EDIT: Unfortunately I have to edit this down after driving the car for a few days and at highway speeds. My receipt states that the tire pressures were tested and an alignment was done, but unfortunately neither was true. After a trip on the highway, it was very obvious that at any sort of speed my car would lose all rear grip where the new tires were installed. At highway speeds (and only highway speeds, no speeding or excessive speeds), constant corrections of the steering wheel were necessary just to hold the lane. After inspection, the rear tires were filled to 150% of the required air pressure. I double checked the receipt and took the car to another shop to double check the work done since the receipt stated that air pressures were checked, and my dashboard showed a low tire warning. The other shop found the rear tires at 150% of the recommended psi, the front tires were both low by 5-6 psi, the front tires were rotated but given that they are summer performance tires, they were installed backwards, and no alignment was done and the alignment was way off. Unfortunately I had to have the other shop take care of these issues to get my car back in driving shape. Erica and the folks working in customer service at Mavis are awesome, but unfortunately the people doing the actual work leave a lot to be desired and screwed up several very basic jobs. Given the importance of tires and brakes, I dont think I can recommend Mavis as the actual work they do is pretty poor in my limited experience, despite great customer service and communication.ORIGINAL: Great place to work with. They helped me out in a pinch when a tire blew on the highway, helped me find replacement tires that were comparable since so many models are tough to find with COVID, and did really great work. Cant recommend them enough!

Oh my gosh! John Madden is the greatest! He took charge and was able to get my tire for my car. My tire was schedule to arrive at the Northeast Expressway from another location. However, it never arrived at the schedule time at his store. Since it was the upcoming July 4 holiday, Mr. Madden checked the inventory at the store to ensure if they had the correct tire for my car. Sure enough there was only 1 tire for my car. I am blessed to have someone who is dedicated and professional in getting the job done. Great employee. Thank you Mr. Madden

I needed new back tires & Racti helped me out. She was very knowledgeable & helpful. She kept me up to date about what was going on with my car while I waited. I had a bad experience at this location months ago & decided to give it another shot. I’m glad I did!

Mavis has done a nice transition with consolidating service from NTB and Kaufman. Also, Erica spent the time and gave me honest advice on what needed to be done. Fantastic job and thank you!

Great Service. Ravati and Erica were great. Was traveling through Atlanta when I found that I needed a new front tire quickly. First went to a membership club who supposedly offered energy tire repair but could only handle emergencies with a prescheduled appointment. A Customer in the store recommended Mavis. So glad they did. Was able to get me in and back on the road quickly.

I needed a punctured tire repaired and after calling half a dozen places who were too busy to accommodate me, I got a next-day appointment at Mavis Tires & Brakes on Northeast Expressway in Atlanta. Upon arrival on July 9, Ravati at the front desk had no record of my appointment but signed me in nonetheless. Service was efficient and professional and my car was ready to go in just over an hour. I was impressed with how well Ravati handled multiple tasks while making each customer feel important. She proved herself to be a great asset to the company. Ill be back!

Very disappointing experience. Made online appointment three days in advance. Got call morning of appointment asking me to confirm 10am appointment. Arrived at 9:45am, pricing and installation schedule confirmed. At 12:30am, tech asked for wheel lock, which was in trunk wheel lock holder with jack. At 1pm, after tires removed, manager explains that they don’t have the tires to fit the car. Old tires have to be reinstalled to send me to another location where tires allegedly available.Manager very apologetic, but this is dismal customer service.UPDATE: sent to Dekalb Tire in Buckhead — also owned by Mavis — for install. Honored original price quote only after producing online print out. Manager made made clear he was doing ME a favor by “working me in.” Made mistake of not driving freeway on way home. Next day, heavy vibration on freeway at 65mph as we headed out of town for two weeks. Turns out wheels not properly balanced. Had to make stop at independent tire store in NC to get rebalanced. Balancing Tech said it appears old weights had been left inside alloy wheels since they were so badly out.Also, attempted to reach number listed in response below, but they never called back after leaving message.This firm has a huge percentage of the market in Atlanta under different brand names. Buyer beware.

