Took my car for a check (kept losing tire pressure). After a 5 min wait OMD guy comes in, takes initial nfo, takes the keys and goes inside without giving me any paperwork, or confirming that I was good to go. He kept cutting me off everything I asked a simple question such as how much is the check up, or how long would it take. Finally, he comes out 5 min later and asks “how may I help you?”. When I told him that he’s been rude and did not answer any of my questions and kept me waiting unnecessarily without giving me any info, he didn’t apologies and just said he’s been busy. Well, we all are busy. But they clearly lack common courtesy and respect / care for the customers. I took my car back immediately and I’m never returning again!

I was traveling from Indiana to Florida with two children and our family dog. Unfortunately I came across to car trouble that left me pretty much stranded at the mercy of a mechanic. Timing was definitely in my favor that day because I ended up in the parking lot of Buckhead tire and auto repair. I was hot I was frustrated and I was in tears easily I could have been taken advantage of but thanks to this facility I was not. Although every employee was extremely helpful extremely nice and compassionate Mr. Alvin really made sure that I felt at ease. He sat me down on the concrete slab out front with my children and went over what needed to be done. He knew I was stranded with kids in of all places ATL and he quickly was able to get me back on the road. This facility could have made an abundant amount of money off of me that day and their integrity and compassion to a crying mom in the parking lot, well.... it’s some thing I will never forget. The next day they even called to make sure I made it home safely. THIS IS The kind of people that you want on your side when things seem to be falling apart they helped me more than they will ever ever understand! Thank you❤️

I am sitting in a different tire shop in another state in tears right now.I trusted this shop and went with every suggestion they had. I came in for a repair and they said I should replace my tires. So I did. They suggested which tires I needed. I went with their choice. They suggested a protection plan for road hazards. I agreed, I gave them a huge amount of money.Now I find out they never gave me the protection plan and Im having to replace an entire tire at full cost that should not have been anywhere near this expensive.I trusted this shop and now Im paying for it, literally. I cant afford this right now. I cant afford it when another one has a problem because they didnt put the protection on ANY of the tires like they were supposed to.I cant believe how badly they have screwed me over after I trusted them.

Arrived Saturday right at 4:00 pm (1 hour before posted close time). Explained I was from out of town, had nail in my tire, and needed to get home. Had toddler in the car. Manager turned us away because “they had already cut the air off and was sending his guys home.” I’m so thankful another shop squeezed us in and had it fixed in 20 minutes (paid him handsomely in cash). Do business with people who care about helping others in need, not these folks who couldn’t flip the compressor switch and patch a tire for out of town folks with a baby in the car.

In the past it was always easy to get service.but they were too busy for oil change

Very Great Service! Surprised! Had my veichle in by morning! Fixed and ready to get in late evening!!! Back on the road!!!Still Running Great!!! Thanks Guys! Would recommend to Family and Friends!!!

These guys are the worst. Dropped my truck off for tires and have my rear axel looked at, after my roommate dropped it for me, concerned I need to have it rebuilt...anyway, Tires were $700.00, ( put wrong tires on), and they came up with another bogus $700.00, Obviously for the shop because they don’t make enough money off the tires.Charged me $110.00 for brake fluid... yikes. $10.00 at autozone. $250.00 for my Emergency brake, and guess what, I tried to use my E brake and they never hooked it up. Lololololol . I have pictures to prove as well. These guys are a joke!!!!!

I had 3pm appointment. Arrived at 245 and was repeatedly ask who made the appointment. Then some tall guy comes in says it will be 6pm before I can get you. I replied why did a make an appointment? His reply was it’s just like Drs office. Very unprofessional and they’ve lost my business. Also he made a comment about I didn’t even buy the tires there? I’ve bought tires there before.

