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AMM Collision - Ralph Ablanedo
215 Ralph Ablanedo Dr, Austin, TX 78748, United States
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AMM Collision - Ralph Ablanedo
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Ha
Review №1

Excellent service! Thank you for the great work and fast turn around. The detail was very nice!

fo
Review №2

I always have great service at AMM collision, I’ve used their Menchaca location before and it was a really positive experience.The Ralph Ablanedo location was phenomenal, they were able to repair my car with a pretty extensive damage to the hood/grill/headlight. My car looks brand new when my husband picked it up and it runs like a dream. Shout-out to Carlos A and his A+++ team for an outstanding job, he’s always in communication with me with the repair process. Carlos A is professional, courteous, knowledgeable and I knew my car was in capable hands. I really appreciate what you guys do. Thank you so much!Highly recommended to all my family members and friends.

Kr
Review №3

Amazing team of people. They looked at my car for safety issues and even let me verify that my car was safe after an odd uhaul incident. My car was in and out and even came in under the initial price for diagnostic service. Id recommend you try them out for your collision needs.

Je
Review №4

So here is the thing. I got struck in my parking garage by some kid who was texting. Having to deal with insurance and repairing my car was not something I signed up or was giddy with excitement to do. Ill admit, I was a grouchy, grouchy customer.AMM was nothing but professional during this time. It was sooo convenient to be able to get the rental and drop it off there and I received calls with updates as to every stage.The car was ready quickly, but I was out of town when it was completed, so they kept it there no problem.Here is being honest- the day I had time to pick it up I had about a million things to do and a million more on mind. I planned a quick pickup and drive off. The car to me didnt feel right, was slow to accelerate and the steering was stiff. I circled back around in a panic, bc taking the time to get this evaluated put me in a serious pickle.Despite my stress and frustration, they took the car for a drive (longer than the .5 mile I gave it) and came back with no issues. I was a fluster of nerves and they kept their calm. I left with the car and said I would get it back when I had a moment. Upon driving it, I felt the feel I was used to it coming back. The shop supervisor called while I was driving home and I let him know that I thought things would be ok.I share this to say that going to a body shop is likely an unscheduled problem and because of an accident or other bad day. Taking the meat culpa here for being stressed and frazzled, I wanted to take the time to share that AMM and the team are here to be professional and help you get past your bad car days. If I could do again, I would have trusted and given the time to drive the car for a bit before being worried, and thats my recommendation for anyone reading this review- they care about their work and will follow your concerns up immediately.

Ge
Review №5

Great service. Jose called and kept me updated, gave me a quote for additional work and the turnaround time was fast. Ill likely come here for other work in the future.

Li
Review №6

This body shop was recommended to us by our insurance agent. We are new to the area. They gave us a timely reasonable estimate from our pictures. Stayed within the estimate. The expected 3-4 days took only 2. Exceptional attention to detail. Could not be happier with result. I highly recommend Jose and Dominic at this location. Excellent customer service.

De
Review №7

Absolute top-notch service.I brought my truck in to have the bumper replaced and was able to pick it up next day as promised at drop-off.Everyone was extremely kind, professional, and communicative throughout the entire process. Couldnt recommend enough.

Mi
Review №8

Awesome place to take your car love the customer service José was awesome and I recommend this business 100%

ga
Review №9

I cant recommend this location enough. They went beyond what I would have expected. Jose was awesome in communicating changes or delays, and really him and Dominic(sp?) made it all so easy, very professional. And then there was the fact that my car came out waaaay better looking than I thought it would given the damage. I would come back for sure.PS> I should note that I wasnt in a hurry to get it back but they did their best to ensure I would have it back by Thanksgiving. Amazing work for that time.

Mc
Review №10

Ive had to send my truck there for a couple of reasons and their service has always been fantastic, especially from Rory Amm in particular! Recently my truck only needed to go in for about an hour or so and he personally drove me back to work and said they could bring my truck to me when it was done. Will always highly recommend!

Av
Review №11

I recommend AMM Collision for all your cars needs after an auto accident! They were able to completely transform my poor new Subaru that got hit back to its original state before the accident. Roy at AMM Collision went the extra mile for me from beginning to end. He gave me a ride home when I dropped my car off, got my car ready a week before the anticipated finish date, and even dropped my finished car off TO MY JOB while I WAS AT WORK!!!! The entire staff is friendly and keeps you informed every step of the way. Yall RULE!!!