Great staff. From the customer service in the front office to the mechanics in the back, they take care of you. My uncle and Grandfather have been going here since it was NTB and the transition from that to Mavis has been awesome. Take your car here!

Erica was so wonderful and a huge help to me this morning. I arrived when they opened at 8am and was on my way, pulling out of the parking lot with my new tire by 8:40am. This was my first visit to Mavis and I felt so taken care of. I will certainly be back for any tire needs.

Erica was great! The level of help was out of this world. Strongly recommend!

The customer service is EXCELLENT!!Miss Erica was VERY attentive. Along with her co-worker Miss Tenecia they gave good ole fashion customer care.I truly appreciate it.Thank-you, very much.

Came in for quick patch job on a Sunday morning and the team got me back on the road quickly! Erica at the front counter kept me in the loop as work progressed. I would not hesitate to recommend this location to anyone.

Horrible experience. I called ahead and came to get a tire patched and they told me I could drop off my car and it would be 2 hours. After 3 hours I called back and was rudely greeted by Erika. She put me on hold countless times and after 30 minutes I got 3 different answers. My car was fixed, then was told I had called the wrong shop, then was told I needed a new tire! I came to get my car and it was apparent they hadn’t moved it or looked at it. Will never bring my vehicle here ever again!

Great experience, the supervsiors/managers at the Atlanta Cheshire Bridge and North East Expressway locations are very outgoing and attentive to providing great customer service!

This tire place really works with and very polite and friendly oriented. Definitely 10/10

Erica Did Amazing Job She Explained Everything Very Well Customer Service Was 100% ! I Would Definitely Be Back At This Location When My Its Time For My Car To Get Serviced Again.

Quick and exceeded expectations. Erica was very helpful in helping me get a balancing weight replaced on my vehicle. She provided updates throughout the process and ensured I knew what services I would need in the near future. I will definitely be returning.

Outstanding service! I was out of town, flat tire and I needed a new one. Squeezed me in before close of business and got me back on the road!

They did great work and they were on time and on price. The staff was caring and checked in.They madd suggestions, but did not hard sell.

Great customer service. Staff was very help and patient. Service was quick

Amazing service and competitively priced!! Everyone is super helpful and friendly. Will be back! -Taylor

RAVATI HAS EXCELLENT CUSTOMER SERVICE. She was very knowledgeable and was able to get me in and out.

They dont know how to drive the manual transmission. They destroyed the clutch in my Audi and then said it wasnt them. It drove in the shop just fine, then the burnt up the clutch trying to get it out. They never paid for the new clutch, not ever for a customer of 20 years.

Thank you so much to Tanicia, the service manager at this location! When I caught a flat tire, she was so helpful in making sure the other location honored my tire insurance, explained the issues with my account, and served as a liaison when communicating with customer service. Tanicia (sorry if I misspelled her name) is so diligent and committed to quality service and customer service. Even on her off day, she made the time to follow up on my experience at her location, and then called two weeks later to make sure I had a good experience when I was serviced at another location.She has a great reputation within the company. Her previously trained employees admire her and I see why! Thank you so much for the everything. She even gave me her personal number to reach her. Thanks a bunch.

Mrs. Ravati and Mr Ishmeal provided exquisite customer service This would be the first tire place I would recommend anyone go to.🔥

Tenecia was great... she helped me with everything I needed done with my car and helped me save some money. I will be back for anything else I need done...

Went for a tire alignment. entire staff was super friendly and professional. The weight time for the service was less than I expected. I had extra work done on the spot and it still didnt take too long. There was miscommunication about the additional service I wanted that could have been a huge inconvenience for all parties but Ishmael and the other gentleman (I dont remember his name, curly hair and a beard) were SUPER professional and made it work. Definitely going back for all my car issues. date of service 04/27

I have been coming here for about 4 years, even before the change in name. The personnel here have always treated me well!! They are honest, fair and customer service is excellent!! Highly recommend this place if you need work done on your vehicle!

