I had a Linex put in my new truck. They did a great job. However, it took forever and they dont communicate with each other. I told them when I made the appointment that I would be waiting when I brought it because they told me it would only take a couple hours. They told me to bring it at 8:00 am. I did. The technician that was applying it didnt even get there until almost 10:00...which I didnt know until I asked about my truck at 11:00. I was told it should be ready by noon and they said they were so sorry they did know I was there waiting...even though they pointed out the waiting room and watched me go in there. At 1:00 I asked if it was done yet. They informed me that the technician was putting all the things back on and said they would ask the guy to hurry. At 2:00 I asked again and was about to get very angry when I saw my truck in the parking lot. Lucky for them, they had just pulled my truck up to the front. Keep in mind that I hurried to get there that morning...skipped breakfast because I thought I was going to be late and figured it would be fine if I ate a little late...even though I am a diabetic. Had I known I was going to sit there for 6 hours to do a 2 hour job I would have either taken my time getting there in the morning or made arrangements to go elsewhere while they worked. Communication is key, Knowledge is power and Hindsight is 20/20.

Got my truck back from CTU in Auburn today. I had a 6 inch suspension lift put on my F-250 and on the way home I heard a bad popping sound. This is what I found when I got home. Oh. And Jeff at CTU told me I have a popping sound coming from my drivers side steering arm that it needed to be replaced (how do you let a truck out of your shop like this). If the bolts would have came out my front end would have bent under my truck. I think God that it didnt happen to me and my son in the truck. Dont let this happen to you. How can people run a business like this with lives in you hands.

Customer service was great. They went out of their way to try to help me with a problem. Thank you very much.

Lift and bigger tires looks great. Thanks guys!

I brought my brand new white 2021 Silverado LTZ to get a bed liner sprayed in it. They were quick and had it done in just a few hours. That said, there were a couple issues but in the end they fixed the problems and stood by their work. Thank y’all for making it right.This is the second truck I had them spray a Line-X liner in and I love looking at all the cool truck things they have on the showroom floor. This is also the best custom shop in or around town.

Very clean, staff was very polite, curtious, and extremely helpful. Im from Texas. Needed some help with my truck. Very pleased with their service. Definitely a high quality shop.

Airbag suspension install. Professional service, works great. Special thanks to Jeff.

Great place for anything truck related

Awesome custom work on all types of vehicles. Great customer service. Ultra modern facility with comfortable waiting room with clean restrooms.CTU replaced my KATSKIN leather rear seatsin my GMC SUV that a dealership in another state had messed up. TCU did a fantastic job on the install and I highly recommend their services and products. TCU is the only authorized installer for KATSKINS in this area. Thanks TCU for the professional install and efficient service.

Excellent service clean store

Mickey mouse over priced company.

These guys did a great job on my new spray in bed liner. It was done in a quick and efficient manner.

Helped me solve an issue with my truck. Really appreciate their work.

TJ was awesome. Got my step bars on my truck way faster than I expected. Also gave me info on future work I plan on getting done soon.

Great customer service and very knowledgeable. Quality products.

Great company to deal with. They ordered us a truck camper shell. It came in as ordered. Go see T.J. for all of your truck updates.

Just wanted to let everyone know what a fantastic job that CTU did on my 2001 F150. They installed a leveling kit on it and it looks GREAT!! Job well done! Thanks, J.Pope of Auburn.

Got me a new set of rims at a great price. Highly recommended!!!

My first visit to CTU went very well. The staff was polite and knowledgeable and their prices were competitive.

Went to have some oversized tires balanced. The guys there are super cool and helpful. Tires were defective, which I bought from a third party company weeks ago, and they even talked to the company I bought the tires from. Best place around by far

Had a Leer truck topper installed. The quality of the topper is outstanding as was the installation service. Got it at a fair price too. These guys have their truck stuff together. Definitely recommend you visit CTU when shopping around.

I bought a new Ram last week and the dealer sent my truck to CTU for a spray in liner. I took delivery Wednesdy and all i can say is WOW. They did an amazing job. Needless to say im very happy with their work. I highly recommend them.

