I heard about these cookies through the real housewives of Atlanta. Also I had mutual friends from Atlanta tell me how delicious these cookies are. So, I took temptation and placed an order because they ship nation wide. My cookies came in two days. They came beautifully packaged well and fresh. I ordered a cookie jar cake as well. The cookies are so thick and delicious. They’re very rich too and the flavor of the cookie you order is the flavor you will get. The white chocolate Oreo is to die for you. You can tell love and dedication was put into them. There’s a HUGE variety of flavors as well. I will definitely be ordering again. The only negative I would say is the shipping cost but if you want delicious cookies I would recommend. I’mIntrigued to order a cookie cake next.

This place has been around for two years and for almost a year and a half I’ve been coming here regularly. I’m always excited to see new cookies pop up and i have to try them. They have a Leto cookie that’s pretty good, i wish she’d explore more keto flavors 😬😬😬. Some may call me an addict, but I’m more of a stan. I wish they were open 24/7. I’m never disappointed in the quality of these cookies. They look as good as they taste and will shut your cravings down! You won’t want a cookie from any place else.And the owner Shiana, is just as sweet as her cookies. Always a lovely interaction even if she’s busy.

The owner is awesome. The staff is super sweet. This is one of the few places I can say that customer service still exist. The cookies speak for themselves...yum! There is no dessert I love more than a good cookie and these are simply the best. I proudly travel 30+ minutes for these cookies and will continue to do so after my diet.

Ive ran into issues with trying to purchase cookies in-store. The last few times I have went the store was closed with no signage explaining why. Although the cookies are good it has been troublesome for me to go and buy them during business hours.

The owner is super nice and welcoming. The cookies 🍪 are on the highest cookie level imaginable. While visiting Atlanta for the weekend we ended up going there twice because the cookies 🍪 were so good. I can’t wait to go back soon. This is the first place I am visiting when we go back to Atlanta.

I don’t know what type of secret formula they got going on but it’s those Strawberry Shortcake cookies for me!! My gosh they are good! I’ve tried the others and they were pretty good BUT it’s just something about the strawberry shortcake cookie. 10/10 would recommend!

Literally the best cookies Ive EVER had! I am not a lover of desserts or sweets but I REALLY enjoyed my fruity pebble white chocolate cookie! They are the perfect consistency and the flavors are incredible! So happy I found this place! I plan to take my little ones next week and will be sharing this place with everyone I know! Fantastic customer service (even over the phone).

UPDATE:The owner contacted me shortly after the review was posted to rectify the issue. She offered a refund in addition to replacing my order. I appreciate the effort to make things right, behaviors like this keep customers returning. We enjoy the cookies from this place and I’m happy to not have to give them up!ORIGINAL:I’m extremely unhappy with the service I have received. The service is never five star but I do enjoy the cookies. Visits to the store usually turn out well but when I choose delivery things do not turn out well. I had an issue the very first time I placed a delivery order. Requests were not paid attention to and communication was poor. However, the issue was resolved even though there was no willingness to do so. My recent delivery order was missing a single cookie. I notified the store via email the same exact day ... 7 days ago ... and I still have not received a reply. As a repeat customer and someone who shares this business with multiple people I am highly unsatisfied with the lack of response.

Literally the best cookies I’ve ever had. I don’t even want cookies from anywhere else anymore! LOL My favorite is the Oreo White Chocolate chunk. So yummy! I’ve tried a few and haven’t had one that I don’t like. Will forever support this business!

Cookie are great. Need to work on the service. Paying for a box when you buy $25+ in cookies isn’t ok. Also closed on random day when the hours say they are open.

Service is amazing. Cookies were amazing. Try the Brownie Cookie dough room temperature. So good. Owner is so sweet as well as the rest of the staff. Definitely coming back to try the cookie milk shakes.

I absolutely love this place, and Ive never even been in person. I live in Cleveland ohio, and this is the only place that Id trust having cookies delivered. One suggestion, I would love to have a few more pictures of the larger items like the cookie cakes/pies. Its sometimes hard for me to decide which one I want just from the description alone.

Limited selection, but it was close to closing time, so Ill give a pass. The cookie combos all sounded delicious. I selected classic chocolate chip and a chocolate caramel.

Always make it a point to stop in when I’m around grant park area. Best cookies in Atlanta and the owner is just as sweet!

These are the best cookies I’ve everything had!! The owner and employee’s have been nothing but nice to me every time I come in. The one issue I did have they took care of it in a very professional manner. A haute cookie will forever have me as a customer.

Ordered some cookies online from overseas and had them delivered to family in Atlanta. They were delivered, no fuss. I hear they were delicious!