Listen...I came in here with a donut and have been in here for less than 13 minutes and am leaving checked out and with my new tire on my car. These guys should train EVERYONES employees EVERYWHERE on how to be professional, courteous and work both effectively and efficiently.

Great and friendly staff. Helpful with all my needs.

Erica was my primary customer service representative and she was amazing from the start. She and Teneda were very pleasant, courteous, informative, and kept me entertained while waiting for my vehicle to be serviced. It seemed as if I was barely there before my vehicle was sitting out front, waiting for me to close out my transaction. I went in thinking it was one thing but the service technician discovered it was something else. I am grateful for purchasing the roadside assistance warranty because this is the second time it saved me from coming out of pocket for new tires. I would definitely recommend purchasing this warranty and servicing your vehicle at this location.

Ravati and Erica were so helpful. The shop patches my tire and had my car back to me within 90 minutes.

Excellent service. AMAZING STAFF. Precise and direct. Efficient and exact. 5 stars!!!

I had two great experiences in the last month with Mavis on the NE Expressway. They were very friendly and prompt with the repairs and got me back on the road quickly. Thanks Mavis!

Erica was helpful and just a delight. Made what started out a bad experience into a great memory.

My experience here was amazing. A woman by the name of Erica was excellent and so pleasant that I’m going to make Mavis Tires my new car home :) and will be recommending everyone to come here!

Great staff! Had some issues going on with my brakes..tech was cool calm and collective and was able to fix the issue after multiple tries. Will be back for sure.

Tenecia was very helpful and personable. She kept me updated and even suggested a couple great eating places nearby while I waited. This is now definitely my first choice for all.my car needs!!!

Tenecia and Erica have great customer service I will always come to them for my car needs!!!

This location in particular has twice help me the first time without an appointment and in the las minute. They was able to replace my busted tire very quick. And today after I call four different NTB locations to check for availability of a tire for my car, only at this location I was able to find the right help with the right attitude. Tanisha, She went above and beyond offering me to get the tire that I need it the same day. Ordered around 10:00am and she have it at the store by 3:00 pm. I am very grateful that I found this person in this location. She really do an absolutely great job treating the customers right, understanding the sense of urgency of the particular situation. Thanks so much!

TIFFANY IS AMAZING I CAME IN THERE SO UPSET AND STRESSED OUT AND SHE WAS MY DOCTOR PHIL TO MY STRESS AND PAIN... I APPRECIATE GOOD SERVICE AND PEOPLE THAT CARE .. THE DISTRICT MANAGER WAS THERE AT THE TIME AND WAS VERY PROFESSIONAL AS WELL... YOU NEED TO GIVE TIFFANY A RAISE LIKE UNDERCOVER BOSS....

Good customer service young lady at the desk took care of me could not remember her name sorry

I called to check the status of my repairs and was told they were test driving because they heard a humming noise and were trying to make sure everything was fine. I mention this because when I picked up my car, I drove off to the INSTANT sound of my brakes making a loud grinding noise. It was loud enough to make people turn on the street. So I believe this was the sound they heard while test driving?! When I went back I told Erica who got a guy to come up and everybody was shocked there was a noise... so the guy drove the car then he made me drive while he ran next to it. His conclusion was there was a piece that needed to be ‘broken in’ and the noise would go away. I then drove into my neighborhood and my trunk dropped hitting the speed bumps as I went over them. This had NOT happened before. In fact they advised ME my suspension needed work. I had no idea anything was wrong. On the highway I hit a bump and the car was SWINGING side to side and bouncing and I was scared! My husband took the car back himself and the manager Tenecia confirmed the brakes had a piece which was bent causing the loud obnoxious noise and the suspension was missing bump stoppers. We left the car for them to repair but from there we had to be the ones to follow up. It took a few weeks. When addressing the length of time it took, Tenecia‘s response was we could have continued to drive the car in its condition while we waited for them to get the parts. While no one was ever rude, I found this response to be irresponsible and an attempt to pass the burden onto our shoulders. “bump stoppers will stop the suspension travel before the shock bottoms out, preventing damage to the shock.” To me this sounds as though continuing to drive in the streets of Atlanta missing these pieces for the amount of time it took them to get the parts could have potentially caused more damage. Finally, Tenecia stated after speaking with Ishmael we would not be getting a refund or discount for our inconvenience of any kind on the $1300 original cost because it cost them an extra $600 to obtain the correct parts to repair their own work.

