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PhoneMax
1165 McLendon Ave NE, Atlanta, GA 30307, United States
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PhoneMax
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Jo
Review №1

This man runs his business the old school way. He felt he fell short in my experience with his business, and sweetened the deal for me to make up for it. I go here for all my phone repair and I beat my phone up a lot.Unassuming lil spot with fast white glove service and fair prices.

As
Review №2

Took an hour the screen is cheap and high and it still glitches as if it’s cracked.. service use too be better.. not sure if their being cheap with product or just money hungry.. service use too be better not satisfied.

am
Review №3

Super fast service, I loved my first experience here! I was in and out in about 20minutes. And they sell super cute phone cases. I would definitely recommend!

ST
Review №4

He brought my phone back from the dead. Amazing!

J
Review №5

Kevin did a great job! Very fast and efficient! In and out. Thanks

Br
Review №6

My phone was back in my hands in 30 mins, super convenient & affordable

Da
Review №7

Overall a pleasure to do business! Teon and his team at phone max are highly reputable technician .If you’re in the Atlanta downtown area go to them to get your phone fixed

Ni
Review №8

Friendly and helpful staff! I purchased iPhone accessories. I’ll definitely be back to get my next phone.

JT
Review №9

Customer service over phone wasnt great. I got the info I needed but the person was obviously annoyed by me calling.

Ma
Review №10

I was in panic mode when I came into the shop. My daughter dropped my phone, and it was stuck in guided access. Walked in Phonemax, my phone was fixed in 5 minutes. Thank you!!!

Tw
Review №11

I broke my Apple Watch and he fixed it quick, and the price was great!!! Don’t sleep on him he’s a beast!!!! And he has great accessories!!!

Ca
Review №12

I stopped by when my iPhone charger got partially stuck in the headphone jack. I ran some errands and when I came back it was fixed! Cant recommend this place enough!

Ro
Review №13

Brought my phone in because the headphone jack broke off inside the port. Kevin fixed me up super quick. Super friendly and knowledgeable with the right tools. Great experience.

Sh
Review №14

Its a scam. I bought a phone in for service to the screen. I picked it up, and the battery port no longers work. The ”doctor” claimed it wasnt charging, and it would cost me another $40. I called to speak to the manager regarding this experience. I explained to her I was leaving town and the phone was vital. I told her I would provide her with proof of receipt of the repair. She said if I have the phone repaired it would void out the warranty. As I was explaining to her how that policy couldnt apply, she hung the phone up. I would never recommend this place to anyone! Its a scam and poor customer service! Im literally paying double for a singular service.

Bo
Review №15

Got a new used phone with cracked screen. iPhone XR and they had it replaced in 30 minutes while I had a beer at wrecking bar on a table by myself away from everyone during Covid times. It’s like new again.

Al
Review №16

Came in with a troubled charging port, fixed in under 3 minutes. Really kind and helpful, recommend to anybody!

La
Review №17

This place is incredible. Super fast, super nice, said I wouldnt have to pay if it didnt work. I will never go anywhere else for a repair again.

Ka
Review №18

Something happens to my phone every other day and no matter what this place always fixes it!!!!!! From water damage to idk what is going on he always fixes it!!! Would definitely recommend this place!

Da
Review №19

Website says we repair all types of phones however they do not repair google pixel phones.

BR
Review №20

I visited this location on 09/04/2019 - The technician Dr. PhoneMax was very professional and finished with my phone in a matter of 10 mins. The service I received was EXCEPTIONALLY OUTSTANDING. Great price too for my repair. (Blacked out screen and it was also cracked).

Ma
Review №21

Couldnt even get a phone call in to check their stock.

Fr
Review №22

These ppl are amazing! He fixed my issue with my iPhone not allowing me to select any apps in less than seconds. I was worried I would have to go to apple and wait for over 2hours just for them to resolve my issue. THANKS PHONE DR.

Be
Review №23

Loved it keep up the good job

Kr
Review №24

As an accident prone iPhone user, I needed someone nearby who could repair my phone so I didnt have to go all the way to the Apple Store. PhoneMax is the best! They are quick, courteous, and detail driven. They took the time to answer my questions, and show me the signs of damage I caused to my device. I wont hesitate to go there again.

An
Review №25

The worst... Called owner/ Tech Mr. PhoneMax to have my cellphone unlocked from carrier. He told me he can do it - Just needed my IMEI to make sure it wasnt blacklisted. Told me he would call back - never heard back. So I stopped by the shop 3 separate days and this guy is never at the shop. He has a guy working there that watches TV all day that is unable to provide any service. Please dont waist you time with this place. Tech is never at the shop, service is poor (no call back). The 3rd and final time I stopped by the store the rep finally gets in touch with tech Mr.PhoneMax and now he says the SYSTEM IS DOWN so he would need to call me back when system is up and running. As you know - Never received a call back. Over it.. This place is very unreliable and theres always a issue or excuse on why the service cant be provided at the that time. Who leaves a person in charge of the store who doesnt know anything about phones or the services. If you want reliable phone tech and quality service check out Tapeworm about 7 minutes down the road. Please dont waist your time with this place.