I was driving on Roswell Road this morning and an employee was moving a sign post for a SALE and suddenly swung it length-wise into oncoming traffic. The sign-post swung into my car and scratched the side of it despite our best attempts to avoid it. Had we swerved any more, we would have gone into another vehicle and caused a major collision.This was extremely reckless behavior by the employees and management, all for the sake of hanging a stupid SALE sign. I will update with a photo of the incident from my dash cam and may pursue charges for this place after contacting the police.

Very bad time management, they lead you on for hours and ending up not finishing your work. If you are fancy to call several times a day to make sure they finish one thing that’s a place for you.

Came here for an emergency issue with my vehicle. Ever since then, I have been having problems with my vehicle. Each time I come, they tell me I need to replace a new part on my car. Most recently, my battery died. They replaced the battery and alternator. 10 days later, my battery dies again and is corroded. They didn’t clean off the pads and admitted to that. (This is the second time they “forgot” to perform a service on my vehicle. The first time is was oil change. They took care of it, but how do you let someone leave when you had to drain all the oil from their car and did not replace it?) Back to the battery issue- Now, they are unsure what’s going on and assume it’s my starter. So basically, I paid nearly $900 for a new battery and alternator when apparently that wasn’t even the issue. I’ve had to come here 3 times in less than two months and have spent too much money with them. I wouldn’t recommend.Note: The workers are nice. However, nice doesn’t resolve the issue.

If I could rate this place at zero stars I would. I made an appointment online for an oil change 3 days ago. I called the shop to go over pricing and advised the rep that I scheduled an appointment already and he said okay. I get to the shop at my scheduled time just to be told that they don’t do online appointments and the wait time is over 2 hours. My goal was to get in early so that I could make it to work on time. This was a big WASTE of time! I will not be coming back here. MAKE SURE YOU DON’T SCHEDULE AN APPOINTMENT ONLINE !

Incompetent. Do not get emissions test done here. They legitimately abandoned trying to complete the job on my 2018 Volvo. Go down the road to Shell.

Pulled in and a very friendly tech saw us and asked what we need help with. The tech gets five stars. We had a bolt in tire and he said “I see you have your family with you so we’ll do our best to get you in and out as soon as we can.”Then the guy behind the counter says it will be 5-6 hours to get a tire plugged, meaning we got four small kids out of the van for no reason. Then when I mentioned what the tech said, he acted rude like he didn’t believe me. My wife has been taking our cars here for five years. Adios!I went elsewhere and they patched my tire in 3 minutes for $25 ($500/hr!)

Everyone is nice and friendly. They are taking extra precautions for the safety of their customers. They wiped down the front desk before I entered the building and after each customer. I went in for an alignment and it took less time than they told me. Also the pricing is very affordable. I compared it to other places before I went in and it was the best pricing in the market. My car drove very nice and smoothly after I went in to pick it up. Thank you very much. 100% recommend

Got brakes and rotors done here and had a great experience with Alvin. They beat the dealership price by $500, had great service, and great interaction with the people. Definitely found my auto shop in Atlanta!

Great service and great people. From out of state and had a flat, they were able to squeeze me into their schedule on a short notice and give me a new tire at a great place!

Gave me a runaround when asking a simple question: how much for a brake job on my car? The rep asked me for the diameter of my rotor. Seriously? I have make, model, year and VIN...but the diameter of my rotor? Cmon, man. What if granny called and asked for a quote for brakes? Are you going to ask her for the diameter of her rotors? Keep it simple, man.

BIG SHOUT OUT TO Alvin and Josh! Helped me with a flat!! Called near the end of the day and they cheerfully said to bring it in - if I got there by 4pm theyd do what they could do get me fixed up. THANK YOU GUYS!!! Reliable service EVERY TIME. Have taken my cars to Goodyear for many years and will for many more.For some reason, I lost my mind on Thursday and took my car to a competitor up the street (because it was close to where I had the flat). What a mistake! Got the run around. Should have taken car to Goodyear to begin with. My car sat for 2 days at the other place waiting for the right tire to come in. Frustrated, I finally picked up the car, drove it on the donut to Goodyear. Goodyear had my car all fixed up in less than an hour.THANK YOU AGAIN GOODYEAR

Running late for work when I got there I realized I had ran over a nail. So I drove my car up to the closest tire shop which was good year they were able to get me a new tire and bring me my car back to work in less than an hour. I had really good customer service from Goodyear and I would definitely go back.

