Earlier in the week I went to the Ashland US Cellular because my phone was charging extremely slowly. I figured it was probably time to purchase a new phone. After Avram assisted me with removing a bunch of non-used apps I went home (since I forgot my charger) to see if the phone would now charge faster. I left with him saying if that didnt work it was probably just my charger needing to be replaced. Unfortunately, my phone didnt charge faster so I headed back to the store a few days later w/my charger just to be sure. Avram checked out my charger then tried a new one and the problem was solved. I cant say enough about how professional, helpful, and courteous Avram was towards me. Even though I stated that I might need to be getting a new phone not once did he bring it up or try to sell me one. He made every effort to resolve my problem in the simplest, least expensive way possible. I commend Avram for caring about the clientele and US Cellular for the type of employees they hire.
Ive been helped by Avram and Sierra on separate occasions. Both are very professional, polite, and not pushy salespeople, which I appreciate with every fiber of my being. If you happen to be sitting at the shorter end of the counter, peep to your left for a laminated masterpiece, drawn by a fellow customer.It made me smile.Thanks US Cellular! (aka the best cell provider for living on the mountain) 😘
The sales rep was knowledgeable about the different options available to fit my needs. The sign up process was straight forward and their prices were competitive. I would recommend this business to friends and family looking for a good mobile phone store in Ashland, OR.
I’ve been a customer for years and today I was able to upgrade my phone with no out of pocket money and keep my same plan. I had a great experience, everything transferred seamlessly.Thanks for being our local store.
Sierra was beyond helpful! She succeeded at meeting all of my needs. I definitely recommend asking for her when it comes to needing any help with your account, getting a new phone, and/or with any questions you have. You won’t be disappointed. 😃
Had great service with the employees in store and they helped me find a plan and phones that worked for my whole family. Sierra was very friendly and helpful and explained the options that would work the best.
The team at U.S CELLULAR SISKIYOU in Ashland went out of their way to help me understand and figure out how to work my new device. Thank you again
Pleased to change to U.S. Cellular due to poor many issues. Sierra was great, informative & got me exactly what I needed!
Avram is incredibly knowledgable and professional. He is always kind, patient, professional and willing to help in every way possible.
I enjoyed working with Sierra very much. I hate that I let her talk me into a couple of the extra accessories. I should have remembered they would be cheaper elsewhere . However I dont mind giving her credit for selling this stuff In the store. I look forward to working with Sierra in the future if needed.
My phone case was way too expensive ! I have an unlimited plan and my data gets Slowed down to nearly nothing at the end of the month .not quite sure what thats all about?
Ive always really liked my US Cellular experiences. I recommend them to my friends. And, my good buddy Avram at Siskiyou Cellular always goes out of his way to help me out!
Sierra was awesome - knowledgeable and clear and efficient.
Avram was amazing. So is the US Cellular service I just switched to. For the first time in forever, my phone kept it’s signal all the way from town to my house in the woods. Thank you US cellular!
My husband and I came in to upgrade our phones. We were helped by the store associate, Sierra. What a fabulous experience! Sierra was very knowledgeable and customer service oriented. She was the only one working the store that day and was on and off very busy but she was able to multitask while maintaining her professionalism. She was friendly and kept a smile on her face. Definitely appreciate her time as well as US Cell service for always being reliable.
Professional, knowledgeable, courteous, friendly, both Sierra and Avram.
Knowledgeable with excellent customer service.
Sierra at Siskiyou Cellular has been absolutely great in working with me with my existing service as well as updating it. She also helped me with updating from my old phone to a new one.Definitely outstsnding!
Avram, my worker was SUPER HELPFUL! There was a chair there & since I knew it was going to take time, he offered to wipe down the chair for me, so I could sit down! He used Clorox wipes...very impressive! Most of all, I felt like a valued customer...not just a number.Avram has a positive mental attitude & made sure I understood everything! In these times were 50 & over people might not feel confident in technology he talked to me with care & respected that I was intelligent, even though technology isn’t my strong suite!Most of all he was a GREAT listener & put me at ease with some of my concerns! Avram, was outstanding & deserves a reward for his unbelievable excellence!
Staff was knowledgeable and extremely helpful!
Sierra is totally awesome😁Got me set up with my new 5G phone right away!