My Friends and I came to ATL from DC. We wanted to try these cookies! But we had no idea we would have Zora bake us fresh cookies to send back home. Zora is the best!!!! Great customer service, excellent personality, and kind. She took her time and helped us and gave great suggestions. We talk about her alllllll weekend! Thank you Zora!!!!! Now on to the cookies, my favorites were rice krispy, snickerdooddle, sugar and toffee. They were amazing! Amazing! I wouldve give 5 stars had they been thinner, those are some thick cookies but the favors are there!!!!!

I ordered cookies on a Wednesday for a birthday on Saturday, and I did not know that cookies only ship out Monday and Tuesday (because I did not read the shipping policy very well). UPS will not deliver on Saturdays. Anyway, the owner took time out of her day to call me and let me know and thought that it would be best to overnight the cookies. She allowed me to pay the difference for the overnight air option so that it arrives in time for the birthday. I appreciate her customer service and her ability to be honest and human in this situation. I am looking forward to the cookies, thank you!

Oh my LAWD these cookies are so good its like finding new love in every bite! My favorite is the strawberry shortcake, but there are so many more to explore and fall in love with. I cannot wait for my next visit!

I ordered a dozen chocolate variety for my daughter’s birthday that lives in Florida. I’d heard such great reviews. However, when they arrived they were full of ANTS !

Never heard of the owner nor do I watch reality TV. Thanks to my gf has me addicted to these cookies. Keep up the good work. Blessings from Hawaii.

Wow. The cookies were amazing. There were some miscommunication on my first experience but my friend was able to grab an order for me today. I was pleasantly surprised with everything. I ordered the assorted dozen with a few other items and they were all very delicious. Im looking forward to ordering a cookie cake for my birthday!

One of the best chocolate chip cookies I’ve ever had!! It’s worth a visit! Beautiful atmosphere and excellent customer service!

I didnt know what to expect when they offered to blend a chocolate chip cookie into my milkshake, but wow. It was absolutely stupendous. This place smells like fresh baked cookies (in the best way possible). They have ice cream, various fresh baked cookies, and ice cream sandwiches. They also have frozen cookie dough bars that are pretty amazing. Cant say theres too much else to see/do in this mall (or whatever you might call it) but definitely check out Haute Cookies if youre here...

Great service & delicious cookies!!! I’m there at least once a week to get my cookie fix 😋 I stop by so often til the workers know my order 😉

I ordered some cookie jars on national cookie day. Unfortunately they were late due to USPS and the holiday season (I live in Kansas City) However the owner and customer service was beyond great! I just got my replacement yesterday with no issues and they are delicious! I will be placing more orders soon!

This place should definitely have 6 starsBecause of these cookies I can’t eat any other cookies ! The ingredients are so Rich love them❤️

Fantastic atmosphere, service and of course COOKIES! LOVE LOVE LOVESorry to see all these fake reviews from disgruntled tv fans—that aside this place is awesome so don’t believe the negative hype

I ordered several items to be delivered to my wife staying in a local hotel, I got scared when I saw the order was being returned. When I called they had an issue with their delivery company, but she personally picked up my order and brought it to my wife. That is unbelievable service and it doesn’t hurt that the cookies were AMAZING!

I came to Atlanta and wanted to try the cookies after the positive feedback on the show. We took a Lyft to the location prior to flying out on 4/5 and arrived to the location to find that the cookies had to be pre ordered 😩. The employee on duty at the time told us that she could accommodate us by baking us the cookies we wanted 😊. While looking at the menu, she informed us that she had a few cookies left over after her pre-orders were filled. We decided to purchase those since we were on a tight schedule. The strawberry shortcake cookie and the strawberry shortcake ice cream sandwich was scrumptious!!! The customer service won me over!! I wish I could have another ice cream sandwich 😋 PS you should teach OLG some customer service skills!!

Amazing goodies and such a cute shop!

Im reading all the bad reviews after seeing her replies I believe all of it but I can say she put all that attitude in the cookie baby they good !!!!!!!

The customer service was excellent! The cookies were so fresh and tasty! The sweet potato cookie was my favorite. I will make sure to visit every time I am in the area.