This is the place that people warn you about with car repairs. They will come up with additional needs for your car to make sure your bill is hefty. Want an oil change? Leave with at least 2 issues that your car never had. This happened EVERY TIME we came in, a total of 3 times. Absolutely unnecessary and to make them an extra buck.Horrible services and crooks. STAY AWAY.

Paul is a great owner and took very well care of me. His staff is wonderful and they did a great job working on my car.

This is the best tire shop youll find in the state of Georgia. These guys were way more affordable to help me fix my flat than any other tire shop on Roswell road and they are really nice to deal with. They took care of my car promptly and when I had to come back because of some loose break pad issue, they tightened it up without charge. Honestly love coming to them and will drive out of my way to see them.

Fabulous customer service. Everyone is extremely helpful and I was fortunate to be able to get my tire fixed within 30 mins. Normally, this place is booked so I would Def suggest making an appt instead of dropping in.

The team here always takes such good care of my car and they explain everything to me so I can understand. They are fast and courteous. I highly recommend this shop as you need someone working on your vehicle you can trust.

All the gentleman were super friendly! I had an expected turn around of three days and my car was ready the next day. Quick, speedy, and well worth the cost! HIGHLY RECOMMEND!!!!

Great place! Very trustworthy people. Guys at the front desk are amazing and Don the service manager made sure i was taken care of. Got some work done and these guys took the time to take me to my car and show me the problems and showed me my old parts after completion. Definitely recommend this shop if you’re looking for a home shop to take all your cars to.

Goodyear Buckhead is a great dealership Alternative for our Audi Q7. We always get our oil changes there and just recently gave us a great deal on an odd size tires (21”) on our SUV. We had new brakes put on at same time too, and price was nearly half price of the dealer quote. Management staff is extremely friendly and always explains in detail exactly what we need done to the car. Great Trustworthy spot in Buckhead!

My vehicle was low on oil and I stopped in to purchase a couple of quarts of synthetic oil. Paul, the owner, suggested that I let them add oil from their bay since it is much less expensive. They drove my car in, added the oil needed and I was back on the road in no time. They are awesome!

This is the worst experience I have ever had at a tire shop. My car has been here for two weeks. I had two tire replacements and a rim repair. I was told my rim could be repaired and that I could pick my car up 4 days after drop off. On the 4 the day I was told my rim could not be repaired and I needed to find my own rim. They would proceed to order the new tires only. I ordered a new rim just to find out the employee gave me the WRONG mailing address.Fast forward 8 days later my new rim arrives and they STILL did not have my new tires ready. Apparently they ordered the WRONG tires and had to reorder. I had to wait an additional 2 days before I could pick up my car. The communication is terrible between customers and employees. The only time I got an update is when I called the shop myself. It should not be this difficult to get a simple service.

Quick, friendly service! Being a new customer, the mechanic explained every step of the process and made sure I was involved during every decision. Ive never felt more at ease, reassured and confident within 15 minutes time. Definitely recommend!

Great service...as a college student its hard to know who you can trust with your car because you never want to be ripped off. Its also another thing when you dont know much about cars. I had been driving my car one day and noticed a noise coming from it, so I brought it in. They were patient with me and explained the problem in full detail. I came back the next day with my problem resolved and a little more knowledge about my car. I appreciate the help!

I made an appointment here to get an oil change, it was very fast and easy. The people who work here are very friendly. This was also all at a great price! I will only come here to get my car worked on. Overall an extraordinary experience!