Em
Review №12

They did a fantastic job on my car it looks like no one ever hit me. Paint is matched perfectly. Everything is running perfectly!! Overall best experience.

Pa
Review №13

Just needed my bumper fixed from a slight accident . Everyone was very nice, and my car was ready in two days and everything went very well. They were in my neighborhood and very convenient.Carlos did a great job !

RO
Review №14

Hello Procare,Thank you for allowing me the opportunity to provide you with feedback in regards to our experience with ProCare.Your staffs customer service was amazing from beginning to the end of the entire process.Thank you for providing us with such professionalism that allowed us to be at ease with your re-assurance.Thank You for taking care of us!!Rose SotoRamada Del Rio

Ra
Review №15

I was extremely pleased with the service I received at AMM Collision offof Ralph Ablanedo. I stopped by AMM after having a minor accident. I received immediate, friendly service and a prompt estimate from Dominic. The driver wanted to pay out of pocket which Dominic was happy to accommodate and facilitate. I dropped my car off for repairs around noon and had my car back by 6:30pm the same day. I would highly recommend Dominic and this location for prompt, reliable and friendly service you can trust.

Ga
Review №16

AMM Collision-Ralph Ablanedo provided great customer service and quick turn around. After our car was hit by a truck, progressive allowed their claimant to delay the process & they did not assist with the arrangements for a rental & repairs. Following that bad experience, Dominic @ AMM was understanding and assisted with securing a rental while also ensuring his crew completed the repairs timely. We are thankful for their great service.

Ol
Review №17

The customer service at this location is unlike anything I’ve experienced from a car repair shop! Roy Moncada was so clear and helpful and got me in and out quickly. Highly highly recommend this place. They are Professional and helpful!

Ke
Review №18

I was referred here by the Chevy dealership. This is the second location I attempted to schedule an estimate for, but both locations basically acted like they didn’t want my business.The Congress location of AMM asked for my name and once she couldn’t find it in some system, told me she couldn’t schedule an appointment. She said I needed to call my insurance and have the insurance company call them BEFORE I even get an estimate. How about no. Why should I have to have my insurance company ok an estimate?I called this location and got the same run around. What if I don’t want to use my insurance? I just don’t get why they wouldn’t just schedule the estimate appointment.I called three other body shops and was able to schedule with ease.I got way better service from Matthew at Capital City Collision.

Sa
Review №19

Wow Wow Wow!!! Amazing service. Not only did they repair my car to perfection, their amazing customer service and especially Dominic taking time to walk me through every step was above and beyond. I would highly recommend the shop!

el
Review №20

From this point theyll get any future business of mines

Ha
Review №21

Courteous and professional staff. My vehicle was ready when promised.

Br
Review №22

NICE FRIENDLY GET THING DONE IN A TIMELY MANNER GREAT PRICES THEY EVEN WASHED MY DIRTY CAR & VACUUMED OUT MY CAR THAT WAS A MESS FROM MY KIDS BUT THEY DID IT VERY RESPONSE

Vi
Review №23

I cant say enough about this place and these guys. After someone practically ripped off my bumper, I had to be towed there. Dominic, the manager was great. He assured me theyd take care of everything and not to worry. And they did that and more. He kept me informed at each step of the way. He told me about supplemental filings that hed work with the insurance company on. He told me well in advance that after the body work was done theyd need to test drive it to make sure nothing was wrong with the alignment or suspension. And in fact the car was out of alignment, and he worked with my repair place Dr. Beemer to get that work done. But what surprised me the most is that Id had some markings on my hood due to the wearing away of the clearcoat. Not only did they fix and paint the part that was damaged, my entire hood looked brand new. And part of what they needed to repair was on the side of the rear bumper. I had had previous damage to the underside of the rear bumper. They eliminated all of those scrapes. They did not have to do this. I was blown away when I saw my gleaming, shiny black bmer. I highly recommend this shop because of the quality of work, great customer service and the fact that they went above and beyond what they needed to do!!

Me
Review №24

I highly recommend this Location. They are very helpful and friendly.

Th
Review №25

Awesome service!

Information
5 Photos
25 Comments
4.8 Rating
  • Address:215 Ralph Ablanedo Dr, Austin, TX 78748, United States
  • Site:https://ammcollision.com/
  • Phone:+1 737-212-8000
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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