Dylan Harper, was incredible. He was so persistent in getting me what I wanted & needed. I’ve never had better costumer service in my life. He did absolutely everything in his power to help me. Without a doubt dylan is the hardest working Verizon worker. I had to go to three Verizon stores today & as soon as I came here he helped with all the stress of the day already by making sure I was taken care of. Not only did he take care of me but also sold to the other person with me, great salesman, very helpful, & dedicated. He did more then he had to to help me. I am forever grateful. As a business women who needs her phone, i was very impressed.

I needed help setting up my new phone and Tyler helped me out. Showed me how to go to my Gmail account. He even put a screen protector on that the other Verizon store on 250 denied putting one on for me. When they said they would. I give Tyler 5 stars for being so polite and helpful. I definitely will be shopping at this store now. Thanks. God bless.

Tyler was seriously the best! He was so helpful and was so patient with our 10 month old Son! If I could give 100 starts I would! Super fast and smooth process. I think we found our new store to do our phone shopping!! Thank you Tyler!

Had a wonderful experience buying 2 new phones with Tyler. Highly recommend this store and rep, very kind and knowledgeable young gentleman

Awesome!!! The 3 guys we dealt with were very knowledgeable and a pleasure to deal with. In the past...trading a phone was as painful as going to the dentist...not this time. Hopefully these guys will stay in the Ashland location for a long time!!!

Excellent customer service from Tyler today. He reviewed my account and bill with me and even gave me a good deal on a new pop socket! Highly recommend this store and associate!

Excellent buying experience. Very helpful

Tyler was so informative and helpful. He explained everything so I could understand it. Tyler was very friendly and has excellent customer service

Greeted immediately and received service within minutes. Dylan Harper had me out the door quickly with all of my goals from the visit achieved.

Great interaction getting two new phones with Tyler! Very knowledgeable and patient young man

Had a great experience here. Dylan Harper was the one who helped me. He was very nice and seemed knowledgeable with the phones. Tyler was extremely nice and helpful also. Would definitely recommend this store.

Switching from a landline phone to a cell phone for my parents. Looking for something simple to use, primarily for voice only. Michael was extremely helpful and efficiently thorough in setting in motion the transition process. Would highly recommend this salesperson and retailer for your mobile phone inquiries. Highest rating!

Went into Verizon Tyler was very helpful Blake was vary helpful got a new phone and watch

We were out of state on a road trip and stopped in for a new car charger. I had a nice gentlemen offer to help me find the correct one.In and out within 10 minutes.

Very kind and helpful! Helped switch my account around in a quick and professional manner

Dylan Harper was extremely patient and knowledgeable; he made switching to Verizon a very good experience.

The experience was the BEST I have ever had with any of the Verizon personal.. Michael explained things to me about my phone that were never told you me before. He is very knowledgeable and explained things to me in a way that I understood them. He also helped me get into a brand new phone.. Kudos to him...

Great experience at this store. Tyler was very informative and knowledgeable and Dylan did a really good job jumping in to help with transferring my info to my new phone!

Michael redeemed my bad experience at this Verizon location. He sold my my Galaxy S21 Plus. When I had questions, I tried to call the toll free number and received absolutely no help. I then returned to the store and Michael was not there that day. The store manager was unfriendly and seemed very disinterested in helping me or answering my questions. I was told repeatedly, theres nothing I can do about it. And was basically ignored until I left the store. I went back on a day when Michael was there, he listened to the problems that I had, came up with a solution, and fixed it within 15 minutes. I cant say that I suggest this location, but I will recommend Michael. He is located at the Ashland Road store in Mansfield. I believe it is worth the trip if youre from the Ashland area. Thanks again Michael.

Fantastic service from Dylan H! Highly recommended.

Had a great experience at the Verizon Store with Dylan Harper and Blake Brewer.

The experience was a good one as I was able to replace my old phone with a new one in a timely manner.Michael was courteous and willing to help me get what I needed. He also gave me advice on the best phone for me.

