Good service all around. The automatic that took my billing information was extremely nice.

I had a great experience at Walmart, because of a great employee. And employed by the name of Dwight offered to show me to the aisle I needed, and helped me purchase the correct item. My hats off to mr. Dwight and to Walmart for hiring a good man.

Excellent professional associates Linda and Ross were outstanding helping me with my oil change and fuel injection cleaning and my ck engine light coming onLinda went out of her way to follow up after I left with check engine light on, she called me back after speaking to her Sup Ross who then got me in right away to find out what happened and made corrections..Thank you for such caring service

They were quick and nice.

They were very helpful and free battery replacement was nice because my terminal was stuck to the post

Walked in for an oil change. They checked my car in (make/model). Come back in 30 min they said. I get a call literally 20 minutes later saying they couldnt do the oil change because they dont have the tool to take off the oil filter. I highly doubt that was the first time they had a VW Jetta from 2012 come in. Also, how do you not have the proper tools to run an auto shop? Its a Jetta. They are about as common these days as Civics. Silly me for even considering Walmart for this task.

Very friend customer support

Its really sad that for an noil change that I had an appointment for it took almost 2 hours then all of a sudden my car doesnt start and I need a new battery. What a joke never never will I take my car here again

I always get great service here, much appreciated.

They have the right attitude for customers and wonderful sense of humour the team working automotive today 3/17/2020

ALRIGHT YALL!Let me tell you somethin, OK! My experience today at the (Aurora) Walmart Tires & Auto Center was absolutely heartwarming! ♡Miss Linda ROCKS! She took care of me like my own momma would! She gave me confidence that my car was going to be taken care of. I am SO happy I got to meet her! She brightened my day! She is a BEAUTIFUL human being worthy of recognition! ♡I was pleased with the results of service I requested to be done on my vehicle. Well done! A big THANK YOU to whomever worked on my car this Thursday afternoon! God bless you & have a very MERRY Christmas ! ! !

I was received with great customer service by Linda and another lady with glasses. They are friendly and alert. A gentleman left his bag of items behind and they were cautious.

There was a very nice customer service representative who handled my problem with exceptional service. I did not get her name but she was wonderful to deal with. Not what Im used to from this walmart location.

Went to a midas to get a tire patch. They told me it was unpatchable and needed a new tire.Came in to get a new tire. Old tire was flat due to a screw in it. They came out and told me that I didnt need a new one and patched it. Great customer service with great integrity

I went Walmart Auto Care Center, KIRK RD IN NORTH AURORA, IL.11/14/2019... I WENT FOR AN OIL CHANGE, COME TO FIND OUT THEY DID NOT PUT ANY OIL IN MY 2013 GMC TERRAIN... MY TRUCK STARTED SMOKING REAL BAD AND THATS HOW I FOUND OUT I HAD NO OIL IN MY TRUCK . BUT I WAS CLEARLY CHARGED FOR AN OIL CHANGE AND FILTER. AND THE AIR PUMP DID NOT WORK FOR THEM TO CHECK MY TIRES SO THEY DID NOT.. Im THINKING ABOUT SUING WALMART... THEY NEED TO GET PPL THAT WILL DO THEIR JOB.

I waited for 3 hours for my flat tire to be changed. Never coming back.Customer service was bad.Don’t waste your time cause they wasted 3 hours of mine for a simple task.

Very helpful, very quick, had my tires replaced in under an hour. I honestly never thought a Walmart would be so great with tires, but the staff was top notch and the service even more.

Thank You Richard in Automotive.!!!Super NiCe and Completely Saved the day. Thanks 4 aLL the heLp and your Speedy services.

Nice workers but very slow customer service. Would recommend going to another auto shop

Very rude. Act like they really dont want to work. Told me to go somewhere else to fix what they can because they had one car in for a flat tire repair. The lady that checked me in Kimberly when I asked how long for the oil change said first come first serve. I was only one in the area. So asked again ok Im the only one, how long will it take? She said depends on how long they want to take. Very rude the whole time. Just left and went somewhere else. Wont be going back here again

Good customer service. Great place to get new tires at a good prize. But no alignment service.

Absolutely worst customer service ever!! Everytime I unfortunately have to come here it take them forever to even bother to address you 25 mins this last time just standing there with people behind ME and they walk back and forth multiple times without a word to anyone in line! They talk over you and dont let you finish saying what you need, so uncaring and really dont seem like they want to work! One car inside none outside multiple techs available but always a 2hr wait for a simple oil change.....smh!

Longer then usual wait time...probably ly due to the holiday!?!?!? 🤷‍♂️

Friendly and professional service. For a new battery the price was outstanding.

Worst Walmart supercenter and lube center in the west suburbs. Terrible customer service the technicians dont want to work. I came in 2 hours ahead of time for standard oil change and the tech Jose said that he couldnt do it because he is the only one there. Came in Saturday and got the same excuse. Came in on Sunday and they had the time on the door posted at a completely different time than the one online. It says online that they come start at 7 am the time on the door says 8 am and the went I got there at 6:45 none of the managers knew what time they opened finally I asked a customer !! Who informed that these idiots dont open until 9 am. Dont ever go there !

Oil change & 2 tires with one person in front of me. 3 hours later they JUST finished my oil and are starting my tires. I suspect the auto center is next to outdoor dept. because customers often need to camp overnight. If the DMV changed tires they would have finished this an hour earlier. My car will be due for another oil change by the time they finish. If I die of starvation & boredom, avenge me fellow googlers. 2 stars ONLY because the lady at counter is awesome.

Fast service, and friendly employees. lots of tires in stock.

They dont bother any customer

Nice places to get full car serviced. Friendly staff

Snail slow customer service and i was supposed to get a black friday deal and they made up a bunch of bs fees and charged over 100$ more than my estimate just ridiculous

Terrible service I was waiting for the battery for 1 hour and 35 minutes

And they dont even earn one star for there service it is so bad took our car into them for a tire that they were too look and fix it coast me a tow and new tire and too top it off they had one lug nut they tightened and Stead of loosening it too were they said that I would have too take it somewhere else glade I did cause two new tires later the problem is fix something that Walmart was too due and did all wrong my list could go on of what happened and everything but its not cause my business is going somewhere else

Manager spent 30 minutes arguing why they cant take on a simple oil change job at 7PM when the shop closes at 8PM. I called ahead and they gave me BS that it should be ok. Useless people least bothered about their customers.

Great service on basic tire services.

Berry helpfully I got 4tiers

Horrible customer service and employees who act like your bothering them with your question.

Good prices

Great customer service help

Slow service i went in with no one ahead of me for oil change and one nail in my tire. Took 2 hours to fix.

Waited for 30 min before someone help to have a oil change

Service is fair, yet Front desk is so rude ‘ Kimberly ’.

Over busy, understaffed. Swapped my tires and a couple of them started leaking so I had to pump them up every three days. Went back twice to get them swapped and they were too busy to service me. Major inconvenience.

Poor service terable

Great warranty service

3 hrs for oil change 😑🙄

Did not render services charged.

Fast service

Never go here.

No one answers the phone

Ho yes

Good prices on tires

Too long to wait for an oil change.