Awful awful experience. Had to come back here 4 times to get my brakes fixed because they put horrible pads on the first two times (the third time they did nothing and I had to come back the next business day). They then wanted to charge me extra for these “new” pads they put on for hopefully the last time. Please beware. I paid $500 dollars after everything was all said and done and they still wanted to charge an extra $50 dollars for brakes pads they didn’t fix/replace in the first place. MIND YOU, they did the work THEN told me I owed an extra $50... rather than have me sign off on the extra charges first. I would have just gone to my dealership if I knew they were going to be so awful. When I refused to pay the extra $50 after the $500 dollars I already paid the guy rudely gave me my keys and said “here I don’t have time for this”... like I had time to come four different times for them to do a simple brake replacement? Please beware and just pay the dealership price. Less of a hassle and probably the same exact price.NOTE: The workers are really sweet! That was the one plus. Honestly wasn’t going to write a review since they were so nice, but the person at front desk today was very nasty so I had to do it.

We took in our vehicle with engine light on. They ran a diagnostic. We spent $1200 on a simple repair of coils and shocks. Drove away in our vehicle with engine light still on and running rough. We took it back. They looked back over diagnostic and declared we needed yet another type of repair. So, we spent money on a repair we didn’t need and they assumed zero responsibility. Also, most mechanics and dealerships will waive the diagnostic fee if you agree to the repair in house. This mechanic shop did not do that or offer to do that. As a matter of fact, they did not offer to compensate at all for their error in reading the diagnostic. Unfortunately, there are unethical auto mechanics-so be cautious.

Came to this place for an oil change, they broke my door. Then didn’t even have the decency to tell me. Had the nerve to drive the car around and not say a word. I pulled the door and it immediately came open. I thought it was odd. When I tried to close the door however, it wouldn’t shut. Needless to say, I was livid! They didn’t even fix it. Had to take it to the dealership and $100 later, it was fixed. Had to fix something that wasn’t even broken when I went in. Horrible experience.

Ordered a tire to be sent to this location and was promised a price and appt as soon as they opened the next day. Not only was the tire not delivered to the right location, but it took three hours to get the mix-up straightened out. When paying for the tire, I was charged double the price of the quote I was given on the phone. After a long back and forth finally someone higher up was willing to listen to me, and saw that I was overcharged, that they had overlooked a wrongful charge on my bill. Got it straightened out, but not worth the hassle to get taken advantage of.

Great service.... always very good at explain do what they are doing, setting proper expectations on how long it will take and the job always seems to come in much lower than I would have guessed. Great company to do business with! You can be sure I’ll do all my car and tire with here from now on

The guys at this shop are very friendly and quick! I came here after Firestone told me I needed about $1k worth of repairs when I asked them to check my squeaking brakes. The guys at Buckhead Tire fixed my brakes in one hour for $200! There is also a Panera just a five minute walk from the shop, so I was able to get work done while I waited. Great experience!

Like an oasis in the desert, Buckhead tire and auto helped us get through a dire situation as we traveled from Texas to Maryland. The staff was courteous, friendly, professional, and quickly attended to our vehicle needs. By the time our truck was complete with a new set of tires, we knew the staff by first name, and had a great recomendation on lunch. This is definitely a first rate business, and a great representation of the Goodyear reputation...!

Took my truck in with a flat tire while driving on the spare and dropped it off around lunch time. Came back after work and they said it was a valve issue that they fixed and they had put the tire back on and properly put back the spare tire and even the roadside tool kit and charged me $0 for the whole thing. Truly do not find businesses that are this generous anymore. 10/10 would recommend!

This Good year you can trust. I had a great experience. Ive been to a few other places in the area that havent been professional. They did the job well and quickly. They didnt try to sell me on something they couldnt do properly.

WORST EXPERIENCE! I would not recommend this place. My car AC recently broke and I brought it in to get checked. I was told that I was going to need a whole new AC Compressor and would cost around $1,900. I decided to get a second opinion. Thank goodness I did. Turns out I only needed to get the AC recharged and cost only $150. My AC is working fine now. Not a trustworthy place and I will not be going back to them again for anything!

