christophe (The French Guy)!
Shaun Kerns was our sales rep! He was super! It took us months to finally pull the trigger (I’m slow like that) and he was very patient, no frills, easy-going, and super friendly!!! I would encourage anyone who’s in the market for a car to come see him. He will set you up! #shaunfan #bmw #bmwsouthaustin
Awesome place for sales and service Paula takes care of us every time!
I had a great interaction with Kristian Watson and rest of the team. The experience was fairly quick and straightforward, and they did everything possible to minimize the pain of buying a car. The team had extreme attention to detail and refused to deliver the vehicle to me until it was check over for the top performance and quality. Chapeaux!
I wasn’t expecting to ha e to buy a car, but I’m very pleased with the service from everyone at BMW of South Austin. Shaun in Sales did a fantastic job of communicating with me every day as I waited for a car to be transported to the dealership. He texted me updates, pictures and info of cars I was interested in, and answered all my questions about different options and packages. Ruben in Finance was also very helpful and honest. I really appreciate all the help and plan to have my car serviced at BMW of South Austin. Thank you!