The guys at the front desk are nice, also the mechanic I talked with was also nice and seemed pretty knowledgeable about my truck and working on it. They actually quoted a price lower than any competitor and actually stuck to it for the most part. I would definitely recommend and go back to them for any of my future needs for my truck. Side note..... the equipment they sell to put on your truck is pricey. You do better by purchasing it online and then bring it to them and letting them install it

Took my Ford F-250 to have Line-X sprayed in the bed. After calling multiple other spray in bedliner providers and talking to Mack and Chad at Custom Truck of Columbus, I was sold that Line-X was what I wanted. Their customer service and professionalism is second to none. They went above and beyond my expectations to take care of me and my truck. My bed looked amazing. I will definitely take my truck there for any other accessories or upgrades. They have a customer for life with me. Thanks guys!

Great customer service, solved my problem.

Recently got CTU to premium linex my truck on several different areas on the front and back. They did an excellent job and they scheduled me within a reasonable time. They are very professional and I would highly recommend them for anyone looking for custom work on they’re vehicle.

Dropped my truck off to line x the bed. Dropped it off at 9 (opening time) and was told it would take about 4 hrs and they would call me when ready. I called at 3 (6 hrs later) and was told still not ready. I had a Co worker drop me off up there on his way home at 4:30. The truck was parked out front. Never got a call and they closed at 5. I mentioned it to the guy at the front desk about not calling and he replied with a smart as* remark. They did a good job applying the line x but customer service is a joke. I wont be spending another $450 there. Update --- I got a call from the owner the day after I made this post. He asked for more detail on the situation and apologized for the ball being dropped on the CS side. I think that speaks highly of them and I do believe he will address that issue. Again they did a great job applying the line x to my truck bed. Hopefully CS will now be as equally great. Thanks Kevin for the call back

Dropped my husbands truck off for a lift kit install. Service was quick and friendly is the only reason Im giving them 2 stars. After we picked the truck up and headed home, the brakes come off. Bolts were left loose or out all together. This couldve cost us our life.

Terrible, called and was given a price for work, show up for the appointment and after 30 minutes they say the price will be double what was quoted, then took another 10 minutes to get the vehicle back. Talked to who I assumed was the manager, got a blank look and not a word in response. The person I was dealing with was rude and made no apology for not being able to do what they said. Called another shop when I left and they did the work for the original quoted price.

Nice folks. Good products

Fabulous service. We had our headlight lamps replaced with a brighter beam. Had been told by others it wasnt possible. But Custom Trucks did a great job. My 1999 Silverado now lights up the roadway for these old eyes. Great reliable fast service with a smile.

Great customer service!

Great place to go! Did my truck fast and made it even better looking! Would suggest using them, C/S is great and they do a very great job! 5/5

Had tow plate/wiring harness installed on 2013 Jeep, also ordered tow bar. Agreed on price. Job done in 1 day. Next day I saw no cover on 4-way plug on jeep. Contact Brandon(guy I dealt with) he found cover, had wife go by to pick-up. It was a Curt cover for Blue Ox system. Tow bar was in box when I picked up Jeep. Few days later getting ready to hook-up Jeep to Motor home to go to Gulf Shores, NO PIGTAIL WIRE IN BOX. This was Friday, could not tow Jeep. WIFE HAD TO DRIVE JEEP, six weeks after knee replacement. Called CTU part not here, Brandon off, manager not in, in Montgomery. Called Montgomery, talked to nice young lady, shell have someone call me. Noone called, I called Monday 12:00, left message far Brandon to call. 2 hours later called back. got nothing but excuses. I did not tell him to order pigtail wire. POOR CUSTOMER SERVICE. Manager still has not called. If you want it don right not CTU!!!!!

Friendly staff, helpful, you can spend a lot of money quickly....Taxes are 9%.

Fast. Great service!

Purchased a $30K+ SUV. Dealer took it to this outfit to install a receiver hitch. I picked up the vehicle and couldnt believe my eyes. First, the wire from the battery to rear of the vehicle was draped underneath, it was crudely attached in a few places with zip ties, and wrapped around a suspension spring. If the wire would have caught something going down the highway, it would have ripped the wiring harness right out of the rear end. Second, the muffler was in contact with the hitch. While driving over the slightest imperfect in the road, the muffler would bump and clang. Third, to add insult to injury, the vehicle was filthy. The interior looked as though someone rolled around on a dirty, dusty, greasy shop floor and then rolled around inside the vehicle. Several interior panels were sloppily installed or not installed at all. The exterior of this white vehicle had greasy hand prints and smudges. The dealer made it right by going back to this outfit and demanding the work be done fitting a new vehicle rather than a beat up old farm truck.

I have the ceramic tint and its the best. Best window tinter in town. Good quality work.

Very professional service. I had my windows tinted here and they did a great job and it was quick!