Quick and super friendly. They ensured that they explained exactly what needed to be done and why. They took me into the shop and showed me on my car what was wrong. I will def be back if I need any work done on my car!

Great service - first time here for a simple oil change in the morning before work. I worked using their speedy wifi and chair/desk during the 45min service, as promised.Richard took really good care of me - great guy who made me laugh and leave with a feel good smile.

They were nice and knowledgeable, I just have one complaint. They charged me $100 to check and see why my engine light was on. I didnt know this at the time, but pretty much every other place does this for FREE. DO NOT get your engine light checked here, take your car somewhere else where they will do it for free.

Our Toyota Sienna minivan is 9 years old but doing fine because of the great care it gets at Buckhead Firestone. Regular oil changes, tires / brakes and other incidental repairs are all done here.

Very disappointed.I came here a week ago for an oil change and to have my rear brakes looked over before using my truck to haul a very heavy trailer out of state.I suspected I needed pads and could hear the start of some grinding and conveyed this to the service techs at the counter.Anyway I was told my brakes were fine and nothing to be done....I pulled my rear tires off and clearly observe almost no pad material is left and the start if gauling on the rotors. They consider that fine? I doubt they even inspected.Once removed it could be seen the pads have worn to the rivits and are in dire need of replacement and this was reflected on the rotors as well.It was not a safe condition to continue driving with and could have been disastrous hauling a heavy trailer over the mountains in that condition.I can only assume they never actually inspected my brakes.I will most certainly never return and will ensure I share my story with any who will listen.

Took car in for a simple alignment and had to go back the same day because it was pulling to one side and the steering wheel was not straight. When I got back they tried to tell me I needed to replace my already new struts because they dont know how to perform an alignment on vehicles properly. Each person I encountered had a I know more than you mentality. They didnt because they wouldve seen the struts on the vehicle were new all around. I get in my car the next day to find my seat trim is broken and it definitely wasnt like that before they touched my car. Needless to say I wont be returning to this location for any service. I suggest those considering this place look elsewhere also.

First rate operation.......Fast, dependable, reasonable and stand behind their work. Excellent customer service. Nice and helpful group of guys.

Buckhead Goodyear does all of my car service since there is no dealership for my Isuzu Trooper. They are courteous, the mechanics do an excellent job, and I buy Goodyear tires only. I can count on them year after year & highly recommend them.

Alvin and the crew are the best !!! My daughter lives about 1/2 mile away and had a dead battery early one morning. They came to her apartment, changed out the battery and had her on her way to work in less than an hour from when she called the store. The only charge was for the battery. No hidden charges.

I had a great first time experience with Buckhead Tire this weekend. I contacted them via google message on Sunday asking for instructions on leaving my car overnight with a bum tire so it could be near the top of the “queue” come Monday morning. I wasn’t expecting a response back but they messaged me a reply in a matter of 5-10 minutes and I dropped it off Sunday evening.I got a call first thing Monday and my vehicle was ready to roll in a few hours. They were honest about the nature of the repair (small screw that was plugged/patches) and were extremely nice. After a few unpleasant experiences at my local Goodyear I’ll be taking my car to them from here on out.

Totally wasted my time here. They quoted me 45 minutes to an hour max for an oil change. I specifically said I would wait for it. He told me there were no cars waiting for service so it would be quick. I walked next door to get lunch and came back 45 minutes minutes later to see my car hadnt moved. When I inquired if it was done or just had not moved, he became extremely flustered and started looking everywhere for my keys, including his pockets and all over the desk. It look a long time for him to finally find my keys, at which point he said my car would be next. I said I had to leave. I used up my entire lunch break already and got nothing done on my car. He wasnt even apologetic in the slightest, just handed me my keys and said ok. Guess you guys dont need the business.