Co
Review №26

Dr.phone max is a great person . He fix phones very well i advise y’all to come get your phone repaired by him 💯..... you will be satisfied trust me . He has great customer service ...

Ke
Review №27

Teon did a REALLY GREAT job on my iPhone 7 screen. Plus he is a very nice guy. He takes good care of his costumers. I would definitely recommend going here ANYTIME.

La
Review №28

So professional, quick, and affordable! Had an accident with my screen at work, and my phone was fixed in 30 min for much less than my carrier or insurance would have charged!! Love these guys!

De
Review №29

I went in to get an iPhone 7+ unlocked, walked out a lifetime customer. He was very helpful and professional. Even though he couldn’t do what I originally wanted done, I still got exactly what I wanted. I will definitely recommend him to my friends. And I’ll definitely be back.

Ka
Review №30

I brought my phone to this shop around June 2017. I had a pretty badly broken screen but besides that my iPhone 5 worked fine. When I spoke with the repair man he looked at my phone and gave me a price which was way more than I have ever paid before (I have used this shop before and paid $60 max) he was charging me around $150. So I said I might just buy a new phone since that is way more than my phone was worth at the time. He manipulated me into using his services, saying it would cost more to get a new phone etc. He then took my phone without having me sign a contract or anything. When I got my phone back, the screen looked great but I wasnt able to make or receive calls or texts. My phone was saying No Services where it usually says AT&T in the top left corner. I went back and forth between him and AT&T trying to figure out what was going on. After AT&T ensured me that it wasnt an issue with my service provider I went back to this store to try to get it fixed. He looked at it, not really seeming to actually know what was wrong and proceeded to tell me I had water damage and he was not liable for the issue I was having. So this man put me out over $150 and then would not even address my issue or try to fix it after he repaired it. Of course he wasnt actually legally responsible for causing the issue but I felt very scammed.. after reading other comments I see that a few people have had this experience. Dont go here!!! Go to the place down the street in the green building.

Ro
Review №31

Walked right in for an Iphone 6s screen repair. My son is Army and was going overseas same night. He had the screen repaired in 25 minutes. Great price on repair and the gentleman was extremely nice. WouldRecommend highly.

co
Review №32

I have been coming here since I moved to Atlanta over a year ago. Teon has always been extremely helpful, kind, and generous. I have sold & bought phones and accessories here. The prices are great and service is always exceptional. I would recommend coming here for any and all phone needs!

cu
Review №33

They do good work here, but I can no longer rely on them to fix my phone when I need it fixed. Last night I left work and rushed over to PhoneMax to arrive 45 minutes before their advertised closing time, but the shop was locked up with nobody inside. This is the second time they have closed early without explanation when Ive needed them; they have lost my business.

Af
Review №34

Went to get my phone fixed they where some with my phone in less the. 30 mins I made it work on time and my phone was fixed great experience will never go any where else!

Kr
Review №35

Very professional, greeted me when I came in and handled my issue right away. Great customer service. Will definitely return whenever I have a issue with my phone.

Br
Review №36

Second time Ive used these guys and both times I had a great experience with a quick return of my device. I recommend PhoneMax to all my friends and will continue to use them in the future.

Sh
Review №37

I have come to phone max twice now after a friend referred me and I cannot be more happy with my service. Customer service and quality are key things I look for in places that I spend money and this place has it.My screen was fixed with ease the first time but I needed to go back because my screen needed to be pushed in place a bit more and then helped with no issues.I stopped in today because my screen froze and this place fixed in less than a mins.I’m happy with my service.

im
Review №38

You all are the best and quick fix I would recommend everyone to come here 💯❤️

Dr
Review №39

Got my phone repaired here in January. Its only March and the screen just stopped working. I no longer live in Atlanta so I cant go back for a refund. Definitely avoid.

su
Review №40

This is an amazing place to get your phone fix Teon has excellent customer services. He repair your phone so quick there is barely a wait. Results come out Amazing!!!

Bo
Review №41

Repaired apple watch for $150. After one month the glass started to show microfractures which eventually completely cracked. Obviously, this was cheap replacement glass. When i asked for help replacing he refused. Place is a joke .

Cl
Review №42

One of the most memorable experiences I ever had while fixing my phone!!!! The customer service was so great I had to leave a tip. Thanks #drphonemax

Lo
Review №43

I’m going to just say this highly NONRECOMMENDABLE they will scam you out of your money i don’t care but I going to that legal action with this situation Monday morning so what happened to me happens to no one else.

