I cannot say enough wonderful things about Brookhaven Storage! Their customer service is above and beyond any I have experienced in any industry lately. The owners went out of their way to accommodate my ever changing storage needs and were a delight to work with. I highly recommend them to anyone with short or long term storage needs in the Brookhaven area. Theyre the best!
Annette and Brookhaven Storage is amazing!! They are so accommodating, helpful and communicate well with you. Annette took me around to show me the different sizes of units and helped prepare me with everything I needed during the duration of my storage rental! She was the nicest person ever and was so helpful! Not to mention they have the best prices in Atlanta! Highly recommend!
I have had the privilege of renting storage space from Brookhaven Storage twice over the past 3 years and I cant say enough positive things about the company. Brookhaven Storage stood out from the competition when I was initially in the market for storage space in 2017 and they did not disappoint. Jeffs straightforward and knowledgeable approach was refreshing and created a very positive business arrangement. Thank you!
Tried doing business with this place. Starting moving company out here and looking for a place to use for storage. Set up meeting with Charlie the owner. Drove 6 hrs away to meet with him. Wasnt even there. Had his collogue meet with me instead. Finally got in touch with him and he was not even interested or try to earn my business. Better of going to public storage somewhere else. Sad to see this company ran this way due to us being a family owned company and trying to do business with smaller companies.
Rodent infested
I have used their services for 2 years now and feel, rest assured, with their professionalisn joined by surveillance my items are safe!Awesome place!Thanks guys, especially Jeff, for being such a gem!
The staff are very friendly and access is great.
Very good facilities. Prices for climate control are high. Non climate control is reasonable. Very easy access and secure
Rented space here recently. About what one would expect for a drive-up facility with a little age on it. No access between 10 PM-6 AM. Friendly customer service.
The folks at Brookhaven storage are the BEST! They made is so easy to get a unit and have been very attentive to my needs. I needed some help today that is typically out of their scope of work. Charlie and the team were happy to help! They really saved my backside!! I cant thank them enough. They really know what Customer Service is! Thats rare these days. Thank you BROOKHAVEN STORAGE!!
I wish I looked here before I rented a unit at this facility. I had dozen of boxes destroyed by water. Was given the name of the owner Bill Donovan and his email (FYI email Doesnt work) He never responded. Insurance? Never heard about it. They wouldnt even give me a refund for the months I had my stuff there. Told me it was my responsibility to check and make sure there were no leaks! Awful place, awful people.
Great place to store important items. Property Manager Kimberly Rachel is very welcoming, upbeat and goes out of her way to be of service. ell done!
Rosalyn is very professional. The units are clean as well as the facility. This is by far my favorite Self storage.
They should get no stars. When I was moving from Atlanta to NM I stored my items in a 10 x 20 for a short time. Within months all of my items were ruined. Soaked from leaks with mold on all my furniture and clothes. Was told it would be made right. That was a year ago. Been ignored since. Owner Bill Donovan is a jerk who wont answer his phone anymore and when he did said I should have bought the insurance. So first the story was they would take care of the problem and compensate me, then it was I should have bought insurance (was never told about insurance) to just ignoring me. DO NOT EVER DO BUSINESS WITH THIS PLACE.
Staff was wonderful, facility was clean, climate controlled, no moisture. We had items stored there for 6 months and everything was fine. If needed I would use them again.
Had my stuff here for almost two years. Absolutely wonderful, never one issue!
We’ve done a lot of business with Brookhaven Storage, and every time the staff has been super easy and helpful to work with. Highly recommend.
Worst place ever!!!!! Store my mothers personal belongings and furniture there after she passes away. A lot of sentimental value and expensive antiques/rugs. I went tp pick all of it up and there was water damage to a bunch of stuff. Management said they had the roof replaced/repaired 8 months prios and it was leaking. Management said not to worry, they would reimburse me. I had professional appraisals done and submitted them. They now will not respond. Dozens of calls and emails. I am now going to place a lawsuit against them.
Every satisfied with the service from the managers at Brookhaven storage they made me feel my stuff are there number one priority
Safe place to store your stuff. Never had any issues.
Great place,. Management is great.
Great storage facility, very friendly, a bit worn down and loading dock can be blocked sometimes
Very easy to work with and accommodate to needs!
Not for 14 well truck small loading dock
Great place where the chili event was held
Awesome storage place
My work
Solid. Not spectacular...
Great owners, price, and location
Clean
I have my studio and I like all its services