UPDATE: The owner/baker was not responsible for adding the chocolate icing. She immediately called the following morning and was genuinely saddened by the mistake her staff made. She urgently rectified the situation and assured me that she would speak with her team. She was so sweet and understanding of the situation. She went back that morning before store hours and remade the cake to perfection because she knew I was traveling that morning for my birthday event. She truly made me feel better about how she operates her bakery. And the cookie cake was SOOO good! Honestly, it was too good not to come back. Customer service from the bakers side was great and the product was great. I will definitely be back!----------------------------------------------------------------------------------------------------------------------I placed an order on Friday March 12th for a Red Velvet White Chocolate Chunk cookie cake. I made the order for pickup on Thursday March 18th and included the instructions:“Order for Thursday the 18th. Please include writing ‘Happy Birthday Debbie Debs’. Also, please incorporate light icing for the border and the writing. Thank you!”I received an email the next day on March 13th stating that the order was fulfilled. I called the bakery and they stated that they did not properly label the pickup date and that they would have it freshly made for Thursday pickup.On Thursday March 18th, my partner drove 30 minutes to the location to pick up the order. When he arrived to pickup the cookie cake, the cake was green. We were told that throughout March, instead of red velvet they use green velvet for St. Patricks Day, and that it is located on their homepage. Throughout the entire online ordering process, this drastic change was not noted. Why would they not provide the option to reject such customization?I spoke to the owner/baker on the phone immediately. She initially informed me that she would be unable to fulfill the order and offered a refund. I questioned why the order could not be fulfilled given there was an abundant amount of time to correct the order. After hearing how upset I was, she generously made the decision to remake the cake the same day being that my trip was planned for the following morning. She said she wouldn’t be able to include the writing and I told her I was perfectly fine with that.They closed at 8 PM on Thursday. I called at 7:30 PM in attempt to inform them that I have someone on the way to the bakery to pick up but it will be a few minutes after 8 PM. I called and was immediately placed on hold. I remained on hold for a total of 33 minutes. At 8:01 PM, the cashier came back to the phone and said she did not realize I was on hold and thought she dialed me. I explained that someone was on the way and she said she would be there 15 minutes after close regardless.My friend arrives at 8:10 PM to pickup the new cookie cake. The cake contains a large round background that is chocolate icing and has the writing in cream icing on top. The amount of icing on this new cookie cake is unbearable so I requested a refund. Even if I wanted to scrape it off, there would still be some on there and I would taste the chocolate icing. The cashier told me on the phone that the owner would not offer a refund and “now you have no cake on your birthday”. I tell my friend to go back in the store and get the cake since I will not receive a refund. I tell the cashier that my friend is coming right back she’s in the parking lot to get the cake. She says ok and then hangs up on me.My friend goes back into the store to get the cake and go and the cashier says she threw it away. She smirks and keeps telling my friend that they are closed and that I should call back in the morning to speak to the owner but I’m not getting a refund. She proceeds to tell my friend, “your friend is too hectic, now she has no birthday cake”

A haute cookie has the best cookies in Atlanta! If someone you know has a birthday coming up, I highly recommend her cakes. They’re absolutely delicious. Will definitely be going back soon!

This place makes me so happy. Great customer service and yummy gourmet ice cream sandwiches! The cookies is delicious.

The cookie lady said she was gorgeous, i was like where do you see gorgeous.These cookies aren’t that nice.

Good customer service and the products are so yummy and also the ice cream.

Ignore these other reviews... I hate these other cookie places. They are so regular... these cookies are addicting. So good, so creative and nice and soft without feeling like they are undercooked. AMAZING!!!!!

These cookies were so good! I loved the variety. My favorite was the sweet potato pie and red velvet!

Shiana has great customer expertise and an amazing product. I had my first taste yesterday and I was totally impressed. Her flavor selection and overall product presentation seperates her from the rest! :)

The best chocolate chip cookie pie I have ever had! Not only are all the ladies in the shop sweet, but they make quality products. So happy I found this gem.

Being a first time customer. I am beyond disgusted with the customer service and the complete disregard for my order. I am a nice person however it takes a lot for me to get out of character with that being said I AM A CUSTOMER AT THE END OF THE DAY and I did not deserve to be disrespected the way I was over the concern of a 2 week LATE ORDER and the owner has left me with no choice but to leave this review.I placed an expensive order Cyber Monday sale 59.00, paid for 20.00 shipping, mind you I am located in Georgia NOT ANOTHER STATE and when I called the first time to update the owner about my order she was upset herself it took 2 WEEKS for me to receive my order and she consoled to me that she would never want anyones cookies to not be fresh so she offered a replacement order to me quickly.But being the fact it was a holiday she urged me to call back and have my order replaced AFTER the holidays so I would receive my order fresh and on time and thats exactly what I did AFTER JANUARY 1rst, RESPECTFULLY.Then she had the nerve to ask me what was wrong with the order after we discussed everything over the phone on two separate occasions and offered to send me a replacement of only half of my order. I placed my order November 30th it was stuck in Peachtree until December 6th before it was shipped to Augusta and it wasnt delivered until December 14th and whats wrong with it huh? The point is I reside in Georgia, I paid for it, it was past late, and the owner made a commitment and failed.Find a better way to talk to customers!.

