Took my car in due to a check engine light and tire pressure light exactly a month ago. They said the knock sensors were the problem and they also reprogrammed the TPMS system, so I paid $486 for all the repairs. Next day I got the repairs, the check engine light came on again. Called them and took my car in again - they recommended me to replace my spark plugs, so I did because I believed in their abilities and expertise.One month later, my check engine light came on again today. Went to get a quick testing - it said knock sensors were the problem. Again.Im sure they are wonderful people who work there. But will I trust them with my car again? Most likely not.I am just sincerely disappointed and angry.
Ive been going to this shop for years, but feel compelled to write this review. I own a 2000 Toyota Camry with 163k miles on it. Anytime my car needs a service, this is the only place I take my car to. Whenever I go here, I never had any problems with customer service and how they service my car. Everyone here is so nice and welcoming. Fernando especially is an amazing and honest mechanic. He always go above and beyond to make sure my car is OK. I can always rely on him because he always gives a fair estimate. I do my part to make sure my old car lasts long, and Fernando does his part to make sure the mechanical aspects are working properly.My car recently had an issue with overheating when idling, so Fernando took a look. It was initially thought that the fan clutch (?) wasnt working, so he had that replaced. After testing it out and making sure my car no longer overheats, the temperature gauge was still rising. I was beginning to worry when he said he needed more time to figure out what was wrong with my car. I had to leave my car at the shop and waited anxiously for the phone call. He called me the next morning and told me that the cause of the overheating was the water pump and timing belt. They simply needed to be replaced. I was so relieved! I really thought there was something seriously wrong to the point I may need to get a new car, but thankfully that wasnt the case. He gave me a new estimate and decided not to charge me for the fan clutch. It was a little more than the initial estimate, but it was still such a good deal. My car now runs just as fine and without overheating.If youre looking for reasonable prices and honest mechanics, I highly recommend this shop! Fernando and everyone here never try to take more money from you unlike the other shops. They really do care and are passionate with their jobs. So thank you Fernando and everyone else for all your hard work and taking great care of my car!
The best in the business, reliable & professional, Fernando and hes team are awesome ...
Great, honest mechanic! Fernando is very reliable and great at what he does!
Good attention and service.
Both ladies at the front desk are completely oblivious and rude. They barely know what their names are, however, they argue with you and dont even bother to double check with the shop before giving you inaccurate information.Whoever said they are friendly here, they were lying.
Ive been a customer for several years and have always received outstanding service. I travel from out of town because I know I’m guaranteed to have a great outcome without any let downs. Staff if friendly and professional. And Fernando goes above and beyond to make sure you get you get your moneys worth. Hands down they are my go to place for car services.
I’m totally disagree with all this negative reviews. Those guys are so profesional, honest and very helpful. I am a customer for a long time and I never had any problem. I always get a great customer service. For sure I recommend this workshop!
They have taken care of our cars for years price of car repairs are very important when considering who to choose. They have always worked with our budget as much as possible. I would recommend FM Motors to anyone needing honest mechanic.
I had brake replacement so far so good.
I have been bringing my vehicles to F M Motors for many years and have always received outstanding service and advise. Excellent mechanics and great customer service!
100% recommended!!! Everything in one place: Service, Price & Honesty, what else you could ask for??
They told me they’d diagnose my car for free then tried to charge me $80, gave me an absurd quote for the work, found it $200 cheaper at another shop, the girl was refusing to give my car to the tow truck driver at first, killed my battery, took fuses out which I had to replace myself, and took the plastic covers off my engine and battery and didn’t put them back. Girl in the front was rude. Manager was reasonable. Wouldn’t recommend to anyoneAnd I wasn’t even gonna write this review until I saw my battery cover was gone
Excellent shop and great customer service. They go beyond to meet your expectations as a customer. Ill be back to get my car repair
I wanted to thank Fernando always takes care of my fleet and always takes care of my personal vehicles asap. Gracias Fernando keep up the good work and excellent service..
I have a wonderful experience, and great prices and good customer services, every one is friendly and helpfull. Thanks you guys for good services 🤗
The best place to take your car! Customer service is awesome. 100% recommended!!!!
I personally had a good professional experience with them.
I took my truck for transmission problem and they fixed it, excelent place to go, people were cool am the placed was neat, I’m very satisfied!!!!
Would recommend to anyone needing their services. Honest place to go.
Fernando and his team have servicing our families cars for awhile. They do a great job!!! They are our go-to auto mechanic!
Quality service and fair prices. Recommend!
I totally recommend this car body shop, not only do not agree with the underrated comments but emphasize is a great shop, I had a car that was unoperative for years and they fixed it fast and gave me an honest diagnosis and definitely a great price....the people there, were friendly enough....so again if you have a problem with your car, this is, for me the best place specially for their prices which at the end is what we look for. My Nissan Murano is worwing great!!!
FEDERAL LAW REQUIRES ALL EMPLOYEES TO VERIFY THEIR IDENTY AND EMPLOYEMENT ELIGIBILITY!The feds are watching... don’t ever trust a shop that doesn’t even follow federal law
Went to get a quote from them and the front desk girl was very rude and nasty. The customer service is horrible here. I wouldnt recommend this place to anyone. They argue with you on everything. Worst shop ever
Great place. Excellent service
Dont go here looking for a job they only hire Illegal immigrants...
They go above and beyond to take care of me as a customer!
Good place to service small médium Box trucks
Exceptional service
Terrible customer service. Dishonest diagnosisThe mechanics are also not legal or liscensed.the shop on the corner is better
This shop was the worst one Ive ever been to. I had an appointment and they didnt get to my car until 4 hours later for a one hour job! Then to add insult to injury, one of the mechanics tried to argue with me when I was letting him know that he was changing out the wrong side headlight. Never again.
Customer service was horrible I came in to get an estimate on some work I need it done and he was extremely rude and just unprofessional...this kind of behavior is unacceptable
Terrible customer service!
Honest mechanics
Great service
Excellent service and attention. Congratulations
I recommend them very well
Excellent attention and good work.
Thank you for your commitment to customers, you really do a great job ....I really recommend F&M Motors & Fleet Services because they are very good and punctual !!!Atte,Erick D.
Great service
The mechanics are A1. The explanations they give about car problems are clear and easy to understand, especially for those of us who dont know cars. They deliver the work at the agreed time and do a good job loyalty to the client. I definitely recommend them
I took my car for a week and they havent even told me what they have, they dont call me or a message, they supposedly told me that they called me last Monday and Im still waiting for their call
I took my car to regulate the air conditioner but it was paid by the dealer where I bought the car because it was a guarantee. Well, the air lasted 2 weeks. I brought it back and they said that what they fixed was not something else and that the dealer was no longer going to pay that I had to pay the settlement which was $ 200. But the most beautiful thing of all is that it is a bone sleeve that when it was fixed it is assumed that if I was escaping, they would realize when the void approached ...The deal is very good.But that situation left me with the doubt of the service
Well done jobs