Li
Review №44

Thank you for the great service. This is the best place for cracked phones, cases, and more. Love the environment 😊

Ta
Review №45

Very quick service and a friendly environment alongside great customer service. Did I mention reasonable prices!!!

Sh
Review №46

HOW THE FUQQ YALL FIX PHONES BUT DONT ANSWER THEM .... FUQ YALL GOT GOIN ON.

To
Review №47

Great Customer Service . Good condition Phones At A Very Low & Reasonable Price!! I will definitely be coming back & refer others !🙂

LA
Review №48

Great professional service with a big smile always I love doctor services he the best I’m lifetime customer and will referred anyone to him and you can always contact him day or night. TAN

Ra
Review №49

Very good customer service skills! Replaced my phone in a reasonable amount of time, and did a great job of explaining prices and the services they provided.

Jo
Review №50

Great service at a great price. Phone screen replaced in 15 minutes. Thanks!

Br
Review №51

Super fast, great price and a wonderful staff! Will recommend to others!

Me
Review №52

Very professional, upfront, and honest. Excellent customer service. Will definitely return in the future.

Je
Review №53

Great experience. Called with a wet phone. The guy on the phone suggested I bring it to him or to someone as soon as possible to get the phone opened up. He said he would do a consultation that would take about 15 minutes at no charge. I dropped my phone off and went to grab a bite to eat and when I came back he had it all torn apart and explained everything to me about how he got it working again. THEN said, there is no charge at all unless you want me to complete the repairs. The phone is just like new now.

Au
Review №54

Very nice people! I came here after Puls Phone Repair screwed up my backlight and they fixed it in just over an hour. Everything looks great and is back to normal! I’ll definitely be coming back here and recommending them to friends!

El
Review №55

Best phone repair in the city. Great location, great service, great people ! They always look out and will make sure you get what u need at an affordable price..Tell them Lexx sent you 💯💯💯

lo
Review №56

Thanks for fixing my phone outstanding company!!

Jo
Review №57

Wonderful experience from start to finish. I highly recommend them. Thanks Garland.

An
Review №58

Teon did an excellent job. he had my daughters phone fixed in under 30 minutes. We are very happy :)

sh
Review №59

Thank you again! You guys are amazing. The Service is always Fast and very knowledgeable.

As
Review №60

My iPhone screen was replaced within 15 minutes and they have a great selection of cases

Ja
Review №61

My phone broke in the gym and I raced over to these guys and they are AMAZING!Fixed my phone in 15 minutes with plenty of time for me to race over to work!They gave me a free temp glass for my phone and an otter box case for an amazing price that I wouldnt have been able to find anywhere else!They saved my life today if you need any phone repair dont go anywhere else but here!

Tr
Review №62

These guys rock. Reasonable prices, fast repairs and free refreshments. Cool place.

Sh
Review №63

Fast and affordable service. I’ll definitely come back if needed.

la
Review №64

Ok, to start off. I gave one star cause I had to in order to make this complaint. Im a professional busy black woman and this company is in routine to where Im headed through the week. Long story short, as I went in there was a lady complaining to a short black guy, that they DID NOT repair her phone correctly. I didnt know what was going on with that so who am I to judge. It seemed like a legit company, however, I had no idea that this is how they do business. I had my phone repaired on May 25, 2016, June 4 2016, my phone was doing the exact same thing as it was before they so called fixed it. I took it back on the June 9, 2016, when there was another lady in front of me engaging in a full blown argument with the same short guy as before (but an entirely different woman) that her phone WAS NOT repaired correctly. She left out the door pissed and screaming. OK, now is my turn, the short guy pretty much told me that I did something to the phone period and hes not gonna fix it. I paid $129 to get the phone fixed. My phone WAS NOT repaired correctly and I will be taking him to court, not only for my money back but for the principle, because Im a very busy woman and having to go through this. I will the pay extra money to take him to small claims court............... Today is my childs birthday and I was gonna give him this phone as his present (this will be brought up in court as well) Anyway this guy needs to go back to IT school. This is a very incompetent business. I believe he only do women like this. Hes afraid to treat any men like this.

Jo
Review №65

Great experience. Good customer service. Great price.

Ra
Review №66

Great service; the Doctor was a gentleman with his customer service. If someone has a cracked screen that needs repairing I would send them here.

Fo
Review №67

I had a crack screen on my iPhone 6 Someone recommend me to PhoneMaxAtl I went in they took-care of me right away for a reasonable price they was so professional I was very satisfied with the customer service an the overall service I would definitely recommend to others

Ru
Review №68

The service at phone max was fantastic and quick! Great prices, great service!