First time and last time I will ever go here. Way over-priced and customer service is horrible. They charged me for battery installation and by the time I got home, the entire battery was loose and the connection actually came off! Ended up taking it to another automotive garage; I was in and out so fast - and the price was a fraction of the cost. Completely disappointed with Buckhead Tire; what a bunch of clowns who work there. More importantly, they can be a huge liability. DONT TRUST YOUR CAR WITH BUCKHEAD TIRE & AUTO REPAIR.

Professional and efficient, but they tried to turn a $300 job into a $900 job. Watch out for all of those add ons - some of them arent regular maintenance - like fuel injector cleaning. If you google this then its a controversial topic. Usually a $7 bottle of injector cleaner will have the same results as the $150 service. Do your research before committing to a add-on.

My experience at your Goodyear dealership was very enjoyable. The problem I thought I had, and would have cost me more money, was diagnosed differently and the job done efficiently. I will recommend this dealership in the future to my friends and will return when needed.

Have had tires replaced here in the past along with some other minor maintenance service. The people are friendly and willing to answer your questions.Its a convenient location for me

Very kind and responsive! Clean waiting room.Appreciate their interest in doing the best job possible! Will definitely use again.

I had a great experience. I went to them bc of their online rating of 4.4. I needed new front brakes and an oil change. Richard was very friendly and informative. There were no surprises or hidden fees, I paid exactly what I was quoted. The owner, Paul, is committed to customer service, and as someone whose worked in customer service for over 30 yrs, it’s very much appreciated. Even though I had a minor issue with the new brakes, they repaired it immediately and with a professional attitude, and Paul stands by his mechanics work. He assured me that if I needed anything, it would be taken care of. What more could one ask for. Thanx Gentlemen.

Very nice people, clean in the inside just slow service. It took an hour and twenty minutes for an oil change with an appointment and I was the first customer when they opened at 8am.

Great service. They just forgot to check undercarriage for knocking noise while doing tire rotation. But i asked about it they gladly obliged to. Take for a test drive with master tech and then gave me future reasonable work order i will need to save up for! shocks. For stability is next on my agenda .thank alot guys, for quick appt and service .

They are the most professional group I have dealt with. Fast and very communicative! Highly recommend.

Exceptional and professional service always! Would highly recommend. Have all our cars serviced there.

Very helpful and friendly service. Passing through Atlanta and they were great in helping us with a small problem. Highly recommended.

They consistently have good car repairs and checkups done for my car. Very good customer service. Technicians are very knowledgeable and friendly. Highly recommended to everyone.

Highly recommend!!!Excellent customer experience. Fast and efficient, same day service.

Ive been coming here now for a year or so. They are very personable and reasonable. They are knowledgeable and polite in explaining the problem to you and have a professional demeanor. Ive always been happy with their work.

Great experience with the team at Buckhead Tire. They were able to see me without an appointment, fixed my tire without issue and let me know of upcoming maintenance needed without being pushy.

Buyer beware! These guys told me one thing did another that added $130 to the bill. Second time I had this happen. Avoid at all costs! Too many other tire joints around to frequent one you know is shady!

These guys are super professional, friendly and very knowledgeable. They made me feel comfortable when I walked in, and they did an excellent job on my vehicle.

This place does not take customer service seriously.