This is a great place. Great employees. Got to give a very big thanks to Justin McLeroy always great with suggestions and willing to go the extra step to make customers happy. Thanks for the new look to the Camaro. If anyone needs someone to help with the modifications to your car or truck get with this staff especially Justin. They have done 5 of my vehicle and i have always been happy. Thanks again guys

I received some of the best help and customer service ever from a guy named Jon. I went into my particular situation not knowing a single thing about cars or trucks and he didnt make me feel at all stupid about that. I was helped and given some very simple solutions and now I feel as if I can handle any truck problem I have from now on.

These guys have everything you need to raise your truck. Great wheel and tire selection too. My son just turned 16 and was looking to lift his truck and the counter guys have been a great help in choosing the right products. And not just lift it high stuff, but they kept on eye on his safety too. The owner even came out to assist us. No wonder theyre building a new shop 5X the size of the current one. Thanks for your help guys!

Nice place, but nobody wanted to wait on us.

Tint quality is excellent, and the workmanship is second to none. Good job boys, will be back for other work and refer to friends!

Went in to get a quote. Very helpful. Will be going back.

Went to CTU and ordered some wheels for my truck there was a mix up but the owner Kevin made it right. I can tell customer service is a priority. I couldnt be happier with the wheels. Would definitely shop there again.

Unprofessional and inexperienced I do not recommend!! Took a total of three days in the shop to have my 5th wheel hitch installed and it still was not correct. On the first day when I showed up they had ordered the wrong parts so I had to return the next day. The correct parts got in at noon and it still took till 6pm for them to finish the install, so I thought. I get out to my truck and they had forgot to install the 7 blade wiring harness. So I bring it in for the third day in a row and an hour later the wiring harness is in and Im thinking Im ready to pull a trailer... NO. I get home plug in my trailer and there is no power to my trailer. So I start inspecting the harness they put in and come to find out the ground wire was not properly secured, the bolt was stripped out and about 1/8 of an inch from being tight. It was an easy fix but for the money I spent in there it should have been right the first time.

They have Always been very courteous, friendly & very knowledgeable !! And the service Dept is the best Im ever seen ... thorough & fast . Excellent prices also !!

Awesome place for anything you need to change the looks of your truck!!

Helpful and polite. Thanks for sorting out my issue with your Montgomery location.

CTU is a one of a kind truck shop that has great customer service, and does quality/detailed work. They have customized a few of my trucks, and I was very satisfied with the work that was done. You wont go wrong by customizing your truck at CTU, by far the best truck shop around.

CTU is great! I took my new Silverado to them to buy some accessories. When I walked in I kinda felt like a kid in a toy store. Their staff was friendly and they had a large selection of wheels/tires and accessories in stock for me to choose from instead of having to choose from a catalogue. I wound up buying a toolbox, lift, wheels/tires and a spray in bed liner. I was very happy with the way my truck looked when they were done with it. All of the work looked like it was done at the factory. Great job!

Great shop that has everything you need for your truck or SUV, and great customer service!

CTUs staff is very professional, informative on products they sell & courteous!!! Majority of my communication was through Mr.Brandon. Unfortunately I did have an issue with a part, at NO Fault to CTU, it just happened. However, CTU & Brandons customer service was top notch and professional! They worked with the manufacture to have the issue resolved and reinstalled. The technician who did the work took time out of his busy day to talk with me and explain in detail the repairs. Their building is always extremely clean. The customer lounge shows their care and concerns for customers comfort. Parking lot is often full ( because theyre awesome). The showroom is littered with possibilities to customize your vehicle, with top of the line products. I highly recommend CTU & will be a returning customer!ThanksDavid G.

Great work on mount and balancing my tire and LINE-X. Repeat customer

Excellent service and parts expedited!! Best truck mode facility in Al/GA!!

The young man, Scott, was very helpful and honest about what he could do and not do. The prices quoted are very reasonable, especially for the quality of work provided.

Friendly help knowledgeable help reasonable prices

I would like to thank the owners an staff at ctu an kenny knox for the references. These guys are a blessing if not for their professional incline to detail my son was driving a ticking bomb. Parents beware before you go go buying or modifying a truck for the younger kids. Trust me its worth it to let these professionals be the judge. They practically saved my sons life. Thank you and God bless.

Got my windows tinted on my Camry, professionally done and I love it.

Staff was very friendly and very helpful.

Very professional...world Klass window tinters at their finest...they the best of the best...

They did a good job on my truck.

Great people!

Theyre the best truck shop. If you dont know, now you know.