Avram is one of the best. He’s helped me out with tech issues and set my family and I up with new phones twice now. He’s very knowledgeable and empathetic. Many thanks and we’ll continue to see you in Ashland!
The customer service representative went above and beyond to make sure that our needs were met.
I needed a new router for my internet and these guys actually set it up in the store for me because it was “tricky” and it worked like a dream when I got it home. Thanks guys!!
Really helpful and knowledgeable staff! Sierra is great!
Avram was super helpful with getting me a new phone after mine fell in at Howard Prairie! I had my 2.5 year old and 10 month old with me and although we kept running in to little speed bumps with the phone (me forgetting my appleid, etc) and call waiting times to get my new phone turned on he was super patient and helpful and even helped keep my kids entertained! He was awesome!
Avram is always extremely friendly and helpful!
Sierra was very nice and helpful. I will return when I have to replace my phone.
Danny was extremely knowledgeable, helpful and cheerful in guiding me through my options for phones for work and home.
Super friendly and knowledgeable. Jacob was was able to work with my budget and get me exactly what I needed.
Busy for a monday and only one rep working so it took a while but Jacob was awesome. Great customer service, super friendly and helpful.
Jacob was courteous, knowledgeable and worked to get us exactly what we asked for. Thanks for the great service!
Always great customer service with US Cellular, especially Sierra at this location!
They were great! Awesome customer service, and just concerned with getting you the right product.
Avram was the best. Informative, helpful and friendly. He deserves a raise
Young man in training did a thorough and prompt job. Abram was coaching. Also helping someone else at yh eff same time. Im having a hard time getting this msg to post, however.
AvRam was nice and helpful!!
Excellent service. Store was very busy but I still got individual service.
We appreciate having a full-service store here in Ashland. Ive hung with U.S. Cellular for 19 years and I enjoyed the refreshing change of not having to go into Medford to get new phones and a new contract. Luke Campbell, Store Manager was the ultimate in expertise, patience and friendly service. We felt we were in good hands the whole time and were happy with our upgrades and contract. We appreciated having a great store experience!
Flawless smooth quick transaction for brand new service you guys know how to impress a new customer
I had a great experience here with exceptional customer service. I had no wait time and the store was very clean. I am very happy with the products that I purchased. The new manager was there and she is super friendly and helpful. I will definitely return in the future!
These people are awesome! Stephanie Whiteman is really cool person extremely helpful and kind period and being an older person this can be very difficult. They made it simple I highly recommend using these people.
Skylar was super helpful!!👍🏽
Tim was extremely helpful, efficient, and is a skilled multi-tasker. We were all set up and ready to go in a reasonable amount of time. Thanks!
The new store manager Stefanie Whiteman was great!!! She answered all my questions and made sure I got an amazing two line deal!! Thanks for all the help, extremely happy I switched.
The people working here were so nice and so efficient, even though it was customer appreciation. They were really helpful! :)
Super helpful and great service
Joshua was extremely helpful in getting me switched over from Verizon and setting up my new iPhone. Thanks for all of your help!!
My visit was amazing! The staff were extremely friendly and any question I had was answered to the T! It was a pleasure to visit.
The customer service here is awesome. Luke knows his stuff
I have been trying to separate my phone from my ex wifes and her daughters for over a month. Twice I was told everything was okay now (might have been 3). Six times this month and 8+ hours. This is utterly inexcusable.
Very quick and knowledgeable staff
All you need is this shop! Its worth it.
They seem to have no problem lying straight to your face and then taking no responsibility.Theyve lost my business.
Avram Rosove provided excellent advice and services today. I recommend him.
Amazing, above and beyond to service by Tim Powell!! One of my best experiences with technology ever, thanks to Tim!
I got a Bluetooth here that ended up not working. I went to return it at which time I was told they dont return bluetooth devices after theyve been used. It is printed on the receipt. The person I bought it from was new and didnt say anything. They were nice enough to run it up the chain and allow me to return the bluetooth since I hadnt been told about the return policy. I appreciate that they were willing to put in the effort.
This has been a great experience: the customer service was timely and diplomatic, information about our options was easy to understand, and the product is excellent. Thanks!
Amazing help fun customer service people
Excellent service
Awesome, helpful, and really courteous.
Thank you so much
Great experience
Great service.
Great customer service!!
Great customer service!
Super service as always.
Very friendly staff
Very kind and helpful
Great employees.
Joshua is the best!