I wish I could give 0 stars. Do NOT go here for anything besides an oil change.Took the Corolla in on a Saturday because the a/c wasnt working; I received a quote for $1300 and probably 8.5 hours of work, were closed on Sunday so it will probably be completed end of day Monday, but definitely by Tuesday.Tuesday afternoon rolls around and I call the shop. Sorry its actually going to be Wednesday but it will definitely be finished then. -->Frustrating, but ok fine. They mentioned the entire dash had to come out to get access.4pm Wednesday I get a call Im really sorry to say this, but it wont be done today either. If you can get here before we close though we can give you a rental car. -->So at this point Im very irritated with the run-around on when this will actually be completed and I ask to receive a discount instead of a rental. Im told hell speak to PAUL and get back to me.5:30pm Wednesday I get a call saying PAUL said there is a $50 coupon online that we can add on for you -->Yes. I am very aware. I brought up that coupon when I dropped the car off AND its available to anyone. PAUL did nothing for me, PAUL suggested I get a discount I was already going to get anyway. I spent about 10 minutes discussing the value of creating repeat customers (I have a jeep that needs new tires too!) and how just offering me something more to make me feel better about them promising me 8 hours then taking 4 days can go a long way. He spoke to PAUL again. PAUL did not care. (The theme here is PAUL doesnt care about customers.)Thursday 5pm I get my car back. I run the a/c, its cold. Great! They didnt add on my coupon and I had to bring that up myself, but at least I got my car back. WRONG. When I put the car in reverse with the a/c on you can hear a very loud rattle. I call them up Friday morning and drop off the car AGAIN, and take their loaner car.Picked up the car again Friday night then was out of town all weekend. Sunday night I get in that car to grab dinner and guess what? RATTLE AGAIN. I take it back for the THIRD TIME on Monday and again take the loaner. FINALLY, end of day Monday my car is back and no longer rattles. All supposedly due to A subjective amount of insulation you can add around the compressor.For those of you keeping score, I was promised 8.5hours, and it took 9 days, 3 trips, and 0 coupons. The entire time I dealt with Richard, HE was great. Richard truly understands the value of a customer and did a great job. The way he remembers names and interacts with the other customers was great. Unfortunately Richard does not own the shop. I am new to Atlanta and have no loyalties to any auto shop yet. This was my test run of well if they fix the a/c in the corolla, Ill spend $1000 on tires for my jeep. NOPE. I hope you understand the value of repeat customers PAUL. If you had said well the price of a rental is normally $30/day and we had your car 4 days too long, so let me knock $120 off then youd be doing my tires as well and getting another grand out of me. Now, I will never go to your shop again and certainly will not recommend it.OH...and my car was covered in dust with soda can rings on trunk and the cup holders and mats were full of dirt. Worst experience possible.

This is the absolute worst auto shop I have been to. I was a loyal customer for over 2 years, and while I always thought I was getting the run around when there was a new issues they found every time when I took it in, the staff was friendly and I trusted them against my better judgement. I could not have been more wrong, Alvin and team are scam artists. When I spent over $3k on service one day, I got in my car to find out my A/C was having issues. When I finally had the time to take my car back a week later and explain they must have messed something up while performing other service, they informed me they wanted to bill me another $400+ to fix the issue that THEY BROKE. Stay away at all costs! They draw you in with their friendliness to only tighten the screw on you when they finally can and extort as much possible money out of you as possible.

Great place to have your car or truck worked on try them out great price on tires

Overall wonderful experience!! My service advisor was professional, curtious and knowledgeable. They were thorough and friendly from beginning to end. I would absolutely recommend Buckhead Tire!

Got stranded 150 miles from home in ATL on a business trip because of an issue with my tires. They took a look, got me a new tire and had me on the road again in under 2 hours for a much lower cost than expected. I even asked them if I needed a second new tire for the other side of the axle and instead of upselling me, they let me know why that wasnt necessary.Im so glad I stopped here and not another local place. Richard was amazingly friendly and helpful, and showed genuine concern for my safety and that of another customer who left the shop while it was raining.If I were local, this would be my go-to place every time.

Youre looking at the best garage in Buckhead. Just returned from getting my tires replaced here. I was on the way to another garage but the person that booked me in there was so disinterested that as I drove past here I thought Id spin around and give them a go. No regrets, phenomenal service, the manager took time to get to know me and the car and really explain what they were going to do while making recommendations such as filling the tires with Nitrogen. An obvious upsell for them but I went for it on the basis of the service and the explanation. Spoke to another guy there who was equally helpful. I wont be taking my car anywhere else from now on.

This place was awesome. The people were friendly, the place was clean and the service was very fast.

Good service at a reasonable price, especially for basic repairs. Get a second opinion for any large issues they bring up though.