Desmond was awesome! Very patient with my questions. Very thorough in exploring all savings options and explaining them clearly. Switched info over to our new devices and even paired the new phone with our vehicle for us. 5 stars for sure!

Great customer service, tyler was a big help!

Great bunch of guys, very helpful work from Dylan and Tyler here

Excellent service from Tyler and Dylan!! Very transparent with costs and fees, highly recommend this store

Had a great experience in store gettin my iPhone!

My customer service was very patient with all my questions and help me understand my new phone he was definitely my hero, no so much my cat who caused me to get a new phone in the 1st place.

Excellent service and help at this Verizon! Tyler was very kind and knowledgeable, quoted us on every option available.

Dylan Harper was very courteous and helpful setting up my new phone. I always am glad I chose to shop at a Verizon wireless store in person.

It was excellent service couldn’t be happier

Michael was very helpful and patient in answering all of my questions.

Excellent experience with Tyler, very knowledgeable and respectful young man

We were really in a pickle about having a childs phone issue, Tyler S. Was phenomenal in working with Verizon and our account to resolve the issue, admitted cell service costs are ridiculous but it is what it is ... so here we are

Excellent and speedy service with Tyler today!

Tyler was a fantastic help! Thank you!!

Came to buy a phone and was in and out. Mason made the process fun and easy. Transferred my stuff to my new phone and had me laughing the whole time

Goal was to buy a phone and add another person to our phone plan. Desmond Sexton was a careful listener and assistance in accomplishing the goal. Good deal, irresistible promotion, and such professional service!

Excellent service with Tyler and Michael! 5/5 Gor 2 s21s with the current deals!

Great Service from Dylan Harper.

Tyler was exceptional..great service..quick and easy

Very kind and professional gentleman here. Tyler helped me with a huge smile the whole time!

Wow! Mason is so good! Spent 3 hours with me to make sure I’m good to go!

Great place. Mason helped us with our phones and was quick and polite

There was no sales person pushing you to buy. He asked what my needs was and what I was interested in. He also was attentive to others in need of a quick question. I was very comfortable when buying my new phone.

The new manager was very helpful to me and others while I was there. He answered all my questions and my wait was not long.

The guy that helped me was very nice and knew what was wrong with my phone right away. His name was Tyler S.

Upgrade 2 phones with Mason. He was polite knowledgeable and made you feel like he cared about helping my wife and I. I would highly recommend this store and Mason to anyone

Great customer service.

Great service! Desmond was awesome and very helpful!

Only one worker, will never go here again, he has no clue on anything

Worked with Desmond, he knows his stuff

Wow! Amazing customer service! Desmond is such a sweet boy!

Amazing sales staff that made sure I got the right phone for the right price. After ahead to return lower model phone they help me get a better one without questions

Great service 5/5

Excellent service from Michael and Tyler!!

The guy who helped me was fantastic, he was even new to the company but he was great, . But the acting manager is very very rude, and he lied straight to my face and did not let my 5 year old daughter use the bathroom, and we spent over $2k on update and spent over 2 hours there.

Excellent service! Thank you Desmond Sexton!

Great service

Great help

Great service and info. Friendly atmosphere, work well together to provide better be service. Bryce was very helpful and conscientious. Will tell my friends about this retailer. And will definitely stay with this group.

Desmond is great!

Guy there that put on my liquid screen protector was very helpful. He explained to me what the liquid protector did and and how it worked. Id gladly go back there and spend more money.

Always work with desmond

This location has great staff with excellent customer service skills. If there is something they don’t know instead of making promises or telling lies, they contact the appropriate people through the appropriate channels and they find the answer! They transfer contacts, activate phones, and teach people how to use their devices. When I bought my phones they explained in detail all my billing information and was spot on with all my estimates when my first bill appeared! Seeing as to how I’m a veteran Verizon person myself, I have to say, the service is quality here! And the reviews from everyone else says just that! Thanks Bryce and Braden!

