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Mountain Warehouse
1650 Premium Outlet Blvd, Aurora, IL 60502, United States
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Mountain Warehouse
Comments
Al
Review №1

Loved this store, their clothing and footwear styles are great.

Ma
Review №2

Great outdoor products from England. They give the best of the us brands a good nest run for the money.

Er
Review №3

Note: location on google maps is not correct, make sure to check the map in the mall!I got a chance to go here in hopes of finding some basic gear for a three day backpacking trip. The store had great deals and I was able to ask plenty of questions to their employee about what might fit me best in terms of equipment. I was able to get great prices on everything and there were a lot of sales as well. Would definitely recommend if looking for hiking clothes, sleeping bags, or general accessories 👍👍

Ni
Review №4

Best place to buy winter and summer gears. I bought one jacket that you can wear in -70 degree. Last pair of jacket you will ever need. For the summer i got a t-shirt which protects from UV and is very comfortable

Jo
Review №5

Sale associates were very rude and mean.I was looking around to see the merch and a sales associate just walked up to us not to ask us if we needed help but to be awfully mean.I bought a columbia jacket not returning to this store.

Sa
Review №6

The buy one get one free deal is pretty good.

Gr
Review №7

Gear I can use, at a price I like.

Ka
Review №8

Love shopping here!

Ir
Review №9

This is a great brand. Pricing is good too. Good value for money.

Mi
Review №10

Helpful staff good products at good prices

St
Review №11

Did not have closed toe sandal in my size

Da
Review №12

Great place to get some outdoor gear. Good quality and decent prices.

Mr
Review №13

Unique clothing for outdoors lovers.

Sz
Review №14

Nice and high quality clothing. Great place to shop during seasonal sales events

Ke
Review №15

Nice clothing and nice prices!

Au
Review №16

Excellent deals today👍

J.
Review №17

Found great deals on a winter coat for my teen great variety of gear.

An
Review №18

Great store with good prices

Dr
Review №19

This place has amazing products and deals when you can run into it! 😀😀😀

Al
Review №20

Love this place. Great balance of quality and cost

Mi
Review №21

Always get my winter hat and gloves and fleece high neck sweaters

Ju
Review №22

Crowded. Nothing exciting in clothes. Didnt have our sizes for boots.

Go
Review №23

Quality of products sale are good with the right prices. Have a lot buy one get one free offers. Store is clean and neat, sales associate are friendly. Unexpectedly like this store, first time shopped in the store.

Se
Review №24

Loved this place. MW always has very high quality stuff and is a great bang for your buck. This location was a tad small so not as much overall selection, but it was still a one-stop shop for all our needs. Occasionally an item is overpriced or underperforms, so do your research and read lots of reviews, but overall awesome gear and clothes at a great price. Furthermore, staff and their customer service were super awesome. Huge shout out to those folks.

St
Review №25

I have never been in here. This store has great prices on almost everything. You have to get their free membership tip get the better prices. Great deals though.

Pa
Review №26

Love this store. Its a great outfitters for outdoor clothing and some gear. Love their selections and prices and the staff is really helpful when you have some questions. Weve gotten varying season gear here and always come back.

Re
Review №27

What a great store for outerwear for the whole family. Extremely reasonable prices on decent quality outdoor wear. I bought my son a very nice two layer down jacket for $40 that would’ve cost at least $150 anywhere else. I’ve also gotten extremely good deals on boots and socks as well. The store is extremely clean and the sales staff is very very helpful.

Ry
Review №28

Very good deals. Havent tried any of the coats but the ones I looked at seemed to be of good quality. Unsure if the down they use the kind that all falls to the bottom. May buy one of these coats for my son next winter.

An
Review №29

Great deals

X
Review №30

Great prices

Ma
Review №31

Staff needs to be more polite to customers.

Ma
Review №32

Like most stores very limited sizes on shirts, pants and shoes. XL was huge, Large was a good fit, but sleeves were too shortGood prices on most of the stuff. I found a good summer time sleeping bag for a great price.

Sa
Review №33

Not a great amount of collection but all the winter weather clothes I bought here were of great quality and withstand good amount of cold. I shop here Everytime I am at the outlets. Their prices are decent too. I returned here several times and will do again too.

Ro
Review №34

Been here many times, love the store. Last time I was there I was going to purchase shoes. The price was clearly marked. At the register I was charged $10 more. Asked them to check the price. He went back to check came back and said the wrong price was posted. I took him back again and the tag was taken down. This is bad business. Not my fault that the price was marked wrong.l was about to spend over $200. They lost the sale and my business. Will not return to this store.

El
Review №35

Good quality products for the price. Brian, the staff member, had excellent customer service accumen given how busy it was.