This location is the best hands down I dont want to bad mouth the company because the company overall is outstanding but the howell mill location in atlanta has horrible customer service & far from professional so i recommend this location

I’ve come to this location for about 4 years. Every visit they are very thoughtful, helpful, courteous, and fun.They fix simple things without a huge (or sometimes) any fee because they focus on service and excellence and community. They would rather have a loyal customer (me) than play games and charge for every little thing.I’ve had 3 tires plugged, including my wife’s car that has the original tires on it. They wouldn’t accept payment because I’m a regular customer.Balance and rotation included with tire purchase.They took care of my brakes and are quick and efficient. They have a large waiting area where I can work while I wait.Say hi to Chris & Erica while you are there.It’s refreshing to find a place in the city that I can trust.

Erica was very helpful. She took her time with me to explain what was going on with my car. Thanks Erica you are the best

The lady who helped me at the front was so friendly and helpful! I was in a rush so she was able to get me out of there quickly as they completed my oil change. I would definitely recommend!

Very helpful with providing detail information. Positive atmosphere for customer service

Erica at the front desk was very helpful and professional. She kept me updated with my service and I am pleased. I will be coming back.

DO NOT COME HERE! THIS PLACE SHOULD BE SHUT DOWN!!!They cause more problems than they solve. They don’t honor appointments. Don’t let cheap prices entice you to come to this dog pile.

Service was faster than expected at the location in Brookhaven, GA.

Tenecia and Adam where very communicative. Especially with my last minute mechanical issues. I was in and out. Would definitely recommend.

They were amazing!! I don’t live in Atlanta and me and mom we’re talking about what we wanted to eat and they also gave us food recommendations. Erica was very helpful she was nice and friendly.

Tenicia & Erica was in great service some of the best employees I’ve dealt with in a while wonderful service and good energy

Erica and Tenesha helped me out a lot they we’re very informative with explaining the prices for my oil change and keep me up to date on my tires and battery life....

Been taking my pick up truck out of town for four years for repairs, found this mavis which is closer to home.the front desk staff are really cool and the manager (tanecia) was great with assisting me in whats good for my truck.hell they were so on point with the prices😁 i return my truck for more work on suspension issues. Yall go see these people they are great car care center

Tenecia was professional. The facility was clean in this time of covid and service was fast. Tenecia Provided me with a rebate and a how to do it online.

Every time I go here tenecia takes care of me !! I really appreciate everything she does for me and my family to keep our truck in good condition! Being a father of 5 she comes thru all the time for our suburban.

Long story. Tl;Dr: The point of tire services is that you pay money to save yourself time, or because you dont have the knowledge or equipment. This place has the equipment and that seems to be it.Took my Jeep in for an alignment before heading to the Grand Canyon. I got the 1yr alignment since I was going to need alignment/rotation after my trip (~5k mi trip). Headed to Alabama that night my tire almost fell off from them over torqueing my lugs. 2 studs were left. Luckily I have wheel spacers on so I was able to take those off and finish that leg of the journey (had street tires on at the time for the trip, so spacers werent needed right then). After calling the next day and explaining what happened, the store manager said to save receipts and theyd make it right. That didnt really help my mood after being on the side of the road at 1am and having to get some people to bring me tools, but at least I wouldnt eat all of the costs.Fast forward. Back from the grand canyon and go to bring receipts and get the alignment checked and tires balanced and rotated. I also informed the manager of some lug nuts that were starting to strip from the over torqueing and my trying to loosen them, which he wrote a note on the work order for the tech.I get the car back 6 hours later and when Im home I take a closer look. The tires have not been rotated (I had them marked since I swapped between street and mud on trip), and my lug nuts that I asked to have paid special attention to were not replaced. Manager on the phone said they would make it right and throw in a free oil change (does not come close to making it right, but whatever).I take the car back AGAIN. 2 hours to rotate the tires and swap a few lug nuts. Free oil change was not mentioned, but honestly have no faith in their mechanics abilities anyway.