I was told by a Dodge dealer this was the place to go, I made an appointment to get a tow hitch and wiring installed onto my 14 Durango. When I showed up they took 45 mins to take the Durango back to start installation, 2 hours 30 mins. latter they came back and said they had the hitch on, however they did not have the correct wiring harness. I had to bring the vehicle back another day to have it finished. Well I like 45 miles away so a 90 mile round trip. I return anoher day and wait another 3 hours for the wiring to be installed. So total of 6 hours to get it installed. After about 5 days I take my boat to the lake for the first time on this hitch and wiring. I get pulled over, they Police officer says my lights are not operating correctly. Sure enough, no hazards at all, the left blinker on my Durango turns on the right trailer blinker and the right blinker in my Durango has no effect on the trailer blinker lights. So now I had to make another appointment to get the wiring looked at and fixed, which means another 90 mile round trip.

I honestly have no clue why there are complaints about Custom Trucks Unlimited (CTU). I have been a loyal customer for more than three years now and I have never had an issue, whatsoever. CTU is, by far, the best truck accessories shop I have ever been to. They are constantly searching to get you the best price and are more than willing to help with any and all questions you have. Before you make a decision on what you want to buy they make sure you have, at a bare minimum, basic knowledge of the product you are getting. After whatever you have bought is installed they talk to you and make sure you are happy with the product. I have recommended this shop to all of my friends local and distant and will continue to for the forseable future. I have been to shops before and been ripped off many times. Believe me, I know what it feels like. Do not let these reviews above deter you from shopping at CTU. No one takes the time write good reviews. They are too busy showing off what they have just bought.

STAY AWAY FROM THEM, I REPEAT STAY AWAY!! I have lived in Auburn for 4 years and met the owner David Walker when I purchased a UWS toolbox a few months back. I decided to come back when I purchased a used Z71 truck and needed a few things done. While at CTU acouple weeks ago he told me about how they installed leather seats now and how good of a job they do. I needed my driver side replaced so I purchased a $200 leather seat bottom from a company in Texas after taking the owners advice and agreed to have them install it for $85. Well David told me they could put it on no problem and boy was that a lie. I decided to let them install my $200 cover and when I got it back it looked liked it had been installed by a 10 year old. They cut a massive hole exposing all the foam around my seat electric switches when they should of just cut a little slit. I couldnt believe they would/could do that bad of a job. Since they ruined the seat cover to the point where i needed a whole new side insert where the switches go, I asked them about taking it off and letting me take my chances with the company I bought it from on taking it back so then I can get a new one and get it installed correctly (the seat cover isnt the problem it was the huge hole they cut in it exposing all the foam). Well the guy who installed it was looked me in the eyes and admitted to installing the seatcover incorrectly and agreed to taking it off and even putting my old one back on, because he knew he ruined an expensive leather product. As I left the shop after agreeing with the worker to take it off tomorrow, David Walker the owner calls me and leaves a rude voicemail about how that cover was installed correctly and yes we charged you $85 and no we wont refund it or uninstall your cover and if you want it taken off there will be a charge, he ended the voicemail by telling me quote that wont be done nor do we have time for anything like that so you can forget about that The problem here is that it wouldnt cost Mr. David Walker $1 out of his pocket to get that kid to take my seat cover off that they destoryed, and I would still be out $85 that I paid to have it installed and could potientily be out $200 if the company in Texas doesnt take it back. I showed my leather seats to 20-30 friends up here mostly who dont know much about cars and trucks and every last one said that they would want a refund and that it was a messed up job. He has lost a customer for life and I have talked to many truck owners who have live in Auburn some of them born and raised here and they have nothing but horror storries about CTU. I have talked to a couple previous CTU employes who think they may have screwed up my seat cover on purpose becasue I didnt buy it from them and they dont want to be bothered with small customers like me. Im honestly in shock that someone could operate a business like this and get away with it. Please Please Please dont bring your truck to them, chances are you will have some young kid out of highschool sawing on your truck who has no clue what hes doing. They basically made me flush $285 down the drain and then on top of that were rude about it, I mean there was no need for such a rude voicemail.

New tires ordered and installed as planned. Speak to Alex if you need to get the job done.

My Truck and Jeep had custom work done and I am completely satisfied with both.

Custom Trucks Unlimited rates 5 Stars in my book!!! Visit them !!! You will not be disappointed !!!!

Justin always takes care of us!

I wish I had lots of money to spend there .

Awesome guys

Great place to go!!!