Larry (& Bryce) were the nicest, most genuine people I have ever dealt with from any Verizon store. Larry actually LISTENED to what I needed and my budget. Larry made sure I got a phenomenal deal and was very patient.Thanks gentlemen!!

Awesome experience at Ashland store. Larry was outstanding!! So helpful and willing to stay after work hours to help me retrieve important info and transfer to my new phone. Thanks again😁

This store is a rip off. My husband uses his phone for business and needs to have it working where ever be goes. The store would not guarantee my husbands phone past 14 days. My husband purchased a new phone before vacation and the charging port was bad and they would not replace the phone. He talked to Verizon on the phone and they would mail him a phone if he pays off the bad phone first. If your phone goes bad, you still have to pay for it if you are past 14 days, before you can get another phone. Do not buy your phones at this business. The service is poor and Verizon rips you off. I am glad that I purchased my phone at Sams Club out of state. I received a much better deal and my phone works!

Great service

Excellent devices

This is the best Verizon store in the area! Staff is very friendly, knowledge and make you feel welcome. I’ve never had a long wait here and always great service. I will never go to another store because I honestly enjoy stopping in this location. Wish I could give them more ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I had some technical problems with a Apple Watch. I went to this store to see If I could get help. The associate (Andrew) was very patient with me and was able to trouble shoot and solve my problem. I can highly recommend this store and especially Andrew with your wireless needs.

Tyler was awesome

Being a student at the local university with no car the location was great with a 20 minute walk. My Sony Z3V stopped working and I needed a phone fast. When I entered I was greeted by Brandon who was so helpful and patient. The phone selection although limited had phones ranging in prices from $5 to $30+ a month with contract so there is something for everyone. I loved that no one was forcing some kind of bundle on me or some needless fee. They gave me what I needed and was out within an hour which I wish the corporate stores would do. Best service Ive had at Verizon.

Desmond was awesome to work with

Desmond was very helpful

Work with Desmond .

Fantastic service representative, best service Ive ever had with any wireless provider.

Wonderful staff. Always willing to go the extra it takes to make you happy

Desmond is best

Awesome staff.

This was the first time I have been to this particular store. I spent some time working with Brice to solve some issues with my new Pixel. He was incredibly helpful resulting in the LEAST FRUSTRATING experience I have ever had with Verizon. THANK YOU!!!

Andrew was great he was so helpful with everything I needed and answered all of my questions. We will be coming here from now on.

Hey had an great experience at the store today with Andrew.

Great Service! Very pleasant and informative. Took the time to setup many things. Even went out to my car to help me with my bluetooth!

Very good service

You break it they fix it what more do you want? All kidding aside these guys are great

Everyone at this store is so friendly, helpful, and very patient. Ive gone to the other locations but come back here as the service cant be beat!

Doyle has been our family’s Verizon guy for years now. He’s always professional, knowledgeable and patient when we are in need of any phone services. I refer people to him all the time. He’s the go to Verizon Guy.

Not a fan of over priced contacts.

Larry was great. And took good care of us

Definitely went above and beyond to get all of my issues solved! Did not have to wait very long and was treated very well.

Very knowledgeable and helpful with phone needs highly recomend this store to everybody. A+ rating

Desmond was awesome

Great establishment.The manager here will do everything he can to ensure your visit was a great one.

Dont wait for 3 hours at the other locations, come to clairmont in Ashland. Fast, friendly, knowledgeable, full service location.

Best store. Can tell its locally owned and operated unlike corporate owned. Will never go anywhere else. Customers here for life.

The manager there was very helpful and knowledgeable. I would recommend to friends and family.

Great service, manager is always willing to help when I come in. Theyve been my Verizon team for years!

Great service! I worked with Chris Stoffer and he went above & beyond. I would highly recommend this store!