Ravati was great and very helpful!

I went into this mavis location in January for service I spent 985.00 that day in the store for four new roters new front and back brakes oil change and a couple other things car has been driving funny sence then the day I found out my mom was dyeing of cancer had to rush to Chicago just recently I went to another mavis about my brake warranty and come to find out my roters was never replaced no oil job at all I was lied to and cheated out my money I called corporate store and no help the area manager name ismel was no help no return phone calls just basically blew the situation off and his own employees says a lot of things about him I had steady putting out money behind this problem as a single parent of a disabled child I don’t have money like that to just be waisting I will be filing a lawsuit and better business bureau nobody offered any compensation at all but this will not be the last of this I promise lawyers are waiting to jump on this

I had a flat on my way to visit my aunt and ended up on Cheshire bridge road known for seedy establishments and crime. I called my insurance company and they came to change out my spare. I had to travel to ne expressway to that store because the one at 2360 Chesterbridge was being cleaned for COVID-19. I was quoted 127 out the door but after shop fees and taxes it came to 144.88.They should have told me the right amount but cause there other tire places I could have gone too.I usually go to Discount tire but a emergency like this I had to decide via the internet.

Staff was professional but caring at the same time. I will always return to Marvis location on annex I 85 between CLAIRMONT and N.Driud Hills for all my cars needs.

This store has excellent quick professional service. I came from out of town and needed to replace two tires. Tenecia and Erica both helped me. Highly recommend

Kind, professional and good prices

I experienced great customer service. Erica and Tenecia were very patient and knowledgeable. Service was quick and I would definitely refer this location! Thank you for my experience!

They really took care of me. Competitive prices. Make sure you do your research in regards to rebates. Since they are transitioning to a new company some information I was told was not correct. When I approached them, they were willing to fix it with no hassle. I would definitely go back.

I received great service from them. I had them check my flat tire and they were able to get me in a timely fashion. Great customer service from Tenecie and Mini

If you care about your car this is the place to take it to get your maintenance! They get the job done plus more, when you call everyone is so polite and ready to answer questions, and when you get there everyone wears masks and they provide hand sanitizer and social distanced seating this place gets 2 thumbs up!!!!

This is the 3rd Mavis I have been to and by far the VERY BEST!!! They made me feel comfortable and kept me informed about my car the whole time. I definitely will be telling others about this location!!!

Excellent customer service, the clerk Tenecia was very knowledgeable, willingness to help, and provided the best price around. The people conducting the work, kept everything clean, and completed the job way ahead than what was quoted. Bravo Zulu!!!

Thanks for taking care of my tires and oil! Both front desk associates I’ve met have been friendly, knowledgeable and always willing to get me in for walk-in appointments!

The two young ladies that helped me with my situation were very professional and helpful even though I may have confused them with my explanation of my cars situation they took the time to understand my problem and got it taken care of

Very kind and helpful staff! We had a nail in our tire and it was late at night and most tire stores were closed. The nice folks at NTB checked out my tire just as they were closing. They were very kind and helpful and were able to patch my tire quickly and get me back on the rode. Some awesome people over there!

Erica and Tenecia are the absolute best!!! I recommend this Mavis if you are in the area

We are from out of town, and they really helped us last minute when our brakes went bad! Thanks!

My 1st time going to the store. They have great customer service and help me with everything I needed.. I would highly recommend to Friends and Family!! Thank you Tenecia and Erica!