Do yourself a favor and order more than one. They’re phenomenal. Super sweet staff. Cookies reheat super well. Would definitely recommend the White Chocolate Chunk Oreo cookie. It’s delightful.

Today was my first time there and I usually don’t rate a place till the 3rd time coming in. But oh my goodness these cookies are so good! The cookies are a good size and the texture is the perfect texture for a cookie soft on the inside and a slight crunch on the outside. My favorite so far is the chocolate chunk and the snickerdoodle! The strawberry sugar one is also very good! I can’t wait to come back and try more! I wish there was one in East Cobb!

Deeelicious!!!! We had a cookie with a scoop of ice cream. Both were decadent and satisfying! I tried the oatmeal cookie, my kids had sugar, snikerdoodle, & red velvet. Yummy! My kids already asked if we can come back!

These are the best cookies I have ever had. They are worth every dime. If you are in Atlanta please stop by and get some. I have ordered my cookies online. I am satisfied ever time I get them.

Trust me go & take yourself on over to Park Ave to Great American Cookies! Not only do they have just as great cookies but they actually have morals! We all need to be kinder to each other more than ever & I didn’t get that here! Now the cookies were actually really good, but no human kindness at all.

I’ve been here once and won’t be returning after the attitude I received from the owner. It’s so sad how she insists people hate her from her tv presence meanwhile she pops an attitude with customers for no reason and won’t own up to it.

Will be back every chance I get.

The best cookies I’ve ever had!!!

Im a cookie lover, and you will not find a better chocolate chip (chocolate chunk), double chocolate chunk, chocolate chunk Oreo, double chocolate Oreo, red velvet, nor red velvet Oreo anywhere else on the planet. You can taste the quality in the product, and the cookies are big and heavy. The chocolate ice cream is also good. They have lots of other items that Im going to try in the future, but over this weekend I went three days in a row, and every trip was worth it. For those that are sticklers for great customer service, imagine Chic-fil-a, but with cookies instead of chicken, and you have A Haute Cookie.

The best cookies I have ever had! Delish.....

Absolutely love the shop and owner! What a gem and place to be! She has the cutest two little boys who help in the back from time to time that are such a pleasure to see as well! Dont listen to the negative reviews. This place is incredible!

This lady makes the BEST cookies in town!!! Completely my point of view but they are so bomb I dont look at other cookies the same anymore! The shop is so cute clean and lively. The only thing I hate is people bringing her down because of drama. Its not like that guys dont believe the hype. Come for the cookies not for to be rude or hateful!!

Visited this cute quaint cookie shop a month ago and was not disappointed at all! Owner was pleasant and cookies were AMAZING. Will be back again to show support.

I’m not really a cookie person, until I had these cookies. They are chewy, decadent, and I can taste the quality. I’ve become a fan. Customer Service is definitely A+

Best cookies hands down!

Unprofessional, horrid owner. Packaged cookies from the grocery store would be better than anything made by her.

The cookies are fine. Sorry to the owner. I wouldnt suggest going on a tv show for promo then claim the show has nothing to do with your business. Doesnt come off professional. Be very careful what outlets you use.

I tried the white chocolate red velvet cookie and it was amazing! The owner was super sweet as well! I definitely recommend this place

Service is always great, cookies are okay... not consistent... first time I came the snicker doodles were A-MAZ-ING but the two times after that they have been just alright... not enough cinnamon or something is missing, taste more like a dry sugar cookie... My husband said something similar about his cookies and they are a little stale. Just think for 3.00 a cookie I need the consistency of the first time I tried them! If that was the case I would definitely give them 5 🌟.

Im obsessed... literally obsessed. I am new to the area, am an avid cookie baker myself, and am a dentist but I actually want to see if I can work here part time. Kind of creepy but this place is no joke. I love love love these soft and gooey cookies.

I’ve been going here for years and I am appalled at the ugly reviews that are being left about this business. The store is very clean, staff is amazing, cookies are delicious and the owner is so kind and bubbly always very welcoming. Go see for yourself!!

I hear so many great things about your cookies!! Please do a pop-up store in DC!!! For the people that are basing their opinions of this business owner on what was depicted on a television show (that is designed to entertain with messy bs) is down right disgusting. One has NOTHING to do with the other. I support and will always support black owned businesses. Keep ya head up and come to DC!! There are no TROLLS in Chocolate City!!

Those cookies are insane! Probably the best cookies I have ever had. Its tasty its generous. Heaven in my mouth!