Ri
Review №36

I went to the Mountain Warehouse at the Chicago Premium Outlet to return a jacket. I brought with me the large printed receipt that displayed all information about the purchase. I was informed by the extremely unpleasant manager, Melissa, that I could not have the purchase amount returned to my credit card without the small receipt that apparently had been stapled to the large receipt, so I would have to accept a store credit. I have never, ever encountered a return policy like that. Moreover, there are no signs in the store advising of this policy. Apparently, customers are expected to read the fine print on their receipts. This is clearly a scam designed to keep your money in Mountain Warehouse’s greedy grasp. After a good deal of back and forth the extremely unpleasant Melissa finally refunded my money after I pointed out that the receipt in her hand was a legitimate record of my purchase. I will never, ever patronize Mountain Warehouse again.

Am
Review №37

Great values, good products, this is one of the few true outlets at this mall.

Ro
Review №38

I had a great experience at this store in the Outlet Mall of Aurora. While preparing for a month long trip to Europe, I literally spent about 3 hours in this store. I ended walking out with most of the items needed for my journey to backpack Europe. Thanks!The pros: the service, prices, and selection of traveling/camping gearThe cons: (a) size selection and (b) inconsistency in quality: (a) being a newer company they dont have a large selections of sizes, (b) their sizes can be inconsistent so be sure to check the same item in the same size before moving onto something elseEven better than the prices and merchandise was the service. Julio was always willing to help my wife and I with whatever we needed. After pulling about twenty backpacks off of the wall and explaining the pros and cons of each, and being very knowledgeable in helping us, he put everything back as it was. I offered to help put everything back but he wasnt worried with it. He grabbed the merchandise that I chose to purchase and offered to store it at the front while my wife and I continued to shop.

Da
Review №39

We travel to Mountain Warehouse Aurora Outlet Mall every year in December as a Christmas tradition. On Thursday December 20th around 2:30p we enter the store and the plan was to purchase a jacket and matching hat. My friend asked the lady if the store had any jackets in 3x. She responded to him they are over there. The store wasnt crowded, and people have helped him before. She never came by him to assist, or offered other options. We didnt purchase my jacket this year. Presentation and attitude is important. We were disappointed.

In
Review №40

Very good quality winter apparel specially winter sports available here

Ro
Review №41

This place has a lot of options and food products if you like outdoors and the very good price.

Ed
Review №42

Good selection of merchandise at surprisingly good prices. Highly recommended.

Ka
Review №43

Great deals on outdoor wear. Good quality.

Co
Review №44

Nice little place with a good selection of clothing

Va
Review №45

Great prices for good products!

Ja
Review №46

Store seemed kind of cramped and the items seemed to resemble cheap gimmicks. I felt like I was in a tourist trap town near the Appalachian Trail.

N
Review №47

All the selection, quality and equipment of places like Columbia, Patagonia, and LL Bean at half the price.

Bo
Review №48

Weekdays absolute Not busy, Great prices, Great brands

Mi
Review №49

Great British store for camping and outdoor equipment

Gj
Review №50

Good quality clothing

Ha
Review №51

Good collection ..

Me
Review №52

Great costumer service ! Great prices ! Clean store!

N
Review №53

Great prices and great quality!

Co
Review №54

Great stuff and awesome customer service

A
Review №55

A lot of knock off outdoor gear.

Ma
Review №56

Excellent wardrobe that is not expensive

Ro
Review №57

Good prices, quality clothes

st
Review №58

Nice place

Bh
Review №59

Good winter wear collection

St
Review №60

Well priced, well cleaned

Mo
Review №61

Terrible customer service

Ac
Review №62

Nice store

落合
Review №63

Good price

Le
Review №64

Great clothing

Br
Review №65

Fun stuff

Li
Review №66

This is the place for outdoor clothes

Da
Review №67

Bargains to be had

An
Review №68

Great !!!

Je
Review №69

I loved the store. It has a large number of products at a great price. You find everything from clothing to locks and cutlery. They lack staff, at the 2 stores I went there was only one person to collect and attend to customers in their requirements, still very friendly.

An
Review №70

Excellent discounts ...

Ye
Review №71

The quality, prices and highly helpful staff ... 👍

Ma
Review №72

The prices and quality are very good

Le
Review №73

Mens clothing with good value for money

Lu
Review №74

Great variety!

Ju
Review №75

Nice stories

Information
9 Photos
75 Comments
4.4 Rating
  • Address:1650 Premium Outlet Blvd, Aurora, IL 60502, United States
  • Site:https://mountainwarehouse.com/us/stores/cpo/chicago-premium-outlets/
  • Phone:+1 630-692-9377
Categories
  • Outdoor sports store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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