Really great location, they could have just popped on and charged me for a new tire which is what I initially asked for but they took the time to check that the old tire was properly busted before. Nice people.

They were fast, kind, and efficient. They were super helpful in me figuring out what was wrong with my car. Highly recommend

The lady’s at the front counter were very professional and nice.

I had a great 1st experience today at Mavis! Tenecia and Erica were a big help! I’ll be back for other services

I received an oil change. Service was performed timely and respectful staff

OMG where do I begin??!!!! Experience was awesome from beginning to end the female up front I believe her name to be Tenisha she was very professional and knowledgeable about my vehicle. I will definitely be returning to this location for future services!!!!!

My overall experience was great. I received great customer service from Tanesha. She’s very sweet and kind. She made sure I was taken care of despite it being closing time.

One of your employees drove my car like he was in the fast and furious.

After Mavis bought out all the Kauffman Tire shops, the customer service took a nosedive, so when I needed work done to my Tahoe, I went to NTB. (The joke was on me, of course, since Mavis had already decided to buy NTB by that time, too. I didn’t know that at the time.)The staff and mechanics were friendly, and they seem to know a lot about what they are doing. I told them that my brakes were starting to squeal a little bit and that there was the pulsing when braking that usually indicates a need for new rotors. Sure enough, I ended up needing new brakes, rotors, alignment, and tire pressure monitor sensors. I paid well over $1,200 to get all of that done.After I got all that work done, I noticed immediately that my brakes were still squealing like before, and the rotor pulsing hadn’t stopped, either. I took the Tahoe back to the shop, and they drove it around the block. The mechanic said that he didn’t notice any squealing or pulsing on the brakes. They said it was probably just breaking in the new equipment and I shouldn’t worry about it.Then my Tahoe’s information screen told me there was a problem with one of my tire pressure monitor sensors. I took it back to NTB and noticed at that point that there was a Mavis sign on the wall. The staff confirmed that they were now owned by Mavis.After looking at my Tahoe, they said that I needed a new tire pressure sensor and it would cost me almost $100. I asked whether it was still under warranty from when they replaced it just a few months before, and they said they had never replaced it. They clarified that they had replaced the “tire pressure monitor KIT,” which apparently doesn’t actually include the sensor itself for some reason. If this makes sense to you, you might be a shady salesman. I asked them if there was a way to reset the sensor to see if it would start working again, they did that, and it started working again. Apparently I did NOT need a new sensor; they just wanted to sell me a new one.Even now, over a year later, my brakes are still squeaking after they replaced the shoes. My rotors are still pulsing after they said they replaced them (but probably didn’t). And my tire pressure sensor works intermittently after they charged me for replacing it and then admitted that they didn’t.Mavis Tire has shown me that they do not value honesty in their employees or work, and they do not value their customers. Fortunately, there are still some auto shops around that are locally owned and not under the thumb of Mavis. I’ll go to those from now on. Please join me in supporting shops like Anthem Automotive on Piedmont Rd.

Great and quick service to get us back on the road. Ask for Quame or Sean-Dale. Thanks.

They were very nice and kept me informed on the process

This place use to be great I have been going there for years sense it was NTW, now it is the pits,Example Last 3 visits.#3 - Changed my oil, I checked it the next day before a family road trip and it was a quart low!#2 - Had two nails in one tire I showed them both and marked them bothwith white chalk.They repaired one and put the tire back on, I picked the car up the next day it started going flat again it was then I saw what they had done.#1 -Called for a price on 4 new tires. Went down had them installed andthey would not honor the price.I had the persons name I talked to and offered to call them again they said that was the corporate office and they did not honor their prices!After a half hour of arguing they offered me $10 off! It was suppose to be $40.If I didnt still have anything under warranty I would never go back there.