It’s located in the interior of the strip mall building. It’s a quaint place with delicious looking sweets.I would have given it 5 stars but both my friend and my own cookie was severely under-baked.

This review is based on actually trying a cookie went a few months before Corona Great cookies just saying 🤷🏾‍♂️ don’t let hate ruining a sweet day for you

Gross!!! My cookies had bugs in them and when I tried to talk to owner she was vicious instead of sorry. Do not eat here

Get the White Chocolate Sprinkle Ice Cream Cookie Sandwich. Do it. Just get it.I mean, it’s a cute little shop with some other really delicious cookies and cookie dough and you can even make your own sandwich with ice cream or cookie dough. But seriously get the white chocolate sprinkle sandwich.

I have no complaints. This place makes me so happy. The red velvet chocolate chip cookies were my favorite until I tasted that double chocolate cookie. I swear it changed my life!🤣

All of the cookies looked amazing and so I asked which one was the best seller. I was told the white chocolate chip cookie. OMG!!! It was probably one of the best things Ive ever tasted!!!

I enjoyed the cookies my friend I just got! You are a sweet heart and I’m glad I came back in to get another toffee and learn about your cookie classes!!!!

Awesome place to buy exquisite and tasty cookies. Nice atmosphere and decor. Will be back!!!

Her cookies are magical! Best cookie ever! Me and my boys were very satisfied!

This place is highly over rated! The customer service was awful and the chocolate chip cookies were dry; not moist or chewy at all. Don’t believe the hype or waste your time

Cookies are very delicious will be back

Okay first of all I’ve had the cookies. They are exactly what I feel has been missing since there’s no longer a Mrs. fields from where I live so this is the replacement for me. As a culinary student these cookies are definitely unique and not something to imitate easily. Secondly, for you people posting nasty reviews just because of what you seen from a Reality tv show. Grow up. Reviews should only be made if you’ve actually had or seeked service from the business. Stop the childish mess.

Delicious cookies! Will be back.

Despite of the owners antics on RHOA, as a cookie enthusiast myself, I felt compelled to take a stab at this place, and I wasnt remotely disappointed. I could taste the love in every bite of Shianas cookies. They are rich and slightly underbaked so that theyre extra chewy, which is just how I like them. If theres any down side, I would say the prices are a little high. But they can be justified with the quality.

By far the best cookies ever!!!!! (Ive tried a lot of cookies before). I think my family has tried every cookie on the menu. Lol... I took some to work and employees wanted more....you will always have my support. Amazing how people point fingers but need to look in the mirror. All it takes is one to hop on a bandwagon. Hilarious and pathetic. I will be in soon to place a couple of birthday orders.

Omgggggg come to this place. Gluten free, vegan, normal deliciousness too. Such great service too.

Delicious and soft cookies

Don’t let the opinions of the RHOA supporters discourage you from this wonderful pastry shop!

The best cookies ever!! She’s so Innovative with her cookie creations!

Yum! On separate occasions I’ve tried the red velvet, choc chunk, & sprinkle-sugar cookies &&&& a brownie cookie dough bar. ALL incredible & some eye-rollingly good.

Amazing cookies and cake, plus excellent service.

The cookies are wonderful!!! I really enjoyed meeting and talking to the owner.

A haute cookie is a dessert lovers sweet dream! In true southern fashion we were immediately greeted with a warm welcome by the owner and guided through our selection process. At first glance you’ll easily be impressed by the “eye-gasm” of it all. Each dessert, artfully prepared and perfectly placed. Inspired options of beautifully baked cookies, gooey, fresh from the oven, s’mores pie and a cookie dough bar served up gelato style to name a few. Of course we tried them all and they did not disappoint! Finally a place where taste, creativity, quality and passion marry. Can’t wait to go back and sample the rest of the menu!

Too expensive. Food is nothing special. Nice atmosphere though.

Overpriced and cookies are as stale as owners personality. You went on TV for attention and now you got it........

Wow i just saw an article that the owner was in trouble for credit card fraud maybe she should concentrate on running a legit buisness and not humiliating people on tv

Awesome cookies!

These are the best cookies and I keep coming back for more.

I tried the cookie ice cream sandwich. It was so good & just what I needed. I will definitely be coming back. I found my new ice cream spot!!

Best place ever love the oreo and red velvet

I have not had the privilege of eating here, but I support a small business owner a black woman especially. Nonetheless I intend to visit as soon as possible.

Cant really gives a good review cause place was close closed. But everything looks great and will try again real soon

Little taste of Heaven

LOVE LOVE LOVE this place!!! Ill be willing to break my diet any day for the snickerdoodle!!!!!!!