De
Review №69

I had an awful experience with this particular phone repair shop. I am a manager at the T-mobile directly down the street from this location and Ive always referred customers to this business as they do the same for us at this location. For one, they attempted to fix my phone and told me to report back within a half hour and when they werent able to fix my phone within that time frame they made me come back an hour later. When I returned to finally get the phone they had a non-OEM supposedly apple screen on my phone and they had it in the case. when i went to observe the phone it was damaged where the screen connected to the frame in which there are no dings and the phone never got dropped or water damaged. The OWNER, YES OWNER of the shop told me at that time there was nothing more that he could do even though the screen wasnt an apple screen in which he said it would be and it had obvious imperfections in which an apple screen would NOT have had. The owner closed the conversation by telling me I would have to pay for an entire new screen and frame after I JUST spent $130.00 on the screen. As a phone store expert, this is now how you treat customers. Especially those who refer clients to your business. I WOULDNT even give this business 1 star.

Ja
Review №70

Great service and good pricing. 100% would recommend to a friend.

Co
Review №71

Just left this place and it was the best experience ever the customer service was everything if you ever need service on your phone or tablets this is the best place to go

Da
Review №72

Great! quick service, Teon is a blessing! Very polite staff and pricing is the best.

An
Review №73

I love this place work is awesome great customer service!

Zi
Review №74

I got my phone fixed here and it works like its brand new

Ba
Review №75

Omg did such a great job on my phone and was super cheap!!

Cl
Review №76

Awesome and quick work. They have fixed three items for me- Two iPhones and and Ipad!

Gr
Review №77

These guys fixed my phone while I waited. Nice staff and easy to work with. A+

Li
Review №78

I came in today with an issue with my iPhone 6 Plus and Matt was able to solve the problem. Awesome employees, go here!

Ja
Review №79

Really friendly and extremely fast service! Highly recommend them to fix any of my apple device screens.

Bl
Review №80

OMG! The service was excellent and fast. I recommend anyone that needs their phone fix or just need a phone period to visit Phone Max.

Eb
Review №81

I WAS HAVING A BAD WEEK NO PHONE I FOUND THIS COMPANY ON LINE WENT TO PHONEMAX WALKED IN THEY WERE SO HELPFUL HE FIX MY PHONE IN ALSO GAVE ME TIPS FOR TAKING CARE OF MY PHONE IT WAS THE BEST .... I WOULD RECOMMEND ANYBODY !!!!!

T'
Review №82

Hey nice nice job everything was perfect customer service was everything Im happy as I can be

Gr
Review №83

Lifetime couldn’t repair the button on my iPhone. This place - fixed it in ten minutes and charged half what Lifetime was going to.

TR
Review №84

Excellent service

Fa
Review №85

From one doc to another, thank you for the fast and friendly service.

Is
Review №86

They are thorough quick and very pleasant. Thank you for the free screen protector

Sh
Review №87

BE AWARE! BE AWARE! DONT PURCHASE PHONES FROM THIS STORE OR SELLER ONLINE Bad Service. They don’t honor any of their promises they gave me a free temper glass to leave a good review on my second visit there which he did not fix my battery that was running hot while charging on a phone that I purchased from him and his wife via OfferUp be careful they sell phones with bad imei numbers I called the number posted for the store several times they don’t have proper business hours anyhow the phone dr told me bring it in yet again now the 2nd time I’m brining the phone back because of issues he was unable to process the imei so I could use the device and hung up on me when I called in frustration of being without a phone for nearly a week one of those days being my daughters birthday and birthday party I had to sell the phone to another buyer at a much lower price I lost time and money dealing with this company I don’t suggest repairs either because like I said your warranty will not be honored like promised! BE AWARE!

Mz
Review №88

Very thankful for this place ! Convient location, fixed my broken iPhone 6s screen in less than 20min!! Highly recommended ✨✨✨✨✨

Li
Review №89

Amazing had me in and out in no time

Ni
Review №90

Fast and friendly service! Would recommend!

Va
Review №91

Teon is a great worker here, the service here was so great. I will recommend anyone here.

Dw
Review №92

Great experience. Fast,friendly and courtesy service.

Di
Review №93

Came in today and was helped instantly! Good deals and great service. Will be coming back!

Je
Review №94

Great place, good service and awesome customer service. Forever my go to place for cellphone repair

Ti
Review №95

Wonderful friendly fast reasonable service...great place!

Da
Review №96

Very good customer service . Excellent place

Di
Review №97

Customer service was outstanding! I was in and out with in minutes. Will be coming back!

Br
Review №98

Very Great Service !! Definately recommend buyers !

Mi
Review №99

Expensive, cheap quality screen, home button loose.Got my iphone6 screen replaced here and was not pleased. The screen is not genuine, poor color, uneven backlight, home button is now wonky.

Jo
Review №100

Fixed my ipad great service go check him out !!

Information
17 Photos
100 Comments
4.4 Rating
  • Address:1165 McLendon Ave NE, Atlanta, GA 30307, United States
  • Phone:+1 404-436-3037
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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