Called on a Sunday to bring in my car for a tire rotation and balance. Was told it was better to make an appointment, so did so for 7:30 Monday morning. Arrived Monday morning to a relatively unfriendly manager named Pete and dropped off my car with the expectation to pick it up in the evening. Around 6PM received a call saying that they hadnt had a chance to look at my car because they were understaffed, but were going to try and get it done so I could pick it up before they close at 8PM. Received a second call around 7PM saying that when they finally looked at the car it looked like both tires in the front needed to be replaced because of unusual tread wear (tires were 10k miles on 40k mile tread life). When asked if they checked the alignment, they said they hadnt had time. The manager said he would look in to it and I was told they would call me back in the morning with a quote to replace the tires. By early afternoon had yet to receive a call. When I called they admitted that they had yet to look at my car because they were busy, said they would do so immediately, and would call me back by 2PM. By 3PM I had yet to receive a call so I called back and they still had yet to do anything about looking in to replacing the tires or checking the alignment. When I finally received a call back at 3:30PM, they realized they dont even have the correct replacement tires in stock (it took over 36 hours from dropping off the car to get to this point). After a discussion, agreed to do their Buy 2 Get 2 since it was almost the same price as replacing the two tires. Agreed to give them until the following day to make sure the tires were correctly installed and asked them to save the back two tires which were still in good condition. Arrived the following evening to pick up my car. No one was at the desk and had to call the store to get someone to realize they had a customer in the front. I asked for the printout from the alignment, but the technician said the printer on their alignment machine hadnt been working for months. When I went out to my car after paying, I found one of the tires that I asked to keep just sitting on the front seat of my car. Manager had absolutely no good explanation since he was able to place both tires in my trunk. Absolutely a terrible experience with terrible customer service over a 3 day period.

Great experience . Everyone was very friendly and I received wonderful service from Tanesha and the manager Nicoli. My tire blew and they fixed it quickly and kept in constant communication . I live 30 miles away but I would drive to this location . Very very friendly great experience . I would highly recommend give 5 stars

Alex is excellent and very attentive to customer care. My alignment was not only quick, but the car is driving well! He explained the document as well. My brother (a mechanic) said that the alignment was great. Thanks!

The store manager Tenecia is the best!!! She’s very knowledgeable and gets the job done professionally

Very honest and courteous and Love the Prices....Manager Is Very knowledgeable Sent my daughter in for service and They took good care of her.... Thanks Tenisha and crew

Erica and her team at the Northeast Expressway location treated me and my car with TLC.

They lied about the services done on my car. I asked during check out if they put air in my tires and he said yes and they top off all fluids. After i left, my tire light was on and a warning for low fluid popped up. I called and was told to come back. There was also no oil change mileage sticker in my car. I went back as they were working on my car and it turns out not only did they not fill fluids, but they did not put air in my tires. I asked who worked on my car, they refused to give me a name and said that the person who completed the work was on lunch break. At this point I do not trust that an oil change was completed on my car.

Horrible wait. Nobody here and they still took 3 hrs to replace my brake pads. Lazy employees.

This place is a joke. I came with 4 brand new tires and rims with 1 to be mounted. After they finish I have 2 wheels that have been damage with lack of care.Before I left I addressed this issue and was told that they would have someone fix them and they will cover the cost. Not long after I get home they are now refusing to fix the rims and default responsibility. Untrustworthy Establishment! They all need to be fired and replaced with better employees.

Fantastic...I believe this used to be a different retailer, and Mavis tookit over...I was in and out for my alignment, and the two young ladiesthat helped me were fantastic...I will most deff be going back!!

Left car there for new tires, the called about 1 1/2 hrs later offering me new shocks. I declined, then didnt hear anything for another 2hrs. I noticed it was 20 mins until they closed so I decided to call to figure out what was happening. No answer. I went back to the shop right before they closed to find out that they were out of wheel weights and it wouldnt be ready until the morning.Irritated that they didnt call me to let me know that well before I drove all the way there expecting to have my car back by the end of the day. I decided to have them out the wheels on without the weights so I could leave. Ill take it to a different location to get it finished.This is the longest I have ever waited to get new tires. Ill go to a different location next time. I have had great experiences at NTB before, this time was a disappointment.