Top notch customer orientation at the front of the house. Reliable repair and service in the shop. They always set expectations on price and timing up front.

Called left me on hold for 10 minutes; picked up the phone & said they need the tire size after I gave them the car type??? The first time when they left me on hold.UselesTerrible customer service

I am traveling to Atlanta to visit my friend. My car was making noises when I used break. I visited this shop right at the door open and was told I need to replace rear break pads, rotors and calipers and break fluid was leaking. With costly labor, it would cost near $1000 and the shop could not guarantee to finish the job before I had to leave for a meeting. Luckily my friend recommended another place. I drove to the second shop with 20 minutes, spent less than an hour and 1/3 of the money to get rotors and break pads replaced before I had to head for the meeting. In the second place, I was told calipers just needed minor adjustment, break area was dry and there was no break fluid leaking. People in this shop are nice so I gave two stars but I dont understand what had been going on in this shop. I was disappointed.

Best Auto Shop Ever! The people are so friendly and the service is amazing! Keep it up yall!

Highly reccomend. These guys know what theyre doing and I appreciate that they talk you through the process so that you fully understand what is being done to your vehicle.

Service completed efficiently and as expected. Staff were helpful and friendly. Would recommend.

I was running late for work and needed a quick oil change. Matt got me right in and out. Great service!

Richard was extremely helpful & honest !!My 4th experience here and is always a blessing and truthful...I own 3 vehicles and all 3 have been serviced here ....Keep up the wonderful experiences !!!!

Richard Kiker the service advisor I spoke with was exceedingly professional polite and efficient and i had an oil change new wiper blades and air filter. Was in and out in more time and highly recommend the shop!

Seriously didnt even get passed calling the shop because whoever picked up just kept interrupting me. He just kept saying he wouldnt know whats wrong with the car until he looked under the hood . . . Duh. Maybe give me a chance to speak before you keep interrupting me.

Super service always! I have been going to this shop for years. Always very happy with their work and services.

Always a positive experience. Very knowledgeable and friendly. Been going there for many years.

I highly reccomend this location. They are very professional, trustworthy and tell you exactly what you need without any of the sneaky addons. Richard is very courteous, and friendly, I couldnt ask for a better experience, and the prices cant beat be beat considering the level of service that you recieve.

Fast, friendly service with tire repair. Plan on using them again to get new tires in the near future. Will update when it is finished!

Recently got a tire from this place in right off the bat they started up charging me for the tire to get it done “today” but if I wait till tommorow there won’t be a fee, now it turns 7pm and they closed with my car still there and not a call back or anything. I’m a ER nurse and now have to uber Home because they said they will be done by a certain time and never finished or called back. They also charged me extra just to get it done same day, dropped it off at 1. For 1 Tire replacement. Horrible customer service and not a care in the world for others

Great service. In and out quickly on a weekend! Thanks to Richard.

Wonderfully fast and friendly service! My car was fixed in less than 1 day even though they had to order a part!

These guys are incredibly trustworthy, honest, hardworking repairmen! I took my 2003 Murano into them and I spent a pretty penny, nothing like I would at the dealership, and my car is running like brand new and will last me 5 more years. They explained every problem to me, showed me the issues, and we discussed the plan to revive my car. They worked on it for 4 days and I could not be more happy. I also stop in for the occassional oil change or tiny problems and those are also a breeze. THANKS GUYS! You saved my car!

Fast and Friendly Service! I came in and needed a flat repaired and potentially replaced about an hour before they were going to close. Tammy assured me that they would take care of the problem. Before I knew it, the issue was resolved!

I took a vehicle in for a tire repair. They repaired the leak. Later that night I get on the interstate and notice a bad vibration in the tire they repaired. I stop and look at the tire and it did not have any tire weights on it to balance the tire. I took it back several days later and was charged again for what should have been fixed that day. This place is nothing more than a slimy rip-off scheme. I can honestly say that I will NEVER be going back there for anything. I hope they enjoyed the money they stole.